Homebuilder Ratings & Reviews

CB JENI Homes Reviews

707 Homeowner Reviews Completed Aug 2023 - Feb 2025

Overall Satisfaction

4.5
Customers' overall satisfaction
4.6
Customers' willingness to refer our communities to their friends and family

Communities Map

 

Most Recent 20 Comments
Purchase Experience Testimonials from Real Homebuyers

North Richland Hills, TX, on Feb 03, 2025

Loved [name removed] and [name removed]'s engagement with me all through

4.7
Verified Homeowner
Grand Prairie, TX, on Jan 30, 2025

So response on repairs the repair people do a sloppy job

4.2
Verified Homeowner
North Richland Hills, TX, on Jan 29, 2025

The sales and construction team were exceptionally easy to work with. [name removed] did a great job and [name removed] has been fantastic and addressing any of our concerns.

4.8
Verified Homeowner
North Richland Hills, TX, on Jan 29, 2025

I really appreciated how friendly and communicative everyone was. They were always available to answer questions and followed through on everything we discussed. Overall, [name removed] and [name removed] made the experience exceptional, and I highly recommend it.

5.0
Verified Homeowner
Frisco, TX, on Jan 25, 2025

1) I have been following up on garage crack floor repairs but yet to get a timeline for repair. 2) Quality of carpet didn’t meet expectations 3) I have also followed up for caulking on 1st floor but have not received a response 4) Quality of diswasher These were discussed (Point 1 and 3) with [name removed] before moved out and he committed to get these addressed

3.9
Verified Homeowner
Frisco, TX, on Jan 22, 2025

it is really great experience.

4.5
Verified Homeowner
Grand Prairie, TX, on Jan 21, 2025

I like that there was weekly communication on construction updates. Dislike the time period between contracting and earnest monies due, felt a bit rushed with 48hours.

4.7
Verified Homeowner
Frisco, TX, on Jan 19, 2025

We appreciated the speed and professionalism.

4.9
Verified Homeowner
Frisco, TX, on Jan 18, 2025

It was all good & very easy to close the deal & Community Manager [name removed] & Construction Manager [name removed] are very cooperative in every angle, so no complain from me so far.

4.6
Verified Homeowner
Grand Prairie, TX, on Jan 17, 2025

It was so easy. It was a crazy time in my life, so I had little time to dedicate to a big purchase, but I also felt like I was never in the dark about anything or unsure. I was kept informed of everything and felt like everyone was so honest and patient.

5.0
Verified Homeowner
Plano, TX, on Jan 16, 2025

Garage flooring cracked and chipped. Will not repair for us but repaired for our next 2 units. Our townhome have the same foundation as them.

2.0
Verified Homeowner
Allen, TX, on Jan 14, 2025

Working with [name removed] was amazing. He was so helpful and attentive since the first time we met him when we were just casually looking. He really helped sell the house to us.

4.7
Verified Homeowner
Grand Prairie, TX, on Jan 14, 2025

What I like most are the finishes in my home. What I disliked the most was communication with the seller's agent when it came to scheduling walk throughs with the builder. When I was looking for appliances I asked her about the dimensions and she sent me links to appliances that she noted as the exact appliances CB [name removed] uses in their homes. One of them was a gas dryer and because of this I purchased a gas dryer only for it to be delivered and thereafter find out I needed electric. When I emailed her about it her response was she only wanted me to refer to the dimensions. She didn't even apologize. That was inconvenient and costly to make right.

4.5
Verified Homeowner
North Richland Hills, TX, on Jan 14, 2025

The peace of mind of knowing we have a beautiful home, and in case of any issues or concerns, they are addressed on time

5.0
Verified Homeowner
Grand Prairie, TX, on Jan 14, 2025

The builders lender- he was not helpful at all.

4.9
Verified Homeowner
Argyle, TX, on Jan 06, 2025

The realtor, [name removed] has been very friendly, efficient and attentive to the process.

4.6
Verified Homeowner
Grand Prairie, TX, on Jan 06, 2025

Everything went very smooth, no complaints. [name removed] and [name removed] were great to work with

5.0
Verified Homeowner
North Richland Hills, TX, on Jan 03, 2025

Every employee I've dealt with since the initial tour to closing to warranty claims post moving has been a delight to work with. Some craftsmanship is lacking the build quality but overall a great experience.

3.6
Verified Homeowner
Haltom City, TX, on Jan 01, 2025

What I've liked about the warranty is the willingness and expediance of service provi

4.0
Verified Homeowner
Grand Prairie, TX, on Dec 30, 2024

Everything went well!

5.0
Verified Homeowner

Builder Profile

When working with CB JENI Lifestyle Homes, Texas’ largest and best townhome builder, you’ll enjoy low-maintenance living in the most desirable locations. Our townhomes are close to employment centers, shopping, entertainment and all the places you need to make your life meaningful. These featured communities will give you a taste of the great floorplans, locations, and prices that come standard with each CB JENI home!

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.