Homebuilder Ratings & Reviews

Cadence Homes Reviews

161 Homeowner Reviews Completed May 2024 - Nov 2025

Overall Satisfaction

4.6
Customers' overall satisfaction
4.6
Customers' willingness to refer our communities to their friends and family

Communities Map

 

Most Recent 20 Comments
Purchase Experience Testimonials from Real Homebuyers

Prosper, TX, on Oct 30, 2025

[name removed] and [name removed] are great! I felt like they really cared about my home and my experience.

5.0
Verified Homeowner
Irving, TX, on Oct 28, 2025

Exceptional quality

4.9
Verified Homeowner
Mesquite, TX, on Oct 28, 2025

I like the timing and how fast Cadence Homes works to resolve issues and follows up to ensure issues are resolved .

5.0
Verified Homeowner
Irving, TX, on Oct 27, 2025

[name removed] our sales agent was fantastic from the beginning. With Corporate, we felt a bit rushed through the whole process. It was obvious they wanted to close ASAP. After closing, [name removed] was great in taking care of all the details and touch ups.

4.7
Verified Homeowner
Arlington, TX, on Oct 21, 2025

Quality and readiness

2.8
Verified Homeowner
Celina, TX, on Oct 12, 2025

Liked the quick response. Disliked the multiple issues w plumbing, shower replacement and HVAC failure w brand new home.

4.8
Verified Homeowner
Mesquite, TX, on Oct 09, 2025

We were told by the sales representative that there would be a $18,000 credit from builders for purchasing home and after we applied we were then told it’s only a $10,000 credit

4.7
Verified Homeowner
Northlake, TX, on Oct 08, 2025

Cadence and the whole team has been the best so far, from being so welcoming and making sure we were settled. the sales manager [name removed] is nicest person and made sure we were taken care of and the house was upto the standards of cadence. truly love cadence and how much they care about their customers

5.0
Verified Homeowner
Crowley, TX, on Sep 29, 2025

Everything was great from start to finish.

4.8
Verified Homeowner
McKinney, TX, on Sep 27, 2025

The concrete job in the garage is horrible

4.2
Verified Homeowner
Crowley, TX, on Sep 25, 2025

Confidence you will make it right.

5.0
Verified Homeowner
Mesquite, TX, on Sep 25, 2025

I like the services by [name removed]

5.0
Verified Homeowner
Mesquite, TX, on Sep 22, 2025

The purchasing process was nice and easy; done in a timely manner! Our Sales Manager [name removed]; was always available to assist and answer any questions. When we did the walkthrough process, the house ready to move in, like our Project Manager [name removed] promised.

5.0
Verified Homeowner
Mesquite, TX, on Sep 11, 2025

I loved that I was able to represent myself in my transaction; I’m a real estate agent. [name removed] was also very helpful and made the purchasing experience smooth and easy.

5.0
Verified Homeowner
Allen, TX, on Aug 29, 2025

The overall process was very smooth and everyone along the way was very transparent and communicative

4.7
Verified Homeowner
Arlington, TX, on Aug 28, 2025

working with [name removed] was very good experience

4.5
Verified Homeowner
Irving, TX, on Aug 25, 2025

Great to work with, don't leave you hanging after the purchase is over.

4.4
Verified Homeowner
Crowley, TX, on Aug 13, 2025

We love our new home.. love all the windows and the floor plan is great. The storage space is wonderful. just love our new home. Thank you !

5.0
Verified Homeowner
Irving, TX, on Aug 11, 2025

The tremendous customer service!

4.9
Verified Homeowner
Mesquite, TX, on Aug 10, 2025

Immediate action & attention to repairs were delayed.

3.8
Verified Homeowner

Builder Profile

Cadence Homes in Texas offers one, two and three story townhomes throughout the Dallas-Fort Worth metroplex. Our thoughtfully appointed townhomes deliver timeless architecture, elevated design, exceptional comfort and enduring value. Founded by Bruno Pasquinelli, a builder with more than three decades of experience and expertise, Cadence Homes brings a fresh approach to townhome communities.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.