Top Homebuilder Ratings & Reviews

CB JENI Homes

Apples Crossing

31 Homeowner Reviews Completed Sep 2019 - Sep 2020

Overall Satisfaction

4.2
Customers' overall satisfaction
4.4
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Purchase Experience

4.5

Home Personalization Experience

4.0

Lender Experience

4.8

Construction Experience

3.8

Customer Care Experience

4.3

Home Readiness

4.0

Installation & Workmanship

4.1

MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

Fairview, on Sep 18, 2020

Was very obvious where the paint was watered down inside, horrible paint job. We already need the inside repainted. Also, the subfloor upstairs, some places the floor pops. Was disappointed that the game inside of garage was not finished. Very cheap, loud dishwasher was installed, we have already replaced it with a new one. We were also told we would not hear our neighbors, wrong. We hear them walking around every night.

4.0
Verified Homeowner
Fairview, TX, on Aug 14, 2020

[Translated from KO] Surrounding environment

3.8
Verified Homeowner
Fairview, TX, on Aug 03, 2020

There were some things that they did not fix such as a paint touch up, the kitchen cabinet was dirty, the front entry door is very hard to close, the garage door, opens up with no one opening them. I was advised that the a/c filter will be changed upon moving in but when i checked, it has not been changed. Kitchen cabinet is so hard to close.

4.1
Verified Homeowner
Fairview, TX, on Jul 21, 2020

Everything ran smoothly and right on time.

4.8
Verified Homeowner
Fairview, on Jul 02, 2020

I like the sturdiness of my home and the care of the outside by the HOA.

4.7
Verified Homeowner
Fairview, TX, on Jun 28, 2020

The whole buying experience was so thought out and buyer friendly. We were most impressed with all players in the game trying to make our buying experience so pleasant.

5.0
Verified Homeowner
Fairview, on Jun 26, 2020

I have not had to use the warranty as of today.

5.0
Verified Homeowner
Fairview, on Jun 21, 2020

I put in a service request for a fan and it was taken care of.

5.0
Verified Homeowner
Fairview, TX, on Jun 15, 2020

The builder was very personable and made the home buying process more relaxing and fun.

4.5
Verified Homeowner
Fairview, on Jun 09, 2020

The follow up and quick response

4.9
Verified Homeowner
Fairview, TX, on Jun 05, 2020

The property manager was very helpful during the process.

4.1
Verified Homeowner
Fairview, on Jun 01, 2020

Most of my requests for things to be fixed were done either on the spot or within a couple of days.

4.6
Verified Homeowner
Fairview, TX, on Jun 01, 2020

The availability of people to answer questions.

4.7
Verified Homeowner
Fairview, TX, on Feb 28, 2020

I liked how [name removed] was very patient with me while looking at various floor plans several times. [name removed] with Highland Mortgage, was very helpful with getting me the right mortgage to fit my needs. Overall, both were very professional, personable, and knowledgeable in all aspects of this home-buying experience.

4.9
Verified Homeowner
Fairview, TX, on Feb 19, 2020

I truly appreciated the weekly update I received every Friday (followed up with an email re-capping) on the progress made to my house since last updated. [name removed] only did our community sales manager, [name removed] call me weekly, but [name removed], our construction manager was on every one of those calls. He gave me his goal date as to when the house would be completed and he hit that mark exactly! Anything that I have asked of him, he has done, over and beyond my expectations. At times, I feel like I might be asking too much, but he is always willing to listen and either fix my issue or advise accordingly.

5.0
Verified Homeowner
Fairview, TX, on Feb 18, 2020

There were no surprises during the process.

5.0
Verified Homeowner
Fairview, TX, on Oct 09, 2019

Excellent communication from sales manager

4.7
Verified Homeowner
Fairview, TX, on Sep 26, 2019

[removed] in the sales office was wonderful, took her time with me and was very understanding of my needs. [removed], the const. Mgr was wonderful as well at answering all my questions and concerns.

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

Fairview, TX, on Aug 14, 2020

[Translated from KO] Surrounding environment

3.8
Verified Homeowner
Fairview, TX, on Aug 03, 2020

There were some things that they did not fix such as a paint touch up, the kitchen cabinet was dirty, the front entry door is very hard to close, the garage door, opens up with no one opening them. I was advised that the a/c filter will be changed upon moving in but when i checked, it has not been changed. Kitchen cabinet is so hard to close.

4.1
Verified Homeowner
Fairview, TX, on Jul 21, 2020

Everything ran smoothly and right on time.

4.8
Verified Homeowner
Fairview, TX, on Jun 28, 2020

The whole buying experience was so thought out and buyer friendly. We were most impressed with all players in the game trying to make our buying experience so pleasant.

5.0
Verified Homeowner
Fairview, TX, on Jun 15, 2020

The builder was very personable and made the home buying process more relaxing and fun.

4.5
Verified Homeowner
Fairview, TX, on Jun 05, 2020

The property manager was very helpful during the process.

4.1
Verified Homeowner
Fairview, TX, on Jun 01, 2020

The availability of people to answer questions.

4.7
Verified Homeowner
Fairview, TX, on Feb 28, 2020

I liked how [name removed] was very patient with me while looking at various floor plans several times. [name removed] with Highland Mortgage, was very helpful with getting me the right mortgage to fit my needs. Overall, both were very professional, personable, and knowledgeable in all aspects of this home-buying experience.

4.9
Verified Homeowner
Fairview, TX, on Feb 19, 2020

I truly appreciated the weekly update I received every Friday (followed up with an email re-capping) on the progress made to my house since last updated. [name removed] only did our community sales manager, [name removed] call me weekly, but [name removed], our construction manager was on every one of those calls. He gave me his goal date as to when the house would be completed and he hit that mark exactly! Anything that I have asked of him, he has done, over and beyond my expectations. At times, I feel like I might be asking too much, but he is always willing to listen and either fix my issue or advise accordingly.

5.0
Verified Homeowner
Fairview, TX, on Feb 18, 2020

There were no surprises during the process.

5.0
Verified Homeowner
Fairview, TX, on Oct 09, 2019

Excellent communication from sales manager

4.7
Verified Homeowner
Fairview, TX, on Sep 26, 2019

[removed] in the sales office was wonderful, took her time with me and was very understanding of my needs. [removed], the const. Mgr was wonderful as well at answering all my questions and concerns.

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Fairview, on Sep 18, 2020

Was very obvious where the paint was watered down inside, horrible paint job. We already need the inside repainted. Also, the subfloor upstairs, some places the floor pops. Was disappointed that the game inside of garage was not finished. Very cheap, loud dishwasher was installed, we have already replaced it with a new one. We were also told we would not hear our neighbors, wrong. We hear them walking around every night.

4.0
Verified Homeowner
Fairview, on Jun 26, 2020

I have not had to use the warranty as of today.

5.0
Verified Homeowner
Fairview, on Jun 21, 2020

I put in a service request for a fan and it was taken care of.

5.0
Verified Homeowner
Fairview, on Jun 09, 2020

The follow up and quick response

4.9
Verified Homeowner
Fairview, on Jun 01, 2020

Most of my requests for things to be fixed were done either on the spot or within a couple of days.

4.6
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Fairview, on Jul 02, 2020

I like the sturdiness of my home and the care of the outside by the HOA.

4.7
Verified Homeowner