Top Homebuilder Ratings & Reviews

Aspen View Homes

The Willows

34 Homeowner Reviews Completed Dec 2022 - Jun 2024

Overall Satisfaction

4.3
Customers' overall satisfaction
4.7
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Purchase Experience

4.7

Home Personalization Experience

4.7

Construction Experience

4.4

Customer Care Experience

4.7

Home Readiness

4.4

Installation & Workmanship

4.5

Community Profile

For Over 25 Years, View Homes has been crafting quality homes in Texas, New Mexico and Colorado.

We have been recognized by many organizations for our quality homes, customer experience and dedication to our community. While we are pleased with recognition, we are most proud of the solid foundation and values our company is based on. Our goals go beyond numbers and metrics. We are dedicated to providing the best customer journey and home building experience through compassion, commitment to excellence, honesty and collaboration.

We are committed to building you a place to call home, a place to create memories with family and friends, which will forever be the best view.

View Homes – Building Life’s Greatest View

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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

Monument, CO , on May 27, 2023

Loved working with [name removed] throughout the buying process, she made the experience fun and smooth!

4.5
Verified Homeowner
Monument, on Sep 28, 2023

Repairs are not done. Difficulty with reps. I am still waiting on numerous repairs since April move in, including thermostat control, foundation and plumbing issues, internet unavailability, etc.

1.7
Verified Homeowner
Monument , on Mar 06, 2024

[name removed] has been amazing throughout the warranty period and helping us answer our questions or correcting things for us. I don't like the small issues we have had to fix throughout the first year. We have had toilet paper and towel holders getting loose from the wall. We have had several door handled fall off and. Little items like that that were nit covered in a warranty ticket but we shouldn't had to deal with fixing

3.9
Verified Homeowner
Monument, CO , on May 06, 2023

Everything was great from the financing to the sales to closing and all people we dealt with everyone was concerned with making sure we were completly satisfied

5.0
Verified Homeowner
Monument , on Sep 27, 2023

[name removed] warranty and customer care has been outstanding. [name removed] is professional and on top of any issues that we have had.

4.5
Verified Homeowner
Colorado Springs , on Mar 05, 2024

No cabinet handles, no towel rack in master shower, poor back door steps, smart home is terrible we turned most off. It cost in excess of $1,000 to correct these items.

4.9
Verified Homeowner
Monument, CO , on May 06, 2023

Wall hanger unit in laundry room not installed correctly and waiting on drywall repair to now happen. Dug up net and whole home not 24 hrs in went heywire and camera in garage not functioning since and want to charge now new owners to fix and did not tell new owners how to reconnect any appliances or device since building company dug up internet like less than 24 hrs of orientation appt.

4.2
Verified Homeowner
Colorado Springs , on Sep 27, 2023

[name removed] is very helpful

5.0
Verified Homeowner
Monument , on Mar 04, 2024

We love the layout of the house and [name removed] has been great in dealing any problems that we have had!

4.5
Verified Homeowner
Monument , CO , on Apr 24, 2023

[name removed] experience was great!

4.5
Verified Homeowner
Monument , on Sep 26, 2023

Inability to just call someone and discuss. Filling out the form every time for each item that needs to be taken care of.

3.9
Verified Homeowner
Monument, on Feb 29, 2024

Warranty items never fixed. Audio recorded the truth view home lies. Hired contractors and never did work correctly. Having to go through builders 10. Accusing other peoples children of stealing things from the builder when that’s not even the case, and my cameras caught them making a false claim using their own employees to do this. Unacceptable still no apology. Shameful.

0.6
Verified Homeowner
Monument , CO , on Apr 23, 2023

Helpful, courteous, professional. Quality

4.9
Verified Homeowner
Monument , on Aug 31, 2023

[name removed] and team have addressed any issues that we have reported.

5.0
Verified Homeowner
Monument , on Feb 18, 2024

I wish I had more education with the smart home aspect and literature to trouble shoot the system.

3.3
Verified Homeowner
Monument , CO , on Apr 17, 2023

I wish I had a list of phone numbers on people to contact for issues I may have. [name removed] just one email submitting a request. It would be easier to speak with someone over the phone. I would have liked an update on when the stone work was going to be completed as well rather than being the one to initiate the conversation.

4.4
Verified Homeowner
Monument , CO , on Apr 09, 2023

It was a very good experience all around. I liked how down to earth and kind everyone was. Our sales person went above and beyond during this process to accommodate and make the process easier for us as we came from out of state

4.8
Verified Homeowner
Monument , CO , on Apr 03, 2023

Aspen Home kept their schedule and worked with me when needed.

4.9
Verified Homeowner
Monument, CO, on Jan 30, 2023

[name removed] and [name removed] were amazing!!!!

4.9
Verified Homeowner
Monument, CO, on Jan 05, 2023

[name removed] whole process was great. From sales to construction, everyone worked hard to make the process smooth!

4.9
Verified Homeowner
Colorado Springs, CO, on Dec 24, 2022

Purchase experience went well. Had a few home issues that was resolved relatively quickly However, we have the upgraded master shower but no towel bar in the bathroom.

4.8
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

Monument, CO , on May 27, 2023

Loved working with [name removed] throughout the buying process, she made the experience fun and smooth!

4.5
Verified Homeowner
Monument, CO , on May 06, 2023

Everything was great from the financing to the sales to closing and all people we dealt with everyone was concerned with making sure we were completly satisfied

5.0
Verified Homeowner
Monument, CO , on May 06, 2023

Wall hanger unit in laundry room not installed correctly and waiting on drywall repair to now happen. Dug up net and whole home not 24 hrs in went heywire and camera in garage not functioning since and want to charge now new owners to fix and did not tell new owners how to reconnect any appliances or device since building company dug up internet like less than 24 hrs of orientation appt.

4.2
Verified Homeowner
Monument , CO , on Apr 24, 2023

[name removed] experience was great!

4.5
Verified Homeowner
Monument , CO , on Apr 23, 2023

Helpful, courteous, professional. Quality

4.9
Verified Homeowner
Monument , CO , on Apr 17, 2023

I wish I had a list of phone numbers on people to contact for issues I may have. [name removed] just one email submitting a request. It would be easier to speak with someone over the phone. I would have liked an update on when the stone work was going to be completed as well rather than being the one to initiate the conversation.

4.4
Verified Homeowner
Monument , CO , on Apr 09, 2023

It was a very good experience all around. I liked how down to earth and kind everyone was. Our sales person went above and beyond during this process to accommodate and make the process easier for us as we came from out of state

4.8
Verified Homeowner
Monument , CO , on Apr 03, 2023

Aspen Home kept their schedule and worked with me when needed.

4.9
Verified Homeowner
Monument, CO, on Jan 30, 2023

[name removed] and [name removed] were amazing!!!!

4.9
Verified Homeowner
Monument, CO, on Jan 05, 2023

[name removed] whole process was great. From sales to construction, everyone worked hard to make the process smooth!

4.9
Verified Homeowner
Colorado Springs, CO, on Dec 24, 2022

Purchase experience went well. Had a few home issues that was resolved relatively quickly However, we have the upgraded master shower but no towel bar in the bathroom.

4.8
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Monument, on Sep 28, 2023

Repairs are not done. Difficulty with reps. I am still waiting on numerous repairs since April move in, including thermostat control, foundation and plumbing issues, internet unavailability, etc.

1.7
Verified Homeowner
Monument , on Sep 27, 2023

[name removed] warranty and customer care has been outstanding. [name removed] is professional and on top of any issues that we have had.

4.5
Verified Homeowner
Colorado Springs , on Sep 27, 2023

[name removed] is very helpful

5.0
Verified Homeowner
Monument , on Sep 26, 2023

Inability to just call someone and discuss. Filling out the form every time for each item that needs to be taken care of.

3.9
Verified Homeowner
Monument , on Aug 31, 2023

[name removed] and team have addressed any issues that we have reported.

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Monument , on Mar 06, 2024

[name removed] has been amazing throughout the warranty period and helping us answer our questions or correcting things for us. I don't like the small issues we have had to fix throughout the first year. We have had toilet paper and towel holders getting loose from the wall. We have had several door handled fall off and. Little items like that that were nit covered in a warranty ticket but we shouldn't had to deal with fixing

3.9
Verified Homeowner
Colorado Springs , on Mar 05, 2024

No cabinet handles, no towel rack in master shower, poor back door steps, smart home is terrible we turned most off. It cost in excess of $1,000 to correct these items.

4.9
Verified Homeowner
Monument , on Mar 04, 2024

We love the layout of the house and [name removed] has been great in dealing any problems that we have had!

4.5
Verified Homeowner
Monument, on Feb 29, 2024

Warranty items never fixed. Audio recorded the truth view home lies. Hired contractors and never did work correctly. Having to go through builders 10. Accusing other peoples children of stealing things from the builder when that’s not even the case, and my cameras caught them making a false claim using their own employees to do this. Unacceptable still no apology. Shameful.

0.6
Verified Homeowner
Monument , on Feb 18, 2024

I wish I had more education with the smart home aspect and literature to trouble shoot the system.

3.3
Verified Homeowner