Homebuilder Ratings & Reviews

CB JENI Homes Reviews

694 Homeowner Reviews Completed Apr 2024 - Oct 2025

Overall Satisfaction

4.5
Customers' overall satisfaction
4.7
Customers' willingness to refer our communities to their friends and family

Communities Map

 

Most Recent 20 Comments
Purchase Experience Testimonials from Real Homebuyers

McKinney, TX, on Oct 01, 2025

[name removed] was amazing through the walkthrough and getting everything taken care of and explained.

5.0
Verified Homeowner
Grand Prairie, TX, on Sep 30, 2025

Lovely build and really liked the lendor

4.7
Verified Homeowner
McKinney, TX, on Sep 27, 2025

[name removed], [name removed] and [name removed]!

5.0
Verified Homeowner
Argyle, TX, on Sep 22, 2025

It was straightforward and easy to complete the purchase. [name removed] and [name removed] were great all the way through. There are some small issues like with any new home but they have been quick to fix them almost immediately. The purchase price was good and the credits they gave towards closing costs were amazing.

5.0
Verified Homeowner
Frisco, TX, on Sep 21, 2025

Every part of the process was super easy. Their communication with me was fantastic.

5.0
Verified Homeowner
Frisco, TX, on Sep 18, 2025

I understand the cost of land is more in this zip code but front stairs to the house are disintegrating despite getting it fixed during pre-inspection. The floors are squeaking when you walk on them, even i know thats not enough screws and nail on the subfloor, carpet quality is bad the walk ways have lost fur, the stair railing wood paint is coming off, There was no p joint under washer connection and sewer gases are coming in the house. the cabinetry finish is bad, the kitchen island is not straight way off. No power connection on the island, Master bed windows dont open so you cant cross fresh air through house. list goes on

3.2
Verified Homeowner
Celina, TX, on Sep 18, 2025

garage malfunction so car and door damage but thank got minor

2.5
Verified Homeowner
McKinney, TX, on Sep 14, 2025

I like the people. The Sales process was smooth. There were items that were installed incorrectly (i.e. circuit box, cabinet handles, etc)

4.8
Verified Homeowner
Frisco, TX, on Sep 13, 2025

[name removed], [name removed], and the team went above and beyond every step of the way. Extremely grateful for them!

5.0
Verified Homeowner
McKinney, TX, on Sep 11, 2025

I had a good experience with [name removed] as my sales manager during the purchase of my home. I liked most the constant communication I had with her from before signing the contract to after my move-in. Her quick responses made the entire process convenient and reassuring. I was also happy with the thorough orientation I had with [name removed] on my new home which kept me prepared for the first few months of the move.

5.0
Verified Homeowner
McKinney, TX, on Sep 09, 2025

I liked everything about the townhome, great quality, beautiful look. Great manager on site, so helpful.

3.8
Verified Homeowner
North Richland Hills, TX, on Sep 07, 2025

Like as it was smooth

4.5
Verified Homeowner
Celina, TX, on Sep 05, 2025

The communications have been great with my new home. From viewing to negotiations to new homeowner orientation the entire CB JENI team were great! [name removed] and [name removed] were amazing to work with!

4.5
Verified Homeowner
Frisco, TX, on Sep 04, 2025

[name removed] is the best sales person we have ever worked with. Kind, clear communicator, patient, and authentic. [name removed] is phenomenal, we cannot say enough about his diligence and eagerness to make sure the home is perfect. He is welcoming to the process, and is the easiest going, most understanding construction manager we have ever worked with. We love this team here at CB Jeni. [name removed] as well is really nice, and we had the pleasure of speaking with her a few times in the process. Dislikes, I think it is important for you to know we have had a different experience with the HOA Company Paragon. Their billing is incorrect, the do not respond to inquiries in any timely manner, when they do respond they cite managing multiple properties as the reason for their delays in processing and responding. The tie to insurance or any needs on the outside structure of the townhome creates a need for a working relationship and open communication between townhome owner and HOA. That does not seem to be the case here.

4.7
Verified Homeowner
Argyle, TX, on Sep 01, 2025

Everything was smooth. [name removed] was very responsive and the construction was very professional!

5.0
Verified Homeowner
Grand Prairie, TX, on Aug 31, 2025

na

5.0
Verified Homeowner
Argyle, TX, on Aug 29, 2025

All my expectations were met.

5.0
Verified Homeowner
Haltom City, TX, on Aug 27, 2025

I loved everything!

5.0
Verified Homeowner
Midlothian, TX, on Aug 26, 2025

For the most part, my purchase experience was stress free. The manager was able to honor the new build incentives and get me into my first home by my desired deadline.

5.0
Verified Homeowner
McKinney, TX, on Aug 25, 2025

The easy and straightforward communication with CB JENI Homes has made the process easier.

4.4
Verified Homeowner

Builder Profile

When working with CB JENI Lifestyle Homes, Texas’ largest and best townhome builder, you’ll enjoy low-maintenance living in the most desirable locations. Our townhomes are close to employment centers, shopping, entertainment and all the places you need to make your life meaningful. These featured communities will give you a taste of the great floorplans, locations, and prices that come standard with each CB JENI home!

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.