Homebuilder Ratings & Reviews

Aspen View Homes Reviews

367 Homeowner Reviews Completed Jan 2023 - Jul 2024

Overall Satisfaction

4.4
Customers' overall satisfaction
4.6
Customers' willingness to refer our communities to their friends and family

Communities Map

 

Community Satisfaction Ratings

Most Recent 20 Comments
Purchase Experience Testimonials from Real Homebuyers

Colorado Springs, CO, on Jul 15, 2024

We had warranty issues but the warranty team was respectful and ensured that our problems were solved

5.0
Verified Homeowner
Colorado Springs, CO, on Jul 13, 2024

we did not have dislikes about our purchase everything went smooth.

5.0
Verified Homeowner
Colorado Springs, CO, on Jul 11, 2024

I liked the communication and quick fixes on anything there was an issue with. Great customer service

4.9
Verified Homeowner
Colorado Springs, CO, on Jul 07, 2024

Multiple major problems with home. Taking long to get problems fixed.

2.9
Verified Homeowner
Monument, CO, on Jul 07, 2024

Still do not have a working super v filtration system. Between that and the numerous repairs to the garage mini split I am very disappointed in the hvac team

3.4
Verified Homeowner
Colorado Springs, CO, on Jun 26, 2024

Having a new build home, sometimes things pop up which is understandable Having the warranty for specific things especially warranty's that go beyond the one year mark, brings some relief knowing that if something occurs, the potential for it to be repaired with ease is there. I also have found that using the warranty request option on the website is very easy to access and use.

5.0
Verified Homeowner
Colorado Springs, CO, on Jun 26, 2024

Response to tickets are fast

5.0
Verified Homeowner
Colorado Springs, CO, on Jun 26, 2024

Everyone I've worked with has been amazing throughout the process, especially fond of [name removed] (she's the sweetest) and [name removed]. [name removed], I've probably dealt with the most as we've addressed a few minor/nonwarranty issues, and just running into him in the neighborhood, he's been quick to respond, professional, and helpful. I've not had issues with anyone I've dealt with in the entire process.

4.7
Verified Homeowner
Colorado Springs, CO, on Jun 25, 2024

The warranty service from [name removed] was great. When I had a major leak from my water heater [name removed] immediately responded and the plumbers and the City utilities arrived asap to take care of the issue.

5.0
Verified Homeowner
Colorado Springs, CO, on Jun 23, 2024

I liked how easy it was to communicate with everyone

5.0
Verified Homeowner
Monument, CO, on Jun 23, 2024

Very responsive

5.0
Verified Homeowner
Colorado Springs, CO, on Jun 21, 2024

I liked my realtor

4.4
Verified Homeowner
Fountain, CO, on Jun 18, 2024

I really enjoyed the monthly updates and photos of my home’s progress.

5.0
Verified Homeowner
Colorado Springs, CO, on Jun 17, 2024

[name removed] was extremely knowledgeable and helped give me insight on selecting my options. [name removed] was [name removed], he was a rockstar through the entire build process!

5.0
Verified Homeowner
Monument, CO, on Jun 16, 2024

Warranty service was great. Somewhat slow response on the original promises prior to closing.

4.9
Verified Homeowner
Colorado Springs, CO, on Jun 03, 2024

[name removed] was prompt and always provides excellent service!! I appreciate all his help!

5.0
Verified Homeowner
Colorado Springs, CO, on May 30, 2024

I liked how convenient the entire process was and I liked the incentives that came with our home.

4.9
Verified Homeowner
Colorado Springs, CO, on May 23, 2024

Liked: The people mainly, warranty claims can but be such a headache but if you have people who have your back ([name removed] & [name removed]) it’s a good feeling.

5.0
Verified Homeowner
Colorado Springs, CO, on May 23, 2024

Original Blueprints on the website differ from actual home at the date of purchase Inconsistency with each model built within the same time frame, no pendant lights over kitchen island Was not informed that the new layout of the master bath would not have a soaker tub Laminate countertop in basement bathroom instead of formica Informed at the beginning of negotiation I would receive a front load washer instead I received a top load which is less efficient

4.6
Verified Homeowner
Colorado Springs, CO, on May 22, 2024

Being able to contact someone and them responding in a timely matter.

4.5
Verified Homeowner

Builder Profile

Aspen View Homes logo

For Over 25 Years, View Homes has been crafting quality homes in Texas, New Mexico and Colorado.

We have been recognized by many organizations for our quality homes, customer experience and dedication to our community. While we are pleased with recognition, we are most proud of the solid foundation and values our company is based on. Our goals go beyond numbers and metrics. We are dedicated to providing the best customer journey and home building experience through compassion, commitment to excellence, honesty and collaboration.

We are committed to building you a place to call home, a place to create memories with family and friends, which will forever be the best view.

View Homes – Building Life’s Greatest View

Request More Info

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.