Top Homebuilder Ratings & Reviews

Buffington Homes

Rutherford West

12 Homeowner Reviews Completed Apr 2020 - Jul 2021

Buffington Homes

Overall Satisfaction

3.5
Customers' overall satisfaction
2.8
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Purchase Experience

2.3

Home Personalization Experience

3.7

Lender Experience

3.5

Construction Experience

3.3

Customer Care Experience

3.0

Home Readiness

2.5

Installation & Workmanship

3.7

Community Profile

Buffington Homes logo

Rutherford West is a master planned community offering spacious homes in Driftwood TX! Rutherford West offers acreage lots in the Central Texas Hill Country, minutes from Austin that are surrounded by a beautiful greenbelt. Located in Driftwood, Texas, Buffington Homes is building some of their most popular floorplans that feature covered patios, media rooms, gourmet kitchens and 3 car garages.

Built on acreage lots these homes in Driftwood TX are outside the busy city but still close enough for dining, shopping and entertainment. Rutherford West is close to shopping and restaurants in Buda. The original world famous Salt Lick Barbecue location is just down the road in Driftwood. Head minutes North to Austin and you have shopping, dining and entertainment only minutes away.

Build your dream home in Rutherford West; where the stars at night are big and bright.



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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

Driftwood, on Oct 03, 2020

Some items have been dealt with efficiently and others have been mismanaged!

3.7
Verified Homeowner
Driftwood, on Nov 03, 2020

The build process took quite longer than expected along with many issues along the way. The warranty period has come and gone and there are still outstanding warranty items we are waiting to be resolved.

3.0
Verified Homeowner
Driftwood, TX, on May 16, 2021

The many issues related to walk thru, buyer orientation, issues of items that were not fixed until 2 1/2 weeks after closing, [name removed] being an advocate for me regarding draining issues from the neighbor and street,changes made without any communication or consideration,

2.3
Verified Homeowner
Driftwood, on May 27, 2020

[name removed] has been very much on top of the warranty service items, just actually called me moments ago to check on items. This is extremely important and encouraging, it shows me Buffington has a guy in there that really cares about the after-sale commitment Buffington made on these homes, to take care of any issues we have. There are still outstanding warranty items, but we expect those will be dealt with efficiently. Just a note on first question, as far as quality of home. I would have put a 10, but there are just a few quality issues that are on minor side. One issue that I would highlight is doors, there are many doors in this home, and all hinges were attached with very short screws so most/if not all doors have one if not more wood screws pulling out of wall. I have so far replaced about 200 longer screws on the doors myself. Also the cuts on some hinges were just not well done, sloppy. Honestly that would be the top issue that has been noticeable about the home, door hinges pulling off doorways due to screws, and thus noisy doors as well. Other issues we have warranty submittals in on and expect to be fixed.

4.8
Verified Homeowner
Driftwood, TX, on Aug 05, 2020

Contract diagrams were poor quality and in contradiction to written documentation. Items were still being finished after final walk-through and after closing some of which are still incomplete! Attention to detail is severely lacking. Photo's from the sales rep were not of significant progress or importance. Many email's/ photo's never came through.

2.9
Verified Homeowner
Driftwood, on Aug 26, 2020

Overall not bad at all. Besides some minor issues, which happen, we’re happy. Only thing I don’t like, walls are too thin.

3.9
Verified Homeowner
Driftwood, on Dec 02, 2019

[name removed] has been awesome to work with but we are still waiting for work to be completed from before closing. There are many items that we are still waiting for some type of resolution to.

2.2
Verified Homeowner
Driftwood, on Dec 24, 2019

very responsive and open to discuss any issue, great customer service and very nice experience with sales person in model home.

3.7
Verified Homeowner
Driftwood, TX, on Apr 30, 2020

Watching the progress come together to completion.

3.4
Verified Homeowner
Driftwood, on May 22, 2019

the response time is very short

4.5
Verified Homeowner
Driftwood, TX, on Aug 16, 2019

Relatively smooth all around.

4.7
Verified Homeowner
Driftwood, on Nov 26, 2019

I was allowed to do stained concrete floors and I was allowed to modify an interior wall

3.0
Verified Homeowner
Driftwood, TX, on Mar 12, 2019

We liked working with [removed]. He was very attentive to our questions and needs.

4.3
Verified Homeowner
Driftwood, on Apr 18, 2019

I haven't used it yet

2.8
Verified Homeowner
Driftwood, on Jul 07, 2019

Features for the price

3.9
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

Driftwood, TX, on May 16, 2021

The many issues related to walk thru, buyer orientation, issues of items that were not fixed until 2 1/2 weeks after closing, [name removed] being an advocate for me regarding draining issues from the neighbor and street,changes made without any communication or consideration,

2.3
Verified Homeowner
Driftwood, TX, on Aug 05, 2020

Contract diagrams were poor quality and in contradiction to written documentation. Items were still being finished after final walk-through and after closing some of which are still incomplete! Attention to detail is severely lacking. Photo's from the sales rep were not of significant progress or importance. Many email's/ photo's never came through.

2.9
Verified Homeowner
Driftwood, TX, on Apr 30, 2020

Watching the progress come together to completion.

3.4
Verified Homeowner
Driftwood, TX, on Aug 16, 2019

Relatively smooth all around.

4.7
Verified Homeowner
Driftwood, TX, on Mar 12, 2019

We liked working with [removed]. He was very attentive to our questions and needs.

4.3
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Driftwood, on Oct 03, 2020

Some items have been dealt with efficiently and others have been mismanaged!

3.7
Verified Homeowner
Driftwood, on May 27, 2020

[name removed] has been very much on top of the warranty service items, just actually called me moments ago to check on items. This is extremely important and encouraging, it shows me Buffington has a guy in there that really cares about the after-sale commitment Buffington made on these homes, to take care of any issues we have. There are still outstanding warranty items, but we expect those will be dealt with efficiently. Just a note on first question, as far as quality of home. I would have put a 10, but there are just a few quality issues that are on minor side. One issue that I would highlight is doors, there are many doors in this home, and all hinges were attached with very short screws so most/if not all doors have one if not more wood screws pulling out of wall. I have so far replaced about 200 longer screws on the doors myself. Also the cuts on some hinges were just not well done, sloppy. Honestly that would be the top issue that has been noticeable about the home, door hinges pulling off doorways due to screws, and thus noisy doors as well. Other issues we have warranty submittals in on and expect to be fixed.

4.8
Verified Homeowner
Driftwood, on Dec 02, 2019

[name removed] has been awesome to work with but we are still waiting for work to be completed from before closing. There are many items that we are still waiting for some type of resolution to.

2.2
Verified Homeowner
Driftwood, on May 22, 2019

the response time is very short

4.5
Verified Homeowner
Driftwood, on Apr 18, 2019

I haven't used it yet

2.8
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Driftwood, on Nov 03, 2020

The build process took quite longer than expected along with many issues along the way. The warranty period has come and gone and there are still outstanding warranty items we are waiting to be resolved.

3.0
Verified Homeowner
Driftwood, on Aug 26, 2020

Overall not bad at all. Besides some minor issues, which happen, we’re happy. Only thing I don’t like, walls are too thin.

3.9
Verified Homeowner
Driftwood, on Dec 24, 2019

very responsive and open to discuss any issue, great customer service and very nice experience with sales person in model home.

3.7
Verified Homeowner
Driftwood, on Nov 26, 2019

I was allowed to do stained concrete floors and I was allowed to modify an interior wall

3.0
Verified Homeowner
Driftwood, on Jul 07, 2019

Features for the price

3.9
Verified Homeowner