Homebuilder Ratings & Reviews

CB JENI Homes Reviews

733 Homeowner Reviews Completed Apr 2024 - Oct 2025

Overall Satisfaction

4.5
Customers' overall satisfaction
4.7
Customers' willingness to refer our communities to their friends and family

Communities Map

 

Most Recent 20 Comments
Purchase Experience Testimonials from Real Homebuyers

Haltom City, TX, on Oct 27, 2025

it was a very seamless process, laura was my mortgage broker at first and then jennifer took over. i have nothing but good things to say about jennifer she was very friendly, communicative and helpful with the process. [name removed] was communicative as well but towards the end my questions weren’t answered until the closing meeting.

4.0
Verified Homeowner
Frisco, TX, on Oct 25, 2025

So far all good ...

4.4
Verified Homeowner
Frisco, TX, on Oct 24, 2025

The homes are built with high quality materials.

4.5
Verified Homeowner
Celina, TX, on Oct 24, 2025

The townhouse is great but working with the HOA is a total disappointment. They are aloof and less than responsive. Shame on [name removed] for attaching to that type of organization

3.5
Verified Homeowner
Argyle, TX, on Oct 20, 2025

Happy with Everything inside was taken care of, but outside side walk, I was told they would repair. Chip on the on the corner of the drain and one of the side walk steps is cracked.

5.0
Verified Homeowner
North Richland Hills, TX, on Oct 19, 2025

I like the home design

4.9
Verified Homeowner
Grand Prairie, TX, on Oct 17, 2025

My construction manager ([name removed]) in this new community has been awful. From my 1st orientation and final walk thru he blew through everything real quick without ensuring I understood. I made complaints about the AC in my new home that it was making a lot of noise during my orientation and final walk thru and all he could say was that the noise is normal and it’d reduce after I move in since there would be furnitures. I was insisting that this wasn’t the case and that something was wrong with the system outside and it would prevent me from sleeping at night. After i moved in jt was exactly the case and couldn’t sleep for a couple of nights until i had to submit another work order for the system outside to be taken a look at and was told that something was indeed broken. He hasn’t been responsive and tries to close work orders without ensuring the issue has been resolved. I always have to submit multiple warranty orders before it’s taken seriously and this wasn’t the same case at my previous cb jeni property at city point

3.2
Verified Homeowner
Argyle, TX, on Oct 14, 2025

The layout of the home interior gives me the impression that it’s where I truly belong. As if it’s the perfect fit for a first-time homeowner.

5.0
Verified Homeowner
Frisco, TX, on Oct 13, 2025

Nothing, I was extremely happy to work with [name removed] - she was brilliant throughout the process.

4.8
Verified Homeowner
Argyle, TX, on Oct 10, 2025

The process for holding and purchasing a CB JENI home has surpassed all my expectations! Thanks to [name removed], everything went smoothly and flawlessly! It was amazing! The process of settling into my new home, getting cosmetic and other issues addressed in a timely manner was also managed well by [name removed]! Very impressive! I am so happy with my new home! The layout, floorplan, amount of storage are wonderful, not to mention my home is so cute and cozy! I love my new home!

5.0
Verified Homeowner
Haltom City, TX, on Oct 10, 2025

It was a smooth process

5.0
Verified Homeowner
North Richland Hills, TX, on Oct 08, 2025

I liked [name removed] and [name removed]! They were very nice! I have lived in an apartment my entire life so they gave me very good guidance. I did not enjoy waiting to send the money the day before the close. I prefer to have that all wrapped up a week before the close. I also would preferred a bound booklet of all the documents including the warranty information; instead of, the flash drive. I would have paid to have a bound book.

5.0
Verified Homeowner
Argyle, TX, on Oct 07, 2025

The only dislike I have is that the humidity typically stays above 60%. I’m not sure if this is normal or not. Everything else is amazing.

5.0
Verified Homeowner
McKinney, TX, on Oct 05, 2025

The sale person, [name removed], was very quick to answer any questions and the building supervisor, [name removed], was quick to address our concerns.

5.0
Verified Homeowner
Argyle, TX, on Oct 05, 2025

[name removed] was very helpful and attentive throughout the process. I really have no complaints and so far am really happy to own the property.

5.0
Verified Homeowner
Celina, TX, on Oct 05, 2025

The experience was easy and [name removed] made the whole experience phenomenal.

4.9
Verified Homeowner
Frisco, TX, on Oct 05, 2025

[name removed] and [name removed] were very professional and make the home buying process very smooth. We were treated better than any of our previous home builders. Appreciate the professionalism and high level service. [name removed] make the walk through process very smooth and addressed all the issues. We are very happy with the experience.

4.8
Verified Homeowner
Frisco, TX, on Oct 03, 2025

No customer response. I tried several times left several voice mails and also submitted number for tickets. I haven't heard back even once I strongly recommend my friends and family not to deal with cbjeni and [name removed] homes

1.1
Verified Homeowner
Grand Prairie, TX, on Oct 03, 2025

From the start [name removed] was there for us to look at options for our new home and make sure we were satisfied with our home when it was delivered to us. We have been in the home for 6 months now and are very happy with the quality home CB Jeni has provided.

5.0
Verified Homeowner
McKinney, TX, on Oct 01, 2025

[name removed] was amazing through the walkthrough and getting everything taken care of and explained.

5.0
Verified Homeowner

Builder Profile

When working with CB JENI Lifestyle Homes, Texas’ largest and best townhome builder, you’ll enjoy low-maintenance living in the most desirable locations. Our townhomes are close to employment centers, shopping, entertainment and all the places you need to make your life meaningful. These featured communities will give you a taste of the great floorplans, locations, and prices that come standard with each CB JENI home!

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.