Top Homebuilder Ratings & Reviews

Aspen View Homes

Creekside At Lorson

61 Homeowner Reviews Completed Dec 2020 - Jun 2022

Overall Satisfaction

4.4
Customers' overall satisfaction
4.5
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Purchase Experience

4.6

Home Personalization Experience

4.5

Lender Experience

4.6

Construction Experience

4.4

Customer Care Experience

4.6

Home Readiness

4.2

Installation & Workmanship

4.5

Community Profile

For Over 25 Years, View Homes has been crafting quality homes in Texas, New Mexico and Colorado.

We have been recognized by many organizations for our quality homes, customer experience and dedication to our community. While we are pleased with recognition, we are most proud of the solid foundation and values our company is based on. Our goals go beyond numbers and metrics. We are dedicated to providing the best customer journey and home building experience through compassion, commitment to excellence, honesty and collaboration.

We are committed to building you a place to call home, a place to create memories with family and friends, which will forever be the best view.

View Homes – Building Life’s Greatest View

Driving Directions
Request More Info

MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

Colorado Springs, on Jun 04, 2022

No comments

3.7
Verified Homeowner
Colorado Springs, CO, on Jun 21, 2022

I wish the floorplan had a few changes to be more convenient in the master bath and the backyard.

5.0
Verified Homeowner
Colorado Springs, on May 18, 2022

Warranty service has been fine to work with so far. Poor design on laundry room for 3 reasons. 1. No laundry room drain 2. Exterior outlet that is on the wall directly opposite the washing machine drain p-trap. This trap froze during the winter and flooded our laundry room. 3. Circuit breaker to laundry room does not actually cut power to the laundry room. This is an electrical hazard.

5.0
Verified Homeowner
Colorado Springs, CO, on Jun 11, 2022

Nothing everything was amazing

4.9
Verified Homeowner
Colorado Springs, on Apr 12, 2022

The warranty process needs improvement. Unsure if it was isolated or not, but when I put in a request online it was never received or reviewed. I had to hunt down the number to the warranty office or a contact to them so I could get it taken care of.

4.2
Verified Homeowner
Colorado Springs, CO, on May 16, 2022

I did not like not getting a closing date until 25 days before closing. Especially when you can lock in mortgage rates 60 days out. It made the process of completing the mortgage more difficult and it did not allow proper time to plan things like movers.

4.3
Verified Homeowner
Colorado Springs, CO, on Mar 21, 2022

We had an issue with the color palette that was never resolved. The problem was caused by multiple employees leaving or having health issues and no one ever going over the final color palette with us. We felt like you could have eaten the couple hundred dollars it would have cost to make it right but you didn't

4.1
Verified Homeowner
Colorado Springs, on Apr 08, 2022

All issues I’ve had have been taken care of quickly and efficiently.

5.0
Verified Homeowner
Colorado Springs, CO, on Jan 28, 2022

The constant communication on build process was great. Orientation and general customer care was beyond what we expected.

5.0
Verified Homeowner
Colorado Springs, on Mar 25, 2022

I liked how they came out to my home shortly after we closed to double check what was and wasn’t completed yet. I disliked however, how long it’s taking to get said things done after the follow up. We’ve been waiting months!

3.2
Verified Homeowner
Colorado Springs, CO, on Dec 09, 2021

I met with [name removed] after I decided I liked the area and the homes. With huge demand, I thought I’d be living with my daughter and family for at least a year until home built. But [name removed] did his work and got me into my new home within a month!!

5.0
Verified Homeowner
Colorado Springs, on Mar 03, 2022

I really felt the genuineness that the aspen view staff treated my wife and I throughout the whole process. They communicates with us often and always gave us updates on the status of our new built home

4.9
Verified Homeowner
Colorado Springs, CO, on Nov 30, 2021

Contract was smooth, but closing and moving experience was bumpy with the staff turnover and we were left feeling abandoned.

4.2
Verified Homeowner
Colorado Springs, on Feb 16, 2022

even though I need to submit another warranty issue the service has been very good with a quick response. A few more problems have surfaced and I will be submitting another warranty request soon.

4.9
Verified Homeowner
Colorado Springs, CO, on Oct 31, 2021

[name removed] was awesome with us during the whole process and made everything super easy.

4.6
Verified Homeowner
Colorado Springs, on Jan 22, 2022

Warranty service was quick once [name removed] took over managing warranties. Repairs were done in a timely manner.

5.0
Verified Homeowner
Colorado Springs, CO, on Oct 15, 2021

I was very disappointed in the beginning because from day 1 I told sales rep that I wanted a stucco exterior. She ([name removed]) told me that the building permit was not issued for stucco. I then asked her if it could be amended she told me know. My only option was to wait until a new lot would be released and start process all over again. Unfortunately because of my living situation I was unable to wait to do this. Nobody would admit to whose fault it was with building permit. Otherwise I think [name removed] was a good value for my money I'm happy with the model I chose (the Sonoma). So far the glitches that have been found have been rectified.

4.4
Verified Homeowner
Colorado Springs, on Jan 15, 2022

They took a while took come fix the a/c

3.5
Verified Homeowner
Colorado Springs, CO, on Oct 13, 2021

The rushed nature of the planning process…based on the current market I felt as though aspen view saw me as just someone they were doing a favor for and if I didn’t like it there were ten other customers in line

2.2
Verified Homeowner
Colorado Springs, on Dec 24, 2021

the slow responses from the warranty/customer service

4.5
Verified Homeowner
Colorado Springs, CO, on Sep 19, 2021

The house was contracted by another buyer who had to back out so I got the opportunity to purchase the house but couldn't make any changes due to pre orders, however they did allow me to get a gas line for a gas stove and was extremely happy about it. During pre drywall inspection I noticed they put a lesser R value insulation in the house and [name removed], sales manager for Aspen View asked me to accept it and offered I think it was $500 and meal tickets. I rejected the offer and unfortunately made me even more leery of the build. Then no hot water for a week after move in and contractor either electrician or plumber said they knew about the issue prior to close. When repair was done they turned off main house water and sprinkler system then failed to turn sprinklers back on causing several areas of my grass to die before I noticed there was a problem. Some of the grass has come back and they have agreed to replace the dead grass that is not coming back. Had another issue with the hall bath window. The window was in, then it was out. The window was in the tub along with dirt, trash, and a child's spinning top. When asked what the problem was, I was told the framing was not level so they took the window out to level the framing. As a result the tub was damaged and noted during pre close walk. They sent someone in to fix the tub but the tub unfortunately doesn't look new and the surface that he supposedly polished is now dull looking. The tub has not been used and just recently wanted to wash the tub, started with the shower walls with dish soap and microfiber cloth. When I started rinsing the walls dirt and sand started coming out to bottom of the panels onto the tub. Other minor issues after move in is not significant enough to mention.

4.5
Verified Homeowner
Colorado Springs, on Oct 06, 2021

It takes quite a while to get a response.

4.2
Verified Homeowner
Colorado Springs, on May 20, 2021

The only thing I disliked is that when we walked through a model home it showed a linen closest and my home has no linen closet.

4.0
Verified Homeowner
Colorado Springs, CO, on Sep 13, 2021

Just the wait and communication

4.5
Verified Homeowner
Colorado Springs, on Apr 20, 2021

Very helpful and yet have not used warranty service

5.0
Verified Homeowner
Colorado Springs, CO, on Aug 29, 2021

There’s a lot that was wrong and there are still a lot of things that need to be fixed. The worst is the stove. Nobody checked to make sure it didn’t have a gas leak before the buyer moved in. That meant we had to go 10 days without an oven when we should have had one and nobody will take responsibility and reimburse the food we had to eat out because to of their mistakes. Second range is no better. Still having issues.

4.1
Verified Homeowner
Colorado Springs, CO, on Jun 20, 2021

Delayed closing

4.3
Verified Homeowner
Colorado Springs, CO, on Jun 20, 2021

[name removed] at all. All experiences were great

5.0
Verified Homeowner
Colorado Springs, CO, on Jun 18, 2021

Communication was good in regards to time changes and overall plan. Would like builders to offer more options in regards to yards/landscaping.

4.2
Verified Homeowner
Colorado Springs, CO, on Jun 07, 2021

Sod issues .

5.0
Verified Homeowner
Colorado Springs, CO, on May 31, 2021

Aspen had been extremely helpful in explaining the contract in the beginning. The home that was advertised to me was exactly what I was looking for. If there were any questions I may have about my home, Aspen personnel we’re willing to take their time to further elaborate. Throughout the build of my home, I was given updates weekly. This kept my mind at ease as to what was the current progress.

4.9
Verified Homeowner
Colorado Springs, CO, on Apr 19, 2021

Miscommunication on certain add ons

4.3
Verified Homeowner
Colorado Springs, CO, on Mar 27, 2021

Seamless process. Easy to work with.

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

Colorado Springs, CO, on Jun 21, 2022

I wish the floorplan had a few changes to be more convenient in the master bath and the backyard.

5.0
Verified Homeowner
Colorado Springs, CO, on Jun 11, 2022

Nothing everything was amazing

4.9
Verified Homeowner
Colorado Springs, CO, on May 16, 2022

I did not like not getting a closing date until 25 days before closing. Especially when you can lock in mortgage rates 60 days out. It made the process of completing the mortgage more difficult and it did not allow proper time to plan things like movers.

4.3
Verified Homeowner
Colorado Springs, CO, on Mar 21, 2022

We had an issue with the color palette that was never resolved. The problem was caused by multiple employees leaving or having health issues and no one ever going over the final color palette with us. We felt like you could have eaten the couple hundred dollars it would have cost to make it right but you didn't

4.1
Verified Homeowner
Colorado Springs, CO, on Jan 28, 2022

The constant communication on build process was great. Orientation and general customer care was beyond what we expected.

5.0
Verified Homeowner
Colorado Springs, CO, on Dec 09, 2021

I met with [name removed] after I decided I liked the area and the homes. With huge demand, I thought I’d be living with my daughter and family for at least a year until home built. But [name removed] did his work and got me into my new home within a month!!

5.0
Verified Homeowner
Colorado Springs, CO, on Nov 30, 2021

Contract was smooth, but closing and moving experience was bumpy with the staff turnover and we were left feeling abandoned.

4.2
Verified Homeowner
Colorado Springs, CO, on Oct 31, 2021

[name removed] was awesome with us during the whole process and made everything super easy.

4.6
Verified Homeowner
Colorado Springs, CO, on Oct 15, 2021

I was very disappointed in the beginning because from day 1 I told sales rep that I wanted a stucco exterior. She ([name removed]) told me that the building permit was not issued for stucco. I then asked her if it could be amended she told me know. My only option was to wait until a new lot would be released and start process all over again. Unfortunately because of my living situation I was unable to wait to do this. Nobody would admit to whose fault it was with building permit. Otherwise I think [name removed] was a good value for my money I'm happy with the model I chose (the Sonoma). So far the glitches that have been found have been rectified.

4.4
Verified Homeowner
Colorado Springs, CO, on Oct 13, 2021

The rushed nature of the planning process…based on the current market I felt as though aspen view saw me as just someone they were doing a favor for and if I didn’t like it there were ten other customers in line

2.2
Verified Homeowner
Colorado Springs, CO, on Sep 19, 2021

The house was contracted by another buyer who had to back out so I got the opportunity to purchase the house but couldn't make any changes due to pre orders, however they did allow me to get a gas line for a gas stove and was extremely happy about it. During pre drywall inspection I noticed they put a lesser R value insulation in the house and [name removed], sales manager for Aspen View asked me to accept it and offered I think it was $500 and meal tickets. I rejected the offer and unfortunately made me even more leery of the build. Then no hot water for a week after move in and contractor either electrician or plumber said they knew about the issue prior to close. When repair was done they turned off main house water and sprinkler system then failed to turn sprinklers back on causing several areas of my grass to die before I noticed there was a problem. Some of the grass has come back and they have agreed to replace the dead grass that is not coming back. Had another issue with the hall bath window. The window was in, then it was out. The window was in the tub along with dirt, trash, and a child's spinning top. When asked what the problem was, I was told the framing was not level so they took the window out to level the framing. As a result the tub was damaged and noted during pre close walk. They sent someone in to fix the tub but the tub unfortunately doesn't look new and the surface that he supposedly polished is now dull looking. The tub has not been used and just recently wanted to wash the tub, started with the shower walls with dish soap and microfiber cloth. When I started rinsing the walls dirt and sand started coming out to bottom of the panels onto the tub. Other minor issues after move in is not significant enough to mention.

4.5
Verified Homeowner
Colorado Springs, CO, on Sep 13, 2021

Just the wait and communication

4.5
Verified Homeowner
Colorado Springs, CO, on Aug 29, 2021

There’s a lot that was wrong and there are still a lot of things that need to be fixed. The worst is the stove. Nobody checked to make sure it didn’t have a gas leak before the buyer moved in. That meant we had to go 10 days without an oven when we should have had one and nobody will take responsibility and reimburse the food we had to eat out because to of their mistakes. Second range is no better. Still having issues.

4.1
Verified Homeowner
Colorado Springs, CO, on Jun 20, 2021

Delayed closing

4.3
Verified Homeowner
Colorado Springs, CO, on Jun 20, 2021

[name removed] at all. All experiences were great

5.0
Verified Homeowner
Colorado Springs, CO, on Jun 18, 2021

Communication was good in regards to time changes and overall plan. Would like builders to offer more options in regards to yards/landscaping.

4.2
Verified Homeowner
Colorado Springs, CO, on Jun 07, 2021

Sod issues .

5.0
Verified Homeowner
Colorado Springs, CO, on May 31, 2021

Aspen had been extremely helpful in explaining the contract in the beginning. The home that was advertised to me was exactly what I was looking for. If there were any questions I may have about my home, Aspen personnel we’re willing to take their time to further elaborate. Throughout the build of my home, I was given updates weekly. This kept my mind at ease as to what was the current progress.

4.9
Verified Homeowner
Colorado Springs, CO, on Apr 19, 2021

Miscommunication on certain add ons

4.3
Verified Homeowner
Colorado Springs, CO, on Mar 27, 2021

Seamless process. Easy to work with.

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Colorado Springs, on Jun 04, 2022

No comments

3.7
Verified Homeowner
Colorado Springs, on May 18, 2022

Warranty service has been fine to work with so far. Poor design on laundry room for 3 reasons. 1. No laundry room drain 2. Exterior outlet that is on the wall directly opposite the washing machine drain p-trap. This trap froze during the winter and flooded our laundry room. 3. Circuit breaker to laundry room does not actually cut power to the laundry room. This is an electrical hazard.

5.0
Verified Homeowner
Colorado Springs, on Apr 12, 2022

The warranty process needs improvement. Unsure if it was isolated or not, but when I put in a request online it was never received or reviewed. I had to hunt down the number to the warranty office or a contact to them so I could get it taken care of.

4.2
Verified Homeowner
Colorado Springs, on Apr 08, 2022

All issues I’ve had have been taken care of quickly and efficiently.

5.0
Verified Homeowner
Colorado Springs, on Mar 25, 2022

I liked how they came out to my home shortly after we closed to double check what was and wasn’t completed yet. I disliked however, how long it’s taking to get said things done after the follow up. We’ve been waiting months!

3.2
Verified Homeowner
Colorado Springs, on Mar 03, 2022

I really felt the genuineness that the aspen view staff treated my wife and I throughout the whole process. They communicates with us often and always gave us updates on the status of our new built home

4.9
Verified Homeowner
Colorado Springs, on Feb 16, 2022

even though I need to submit another warranty issue the service has been very good with a quick response. A few more problems have surfaced and I will be submitting another warranty request soon.

4.9
Verified Homeowner
Colorado Springs, on Jan 22, 2022

Warranty service was quick once [name removed] took over managing warranties. Repairs were done in a timely manner.

5.0
Verified Homeowner
Colorado Springs, on Jan 15, 2022

They took a while took come fix the a/c

3.5
Verified Homeowner
Colorado Springs, on Dec 24, 2021

the slow responses from the warranty/customer service

4.5
Verified Homeowner
Colorado Springs, on Oct 06, 2021

It takes quite a while to get a response.

4.2
Verified Homeowner
Colorado Springs, on May 20, 2021

The only thing I disliked is that when we walked through a model home it showed a linen closest and my home has no linen closet.

4.0
Verified Homeowner
Colorado Springs, on Apr 20, 2021

Very helpful and yet have not used warranty service

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

There are no homeowner comments for this time period yet