Homebuilder Ratings & Reviews

Aspen View Homes Reviews

417 Homeowner Reviews Completed Apr 2024 - Oct 2025

Overall Satisfaction

4.5
Customers' overall satisfaction
4.6
Customers' willingness to refer our communities to their friends and family

Communities Map

 

Community Satisfaction Ratings

Most Recent 20 Comments
Purchase Experience Testimonials from Real Homebuyers

Fountain, CO, on Sep 29, 2025

[name removed] was amazing from the start i really enjoyed working with him, he was communicative throughout the whole process. He made sure we felt involved and up to date on everything despite us being located across the country through the whole process. Our home is beautiful and we love this community!

5.0
Verified Homeowner
Colorado Springs, CO, on Sep 25, 2025

I have stated this previously. My biggest issue is that I was told my first mortgage payment would start in May by two different people. On the day of closing I was told my first mortgage payment would be in April. I had to pay rent and mortgage in April which I was trying to avoid. I feel like the salesman with Aspen [name removed] and the Aspen [name removed] mortgage lender lied to me to make a sale. I asked for a resolution and nothing was ever done. No apology or anything. Full resolution would be getting a check for one month of my mortgage. Really would appreciate an apology as well!

4.0
Verified Homeowner
Colorado Springs, CO, on Sep 23, 2025

It was a great customer service 10/10 i like everything they answered all my questions

5.0
Verified Homeowner
Fountain, CO, on Sep 17, 2025

Aspen has guided us thru the purchasing process with top marks. I could not ask for more.

5.0
Verified Homeowner
Colorado Springs, CO, on Sep 16, 2025

Our family loves [name removed] and his accommodation with issues around the house to be fixed as we settled into it this first year, he is fantastic!

4.9
Verified Homeowner
Colorado Springs, CO, on Sep 01, 2025

Everything was pretty great actually, a few little things needed fixed but not much.

4.8
Verified Homeowner
Colorado Springs, CO, on Aug 28, 2025

The entire team, from initial contract to our one year post-sale occupancy has been nothing but responsive and professional.

5.0
Verified Homeowner
Colorado Springs, CO, on Aug 28, 2025

The people I got to talk to

4.7
Verified Homeowner
Colorado Springs, CO, on Aug 28, 2025

Nothing that I necessarily dislike. I wish the appliances were a little better but I’m very pleased with Aspen [name removed] and my new home!

4.9
Verified Homeowner
Colorado Springs, CO, on Aug 25, 2025

The staff

4.7
Verified Homeowner
Colorado Springs, CO, on Aug 24, 2025

Build issues and lack of progress on warranty.

0.5
Verified Homeowner
Colorado Springs, CO, on Aug 19, 2025

The ease of the sale.

5.0
Verified Homeowner
Colorado Springs, CO, on Aug 16, 2025

I liked that we had great communication with the contractor agent. We looked at the whole house and really got everything situated before move in. Some things I didn’t like was the retention wall that was added was just poorly done. The outside area also just washes away slowly every time it rains. Making keeping the backyard together nearly impossible.

4.9
Verified Homeowner
Colorado Springs, CO, on Aug 12, 2025

I strongly dislike how the entire upstairs is significantly hotter than the rest of the house.. The thermostat will show 70 degrees but my son's room has been upwards of 80 degrees. I also have a wet bar pre plumbed but the nobody has come to fix it. The pipes are still recessed into the wall and unable to actually use it.

2.4
Verified Homeowner
Fountain, CO, on Aug 09, 2025

We really our builder rep [name removed], our contractor [name removed] and anyone else that was involved in the building of the home. If we could have gotten the incentives and not used [name removed] as our lender we would have gladly done that. Very unimpressed with [name removed] and would steer any friends or family away from him.

4.0
Verified Homeowner
Colorado Springs, CO, on Aug 08, 2025

Overall, I like the cell service and the service. Itself and the people who build the house are in charge of building the house. The only thing I didn't like was the paint coupon, go there. Get a printout of the page that we use in your house. And a free gallon of paint, they knew nothing about it. I acted like they never saw it. I didn't have a list told me to bring a sample of the pain in and try to upsell me on the gallon, they would give me I just threw it away

5.0
Verified Homeowner
Colorado Springs, CO, on Aug 02, 2025

Everything was great my representative [name removed] for being new to the company made me feel like he has been doing his job for years!

4.8
Verified Homeowner
Colorado Springs, CO, on Aug 01, 2025

We loved working with [name removed] and all of the builders. They were very professional and always answered all our questions and concerns. They offered prompt service when we called or had issues.

5.0
Verified Homeowner
Colorado Springs, CO, on Aug 01, 2025

I like that 2 team members made us feel important during some of the home process. Unfortunately, our dislike is for the others that made promises that were not kept. We were told on several occasions that our home would be ready. On the day we received our keys, we noticed several items were not fixed. Our home was not cleaned as we were promised. Several items are still not fixed. There are new problems that need fixing and we are waiting for someone to contact us. We received an email that states someone will contact us but it doesn’t happen. The lack of communication and honesty is the main reason why we are disappointed with our decision to purchase with Aspen [name removed] Homes.

1.7
Verified Homeowner
Fountain, CO, on Jul 30, 2025

[name removed] made it all very simple. And has helped out with other miner details.

4.5
Verified Homeowner

Builder Profile

Aspen View Homes logo

For Over 25 Years, View Homes has been crafting quality homes in Texas, New Mexico and Colorado.

We have been recognized by many organizations for our quality homes, customer experience and dedication to our community. While we are pleased with recognition, we are most proud of the solid foundation and values our company is based on. Our goals go beyond numbers and metrics. We are dedicated to providing the best customer journey and home building experience through compassion, commitment to excellence, honesty and collaboration.

We are committed to building you a place to call home, a place to create memories with family and friends, which will forever be the best view.

View Homes – Building Life’s Greatest View

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Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.