Overall Satisfaction
Community Profile
We have been recognized by many organizations for our quality homes, customer experience and dedication to our community. While we are pleased with recognition, we are most proud of the solid foundation and values our company is based on. Our goals go beyond numbers and metrics. We are dedicated to providing the best customer journey and home building experience through compassion, commitment to excellence, honesty and collaboration.
We are committed to building you a place to call home, a place to create memories with family and friends, which will forever be the best view.
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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers
Colorado Springs, on Nov 21, 2024
I love my whole experience with aspen view aside from the buying process on the lender side— nothing to do with anyone in office
Colorado Springs, on Mar 12, 2025
The entire team at every level was invaluable, and there was never an issue they did not have a solution for.
Colorado Springs, CO, on Apr 17, 2025
Everyone was friendly and accommodating From [name removed] to [name removed], [name removed] and [name removed]. All very nice people---they have excellent follow through. I just wish that I didn't sign up with a realtor at the time I decided I want to live in Aspen [name removed]--because my realtor was on vacation when I found this property. I explored on my own and found Aspen [name removed] and [name removed]; and the rest is history.
Colorado Springs, on Mar 01, 2025
Was told that the back view should be better by the time we move in. All we see is a dirt mountain
Colorado Springs, CO, on Apr 14, 2025
Liked how communicative and responsive all parties were.
Colorado Springs, on Jan 27, 2025
Great communication with the Sales team. Easy buying process. Good value home. Only issues has been cosmetic so far and have been working with the Warranty office.
Colorado Springs, CO, on Mar 27, 2025
My sales person was beyond amazing to work with ([name removed]). She did everything she could to make my experience pleasant and ensured I got everything I wanted in my new home. The final walk thru and orientation were amazing as well. [name removed] and [name removed] were beyond knowledgeable and friendly.
Colorado Springs, on Oct 13, 2024
Finding out after closing that backyard landscaping is only warranted for 30 days and not included in HOA fees. We were told during process all landscaping is included. Few other items: HOA fees way to high and fraudulent budget. Aspen Homes does not hold subs accountable of making as much a peaceful environment when building right across the street. Construction Supervisor does not care about current residents and how subs, large equipment and supplies affect homeowners.
Colorado Springs, CO, on Feb 04, 2025
Everyone was very friendly through the whole process
Colorado Springs, on Oct 05, 2024
The best that I have experienced.. Job site was kept cleaner that I have ever been on.
Colorado Springs, on Sep 04, 2024
Initially the warranty requests were answered quickly and serviced soon after the request. The last couple have still not been dealt with.
Colorado Springs, CO, on Dec 30, 2024
I really appreciated how seamless and straightforward the entire purchase experience was. The process was well-organized, the communication was clear, and I felt supported every step of the way. It made what could have been a stressful experience feel smooth and enjoyable. [name removed] did an excellent job of ensuring this.
Colorado Springs, CO, on Dec 21, 2024
[name removed] was very communicative and kept me up to date on everything, from when the lot was available for purchase, and all major updates. She was very knowledgeable with everything and all major milestones.
Colorado Springs, CO, on Dec 20, 2024
Everything was perfect about the construction of the home and the showing of the home and I can't express how perfect all of the process went other then the mortgage loan side of the transaction. I had a pre approval about a month before closing for a rate of 5% and a certain amount for closing costs but was advised not to lock the rate in. Being a second time home buyer, I was very confused on why we were choosing to wait but I figured I would trust the mortgage loan officer since it is his job. Everything started moving smoothly except I kept getting updates of what the closing costs were going to be and what the current rate was and both of which kept getting higher. After multiple times of trying to contact the loan officer trying to get some resolution on why it keeps getting higher I kept getting told to keep waiting until rates go down. Fast forward to 1 business day before closing and this is when we were forced to finally lock in the rate at 5.5% with higher closing costs than stated before. The whole loan process was incredibly stressful not even knowing if we were going to be approved for the home until one day before closing since the closing costs and monthly payment kept getting higher and higher. Now I have an incredibly higher interest rate and a higher monthly payment than expected. I am extremely disappointed in the way the loan side was handled because looking back it truly makes no sense at all why I was advised not to lock the rate when we were guaranteed a comfortable 5% rate with closing costs that were more than appropriate for the time being. I had to reach out constantly and I was rarely reached out to first. For phone call appointments that were scheduled I had to end up making the call 15 minutes after the scheduled time. The Money that was supposed to be sent to my home insurance provider ended up getting sent to me instead of them. There were a lot of things that went wrong on the mortgage loan side of things and I am extremely disappointed in how it was all handled.
Colorado Springs, CO, on Dec 12, 2024
They have been on top of any concerns and allowed me to be a part of every step of the process and not making me feel like I’m bothering or a burden
Colorado Springs, CO, on Oct 07, 2024
We enjoyed the weekly updates throughout the build process. Mr. [name removed] kept us informed at each step of the process. He made us feel taken care of. From [name removed] in finance, to the team working in [name removed], we were always kept well informed, it was a great experience overall and the most trouble free home purchase over the span of 50-years and 9 homes prior to this one.
Colorado Springs, CO, on Oct 02, 2024
I like the Help of [name removed] as the sales and [name removed] as the contractor really worked well with us during the Building of are Home.
Colorado Springs, CO, on Sep 08, 2024
Purchase experience all went very well. [name removed] was on the ball the entire time. Appreciated the photo updates he provided along the building process.
Colorado Springs, CO, on Sep 05, 2024
My realtor and I really enjoyed working with [name removed] from writing the contract until the move in. She sent pictures regularly. I also liked the schedule of walk throughs during the build. [name removed] was always available to answer questions with a prompt reply.
Colorado Springs, CO, on Jun 17, 2024
[name removed] was extremely knowledgeable and helped give me insight on selecting my options. [name removed] was [name removed], he was a rockstar through the entire build process!
Colorado Springs, CO, on May 14, 2024
Overall good. Sales Got most answers when asked. Helpful. Asked about renters and was misled. 50% renters in our building. Got stained carpet replaced but took some work. Get rid of the wire shelving. Its TERRIBLE. Also build the vanity in the master bath all the way to the wall. From our viewpoint whoever is THE PURCHASING DEPT is the department of JUST SAY NO.
Colorado Springs, CO, on Apr 25, 2024
Friendly and knowledgeable staff hey process completely.
Colorado Springs, CO, on Mar 25, 2024
Everyone is the process were amazing. They made sure we were educated about our purchase, made sure we comfortable, and made us feel like family.
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers
Colorado Springs, CO, on Apr 17, 2025
Everyone was friendly and accommodating From [name removed] to [name removed], [name removed] and [name removed]. All very nice people---they have excellent follow through. I just wish that I didn't sign up with a realtor at the time I decided I want to live in Aspen [name removed]--because my realtor was on vacation when I found this property. I explored on my own and found Aspen [name removed] and [name removed]; and the rest is history.
Colorado Springs, CO, on Apr 14, 2025
Liked how communicative and responsive all parties were.
Colorado Springs, CO, on Mar 27, 2025
My sales person was beyond amazing to work with ([name removed]). She did everything she could to make my experience pleasant and ensured I got everything I wanted in my new home. The final walk thru and orientation were amazing as well. [name removed] and [name removed] were beyond knowledgeable and friendly.
Colorado Springs, CO, on Feb 04, 2025
Everyone was very friendly through the whole process
Colorado Springs, CO, on Dec 30, 2024
I really appreciated how seamless and straightforward the entire purchase experience was. The process was well-organized, the communication was clear, and I felt supported every step of the way. It made what could have been a stressful experience feel smooth and enjoyable. [name removed] did an excellent job of ensuring this.
Colorado Springs, CO, on Dec 21, 2024
[name removed] was very communicative and kept me up to date on everything, from when the lot was available for purchase, and all major updates. She was very knowledgeable with everything and all major milestones.
Colorado Springs, CO, on Dec 20, 2024
Everything was perfect about the construction of the home and the showing of the home and I can't express how perfect all of the process went other then the mortgage loan side of the transaction. I had a pre approval about a month before closing for a rate of 5% and a certain amount for closing costs but was advised not to lock the rate in. Being a second time home buyer, I was very confused on why we were choosing to wait but I figured I would trust the mortgage loan officer since it is his job. Everything started moving smoothly except I kept getting updates of what the closing costs were going to be and what the current rate was and both of which kept getting higher. After multiple times of trying to contact the loan officer trying to get some resolution on why it keeps getting higher I kept getting told to keep waiting until rates go down. Fast forward to 1 business day before closing and this is when we were forced to finally lock in the rate at 5.5% with higher closing costs than stated before. The whole loan process was incredibly stressful not even knowing if we were going to be approved for the home until one day before closing since the closing costs and monthly payment kept getting higher and higher. Now I have an incredibly higher interest rate and a higher monthly payment than expected. I am extremely disappointed in the way the loan side was handled because looking back it truly makes no sense at all why I was advised not to lock the rate when we were guaranteed a comfortable 5% rate with closing costs that were more than appropriate for the time being. I had to reach out constantly and I was rarely reached out to first. For phone call appointments that were scheduled I had to end up making the call 15 minutes after the scheduled time. The Money that was supposed to be sent to my home insurance provider ended up getting sent to me instead of them. There were a lot of things that went wrong on the mortgage loan side of things and I am extremely disappointed in how it was all handled.
Colorado Springs, CO, on Dec 12, 2024
They have been on top of any concerns and allowed me to be a part of every step of the process and not making me feel like I’m bothering or a burden
Colorado Springs, CO, on Oct 07, 2024
We enjoyed the weekly updates throughout the build process. Mr. [name removed] kept us informed at each step of the process. He made us feel taken care of. From [name removed] in finance, to the team working in [name removed], we were always kept well informed, it was a great experience overall and the most trouble free home purchase over the span of 50-years and 9 homes prior to this one.
Colorado Springs, CO, on Oct 02, 2024
I like the Help of [name removed] as the sales and [name removed] as the contractor really worked well with us during the Building of are Home.
Colorado Springs, CO, on Sep 08, 2024
Purchase experience all went very well. [name removed] was on the ball the entire time. Appreciated the photo updates he provided along the building process.
Colorado Springs, CO, on Sep 05, 2024
My realtor and I really enjoyed working with [name removed] from writing the contract until the move in. She sent pictures regularly. I also liked the schedule of walk throughs during the build. [name removed] was always available to answer questions with a prompt reply.
Colorado Springs, CO, on Jun 17, 2024
[name removed] was extremely knowledgeable and helped give me insight on selecting my options. [name removed] was [name removed], he was a rockstar through the entire build process!
Colorado Springs, CO, on May 14, 2024
Overall good. Sales Got most answers when asked. Helpful. Asked about renters and was misled. 50% renters in our building. Got stained carpet replaced but took some work. Get rid of the wire shelving. Its TERRIBLE. Also build the vanity in the master bath all the way to the wall. From our viewpoint whoever is THE PURCHASING DEPT is the department of JUST SAY NO.
Colorado Springs, CO, on Apr 25, 2024
Friendly and knowledgeable staff hey process completely.
Colorado Springs, CO, on Mar 25, 2024
Everyone is the process were amazing. They made sure we were educated about our purchase, made sure we comfortable, and made us feel like family.
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers
Colorado Springs, on Mar 12, 2025
The entire team at every level was invaluable, and there was never an issue they did not have a solution for.
Colorado Springs, on Mar 01, 2025
Was told that the back view should be better by the time we move in. All we see is a dirt mountain
Colorado Springs, on Jan 27, 2025
Great communication with the Sales team. Easy buying process. Good value home. Only issues has been cosmetic so far and have been working with the Warranty office.
Colorado Springs, on Oct 13, 2024
Finding out after closing that backyard landscaping is only warranted for 30 days and not included in HOA fees. We were told during process all landscaping is included. Few other items: HOA fees way to high and fraudulent budget. Aspen Homes does not hold subs accountable of making as much a peaceful environment when building right across the street. Construction Supervisor does not care about current residents and how subs, large equipment and supplies affect homeowners.
Colorado Springs, on Oct 05, 2024
The best that I have experienced.. Job site was kept cleaner that I have ever been on.
Colorado Springs, on Sep 04, 2024
Initially the warranty requests were answered quickly and serviced soon after the request. The last couple have still not been dealt with.