Community Satisfaction Ratings
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Because we believe it’s important to honor our commitments, we do what we say we are going to do when we say we are going to do it – this is our philosophy. Throughout the years, our home designs have evolved to meet the changing needs of the Texas family. Our homes ‘live well’ – offering open family living spaces as well as private get-away areas. Buffington Homes are also ‘well dressed’ – boasting professionally designed exterior color schemes. We recognize that purchasing your new home is one of life’s most important decisions. Our goal is to make that decision easier by providing excellent customer care.
HOMEBUILDER CUSTOMER REVIEWS
No one knows more about a homebuilder’s quality and service than the builder’s customers.
Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:
- We ask recent homebuyers to evaluate their builder’s purchase process.
- Then, we ask homeowners to evaluate their builder’s quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.
In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time. About 50% of homeowners complete their evaluations, while 70% of recent homebuyers choose to participate.
Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations – whether collected by the builder or those appearing on other public sites – are included here. All customer comments are included verbatim, no editing is permitted.