Top Homebuilder Ratings & Reviews

Aspen View Homes

Paint Brush Hills

126 Homeowner Reviews Completed Mar 2020 - Jul 2021

Overall Satisfaction

4.1
Customers' overall satisfaction
4.4
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Purchase Experience

4.5

Home Personalization Experience

4.6

Lender Experience

4.7

Construction Experience

4.5

Customer Care Experience

4.7

Home Readiness

4.4

Installation & Workmanship

4.3

Community Profile

For Over 25 Years, View Homes has been crafting quality homes in Texas, New Mexico and Colorado.

We have been recognized by many organizations for our quality homes, customer experience and dedication to our community. While we are pleased with recognition, we are most proud of the solid foundation and values our company is based on. Our goals go beyond numbers and metrics. We are dedicated to providing the best customer journey and home building experience through compassion, commitment to excellence, honesty and collaboration.

We are committed to building you a place to call home, a place to create memories with family and friends, which will forever be the best view.

View Homes – Building Life’s Greatest View

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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

Peyton, CO, on Oct 05, 2020

Closing was delayed a couple days but understandable because of the pandemic

4.5
Verified Homeowner
Peyton, on Jan 19, 2021

No issues with the service yet.

5.0
Verified Homeowner
Peyton, on Jun 28, 2021

Warranty services has of any issues quickly.

4.6
Verified Homeowner
Peyton, CO, on Sep 17, 2020

Some of the things I found after moving in

5.0
Verified Homeowner
Peyton, on Jan 11, 2021

Na

4.3
Verified Homeowner
Peyton, on Jun 17, 2021

Great support right when you buy the home but once you’re a couple of months in and you need help because things are breaking or the poor quality of work from the contractors becomes apparent the aspen view team wants nothing to do with you and provides no help whatsoever.

1.4
Verified Homeowner
Peyton, CO, on Aug 31, 2020

There was nothing everything was smooth

5.0
Verified Homeowner
Peyton, on Jan 02, 2021

They were care and helpful

4.6
Verified Homeowner
Peyton, on Jun 15, 2021

The AC has gone out again….the piping that connects to the sprinkler distributor piping is not under warranty even though it’s an extension of my home piping.

4.4
Verified Homeowner
Peyton, CO, on Aug 24, 2020

Our Aspen agent was terrific, kept us informed the entire time. [name removed] is #1 in our Book!

4.7
Verified Homeowner
Peyton, on Dec 24, 2020

They always respond quick to questions or issues.

4.5
Verified Homeowner
Peyton, on May 19, 2021

Nothing

4.3
Verified Homeowner
Peyton, CO, on Aug 16, 2020

There were some delays with getting us into the house and a couple of layovers, but overall the team has been very helpful with us getting in. The home is great. The only complaint is that our A/C doesn’t do too much for the second floor where all of the bedrooms are

4.4
Verified Homeowner
Peyton, on Dec 19, 2020

We have not had any warranty issues yet. Everyone has been pretty helpful that we've dealt with in regards to customer service. We had some movers break a sconce and the PM managed to secure us a replacement. It was really nice of them to look out for a spare.

4.7
Verified Homeowner
Peyton, on May 06, 2021

I didn't like Aspen [name removed] Homes not fulfilling repair of gas range. Also, situation with easement is ridiculous, especially as I had to pay for rock in an easement area when I can't even use that space? I did like the warranty repair process and the POC, made it easy to communicate, and friendly and efficient person!

4.4
Verified Homeowner
Peyton, CO, on Aug 14, 2020

I liked that the selling agent kept us informed through weekly email and pictures.

5.0
Verified Homeowner
Peyton, on Dec 02, 2020

The service was great but having to loose half of my house because of faulty equipment around the holidays is what I am not happy with

3.9
Verified Homeowner
Peyton, on May 05, 2021

This is the 2nd new build home and this one gas had to have extra work done since I bought it. In the other hand you have been there to get the work needed. Sometimes communication is not always there. Scheduling repairs without notifying me that contractors are coming so I can schedule to be there.

4.1
Verified Homeowner
Peyton, CO, on Jul 31, 2020

I enjoyed the continued updates we received every week. Any item we had a concern with were addressed right away. [name removed] was always available to address any concerns we had and he was able to fix or explain the status. Great customer service. [name removed] was always available and we appreciated her sending us the updated pictures every week. I would recommend her to anyone I tell about buying from Aspen [name removed] Homes

5.0
Verified Homeowner
Peyton, on Oct 31, 2020

The customer care experience has been horrible. We have had issues and had to go through the warranty process and in this case, we ended up hiring our own repairman because both the service AVH as well as the HVAC company you contract with was horrible

1.2
Verified Homeowner
Peyton, on Mar 31, 2021

everyone is super friendly! staff has been awesome. however, issues with the home, i feel there is always an “excuse” there seems to have been some shortcuts or “overlooks” on small details. never had a problem with the major concerns

4.2
Verified Homeowner
Peyton, CO, on Jun 29, 2020

Friendly environment, honest communication, and just great wholesome people that I refer to as friends.

5.0
Verified Homeowner
Peyton, on Oct 31, 2020

I feel its easy to communicate an issue. However, not happy about the trim work in the home. Had a lot of issues, even after having it repaired it still doesnt match the other trim due to different paint textures. We have an uneven piece in our bathroom by our shower that is extremely noticeable. Random tiles in showers arent laying flat like the rest. Staff is friendly. Neighborhood stays clean during construction

4.6
Verified Homeowner
Peyton, on Mar 25, 2021

I only have a few repairs that need done. The house otherwise is perfect for us.

4.9
Verified Homeowner
Peyton, CO, on Jun 29, 2020

Everything went smoothly from contract to move in. Loved the weekly updates and the staff! All super nivr and friendly!

4.8
Verified Homeowner
Peyton, on Oct 12, 2020

They said they had to cut a new intake on a/c and never came back and our a/c is still not working properly!

1.0
Verified Homeowner
Peyton, on Feb 25, 2021

Our kitchen faucet we had to replace due to a leak and many of our light fixtures need new bulbs rather quickly. We did not get contacted for our mid year evaluation. Overall we like our home and are happy.

4.6
Verified Homeowner
Peyton, CO, on May 25, 2020

[name removed] always got back to us very quickly when we had questions.

5.0
Verified Homeowner
Peyton, on Sep 25, 2020

We had a couple minor issues and they were resolved very quickly with no push-back at all. Very pleased with the customer service

5.0
Verified Homeowner
Peyton, on Feb 25, 2021

Had some minor issues that's taking a while to get fixed. Cracked tile. Calking is coming up.

3.9
Verified Homeowner
Peyton, CO, on May 24, 2020

The preferred lender was great to work with. They had one home ready and it was just what we needed.

4.9
Verified Homeowner
Peyton, on Aug 23, 2020

Warranty has been good. We have had a few small problems that were fixed to our satisfaction.

4.2
Verified Homeowner
Peyton, on Feb 03, 2021

I dislike that there are not enough heat ducts throughout the home. It’s freezing in the master bedroom/bathroom and the basement.

3.0
Verified Homeowner
Peyton, CO, on May 08, 2020

Communication was great, sales rep [name removed] was great, [name removed] was great. Everything was very straightforward.

5.0
Verified Homeowner
Peyton, on Jul 31, 2020

1st of all..... way too many issues 2nd..... 5 months in and still finding new issues 3rd.... some simple issues solved... larger issues have not been solved

4.0
Verified Homeowner
Peyton, on Feb 02, 2021

Warranty department is worthless... Still waiting on [name removed] to return after like 3 months now. Have had him out 3 times now and he only fixes a couple things off of the huge list that we have had going since closing on march 31 2020. Still waiting for a call or him to return. Also you use junk fixtures throughout the house. Constantly changing things out because they dont work

2.4
Verified Homeowner
Peyton, CO, on Apr 28, 2020

We had some bumps and added stress due to Covid19 and my Aspen View sakes agent quitting without warning, but the rest of your team jumped in and really stepped up to help me close timely. I’m very grateful for that.

4.3
Verified Homeowner
Peyton, on Jul 09, 2020

I forwarded a certified letter to you as well to PPBD, stating my problems and issues-- enough said !!

0.5
Verified Homeowner
Peyton, on Jan 24, 2021

Sales staff were great and the follow up on a few warranty issues was great.

4.5
Verified Homeowner
Peyton, CO, on Apr 20, 2020

The ability to be involved the whole experience

4.9
Verified Homeowner
Peyton, on Jul 07, 2020

The overall quality of the house is not too bad, and we do like the design. But our problem is all the fine details and not having our problems fixed in a timely manner through warranty. Also, the grading of the backyard is absolutely horrible, seemed like a very rushed job and everything is washing out.

3.4
Verified Homeowner
Peyton, on Jan 23, 2021

I was missing screens on some of the windows and it took a few months to get the missing screens installed.

3.8
Verified Homeowner
Peyton, CO, on Apr 12, 2020

Reasonable timeline and kept to the timeline. Quality all the way until the end

5.0
Verified Homeowner
Peyton, on Jun 02, 2020

I DON'T HAVE THE WORRY OF THINGS GOING WRONG WITH AREAS OF MY HOME AND ME BEING LEFT WITH ALL THE TROUBLE OF GETTING THE MONEY TO GET IT FIXED.

4.4
Verified Homeowner
Peyton, on Jan 07, 2021

Still don't have a working dishwasher, cracked concrete (this was addressed), having to replace my roof after 3 months living in a new home do to Hail. Towel bars just pulled out of two different walls. Shrubs out front dying from underground mold. Leak in garage at first rain (this was addressed). Could just keep going, but to what end?

2.8
Verified Homeowner
Peyton, CO, on Apr 09, 2020

Closing was relatively quick.

4.3
Verified Homeowner
Peyton, on May 24, 2020

They do check up on the owner of the property about a month after the owner purchased the property.

1.8
Verified Homeowner
Peyton, on Jan 02, 2021

Too many deficiencies from initial build that I was told were not covered under warranty.

2.0
Verified Homeowner
Peyton, CO, on Apr 07, 2020

[name removed]. She was awesome, knowledgeable, trustworthy. She just flat out amazing.

4.9
Verified Homeowner
Peyton, on May 17, 2020

Great responsiveness

4.9
Verified Homeowner
Peyton, on Dec 17, 2020

violation of NEC codes, counterfeit ( U L ) labels , violation codes for the installation of can lights--the interface between the fixture housing and wall of ceiling covering was not sealed via gasket or caulk or other approved means. cover up of damage to sidewalk, curbs , the damage was cause by you,. the city stated that repair is 12 to 14 years, cost will fall on home owners some where around 4 to 5 thousand dollars -- hell of away to treat a 73 year old man and his 69 year old wife that is disabled

1.7
Verified Homeowner
Peyton, on Mar 24, 2020

When I call they responded quick

4.7
Verified Homeowner
Peyton, CO, on Apr 01, 2020

It all went very smoothly.

5.0
Verified Homeowner
Peyton, on Oct 12, 2020

We were told on the final walk through almost a year ago to wait to claim little items until month 11 and then Aspen [name removed] would take care of them. But now the cracks in the sidewalk And steps are worse and with lower temperatures it’s hard to get concrete fixed and poured.

3.5
Verified Homeowner
Peyton, CO, on Mar 10, 2020

professionalism, and courtesy of staff. [name removed] was effective and has knowledge in the application of building codes, he answered all my questions correctly

4.8
Verified Homeowner
Peyton, on Sep 18, 2020

Wish we had an HOA or at least keep up with the covenants. I hate to see this community go down hill due to a few bad apples. We’ve had the A/C guy out tons of times to try and get the upstairs to blow more air without having to close all of the vents downstairs. [name removed] than that everything seems good.

3.5
Verified Homeowner
Peyton, on Sep 17, 2020

Solid construction. Timely response with any issues.

4.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

Peyton, CO, on Oct 05, 2020

Closing was delayed a couple days but understandable because of the pandemic

4.5
Verified Homeowner
Peyton, CO, on Sep 17, 2020

Some of the things I found after moving in

5.0
Verified Homeowner
Peyton, CO, on Aug 31, 2020

There was nothing everything was smooth

5.0
Verified Homeowner
Peyton, CO, on Aug 24, 2020

Our Aspen agent was terrific, kept us informed the entire time. [name removed] is #1 in our Book!

4.7
Verified Homeowner
Peyton, CO, on Aug 16, 2020

There were some delays with getting us into the house and a couple of layovers, but overall the team has been very helpful with us getting in. The home is great. The only complaint is that our A/C doesn’t do too much for the second floor where all of the bedrooms are

4.4
Verified Homeowner
Peyton, CO, on Aug 14, 2020

I liked that the selling agent kept us informed through weekly email and pictures.

5.0
Verified Homeowner
Peyton, CO, on Jul 31, 2020

I enjoyed the continued updates we received every week. Any item we had a concern with were addressed right away. [name removed] was always available to address any concerns we had and he was able to fix or explain the status. Great customer service. [name removed] was always available and we appreciated her sending us the updated pictures every week. I would recommend her to anyone I tell about buying from Aspen [name removed] Homes

5.0
Verified Homeowner
Peyton, CO, on Jun 29, 2020

Friendly environment, honest communication, and just great wholesome people that I refer to as friends.

5.0
Verified Homeowner
Peyton, CO, on Jun 29, 2020

Everything went smoothly from contract to move in. Loved the weekly updates and the staff! All super nivr and friendly!

4.8
Verified Homeowner
Peyton, CO, on May 25, 2020

[name removed] always got back to us very quickly when we had questions.

5.0
Verified Homeowner
Peyton, CO, on May 24, 2020

The preferred lender was great to work with. They had one home ready and it was just what we needed.

4.9
Verified Homeowner
Peyton, CO, on May 08, 2020

Communication was great, sales rep [name removed] was great, [name removed] was great. Everything was very straightforward.

5.0
Verified Homeowner
Peyton, CO, on Apr 28, 2020

We had some bumps and added stress due to Covid19 and my Aspen View sakes agent quitting without warning, but the rest of your team jumped in and really stepped up to help me close timely. I’m very grateful for that.

4.3
Verified Homeowner
Peyton, CO, on Apr 20, 2020

The ability to be involved the whole experience

4.9
Verified Homeowner
Peyton, CO, on Apr 12, 2020

Reasonable timeline and kept to the timeline. Quality all the way until the end

5.0
Verified Homeowner
Peyton, CO, on Apr 09, 2020

Closing was relatively quick.

4.3
Verified Homeowner
Peyton, CO, on Apr 07, 2020

[name removed]. She was awesome, knowledgeable, trustworthy. She just flat out amazing.

4.9
Verified Homeowner
Peyton, CO, on Apr 01, 2020

It all went very smoothly.

5.0
Verified Homeowner
Peyton, CO, on Mar 10, 2020

professionalism, and courtesy of staff. [name removed] was effective and has knowledge in the application of building codes, he answered all my questions correctly

4.8
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Peyton, on Jan 19, 2021

No issues with the service yet.

5.0
Verified Homeowner
Peyton, on Jan 11, 2021

Na

4.3
Verified Homeowner
Peyton, on Jan 02, 2021

They were care and helpful

4.6
Verified Homeowner
Peyton, on Dec 24, 2020

They always respond quick to questions or issues.

4.5
Verified Homeowner
Peyton, on Dec 19, 2020

We have not had any warranty issues yet. Everyone has been pretty helpful that we've dealt with in regards to customer service. We had some movers break a sconce and the PM managed to secure us a replacement. It was really nice of them to look out for a spare.

4.7
Verified Homeowner
Peyton, on Dec 02, 2020

The service was great but having to loose half of my house because of faulty equipment around the holidays is what I am not happy with

3.9
Verified Homeowner
Peyton, on Oct 31, 2020

The customer care experience has been horrible. We have had issues and had to go through the warranty process and in this case, we ended up hiring our own repairman because both the service AVH as well as the HVAC company you contract with was horrible

1.2
Verified Homeowner
Peyton, on Oct 31, 2020

I feel its easy to communicate an issue. However, not happy about the trim work in the home. Had a lot of issues, even after having it repaired it still doesnt match the other trim due to different paint textures. We have an uneven piece in our bathroom by our shower that is extremely noticeable. Random tiles in showers arent laying flat like the rest. Staff is friendly. Neighborhood stays clean during construction

4.6
Verified Homeowner
Peyton, on Oct 12, 2020

They said they had to cut a new intake on a/c and never came back and our a/c is still not working properly!

1.0
Verified Homeowner
Peyton, on Sep 25, 2020

We had a couple minor issues and they were resolved very quickly with no push-back at all. Very pleased with the customer service

5.0
Verified Homeowner
Peyton, on Aug 23, 2020

Warranty has been good. We have had a few small problems that were fixed to our satisfaction.

4.2
Verified Homeowner
Peyton, on Jul 31, 2020

1st of all..... way too many issues 2nd..... 5 months in and still finding new issues 3rd.... some simple issues solved... larger issues have not been solved

4.0
Verified Homeowner
Peyton, on Jul 09, 2020

I forwarded a certified letter to you as well to PPBD, stating my problems and issues-- enough said !!

0.5
Verified Homeowner
Peyton, on Jul 07, 2020

The overall quality of the house is not too bad, and we do like the design. But our problem is all the fine details and not having our problems fixed in a timely manner through warranty. Also, the grading of the backyard is absolutely horrible, seemed like a very rushed job and everything is washing out.

3.4
Verified Homeowner
Peyton, on Jun 02, 2020

I DON'T HAVE THE WORRY OF THINGS GOING WRONG WITH AREAS OF MY HOME AND ME BEING LEFT WITH ALL THE TROUBLE OF GETTING THE MONEY TO GET IT FIXED.

4.4
Verified Homeowner
Peyton, on May 24, 2020

They do check up on the owner of the property about a month after the owner purchased the property.

1.8
Verified Homeowner
Peyton, on May 17, 2020

Great responsiveness

4.9
Verified Homeowner
Peyton, on Mar 24, 2020

When I call they responded quick

4.7
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Peyton, on Jun 28, 2021

Warranty services has of any issues quickly.

4.6
Verified Homeowner
Peyton, on Jun 17, 2021

Great support right when you buy the home but once you’re a couple of months in and you need help because things are breaking or the poor quality of work from the contractors becomes apparent the aspen view team wants nothing to do with you and provides no help whatsoever.

1.4
Verified Homeowner
Peyton, on Jun 15, 2021

The AC has gone out again….the piping that connects to the sprinkler distributor piping is not under warranty even though it’s an extension of my home piping.

4.4
Verified Homeowner
Peyton, on May 19, 2021

Nothing

4.3
Verified Homeowner
Peyton, on May 06, 2021

I didn't like Aspen [name removed] Homes not fulfilling repair of gas range. Also, situation with easement is ridiculous, especially as I had to pay for rock in an easement area when I can't even use that space? I did like the warranty repair process and the POC, made it easy to communicate, and friendly and efficient person!

4.4
Verified Homeowner
Peyton, on May 05, 2021

This is the 2nd new build home and this one gas had to have extra work done since I bought it. In the other hand you have been there to get the work needed. Sometimes communication is not always there. Scheduling repairs without notifying me that contractors are coming so I can schedule to be there.

4.1
Verified Homeowner
Peyton, on Mar 31, 2021

everyone is super friendly! staff has been awesome. however, issues with the home, i feel there is always an “excuse” there seems to have been some shortcuts or “overlooks” on small details. never had a problem with the major concerns

4.2
Verified Homeowner
Peyton, on Mar 25, 2021

I only have a few repairs that need done. The house otherwise is perfect for us.

4.9
Verified Homeowner
Peyton, on Feb 25, 2021

Our kitchen faucet we had to replace due to a leak and many of our light fixtures need new bulbs rather quickly. We did not get contacted for our mid year evaluation. Overall we like our home and are happy.

4.6
Verified Homeowner
Peyton, on Feb 25, 2021

Had some minor issues that's taking a while to get fixed. Cracked tile. Calking is coming up.

3.9
Verified Homeowner
Peyton, on Feb 03, 2021

I dislike that there are not enough heat ducts throughout the home. It’s freezing in the master bedroom/bathroom and the basement.

3.0
Verified Homeowner
Peyton, on Feb 02, 2021

Warranty department is worthless... Still waiting on [name removed] to return after like 3 months now. Have had him out 3 times now and he only fixes a couple things off of the huge list that we have had going since closing on march 31 2020. Still waiting for a call or him to return. Also you use junk fixtures throughout the house. Constantly changing things out because they dont work

2.4
Verified Homeowner
Peyton, on Jan 24, 2021

Sales staff were great and the follow up on a few warranty issues was great.

4.5
Verified Homeowner
Peyton, on Jan 23, 2021

I was missing screens on some of the windows and it took a few months to get the missing screens installed.

3.8
Verified Homeowner
Peyton, on Jan 07, 2021

Still don't have a working dishwasher, cracked concrete (this was addressed), having to replace my roof after 3 months living in a new home do to Hail. Towel bars just pulled out of two different walls. Shrubs out front dying from underground mold. Leak in garage at first rain (this was addressed). Could just keep going, but to what end?

2.8
Verified Homeowner
Peyton, on Jan 02, 2021

Too many deficiencies from initial build that I was told were not covered under warranty.

2.0
Verified Homeowner
Peyton, on Dec 17, 2020

violation of NEC codes, counterfeit ( U L ) labels , violation codes for the installation of can lights--the interface between the fixture housing and wall of ceiling covering was not sealed via gasket or caulk or other approved means. cover up of damage to sidewalk, curbs , the damage was cause by you,. the city stated that repair is 12 to 14 years, cost will fall on home owners some where around 4 to 5 thousand dollars -- hell of away to treat a 73 year old man and his 69 year old wife that is disabled

1.7
Verified Homeowner
Peyton, on Oct 12, 2020

We were told on the final walk through almost a year ago to wait to claim little items until month 11 and then Aspen [name removed] would take care of them. But now the cracks in the sidewalk And steps are worse and with lower temperatures it’s hard to get concrete fixed and poured.

3.5
Verified Homeowner
Peyton, on Sep 18, 2020

Wish we had an HOA or at least keep up with the covenants. I hate to see this community go down hill due to a few bad apples. We’ve had the A/C guy out tons of times to try and get the upstairs to blow more air without having to close all of the vents downstairs. [name removed] than that everything seems good.

3.5
Verified Homeowner
Peyton, on Sep 17, 2020

Solid construction. Timely response with any issues.

4.0
Verified Homeowner