Homebuilder Ratings & Reviews

Cadence Homes Reviews

209 Homeowner Reviews Completed May 2025 - Nov 2026

Overall Satisfaction

4.6
Customers' overall satisfaction
4.7
Customers' willingness to refer our communities to their friends and family

Communities Map

 

Community Satisfaction Ratings

Most Recent 20 Comments
Purchase Experience Testimonials from Real Homebuyers

Allen, TX, on Nov 01, 2026

Cadence Homes are made with quality, I can see myself living here for long time

5.0
Verified Homeowner
McKinney, TX, on Oct 31, 2026

Sales person never told us it was a spec home and changed could not be made. Now trying to file a warranty claim on a damage floor tile and they are denying it.

2.8
Verified Homeowner
Crowley, TX, on Oct 29, 2026

I've had nothing but excellent service from my salesperson ([name removed]) to the construction manager ([name removed]) to the hoa community director ([name removed]). I'm very happy with my home here at [name removed].

5.0
Verified Homeowner
Irving, TX, on Oct 22, 2026

The customer support From [name removed] on site is awesome and support is rarely needed for the home!!

5.0
Verified Homeowner
Crowley, TX, on Oct 18, 2026

I loved the personal experience. [name removed], [name removed] and [name removed] all treated me like family, and we’re all in trying to make sure my house was complete on time and that I had everything I need. I felt I could truly trust all three of them. So the relationships they built with me and how they took care of me was what I liked the most.

5.0
Verified Homeowner
Crowley, TX, on Oct 04, 2026

Everyone was very kind and resourceful. Anytime I had an issue or question, it was resolved in a timely manner. Everyone was very professional and took pride in the work they do.

5.0
Verified Homeowner
Northlake, TX, on Oct 03, 2026

I don’t like the grass service my grass is dying in my back yard and it’s bcuz it’s getting a lot of shade they need to do something about it

5.0
Verified Homeowner
Irving, TX , on Oct 01, 2026

The quality and the details of the house were not up to expectations. The paint job and sheetrock work was bad, and we still are working on issues from closing in late April that have not been addressed

3.3
Verified Homeowner
Mesquite, TX, on Sep 30, 2026

Working with the sales and management staff was always pleasant. They were accommodating and responsive to most of our requests. If we had questions, they would get the answers quickly. They are a quality-focused team, which is greatly appreciated!

5.0
Verified Homeowner
Irving, TX , on Sep 25, 2026

excellent experience - well done

5.0
Verified Homeowner
Allen, TX, on Sep 20, 2026

Very reliable team, answers very promptly. My concerns are addressed.

5.0
Verified Homeowner
Allen, TX, on Sep 16, 2026

[name removed] and [name removed] are amazing. They are your best assets. We cane to buy one. Ended up buying three properties because of their collaboration.

4.6
Verified Homeowner
Crowley, TX, on Sep 10, 2026

I appreciated the support the most. [name removed] and [name removed] made the entire experience stress-free. They were always there to answer any questions or concerns and did a phenomenal job keeping me informed throughout the home-building process. Their communication, professionalism, and dedication made the experience enjoyable from start to finish.

5.0
Verified Homeowner
Crowley, TX, on Sep 08, 2026

My issue is with the HOA fees. The incentive for new home buyers (2 years without HOA fees). [name removed] HOA fees was the only drawback I had with continuing to apply for my home. Now, seeing 2 years free of fees... I have also learned that I have neighbors that are not paying fees for another year or so. No wonder the fees are so high. I am happy with my home, but this issue is definitely a deciding factor for how long I plan to stay here.

3.8
Verified Homeowner
Allen, TX, on Aug 31, 2026

I liked the updates -- the weekly phone call and the pictures. [name removed] and [name removed] were very nice to work with and followed through on every request and question.

4.6
Verified Homeowner
Irving, TX , on Aug 10, 2026

[name removed] and [name removed] were fantastic!

5.0
Verified Homeowner
Nortlake, TX , on Jul 29, 2026

I liked [name removed] and our builder very much. The overall quality of the home is great but the attention to some of the smaller details was lacking.

5.0
Verified Homeowner
Nortlake, TX , on Jul 27, 2026

The staff was amazing, the homes are built with the cheapest materials, find lots of issues lately which is my fault I should of done a more through investigation builder I forgot his name but he was very helpful as well so thankyou for that

3.4
Verified Homeowner
Crowley, TX, on Jul 07, 2026

I felt like there was full transparency. The staff was exceptionally easy to work with and kept me informed every step of the way.

5.0
Verified Homeowner
Irving, TX , on Jul 04, 2026

[name removed] and [name removed] in particular have been excellent! They are responsive, follow through on requests and even answer on their days off. The process was easy to close and they continue to be super helpful.

5.0
Verified Homeowner

Builder Profile

Cadence Homes logo
info@cadencehomestx.com

Cadence Homes in Texas offers one, two and three story townhomes throughout the Dallas-Fort Worth metroplex. Our thoughtfully appointed townhomes deliver timeless architecture, elevated design, exceptional comfort and enduring value. Founded by Bruno Pasquinelli, a builder with more than three decades of experience and expertise, Cadence Homes brings a fresh approach to townhome communities.

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Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.