Top Homebuilder Ratings & Reviews

Aspen View Homes

The Glen

44 Homeowner Reviews Completed Mar 2020 - Jul 2021

Overall Satisfaction

4.1
Customers' overall satisfaction
4.6
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Purchase Experience

4.7

Home Personalization Experience

4.7

Lender Experience

5.0

Construction Experience

4.4

Customer Care Experience

4.7

Home Readiness

4.3

Installation & Workmanship

4.6

Community Profile

For Over 25 Years, View Homes has been crafting quality homes in Texas, New Mexico and Colorado.

We have been recognized by many organizations for our quality homes, customer experience and dedication to our community. While we are pleased with recognition, we are most proud of the solid foundation and values our company is based on. Our goals go beyond numbers and metrics. We are dedicated to providing the best customer journey and home building experience through compassion, commitment to excellence, honesty and collaboration.

We are committed to building you a place to call home, a place to create memories with family and friends, which will forever be the best view.

View Homes – Building Life’s Greatest View

Driving Directions
Request More Info

MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

Colorado Springs, on Jul 16, 2021

Punctuality has been great.

4.6
Verified Homeowner
Colorado Springs, on Jul 22, 2021

I love everything about my house

4.4
Verified Homeowner
Colorado Springs, CO, on Jul 27, 2021

[name removed] process was very simple and easy to follow. Communication was great through our the entire process. We love the weekly picture and progress updates

4.9
Verified Homeowner
Colorado Springs, on Jan 06, 2021

[name removed] Covenant people are horrible and there has been some warranty issues that have not been addressed in going on over 6 months.

2.5
Verified Homeowner
Colorado Springs, CO, on Jun 27, 2021

Everything was a positive experience except there were a few things not fixed or not corrected a month later. As far as the homes and contract process, this was great.

4.4
Verified Homeowner
Colorado Springs, on Jul 08, 2021

[name removed] customer care respond within timely manner. It is just the waiting time for the problems fixed have been too long

3.5
Verified Homeowner
Co. Springs, on Oct 20, 2020

Overall, it was a great experience. [name removed] main issue I had was the heat and air temps in the upper level. It stays really hot in the summer and really cold in the winter. [name removed] amount of money spent, one would think that the home would be comfortable always, that is not the case.

4.3
Verified Homeowner
Colorado Springs, on Jan 31, 2021

I love how easy the process was of buying.

5.0
Verified Homeowner
Colorado Springs, CO, on May 31, 2021

Minimal communication from salesperson, not offered all options, had to fight to purchase options we have, projects completed weeks after move in, without any heads up on dates, treatment was poor overall. Have to constantly pester salesperson to get work completed. Warranty claims (emergency) were put off until the next week, and still not resolved. Had to keep pestering to get standard items installed/completed. Contractors left large stones/boulders/rocks outside of window well, instead of removing them at end of job. Contractors planted tree that was almost dead, when the neighbors have full, vibrant trees. Sprinkler system leaks both above ground and below. Promises were made about lot/adjoining lots at time of purchase, only to find out otherwise.

3.2
Verified Homeowner
Co. Springs, on Jun 15, 2020

Timely response on certain things

3.7
Verified Homeowner
Co. Springs, on Jul 31, 2020

My sales rep was great she did her best to try and keep things going in a good direction. My first problem is Aspen View did not meet their dead line for delivery. They actually missed it by 2 months I was told June but the home was not ready until the end of September. Second is I had to get a full Roof replacement soon as I move in. If I would not have gotten my own inspector I would have never known. Third we had a leak in the piping for the laundry which caused water to come out through the kitchen lights. These are all pretty major incidents in my opinion.

4.0
Verified Homeowner
Colorado Springs, CO, on Apr 21, 2021

I was kept in the loop about everything. One exception was the radon mitigation.

4.8
Verified Homeowner
Co. Springs, on May 29, 2020

[name removed] time we put a request in, the gentleman showed up promptly.

5.0
Verified Homeowner
Co. Springs, on Jun 30, 2020

Customer service was awesome. However I am dissatisfied with some of the finishing work on the inside of our home.

4.3
Verified Homeowner
Colorado Springs, CO, on Apr 12, 2021

[name removed] was and is phenomenal. She is always friendly, helpful and timely. She was never a typical sales person. She us genuine and considerate, where people matter.

5.0
Verified Homeowner
Co. Springs, on May 15, 2020

Fast service

4.0
Verified Homeowner
Co. Springs, on Jun 22, 2020

My neighbors...and the fact that when I put in a work request they come or at least contact me the very next dey.

3.5
Verified Homeowner
Colorado Springs, CO, on Mar 06, 2021

[name removed] whole buying process was stress-free.

4.9
Verified Homeowner
Co. Springs, on Mar 24, 2020

Emergency call got resolved quickly.

4.0
Verified Homeowner
Co. Springs, on May 23, 2020

Great customer service

3.8
Verified Homeowner
Colorado Springs, CO, on Mar 01, 2021

[name removed] orientation of the house on the move in day was too rush. [name removed], the builder representative, stopped me from double checking everything by saying that he checked everything beforehand and everything was corrected already. That's why I didn't see the things that needed to be corrected during the walk thru orientation.

3.8
Verified Homeowner
Co. Springs, on Mar 23, 2020

Warranty needs better follow up. Last time painters came, they knocked and didn't allow enough time for us to reach the door. They left and we never received follow up or a reschedule request. No follow up on any other items on the list.

2.7
Verified Homeowner
Co. Springs, on May 16, 2020

[name removed] customer service is amazing

5.0
Verified Homeowner
Colorado Springs, CO, on Feb 20, 2021

Service was great. Agent keept us inform through the entire build out step by step.

5.0
Verified Homeowner
Co. Springs, on Mar 11, 2020

That they return my calls with in 24 hour of getting my email...other than that not really anything they dont cover much of what really counts......

2.7
Verified Homeowner
Co. Springs, on May 01, 2020

[name removed] our sale person was as helpful as could be Andover purchase/planning/building the home was great.

2.8
Verified Homeowner
Colorado Springs, CO, on Sep 26, 2020

No issues at all. Everything was great!

5.0
Verified Homeowner
Co. Spirngs, on Apr 29, 2020

Just the building process and [name removed] helping throughout.

3.6
Verified Homeowner
Colorado Springs, CO, on Apr 30, 2020

[name removed] persistence and kindness in making sure everything went through smoothly!!!

4.9
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

Colorado Springs, CO, on Jul 27, 2021

[name removed] process was very simple and easy to follow. Communication was great through our the entire process. We love the weekly picture and progress updates

4.9
Verified Homeowner
Colorado Springs, CO, on Jun 27, 2021

Everything was a positive experience except there were a few things not fixed or not corrected a month later. As far as the homes and contract process, this was great.

4.4
Verified Homeowner
Colorado Springs, CO, on May 31, 2021

Minimal communication from salesperson, not offered all options, had to fight to purchase options we have, projects completed weeks after move in, without any heads up on dates, treatment was poor overall. Have to constantly pester salesperson to get work completed. Warranty claims (emergency) were put off until the next week, and still not resolved. Had to keep pestering to get standard items installed/completed. Contractors left large stones/boulders/rocks outside of window well, instead of removing them at end of job. Contractors planted tree that was almost dead, when the neighbors have full, vibrant trees. Sprinkler system leaks both above ground and below. Promises were made about lot/adjoining lots at time of purchase, only to find out otherwise.

3.2
Verified Homeowner
Colorado Springs, CO, on Apr 21, 2021

I was kept in the loop about everything. One exception was the radon mitigation.

4.8
Verified Homeowner
Colorado Springs, CO, on Apr 12, 2021

[name removed] was and is phenomenal. She is always friendly, helpful and timely. She was never a typical sales person. She us genuine and considerate, where people matter.

5.0
Verified Homeowner
Colorado Springs, CO, on Mar 06, 2021

[name removed] whole buying process was stress-free.

4.9
Verified Homeowner
Colorado Springs, CO, on Mar 01, 2021

[name removed] orientation of the house on the move in day was too rush. [name removed], the builder representative, stopped me from double checking everything by saying that he checked everything beforehand and everything was corrected already. That's why I didn't see the things that needed to be corrected during the walk thru orientation.

3.8
Verified Homeowner
Colorado Springs, CO, on Feb 20, 2021

Service was great. Agent keept us inform through the entire build out step by step.

5.0
Verified Homeowner
Colorado Springs, CO, on Sep 26, 2020

No issues at all. Everything was great!

5.0
Verified Homeowner
Colorado Springs, CO, on Apr 30, 2020

[name removed] persistence and kindness in making sure everything went through smoothly!!!

4.9
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Colorado Springs, on Jul 16, 2021

Punctuality has been great.

4.6
Verified Homeowner
Colorado Springs, on Jul 08, 2021

[name removed] customer care respond within timely manner. It is just the waiting time for the problems fixed have been too long

3.5
Verified Homeowner
Colorado Springs, on Jan 31, 2021

I love how easy the process was of buying.

5.0
Verified Homeowner
Co. Springs, on Jun 15, 2020

Timely response on certain things

3.7
Verified Homeowner
Co. Springs, on May 29, 2020

[name removed] time we put a request in, the gentleman showed up promptly.

5.0
Verified Homeowner
Co. Springs, on May 15, 2020

Fast service

4.0
Verified Homeowner
Co. Springs, on Mar 24, 2020

Emergency call got resolved quickly.

4.0
Verified Homeowner
Co. Springs, on Mar 23, 2020

Warranty needs better follow up. Last time painters came, they knocked and didn't allow enough time for us to reach the door. They left and we never received follow up or a reschedule request. No follow up on any other items on the list.

2.7
Verified Homeowner
Co. Springs, on Mar 11, 2020

That they return my calls with in 24 hour of getting my email...other than that not really anything they dont cover much of what really counts......

2.7
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Colorado Springs, on Jul 22, 2021

I love everything about my house

4.4
Verified Homeowner
Colorado Springs, on Jan 06, 2021

[name removed] Covenant people are horrible and there has been some warranty issues that have not been addressed in going on over 6 months.

2.5
Verified Homeowner
Co. Springs, on Oct 20, 2020

Overall, it was a great experience. [name removed] main issue I had was the heat and air temps in the upper level. It stays really hot in the summer and really cold in the winter. [name removed] amount of money spent, one would think that the home would be comfortable always, that is not the case.

4.3
Verified Homeowner
Co. Springs, on Jul 31, 2020

My sales rep was great she did her best to try and keep things going in a good direction. My first problem is Aspen View did not meet their dead line for delivery. They actually missed it by 2 months I was told June but the home was not ready until the end of September. Second is I had to get a full Roof replacement soon as I move in. If I would not have gotten my own inspector I would have never known. Third we had a leak in the piping for the laundry which caused water to come out through the kitchen lights. These are all pretty major incidents in my opinion.

4.0
Verified Homeowner
Co. Springs, on Jun 30, 2020

Customer service was awesome. However I am dissatisfied with some of the finishing work on the inside of our home.

4.3
Verified Homeowner
Co. Springs, on Jun 22, 2020

My neighbors...and the fact that when I put in a work request they come or at least contact me the very next dey.

3.5
Verified Homeowner
Co. Springs, on May 23, 2020

Great customer service

3.8
Verified Homeowner
Co. Springs, on May 16, 2020

[name removed] customer service is amazing

5.0
Verified Homeowner
Co. Springs, on May 01, 2020

[name removed] our sale person was as helpful as could be Andover purchase/planning/building the home was great.

2.8
Verified Homeowner
Co. Spirngs, on Apr 29, 2020

Just the building process and [name removed] helping throughout.

3.6
Verified Homeowner