Top Homebuilder Ratings & Reviews

Aspen View Homes

The Glen

27 Homeowner Reviews Completed Mar 2020 - Sep 2020

Overall Satisfaction

3.8
Customers' overall satisfaction
5.0
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Purchase Experience

5.0

Home Personalization Experience

5.0

Lender Experience

4.9

Construction Experience

5.0

Customer Care Experience

5.0

Home Readiness

5.0

Installation & Workmanship

4.8

Community Profile

Founded in 1990 by Randy O’Leary, Desert View Homes (named one of the most affordable new home builders in the United States) specializes in affordable new homes in El Paso, Las Cruces, Colorado Springs, Northern Colorado, and San Antonio.

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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

Co. Springs, on Jul 31, 2020

My sales rep was great she did her best to try and keep things going in a good direction. My first problem is Aspen View did not meet their dead line for delivery. They actually missed it by 2 months I was told June but the home was not ready until the end of September. Second is I had to get a full Roof replacement soon as I move in. If I would not have gotten my own inspector I would have never known. Third we had a leak in the piping for the laundry which caused water to come out through the kitchen lights. These are all pretty major incidents in my opinion.

4.0
Verified Homeowner
Co. Springs, on Jun 30, 2020

Customer service was awesome. However I am dissatisfied with some of the finishing work on the inside of our home.

4.3
Verified Homeowner
Co. Springs, on Jun 22, 2020

My neighbors...and the fact that when I put in a work request they come or at least contact me the very next dey.

3.5
Verified Homeowner
Co. Springs, on Jun 15, 2020

Timely response on certain things

3.7
Verified Homeowner
Co. Springs, on May 29, 2020

[name removed] time we put a request in, the gentleman showed up promptly.

5.0
Verified Homeowner
Co. Springs, on May 23, 2020

Great customer service

3.8
Verified Homeowner
Co. Springs, on May 16, 2020

[name removed] customer service is amazing

5.0
Verified Homeowner
Co. Springs, on May 15, 2020

Fast service

4.0
Verified Homeowner
Co. Springs, on May 01, 2020

[name removed] our sale person was as helpful as could be Andover purchase/planning/building the home was great.

2.8
Verified Homeowner
Colorado Springs, CO, on Apr 30, 2020

[name removed] persistence and kindness in making sure everything went through smoothly!!!

4.9
Verified Homeowner
Co. Spirngs, on Apr 29, 2020

Just the building process and [name removed] helping throughout.

3.6
Verified Homeowner
Co. Springs, on Mar 24, 2020

Emergency call got resolved quickly.

4.0
Verified Homeowner
Co. Springs, on Mar 23, 2020

Warranty needs better follow up. Last time painters came, they knocked and didn't allow enough time for us to reach the door. They left and we never received follow up or a reschedule request. No follow up on any other items on the list.

2.7
Verified Homeowner
Co. Springs, on Mar 11, 2020

That they return my calls with in 24 hour of getting my email...other than that not really anything they dont cover much of what really counts......

2.7
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

Colorado Springs, CO, on Apr 30, 2020

[name removed] persistence and kindness in making sure everything went through smoothly!!!

4.9
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Co. Springs, on Jun 15, 2020

Timely response on certain things

3.7
Verified Homeowner
Co. Springs, on May 29, 2020

[name removed] time we put a request in, the gentleman showed up promptly.

5.0
Verified Homeowner
Co. Springs, on May 15, 2020

Fast service

4.0
Verified Homeowner
Co. Springs, on Mar 24, 2020

Emergency call got resolved quickly.

4.0
Verified Homeowner
Co. Springs, on Mar 23, 2020

Warranty needs better follow up. Last time painters came, they knocked and didn't allow enough time for us to reach the door. They left and we never received follow up or a reschedule request. No follow up on any other items on the list.

2.7
Verified Homeowner
Co. Springs, on Mar 11, 2020

That they return my calls with in 24 hour of getting my email...other than that not really anything they dont cover much of what really counts......

2.7
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Co. Springs, on Jul 31, 2020

My sales rep was great she did her best to try and keep things going in a good direction. My first problem is Aspen View did not meet their dead line for delivery. They actually missed it by 2 months I was told June but the home was not ready until the end of September. Second is I had to get a full Roof replacement soon as I move in. If I would not have gotten my own inspector I would have never known. Third we had a leak in the piping for the laundry which caused water to come out through the kitchen lights. These are all pretty major incidents in my opinion.

4.0
Verified Homeowner
Co. Springs, on Jun 30, 2020

Customer service was awesome. However I am dissatisfied with some of the finishing work on the inside of our home.

4.3
Verified Homeowner
Co. Springs, on Jun 22, 2020

My neighbors...and the fact that when I put in a work request they come or at least contact me the very next dey.

3.5
Verified Homeowner
Co. Springs, on May 23, 2020

Great customer service

3.8
Verified Homeowner
Co. Springs, on May 16, 2020

[name removed] customer service is amazing

5.0
Verified Homeowner
Co. Springs, on May 01, 2020

[name removed] our sale person was as helpful as could be Andover purchase/planning/building the home was great.

2.8
Verified Homeowner
Co. Spirngs, on Apr 29, 2020

Just the building process and [name removed] helping throughout.

3.6
Verified Homeowner