Overall Satisfaction
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Community featuring 2-story townhomes.
Community Profile
Cadence Homes in Texas offers one, two and three story townhomes throughout the Dallas-Fort Worth metroplex. Our thoughtfully appointed townhomes deliver timeless architecture, elevated design, exceptional comfort and enduring value. Founded by Bruno Pasquinelli, a builder with more than three decades of experience and expertise, Cadence Homes brings a fresh approach to townhome communities.
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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers
North Richland Hills, TX, on Aug 11, 2023
I liked how communicative everyone was through the entire process
North Richland Hills, on Mar 08, 2024
Great home. Build quality on some of the ancillary stuff (windows, shower head, etc) had to be fixed
North Richland Hills, TX, on May 27, 2023
Issues and delays from Metro mortgage Group which was a partnered group with Cadence
North Richland Hills, on Jul 30, 2023
Due to construction delays, the original closing day for the house had to be rescheduled multiple times. Originally planned for June 2022, the closing date was postponed twice and eventually took place in September 2022.
North Richland Hills, TX, on Feb 18, 2023
Still waiting on contractors to complete repairs that were noted/requested before moving in. Contractors had to come to fix a major repair noticed after move in. It seems that some contractors used for different aspects of the home are much more responsive and better at follow through than others. I do like that the contractor manager and community manager have been very responsive to my needs and have checked in with my settling in on multiple occassions.
North Richland Hills, on May 08, 2023
When the home was ready to move in. Most of the things that were said were going to be tweaked or fixed were not. Finishes in the home looked rushed.
North Richland Hills, on Sep 28, 2023
Wished the warranty was a little bit longer than 2 months. [name removed] was amazing.
North Richland Hills, TX, on Feb 08, 2023
I disliked the delays on the home completion.
North Richland Hills, TX, on Nov 30, 2022
We were very impressed with Cadence Homes since the first day we walked in to their model home at [name removed] [name removed], North Richland Hills, TX. Their build quality was far more superior than any of their competitors were checked out. They kept on updating us about the progress of the construction since the day we signed up and handed the keys over to us just on time. We are so thankful to [name removed], [name removed], [name removed], [name removed] and the rest of the Cadence team for making our dream come true.
North Richland Hills, on Jan 23, 2023
Cabinets could have been better. Lower quality than we expected. Landscaping could be better. Getting a dead tree along side of townhouse has been a challenge even though it was dead before we started our build.
North Richland Hills, on Mar 06, 2023
I am delighted with the overall quality of customer service and attention.
North Richland Hills, TX, on Nov 28, 2022
The home appeared to be rushed with quite a few imperfections. The cabinets have yet to be fixed which is not fair to homeowner especially when paid for an upgrade to have cabinets to liking. For the price of the home, it appears to be very low grade finishes in the home. The salesperson [name removed] and [name removed] are the best part of Cadence homes. They really work hard to make sure to make buyers happy. The construction manager is also one of the best parts as he get on top of whatever issues as soon as possible.
North Richland Hills, on Dec 12, 2022
Lack of communication, takes FOREVER to get work done, cosmetic issues with our home before we moved in, contract workers are rude and unprofessional
North Richland Hills, TX, on Nov 16, 2022
The products that replaced the original requirements are very poor in quality and not installed properly
North Richland Hills, on Dec 29, 2022
House has multiple problems due to cheap resource's used to complete the home. Had to change multiple things ranging from bathroom pumps to garage door motor
North Richland Hills, TX, on Nov 07, 2022
I loved the weekly updates about the house's progress. Unfortunately, the project got delayed, and I had to reorganize my plans.
North Richland Hills, TX, on Aug 16, 2022
Only negative was the move in date kept getting delayed
North Richland Hills, TX, on Aug 02, 2022
The team took care of us the whole way through, and even continues to!!
North Richland Hills, on Nov 24, 2022
There is no sense of urgency and the quality and craftsmanship is not at the standard of the previous new construction properties I have purchased through Lennar, Pulte, or Centex in various different cities. Also, I recently had to replace a tire due to the on-site working crews not properly disposing of nails/screws from the worksites nearby. The home is not well insulated from traffic noise, even though my home does not sit on a main road.
North Richland Hills, TX, on Jul 27, 2022
Floors were installed, but scratched. Cabinets are not flushed in the kitchen. The cabinet doors in the bathrooms are hard to open because there isn’t sufficient spacing in between. The master bathroom drain appears to have wood and other debris and is clogged, as a result with standing water. The AC unit is making a loud noise when the fan is circulating. The master bedroom fan is not quiet when it is on. The toilets have scratches and there is a chip in the guest bedroom tub. Needless to say, of all the homes I’ve purchased and the fact that they’ve all been new construction homes, this whole experience with Cadence has been horrible. In addition to the home issues I’ve experienced, the 5-month completion delays to closing cost me an additional $500.00 in interest. I’ve submitted multiple warranty claims and have not been able to get much traction on the claims.
North Richland Hills, on Sep 08, 2022
I have liked the response time - I've had issues regarding my front door and anytime I emailed the construction manager and/or vendor responded promptly
North Richland Hills, TX, on May 17, 2022
The locked purchase price on the contract
North Richland Hills, on Sep 01, 2022
The Cadence team was very straight forward about the homes they were selling. They met their commitments and made sure that we were taken care of. Cadence is a name you can trust.
North Richland Hills, TX, on May 16, 2022
The experience was great! They communicated with us the entire way through the process and delivered a quality product.
North Richland Hills, on Aug 24, 2022
Landscape and lawncare are weak. Had the cabinet company in to adjust and repair a few and the techs remark when I asked about an issue was " they are cheap cabinets and the magnets are not strong enough for the drawers". [name removed] really what I wanted to hear.
North Richland Hills, on Apr 06, 2022
For the most part, very responsive and quick to direct to the right place!
North Richland Hills, on Mar 30, 2022
House was sold incomplete due to some items being on back order which is understandable. The ECDs we were given came and went without any updates. Often times have to email multiple times before response is given
North Richland Hills, TX, on May 07, 2022
Great price, great product - thank you so much!
North Richland Hills, on Mar 15, 2022
A little slow and confusing with warranty company.
North Richland Hills, TX, on Apr 29, 2022
Going under contract was relatively straightforward, as was the design selection process. I received fairly regular communication throughout construction, although there were occasionally weeks that would go by without any updates. Similarly, some updates felt incomplete, not specific to my unit, or were not accompanied by photos/videos as evidence. There were also several instances of me identifying problems during construction and having to ask questions to receive an update on that problem (instead of the builder proactively telling me about that issue before I could find it). I'm glad I hired an external inspector to view the property at pre-drywall and pre-closing to help catch faulty & incomplete tasks. I wish there would have been more frequent updates on the closing timeline though - at some point they have to know what is no longer realistic for closing and tell you that it'll be AFTER a certain date for sure. Throughout my experience with Cadence though, [name removed] has been a clear bright spot and I continue to be thankful for her efforts and prompt responses.
North Richland Hills, on Mar 05, 2022
I liked how quick they resolved any problems.
North Richland Hills, TX, on Apr 29, 2022
I loved the weekly updates from the sales team - very transparent. Also, anytime I had questions the responses were timely. Awesome service!
North Richland Hills, on Jan 09, 2022
I am not happy with warranty work not getting done
North Richland Hills, TX, on Apr 21, 2022
Cabinet drawers do not close and seems not to be a priority to that company. Tile grout in master bathroom shower seems a bit messy.
North Richland Hills, on Sep 01, 2021
Going onto the Cadence website is easy and user friendly. I do wish there was like an email or something telling you the status of your warranty ticket/repair.
North Richland Hills, TX, on Dec 14, 2021
Contact with [name removed] was great, she was straight forward and kept me updated on what was going on. The build process itself on the other hand, was less than desired. a lot of delays, which could be understandable due to covid and weather but the design center not ordering my original flooring and letting me know 5 months later was frustrating. On top of that, carpet was installed wrong which led to another delay, forcing me to find temporary housing and it's just felt like the builders were doing rush jobs and not focused on ensuring a 100% quality home.
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers
North Richland Hills, TX, on Aug 11, 2023
I liked how communicative everyone was through the entire process
North Richland Hills, TX, on May 27, 2023
Issues and delays from Metro mortgage Group which was a partnered group with Cadence
North Richland Hills, TX, on Feb 18, 2023
Still waiting on contractors to complete repairs that were noted/requested before moving in. Contractors had to come to fix a major repair noticed after move in. It seems that some contractors used for different aspects of the home are much more responsive and better at follow through than others. I do like that the contractor manager and community manager have been very responsive to my needs and have checked in with my settling in on multiple occassions.
North Richland Hills, TX, on Feb 08, 2023
I disliked the delays on the home completion.
North Richland Hills, TX, on Nov 30, 2022
We were very impressed with Cadence Homes since the first day we walked in to their model home at [name removed] [name removed], North Richland Hills, TX. Their build quality was far more superior than any of their competitors were checked out. They kept on updating us about the progress of the construction since the day we signed up and handed the keys over to us just on time. We are so thankful to [name removed], [name removed], [name removed], [name removed] and the rest of the Cadence team for making our dream come true.
North Richland Hills, TX, on Nov 28, 2022
The home appeared to be rushed with quite a few imperfections. The cabinets have yet to be fixed which is not fair to homeowner especially when paid for an upgrade to have cabinets to liking. For the price of the home, it appears to be very low grade finishes in the home. The salesperson [name removed] and [name removed] are the best part of Cadence homes. They really work hard to make sure to make buyers happy. The construction manager is also one of the best parts as he get on top of whatever issues as soon as possible.
North Richland Hills, TX, on Nov 16, 2022
The products that replaced the original requirements are very poor in quality and not installed properly
North Richland Hills, TX, on Nov 07, 2022
I loved the weekly updates about the house's progress. Unfortunately, the project got delayed, and I had to reorganize my plans.
North Richland Hills, TX, on Aug 16, 2022
Only negative was the move in date kept getting delayed
North Richland Hills, TX, on Aug 02, 2022
The team took care of us the whole way through, and even continues to!!
North Richland Hills, TX, on Jul 27, 2022
Floors were installed, but scratched. Cabinets are not flushed in the kitchen. The cabinet doors in the bathrooms are hard to open because there isn’t sufficient spacing in between. The master bathroom drain appears to have wood and other debris and is clogged, as a result with standing water. The AC unit is making a loud noise when the fan is circulating. The master bedroom fan is not quiet when it is on. The toilets have scratches and there is a chip in the guest bedroom tub. Needless to say, of all the homes I’ve purchased and the fact that they’ve all been new construction homes, this whole experience with Cadence has been horrible. In addition to the home issues I’ve experienced, the 5-month completion delays to closing cost me an additional $500.00 in interest. I’ve submitted multiple warranty claims and have not been able to get much traction on the claims.
North Richland Hills, TX, on May 17, 2022
The locked purchase price on the contract
North Richland Hills, TX, on May 16, 2022
The experience was great! They communicated with us the entire way through the process and delivered a quality product.
North Richland Hills, TX, on May 07, 2022
Great price, great product - thank you so much!
North Richland Hills, TX, on Apr 29, 2022
Going under contract was relatively straightforward, as was the design selection process. I received fairly regular communication throughout construction, although there were occasionally weeks that would go by without any updates. Similarly, some updates felt incomplete, not specific to my unit, or were not accompanied by photos/videos as evidence. There were also several instances of me identifying problems during construction and having to ask questions to receive an update on that problem (instead of the builder proactively telling me about that issue before I could find it). I'm glad I hired an external inspector to view the property at pre-drywall and pre-closing to help catch faulty & incomplete tasks. I wish there would have been more frequent updates on the closing timeline though - at some point they have to know what is no longer realistic for closing and tell you that it'll be AFTER a certain date for sure. Throughout my experience with Cadence though, [name removed] has been a clear bright spot and I continue to be thankful for her efforts and prompt responses.
North Richland Hills, TX, on Apr 29, 2022
I loved the weekly updates from the sales team - very transparent. Also, anytime I had questions the responses were timely. Awesome service!
North Richland Hills, TX, on Apr 21, 2022
Cabinet drawers do not close and seems not to be a priority to that company. Tile grout in master bathroom shower seems a bit messy.
North Richland Hills, TX, on Dec 14, 2021
Contact with [name removed] was great, she was straight forward and kept me updated on what was going on. The build process itself on the other hand, was less than desired. a lot of delays, which could be understandable due to covid and weather but the design center not ordering my original flooring and letting me know 5 months later was frustrating. On top of that, carpet was installed wrong which led to another delay, forcing me to find temporary housing and it's just felt like the builders were doing rush jobs and not focused on ensuring a 100% quality home.
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers
North Richland Hills, on Sep 28, 2023
Wished the warranty was a little bit longer than 2 months. [name removed] was amazing.
North Richland Hills, on Mar 06, 2023
I am delighted with the overall quality of customer service and attention.
North Richland Hills, on Dec 29, 2022
House has multiple problems due to cheap resource's used to complete the home. Had to change multiple things ranging from bathroom pumps to garage door motor
North Richland Hills, on Nov 24, 2022
There is no sense of urgency and the quality and craftsmanship is not at the standard of the previous new construction properties I have purchased through Lennar, Pulte, or Centex in various different cities. Also, I recently had to replace a tire due to the on-site working crews not properly disposing of nails/screws from the worksites nearby. The home is not well insulated from traffic noise, even though my home does not sit on a main road.
North Richland Hills, on Sep 08, 2022
I have liked the response time - I've had issues regarding my front door and anytime I emailed the construction manager and/or vendor responded promptly
North Richland Hills, on Sep 01, 2022
The Cadence team was very straight forward about the homes they were selling. They met their commitments and made sure that we were taken care of. Cadence is a name you can trust.
North Richland Hills, on Aug 24, 2022
Landscape and lawncare are weak. Had the cabinet company in to adjust and repair a few and the techs remark when I asked about an issue was " they are cheap cabinets and the magnets are not strong enough for the drawers". [name removed] really what I wanted to hear.
North Richland Hills, on Apr 06, 2022
For the most part, very responsive and quick to direct to the right place!
North Richland Hills, on Mar 30, 2022
House was sold incomplete due to some items being on back order which is understandable. The ECDs we were given came and went without any updates. Often times have to email multiple times before response is given
North Richland Hills, on Mar 15, 2022
A little slow and confusing with warranty company.
North Richland Hills, on Mar 05, 2022
I liked how quick they resolved any problems.
North Richland Hills, on Jan 09, 2022
I am not happy with warranty work not getting done
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers
North Richland Hills, on Mar 08, 2024
Great home. Build quality on some of the ancillary stuff (windows, shower head, etc) had to be fixed
North Richland Hills, on Jul 30, 2023
Due to construction delays, the original closing day for the house had to be rescheduled multiple times. Originally planned for June 2022, the closing date was postponed twice and eventually took place in September 2022.
North Richland Hills, on May 08, 2023
When the home was ready to move in. Most of the things that were said were going to be tweaked or fixed were not. Finishes in the home looked rushed.
North Richland Hills, on Jan 23, 2023
Cabinets could have been better. Lower quality than we expected. Landscaping could be better. Getting a dead tree along side of townhouse has been a challenge even though it was dead before we started our build.