Top Homebuilder Ratings & Reviews

Aspen View Homes

The Trails

36 Homeowner Reviews Completed Oct 2022 - Mar 2024

Overall Satisfaction

4.2
Customers' overall satisfaction
4.3
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Purchase Experience

4.7

Home Personalization Experience

4.6

Construction Experience

4.4

Customer Care Experience

4.8

Home Readiness

3.9

Installation & Workmanship

4.4

Community Profile

For Over 25 Years, View Homes has been crafting quality homes in Texas, New Mexico and Colorado.

We have been recognized by many organizations for our quality homes, customer experience and dedication to our community. While we are pleased with recognition, we are most proud of the solid foundation and values our company is based on. Our goals go beyond numbers and metrics. We are dedicated to providing the best customer journey and home building experience through compassion, commitment to excellence, honesty and collaboration.

We are committed to building you a place to call home, a place to create memories with family and friends, which will forever be the best view.

View Homes – Building Life’s Greatest View

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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

Colorado Springs , CO , on Mar 29, 2023

I like my sales representative and the entire process she helped us. I disliked the fact that all the touch ups or fixes weren’t completed upon or before move in.

3.7
Verified Homeowner
Colorado Springs, on Oct 27, 2023

Aspen needs to hire more high quality workmen

4.3
Verified Homeowner
Colorado Springs , on Jan 29, 2024

[name removed] painting hasn't been the best, I have found multiple spots that have either needed another coat of paint or weren't painted at all. Quality of materials in some areas have been sub-par such as paint used on the doors and the door quality itself. Warranty replacements have been neglected and I haven't heard from them when I have reached out. I am still waiting on warranty work that was listed before closing on the house.

3.8
Verified Homeowner
Colorado Springs, CO, on Jan 23, 2023

Everyone was exceptionally helpful and professional. [name removed] only thing I didn't like was the fence issue. If Everyone is required to have the same fence, then just make it part of the purchase (at fair market price)

5.0
Verified Homeowner
Colorado Springs , on Sep 06, 2023

I am still waiting for some warranty items to be addressed. I also have a few to submit due to quality.

4.0
Verified Homeowner
Colorado Springs, on Nov 22, 2023

Staff was very friendly, competent, and efficient. Some warranty issues were aligned in a grey area and not covered. Neighborhood roads were installed very hastily and therefore fell apart within a year. This goes for driveways as well.

4.6
Verified Homeowner
Colorado Springs, CO, on Jan 10, 2023

Everyone was kind and professional

4.7
Verified Homeowner
Colorado Springs, on Jul 04, 2023

Construction was supposed to complete an install that was not completed. Appliances have broken and we were told we had the go direct instead of builder assistance

3.2
Verified Homeowner
Colorado Springs, on Jul 31, 2023

[name removed] roads are sinking on the brand new neighborhood in Colorado Springs. [name removed] neighborhood is located by Powers and [name removed]. South of Colorado Springs Airport / South East from Amazon.

3.2
Verified Homeowner
Colorado Springs, CO, on Dec 15, 2022

There was some market changes that made the process challenging for a bit. Aspen View was willing to work with us, but it want without some difficulty.

4.0
Verified Homeowner
Colorado Springs, on Jun 30, 2023

Great service

4.8
Verified Homeowner
Colorado Springs, CO, on Dec 10, 2022

I am really unimpressed with the excessive delays in building, inaccurate communication, painful warranty process, and incompetent trades!!!

3.3
Verified Homeowner
Colorado Springs, on Jun 22, 2023

Warranty service sometimes takes a while to get going. It's like a 3 or 4 step process with 2 or 3 different people coming to my home (at different dates and times) before an issue is resolved. A lot of warranty repairs have had the same excuse of "they no longer work for us".

4.2
Verified Homeowner
Colorado Springs, CO, on Oct 19, 2022

I was very upset that they kept losing my name on the waiting list for the specific lot I own. What's worse is they didn't seem to care. My persistence was the only reason I was able to get it since, I was never notified when the lot finally became available. Had I contacted them hours later, I would not have gotten the lot I wanted. I am very satisfied with the process after signing the purchase contract. David Revord was always available at any moment I needed anything over the 7 month period. He also made sure my move in went smoothly by rescheduling road work in front of my home that was scheduled during the week of my closing.

4.9
Verified Homeowner
Colorado Springs, on Jun 19, 2023

nothing directly related to the warranty service I dislike. they responded and repaired anything we have had issues with.

4.0
Verified Homeowner
Colorado Springs, CO, on Oct 01, 2022

The emails updates about the construction of my home

4.9
Verified Homeowner
Colorado Springs, on May 11, 2023

[name removed] was great through the entire 16 week process of getting our home repaired. However, his supervisor, [name removed] was resistant to provide quality repairs. She was talking over me as I explained the lack of quality and how the repairs would fail. I had to yell over her just to be heard.

2.4
Verified Homeowner
Colorado Springs, on Mar 02, 2023

[name removed] warranty process is broken. [name removed] online portion is great and easy to use, then the repair guys shows up and verifies the problems and only fixes half of the problems and never comes back.

3.4
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

Colorado Springs , CO , on Mar 29, 2023

I like my sales representative and the entire process she helped us. I disliked the fact that all the touch ups or fixes weren’t completed upon or before move in.

3.7
Verified Homeowner
Colorado Springs, CO, on Jan 23, 2023

Everyone was exceptionally helpful and professional. [name removed] only thing I didn't like was the fence issue. If Everyone is required to have the same fence, then just make it part of the purchase (at fair market price)

5.0
Verified Homeowner
Colorado Springs, CO, on Jan 10, 2023

Everyone was kind and professional

4.7
Verified Homeowner
Colorado Springs, CO, on Dec 15, 2022

There was some market changes that made the process challenging for a bit. Aspen View was willing to work with us, but it want without some difficulty.

4.0
Verified Homeowner
Colorado Springs, CO, on Dec 10, 2022

I am really unimpressed with the excessive delays in building, inaccurate communication, painful warranty process, and incompetent trades!!!

3.3
Verified Homeowner
Colorado Springs, CO, on Oct 19, 2022

I was very upset that they kept losing my name on the waiting list for the specific lot I own. What's worse is they didn't seem to care. My persistence was the only reason I was able to get it since, I was never notified when the lot finally became available. Had I contacted them hours later, I would not have gotten the lot I wanted. I am very satisfied with the process after signing the purchase contract. David Revord was always available at any moment I needed anything over the 7 month period. He also made sure my move in went smoothly by rescheduling road work in front of my home that was scheduled during the week of my closing.

4.9
Verified Homeowner
Colorado Springs, CO, on Oct 01, 2022

The emails updates about the construction of my home

4.9
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Colorado Springs, on Oct 27, 2023

Aspen needs to hire more high quality workmen

4.3
Verified Homeowner
Colorado Springs , on Sep 06, 2023

I am still waiting for some warranty items to be addressed. I also have a few to submit due to quality.

4.0
Verified Homeowner
Colorado Springs, on Jul 04, 2023

Construction was supposed to complete an install that was not completed. Appliances have broken and we were told we had the go direct instead of builder assistance

3.2
Verified Homeowner
Colorado Springs, on Jun 30, 2023

Great service

4.8
Verified Homeowner
Colorado Springs, on Jun 22, 2023

Warranty service sometimes takes a while to get going. It's like a 3 or 4 step process with 2 or 3 different people coming to my home (at different dates and times) before an issue is resolved. A lot of warranty repairs have had the same excuse of "they no longer work for us".

4.2
Verified Homeowner
Colorado Springs, on Jun 19, 2023

nothing directly related to the warranty service I dislike. they responded and repaired anything we have had issues with.

4.0
Verified Homeowner
Colorado Springs, on May 11, 2023

[name removed] was great through the entire 16 week process of getting our home repaired. However, his supervisor, [name removed] was resistant to provide quality repairs. She was talking over me as I explained the lack of quality and how the repairs would fail. I had to yell over her just to be heard.

2.4
Verified Homeowner
Colorado Springs, on Mar 02, 2023

[name removed] warranty process is broken. [name removed] online portion is great and easy to use, then the repair guys shows up and verifies the problems and only fixes half of the problems and never comes back.

3.4
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Colorado Springs , on Jan 29, 2024

[name removed] painting hasn't been the best, I have found multiple spots that have either needed another coat of paint or weren't painted at all. Quality of materials in some areas have been sub-par such as paint used on the doors and the door quality itself. Warranty replacements have been neglected and I haven't heard from them when I have reached out. I am still waiting on warranty work that was listed before closing on the house.

3.8
Verified Homeowner
Colorado Springs, on Nov 22, 2023

Staff was very friendly, competent, and efficient. Some warranty issues were aligned in a grey area and not covered. Neighborhood roads were installed very hastily and therefore fell apart within a year. This goes for driveways as well.

4.6
Verified Homeowner
Colorado Springs, on Jul 31, 2023

[name removed] roads are sinking on the brand new neighborhood in Colorado Springs. [name removed] neighborhood is located by Powers and [name removed]. South of Colorado Springs Airport / South East from Amazon.

3.2
Verified Homeowner