Top Homebuilder Ratings & Reviews

Aspen View Homes

Paint Brush Hills

88 Homeowner Reviews Completed Mar 2020 - Nov 2020

Overall Satisfaction

4.2
Customers' overall satisfaction
4.4
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Purchase Experience

4.5

Home Personalization Experience

4.6

Lender Experience

4.7

Construction Experience

4.5

Customer Care Experience

4.7

Home Readiness

4.4

Installation & Workmanship

4.3

Community Profile

Founded in 1990 by Randy O’Leary, Desert View Homes (named one of the most affordable new home builders in the United States) specializes in affordable new homes in El Paso, Las Cruces, Colorado Springs, Northern Colorado, and San Antonio.

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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

Peyton, on Oct 31, 2020

I feel its easy to communicate an issue. However, not happy about the trim work in the home. Had a lot of issues, even after having it repaired it still doesnt match the other trim due to different paint textures. We have an uneven piece in our bathroom by our shower that is extremely noticeable. Random tiles in showers arent laying flat like the rest. Staff is friendly. Neighborhood stays clean during construction

4.6
Verified Homeowner
Peyton, on Oct 31, 2020

The customer care experience has been horrible. We have had issues and had to go through the warranty process and in this case, we ended up hiring our own repairman because both the service AVH as well as the HVAC company you contract with was horrible

1.2
Verified Homeowner
Peyton, on Oct 12, 2020

They said they had to cut a new intake on a/c and never came back and our a/c is still not working properly!

1.0
Verified Homeowner
Peyton, on Oct 12, 2020

We were told on the final walk through almost a year ago to wait to claim little items until month 11 and then Aspen [name removed] would take care of them. But now the cracks in the sidewalk And steps are worse and with lower temperatures it’s hard to get concrete fixed and poured.

3.5
Verified Homeowner
Peyton, CO, on Oct 05, 2020

Closing was delayed a couple days but understandable because of the pandemic

4.5
Verified Homeowner
Peyton, on Sep 25, 2020

We had a couple minor issues and they were resolved very quickly with no push-back at all. Very pleased with the customer service

5.0
Verified Homeowner
Peyton, on Sep 18, 2020

Wish we had an HOA or at least keep up with the covenants. I hate to see this community go down hill due to a few bad apples. We’ve had the A/C guy out tons of times to try and get the upstairs to blow more air without having to close all of the vents downstairs. [name removed] than that everything seems good.

3.5
Verified Homeowner
Peyton, on Sep 17, 2020

Solid construction. Timely response with any issues.

4.0
Verified Homeowner
Peyton, CO, on Sep 17, 2020

Some of the things I found after moving in

5.0
Verified Homeowner
Peyton, CO, on Aug 31, 2020

There was nothing everything was smooth

5.0
Verified Homeowner
Peyton, on Aug 26, 2020

I didn't like the lack of communication during the build. Every time a dead line didn't get met it was a weather delay.

2.8
Verified Homeowner
Peyton, on Aug 25, 2020

[Translated from ES] The size of the house and the land.

4.6
Verified Homeowner
Peyton, CO, on Aug 24, 2020

Our Aspen agent was terrific, kept us informed the entire time. [name removed] is #1 in our Book!

4.7
Verified Homeowner
Peyton, on Aug 23, 2020

Warranty has been good. We have had a few small problems that were fixed to our satisfaction.

4.2
Verified Homeowner
Peyton, CO, on Aug 16, 2020

There were some delays with getting us into the house and a couple of layovers, but overall the team has been very helpful with us getting in. The home is great. The only complaint is that our A/C doesn’t do too much for the second floor where all of the bedrooms are

4.4
Verified Homeowner
Peyton, CO, on Aug 14, 2020

I liked that the selling agent kept us informed through weekly email and pictures.

5.0
Verified Homeowner
Peyton, on Jul 31, 2020

1st of all..... way too many issues 2nd..... 5 months in and still finding new issues 3rd.... some simple issues solved... larger issues have not been solved

4.0
Verified Homeowner
Peyton, CO, on Jul 31, 2020

I enjoyed the continued updates we received every week. Any item we had a concern with were addressed right away. [name removed] was always available to address any concerns we had and he was able to fix or explain the status. Great customer service. [name removed] was always available and we appreciated her sending us the updated pictures every week. I would recommend her to anyone I tell about buying from Aspen [name removed] Homes

5.0
Verified Homeowner
Peyton, on Jul 09, 2020

I forwarded a certified letter to you as well to PPBD, stating my problems and issues-- enough said !!

0.5
Verified Homeowner
Peyton, on Jul 07, 2020

The overall quality of the house is not too bad, and we do like the design. But our problem is all the fine details and not having our problems fixed in a timely manner through warranty. Also, the grading of the backyard is absolutely horrible, seemed like a very rushed job and everything is washing out.

3.4
Verified Homeowner
Peyton, CO, on Jun 29, 2020

Friendly environment, honest communication, and just great wholesome people that I refer to as friends.

5.0
Verified Homeowner
Peyton, CO, on Jun 29, 2020

Everything went smoothly from contract to move in. Loved the weekly updates and the staff! All super nivr and friendly!

4.8
Verified Homeowner
Peyton, on Jun 02, 2020

I DON'T HAVE THE WORRY OF THINGS GOING WRONG WITH AREAS OF MY HOME AND ME BEING LEFT WITH ALL THE TROUBLE OF GETTING THE MONEY TO GET IT FIXED.

4.4
Verified Homeowner
Peyton, on May 26, 2020

My sales guy [name removed] but seemed that they have a high turn over rate so you never know who to talk to.

3.0
Verified Homeowner
Peyton, CO, on May 25, 2020

[name removed] always got back to us very quickly when we had questions.

5.0
Verified Homeowner
Peyton, on May 24, 2020

They do check up on the owner of the property about a month after the owner purchased the property.

1.8
Verified Homeowner
Peyton, CO, on May 24, 2020

The preferred lender was great to work with. They had one home ready and it was just what we needed.

4.9
Verified Homeowner
Peyton, on May 17, 2020

Great responsiveness

4.9
Verified Homeowner
Peyton, CO, on May 08, 2020

Communication was great, sales rep [name removed] was great, [name removed] was great. Everything was very straightforward.

5.0
Verified Homeowner
Peyton, CO, on Apr 28, 2020

We had some bumps and added stress due to Covid19 and my Aspen View sakes agent quitting without warning, but the rest of your team jumped in and really stepped up to help me close timely. I’m very grateful for that.

4.3
Verified Homeowner
Peyton, CO, on Apr 20, 2020

The ability to be involved the whole experience

4.9
Verified Homeowner
Peyton, CO, on Apr 12, 2020

Reasonable timeline and kept to the timeline. Quality all the way until the end

5.0
Verified Homeowner
Peyton, CO, on Apr 09, 2020

Closing was relatively quick.

4.3
Verified Homeowner
Peyton, CO, on Apr 07, 2020

[name removed]. She was awesome, knowledgeable, trustworthy. She just flat out amazing.

4.9
Verified Homeowner
Peyton, CO, on Apr 01, 2020

It all went very smoothly.

5.0
Verified Homeowner
Peyton, on Mar 24, 2020

When I call they responded quick

4.7
Verified Homeowner
Peyton, on Mar 23, 2020

Property layout

3.9
Verified Homeowner
Peyton, on Mar 17, 2020

I am very disappointed in the quality of construction and the materials used in building my home. This is the fifth home we have purchased and the quality is the poorest.

3.4
Verified Homeowner
Peyton, CO, on Mar 10, 2020

professionalism, and courtesy of staff. [name removed] was effective and has knowledge in the application of building codes, he answered all my questions correctly

4.8
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

Peyton, CO, on Oct 05, 2020

Closing was delayed a couple days but understandable because of the pandemic

4.5
Verified Homeowner
Peyton, CO, on Sep 17, 2020

Some of the things I found after moving in

5.0
Verified Homeowner
Peyton, CO, on Aug 31, 2020

There was nothing everything was smooth

5.0
Verified Homeowner
Peyton, CO, on Aug 24, 2020

Our Aspen agent was terrific, kept us informed the entire time. [name removed] is #1 in our Book!

4.7
Verified Homeowner
Peyton, CO, on Aug 16, 2020

There were some delays with getting us into the house and a couple of layovers, but overall the team has been very helpful with us getting in. The home is great. The only complaint is that our A/C doesn’t do too much for the second floor where all of the bedrooms are

4.4
Verified Homeowner
Peyton, CO, on Aug 14, 2020

I liked that the selling agent kept us informed through weekly email and pictures.

5.0
Verified Homeowner
Peyton, CO, on Jul 31, 2020

I enjoyed the continued updates we received every week. Any item we had a concern with were addressed right away. [name removed] was always available to address any concerns we had and he was able to fix or explain the status. Great customer service. [name removed] was always available and we appreciated her sending us the updated pictures every week. I would recommend her to anyone I tell about buying from Aspen [name removed] Homes

5.0
Verified Homeowner
Peyton, CO, on Jun 29, 2020

Friendly environment, honest communication, and just great wholesome people that I refer to as friends.

5.0
Verified Homeowner
Peyton, CO, on Jun 29, 2020

Everything went smoothly from contract to move in. Loved the weekly updates and the staff! All super nivr and friendly!

4.8
Verified Homeowner
Peyton, CO, on May 25, 2020

[name removed] always got back to us very quickly when we had questions.

5.0
Verified Homeowner
Peyton, CO, on May 24, 2020

The preferred lender was great to work with. They had one home ready and it was just what we needed.

4.9
Verified Homeowner
Peyton, CO, on May 08, 2020

Communication was great, sales rep [name removed] was great, [name removed] was great. Everything was very straightforward.

5.0
Verified Homeowner
Peyton, CO, on Apr 28, 2020

We had some bumps and added stress due to Covid19 and my Aspen View sakes agent quitting without warning, but the rest of your team jumped in and really stepped up to help me close timely. I’m very grateful for that.

4.3
Verified Homeowner
Peyton, CO, on Apr 20, 2020

The ability to be involved the whole experience

4.9
Verified Homeowner
Peyton, CO, on Apr 12, 2020

Reasonable timeline and kept to the timeline. Quality all the way until the end

5.0
Verified Homeowner
Peyton, CO, on Apr 09, 2020

Closing was relatively quick.

4.3
Verified Homeowner
Peyton, CO, on Apr 07, 2020

[name removed]. She was awesome, knowledgeable, trustworthy. She just flat out amazing.

4.9
Verified Homeowner
Peyton, CO, on Apr 01, 2020

It all went very smoothly.

5.0
Verified Homeowner
Peyton, CO, on Mar 10, 2020

professionalism, and courtesy of staff. [name removed] was effective and has knowledge in the application of building codes, he answered all my questions correctly

4.8
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Peyton, on Oct 31, 2020

I feel its easy to communicate an issue. However, not happy about the trim work in the home. Had a lot of issues, even after having it repaired it still doesnt match the other trim due to different paint textures. We have an uneven piece in our bathroom by our shower that is extremely noticeable. Random tiles in showers arent laying flat like the rest. Staff is friendly. Neighborhood stays clean during construction

4.6
Verified Homeowner
Peyton, on Oct 31, 2020

The customer care experience has been horrible. We have had issues and had to go through the warranty process and in this case, we ended up hiring our own repairman because both the service AVH as well as the HVAC company you contract with was horrible

1.2
Verified Homeowner
Peyton, on Oct 12, 2020

They said they had to cut a new intake on a/c and never came back and our a/c is still not working properly!

1.0
Verified Homeowner
Peyton, on Sep 25, 2020

We had a couple minor issues and they were resolved very quickly with no push-back at all. Very pleased with the customer service

5.0
Verified Homeowner
Peyton, on Aug 23, 2020

Warranty has been good. We have had a few small problems that were fixed to our satisfaction.

4.2
Verified Homeowner
Peyton, on Jul 31, 2020

1st of all..... way too many issues 2nd..... 5 months in and still finding new issues 3rd.... some simple issues solved... larger issues have not been solved

4.0
Verified Homeowner
Peyton, on Jul 09, 2020

I forwarded a certified letter to you as well to PPBD, stating my problems and issues-- enough said !!

0.5
Verified Homeowner
Peyton, on Jul 07, 2020

The overall quality of the house is not too bad, and we do like the design. But our problem is all the fine details and not having our problems fixed in a timely manner through warranty. Also, the grading of the backyard is absolutely horrible, seemed like a very rushed job and everything is washing out.

3.4
Verified Homeowner
Peyton, on Jun 02, 2020

I DON'T HAVE THE WORRY OF THINGS GOING WRONG WITH AREAS OF MY HOME AND ME BEING LEFT WITH ALL THE TROUBLE OF GETTING THE MONEY TO GET IT FIXED.

4.4
Verified Homeowner
Peyton, on May 24, 2020

They do check up on the owner of the property about a month after the owner purchased the property.

1.8
Verified Homeowner
Peyton, on May 17, 2020

Great responsiveness

4.9
Verified Homeowner
Peyton, on Mar 24, 2020

When I call they responded quick

4.7
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Peyton, on Oct 12, 2020

We were told on the final walk through almost a year ago to wait to claim little items until month 11 and then Aspen [name removed] would take care of them. But now the cracks in the sidewalk And steps are worse and with lower temperatures it’s hard to get concrete fixed and poured.

3.5
Verified Homeowner
Peyton, on Sep 18, 2020

Wish we had an HOA or at least keep up with the covenants. I hate to see this community go down hill due to a few bad apples. We’ve had the A/C guy out tons of times to try and get the upstairs to blow more air without having to close all of the vents downstairs. [name removed] than that everything seems good.

3.5
Verified Homeowner
Peyton, on Sep 17, 2020

Solid construction. Timely response with any issues.

4.0
Verified Homeowner
Peyton, on Aug 26, 2020

I didn't like the lack of communication during the build. Every time a dead line didn't get met it was a weather delay.

2.8
Verified Homeowner
Peyton, on Aug 25, 2020

[Translated from ES] The size of the house and the land.

4.6
Verified Homeowner
Peyton, on May 26, 2020

My sales guy [name removed] but seemed that they have a high turn over rate so you never know who to talk to.

3.0
Verified Homeowner
Peyton, on Mar 23, 2020

Property layout

3.9
Verified Homeowner
Peyton, on Mar 17, 2020

I am very disappointed in the quality of construction and the materials used in building my home. This is the fifth home we have purchased and the quality is the poorest.

3.4
Verified Homeowner