Homebuilder Ratings & Reviews

CB JENI Homes Reviews

720 Homeowner Reviews Completed Jun 2024 - Dec 2025

Overall Satisfaction

4.5
Customers' overall satisfaction
4.7
Customers' willingness to refer our communities to their friends and family

Communities Map

 

Most Recent 20 Comments
Purchase Experience Testimonials from Real Homebuyers

Allen, TX, on Dec 06, 2025

Ease of the home buying process. Honesty and respect with home buyers.

5.0
Verified Homeowner
Haltom City, TX, on Dec 06, 2025

I could say I like it very much because Ms [name removed] is professional, very helpful & easy to work with she explain everything to us from day 1-to move-in. Our move-in was soft & easy [name removed] explained the house building to us professionally. We’re very Thankful & grateful to CEBI Jeni & Staff to make our dream home possible.

5.0
Verified Homeowner
Frisco, TX, on Dec 05, 2025

Home design could have been a little bit better Quality of material, more storage could have been provide, for example lei nene closet, I wish a little bit more craftsmanship is applied while building the home

5.0
Verified Homeowner
Grand Prairie, TX, on Dec 05, 2025

I liked most how easy and comfortable the experience was for a new first time homebuyer. Also liked how responsive and communicative [name removed] and [name removed] were to my emails and questions.

4.8
Verified Homeowner
Argyle, TX, on Dec 05, 2025

Everything is satisfied. Sales manager [name removed] was awesome.

5.0
Verified Homeowner
Celina, TX, on Dec 04, 2025

Excellent customer service by [name removed] the sales manager at [name removed] Hills. [name removed] in financing at green brick did a great job.

5.0
Verified Homeowner
Frisco, TX, on Dec 02, 2025

Working with Warranty Manager [name removed] was a great experience. He was a pleasure to work with and provided strong support in planning all work orders

4.6
Verified Homeowner
Argyle, TX, on Dec 01, 2025

[name removed] was awesome as was [name removed] the builder

5.0
Verified Homeowner
McKinney, TX, on Nov 29, 2025

The quality, floor plan & style of the home, the Maintenance Service when / if needed, the Staff, the Neighborhood, and location. As a Senior (age 85), I feel very safe and comfortable.

5.0
Verified Homeowner
Frisco, TX, on Nov 28, 2025

Though owner of [name removed], I m not presently staying in the house. Therefore, my experience is limited to the initial purchase & sort of those things which I must say we're very good.

4.8
Verified Homeowner
Haltom City, TX, on Nov 27, 2025

Great overall experience ??

5.0
Verified Homeowner
Grand Prairie, TX, on Nov 21, 2025

I love my floor plan. They could have some better with sound proofing the walls. I need to hear my neighbors music

4.5
Verified Homeowner
McKinney, TX, on Nov 20, 2025

What I liked was the transparency throughout the process, everyone was providing all info needed to make we are able to close in. No major dislikes

4.5
Verified Homeowner
Frisco, TX, on Nov 19, 2025

Very easy to communicate and introduction of the house was explained in details. Great experience overall. Love my new house.

5.0
Verified Homeowner
McKinney, TX, on Nov 18, 2025

This has been a very positive experience. All the people I dealt with, especially [name removed], [name removed], [name removed] have more than met my expectations and have been friendly and professional in their roles. Ally and [name removed] with the mortgage dept was extremely through and helpful. The title/closing process was easy and expedient. I appreciate everyone and will definitely recommend CB Jeni to anyone I talk to about buying a home.

5.0
Verified Homeowner
McKinney, TX, on Nov 18, 2025

[name removed] explained everything so well. I’m a first-time homebuyer, She made the entire process easy for me.

5.0
Verified Homeowner
Allen, TX, on Nov 11, 2025

My experience with this lender was extremely disappointing and stressful from start to finish. The mortgage process was chaotic — the lender was switched several times, and no one seemed to have accurate information. I wasn’t given the final amount to wire until one day before closing, which caused a great deal of unnecessary stress. To make things worse, the closing costs were calculated incorrectly, and I was initially overcharged by $18,000. Only after raising my concerns and getting the sales representative from CB [name removed] Homes involved did the numbers finally get corrected. The lender was completely unaware of the incentives being offered and showed a serious lack of knowledge throughout the process. Despite my clear request not to include escrow, it was added anyway. By the time they finally provided the closing amount, it was too late to make changes to the contract. Overall, this was one of the most frustrating lending experiences I’ve ever had — full of errors, poor communication, and lack of accountability. I would not recommend this lender to anyone looking for a smooth or professional mortgage process.

4.1
Verified Homeowner
Grand Prairie, TX, on Nov 09, 2025

Good customer service

5.0
Verified Homeowner
Grand Prairie, TX, on Nov 09, 2025

Everything was seamless and if I had any questions after I closed it was answered right away! No complaints

5.0
Verified Homeowner
North Richland Hills, TX, on Nov 09, 2025

[name removed] was great, friendly and communicating everything clearly and in a timely manner.

5.0
Verified Homeowner

Builder Profile

When working with CB JENI Lifestyle Homes, Texas’ largest and best townhome builder, you’ll enjoy low-maintenance living in the most desirable locations. Our townhomes are close to employment centers, shopping, entertainment and all the places you need to make your life meaningful. These featured communities will give you a taste of the great floorplans, locations, and prices that come standard with each CB JENI home!

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.