Homebuilder Ratings & Reviews

Aspen View Homes Reviews

390 Homeowner Reviews Completed Jun 2023 - Dec 2024

Overall Satisfaction

4.4
Customers' overall satisfaction
4.5
Customers' willingness to refer our communities to their friends and family

Communities Map

 

Community Satisfaction Ratings

Most Recent 20 Comments
Purchase Experience Testimonials from Real Homebuyers

Colorado Springs, CO, on Dec 18, 2024

[name removed] has been incredibly responsive. We have not had a lot of warranty issues. Our customer care experience has been very good.

4.9
Verified Homeowner
Colorado Springs, CO, on Dec 15, 2024

WE had few problems in the house which is from builders side not anything we damaged they didn't fixed it. Worst decision of buying our very first house with ASPEN VIEW HOMES and blindly trust our agent.

0.9
Verified Homeowner
Colorado Springs, CO, on Dec 12, 2024

They have been on top of any concerns and allowed me to be a part of every step of the process and not making me feel like I’m bothering or a burden

5.0
Verified Homeowner
Colorado Springs, CO, on Dec 06, 2024

The customer service has been very accommodating and helpful especially since we are military. We love our home and can’t wait to move in!

5.0
Verified Homeowner
Colorado Springs, CO, on Dec 03, 2024

The representatives have all been very friendly and professional. There have been minor delays I responses and not quite as much assistance as expected, but redirection.

4.5
Verified Homeowner
Fountain, CO, on Dec 02, 2024

I’m noticing our carpet starting to bunch up and become lumpy in basement I had to adjust cabinet hinges so they’d close smoothly. The main bathroom hinges squeak and do not open smoothly I hate the size of my garage. I wish I would’ve measured to see if my truck (Chevy Silverado) and small SUV (Chevy Equinox) would fit at the same time. They don’t and that sucks during hail and snow storms. I would buy another Aspen [name removed] home, but there are some things I would be particular about on the next purchase.

5.0
Verified Homeowner
Colorado Springs, CO, on Nov 21, 2024

I love my whole experience with aspen view aside from the buying process on the lender side— nothing to do with anyone in office

4.1
Verified Homeowner
Colorado Springs, CO, on Nov 16, 2024

Problems have been around since move in and no solution has worked

2.0
Verified Homeowner
Colorado Springs, CO, on Nov 14, 2024

The willingness to work with my family to adjust some things during the construction of the home, working with us on the closing date, and the friendliness of [name removed], [name removed], [name removed] [name removed], & [name removed].

4.7
Verified Homeowner
Monument, CO, on Nov 08, 2024

purchase experience was fine except some confusion with loan officer in regards to builder incentives and how those apply

3.7
Verified Homeowner
Colorado Springs, CO, on Nov 07, 2024

Overall, I felt that we have had a pleasant experience. We have had a few things come up along the way that took some time to fix and a few things still needing to be fixed, but again, it’s been a fairly pleasant experience.

4.5
Verified Homeowner
Colorado Springs, CO, on Oct 31, 2024

The home is beautiful and we love the floor plan and the open concept. The warranty is good and always got a timely response to my warranty tickets.

4.5
Verified Homeowner
Monument, CO, on Oct 21, 2024

We had some roadblocks. The contract process was great, working with [name removed]. We did have issues however with the move-in. The house was not ready, which postponed our closing and move in date. The house was not cleaned well. There was dust everywhere, the carpets were not cleaned.

4.4
Verified Homeowner
Colorado Springs, CO, on Oct 20, 2024

I noted my fence leaning at the closing Walk thru and filled out multiple warranty tickets and they weren't addressed after I opened another ticket I was told the warranty for the fence warranty was only two weeks. Bad service there

2.8
Verified Homeowner
Monument, CO, on Oct 19, 2024

[name removed] is responsive but it has taken over a month to get our AC fixed.

4.3
Verified Homeowner
Colorado Springs, CO, on Oct 16, 2024

I disliked how we had to change our move in date but that’s really it.

5.0
Verified Homeowner
Colorado Springs, CO, on Oct 13, 2024

Finding out after closing that backyard landscaping is only warranted for 30 days and not included in HOA fees. We were told during process all landscaping is included. Few other items: HOA fees way to high and fraudulent budget. Aspen Homes does not hold subs accountable of making as much a peaceful environment when building right across the street. Construction Supervisor does not care about current residents and how subs, large equipment and supplies affect homeowners.

3.3
Verified Homeowner
Colorado Springs, CO, on Oct 07, 2024

There are now some defeciencies we are seeing in our home. The home could also use better insulations. Two-car gatage does not fit 2 cars, if can, maybe barely. I had to switch some doors since they were installed incorrectly and does not have flow in the house.

4.1
Verified Homeowner
Colorado Springs, CO, on Oct 07, 2024

We enjoyed the weekly updates throughout the build process. Mr. [name removed] kept us informed at each step of the process. He made us feel taken care of. From [name removed] in finance, to the team working in [name removed], we were always kept well informed, it was a great experience overall and the most trouble free home purchase over the span of 50-years and 9 homes prior to this one.

5.0
Verified Homeowner
Colorado Springs, CO, on Oct 05, 2024

The best that I have experienced.. Job site was kept cleaner that I have ever been on.

5.0
Verified Homeowner

Builder Profile

Aspen View Homes logo

For Over 25 Years, View Homes has been crafting quality homes in Texas, New Mexico and Colorado.

We have been recognized by many organizations for our quality homes, customer experience and dedication to our community. While we are pleased with recognition, we are most proud of the solid foundation and values our company is based on. Our goals go beyond numbers and metrics. We are dedicated to providing the best customer journey and home building experience through compassion, commitment to excellence, honesty and collaboration.

We are committed to building you a place to call home, a place to create memories with family and friends, which will forever be the best view.

View Homes – Building Life’s Greatest View

Request More Info

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.