Homebuilder Ratings & Reviews

Aspen View Homes Reviews

378 Homeowner Reviews Completed Dec 2021 - Jun 2023

Overall Satisfaction

4.2
Customers' overall satisfaction
4.1
Customers' willingness to refer our communities to their friends and family

Communities Map

 

Community Satisfaction Ratings

Most Recent 20 Comments
Purchase Experience Testimonials from Real Homebuyers

Colorado Springs, CO, on May 29, 2023

Prompt and communicative.

5.0
Verified Homeowner
Monument, CO , on May 27, 2023

Loved working with [name removed] throughout the buying process, she made the experience fun and smooth!

4.5
Verified Homeowner
Colorado Springs, CO , on May 20, 2023

I liked that I was kept in the loop on the progress being made during construction.

4.7
Verified Homeowner
Colorado Springs, CO, on May 11, 2023

[name removed] was great through the entire 16 week process of getting our home repaired. However, his supervisor, [name removed] was resistant to provide quality repairs. She was talking over me as I explained the lack of quality and how the repairs would fail. I had to yell over her just to be heard.

2.4
Verified Homeowner
Colorado Springs, CO , on May 08, 2023

Great communication with all the staff. [name removed] with the sales team and [name removed] and his team are very friendly and professional. Everyone has gone above and beyond and have exceeded my expectations.

5.0
Verified Homeowner
Monument, CO , on May 06, 2023

Everything was great from the financing to the sales to closing and all people we dealt with everyone was concerned with making sure we were completly satisfied

5.0
Verified Homeowner
Monument, CO , on May 06, 2023

Wall hanger unit in laundry room not installed correctly and waiting on drywall repair to now happen. Dug up net and whole home not 24 hrs in went heywire and camera in garage not functioning since and want to charge now new owners to fix and did not tell new owners how to reconnect any appliances or device since building company dug up internet like less than 24 hrs of orientation appt.

4.2
Verified Homeowner
Colorado Springs , CO , on May 02, 2023

Minor issues such as paint chipping on door frame and baseboards. Stonework in the master suite bathroom was cracked during installation. [name removed] [name removed] staff have been communicative and worked with me on warranty claims as needed. [name removed] team was pleasant to work with, especially [name removed] who made the process really enjoyable. Thank you!

4.6
Verified Homeowner
Colorado Springs, CO, on Apr 24, 2023

I think we got what we expected for the most part.

4.5
Verified Homeowner
Monument , CO , on Apr 24, 2023

[name removed] experience was great!

4.5
Verified Homeowner
Monument , CO , on Apr 23, 2023

Helpful, courteous, professional. Quality

4.9
Verified Homeowner
Colorado Springs , CO , on Apr 22, 2023

NA

4.8
Verified Homeowner
Monument , CO , on Apr 17, 2023

I wish I had a list of phone numbers on people to contact for issues I may have. [name removed] just one email submitting a request. It would be easier to speak with someone over the phone. I would have liked an update on when the stone work was going to be completed as well rather than being the one to initiate the conversation.

4.4
Verified Homeowner
Colorado Springs, CO, on Apr 13, 2023

I have requested my concerns regarding my concrete, my sinking of the house holes in my garage. That’s critters in all with [name removed] [name removed] Warranty through request warranties have come out and taking pictures and never get back to me and do everything in their power to kick the blame down to the next person. As a real estate agent, I believe that their due diligence and workers were incompetent and many people in the neighborhood feel the same way.

3.2
Verified Homeowner
Colorado Springs, CO, on Apr 12, 2023

Responsiveness and communication

5.0
Verified Homeowner
Colorado Springs, CO, on Apr 11, 2023

There have been several things missed by all of the people who were supposed to do walk through before closing. When I find things after closing that I didn’t notice, I’m told it’s too bad even though so many other people missed it too. Things have fallen off, like doorknobs, and stuff like that.

3.7
Verified Homeowner
Monument , CO , on Apr 09, 2023

It was a very good experience all around. I liked how down to earth and kind everyone was. Our sales person went above and beyond during this process to accommodate and make the process easier for us as we came from out of state

4.8
Verified Homeowner
Monument , CO , on Apr 03, 2023

Aspen Home kept their schedule and worked with me when needed.

4.9
Verified Homeowner
Colorado Springs , CO , on Mar 29, 2023

I like my sales representative and the entire process she helped us. I disliked the fact that all the touch ups or fixes weren’t completed upon or before move in.

3.7
Verified Homeowner
Colorado Springs, CO, on Mar 28, 2023

Quality of build and customer service.

2.8
Verified Homeowner

Builder Profile

Aspen View Homes logo

For Over 25 Years, View Homes has been crafting quality homes in Texas, New Mexico and Colorado.

We have been recognized by many organizations for our quality homes, customer experience and dedication to our community. While we are pleased with recognition, we are most proud of the solid foundation and values our company is based on. Our goals go beyond numbers and metrics. We are dedicated to providing the best customer journey and home building experience through compassion, commitment to excellence, honesty and collaboration.

We are committed to building you a place to call home, a place to create memories with family and friends, which will forever be the best view.

View Homes – Building Life’s Greatest View

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Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.