Homebuilder Ratings & Reviews

CB JENI Homes Reviews

704 Homeowner Reviews Completed Mar 2024 - Sep 2025

Overall Satisfaction

4.5
Customers' overall satisfaction
4.7
Customers' willingness to refer our communities to their friends and family

Communities Map

 

Most Recent 20 Comments
Purchase Experience Testimonials from Real Homebuyers

McKinney, TX, on Sep 11, 2025

I had a good experience with [name removed] as my sales manager during the purchase of my home. I liked most the constant communication I had with her from before signing the contract to after my move-in. Her quick responses made the entire process convenient and reassuring. I was also happy with the thorough orientation I had with [name removed] on my new home which kept me prepared for the first few months of the move.

5.0
Verified Homeowner
McKinney, TX, on Sep 09, 2025

I liked everything about the townhome, great quality, beautiful look. Great manager on site, so helpful.

3.8
Verified Homeowner
North Richland Hills, TX, on Sep 07, 2025

Like as it was smooth

4.5
Verified Homeowner
Celina, TX, on Sep 05, 2025

The communications have been great with my new home. From viewing to negotiations to new homeowner orientation the entire CB JENI team were great! [name removed] and [name removed] were amazing to work with!

4.5
Verified Homeowner
Frisco, TX, on Sep 04, 2025

[name removed] is the best sales person we have ever worked with. Kind, clear communicator, patient, and authentic. [name removed] is phenomenal, we cannot say enough about his diligence and eagerness to make sure the home is perfect. He is welcoming to the process, and is the easiest going, most understanding construction manager we have ever worked with. We love this team here at CB Jeni. [name removed] as well is really nice, and we had the pleasure of speaking with her a few times in the process. Dislikes, I think it is important for you to know we have had a different experience with the HOA Company Paragon. Their billing is incorrect, the do not respond to inquiries in any timely manner, when they do respond they cite managing multiple properties as the reason for their delays in processing and responding. The tie to insurance or any needs on the outside structure of the townhome creates a need for a working relationship and open communication between townhome owner and HOA. That does not seem to be the case here.

4.7
Verified Homeowner
Argyle, TX, on Sep 01, 2025

Everything was smooth. [name removed] was very responsive and the construction was very professional!

5.0
Verified Homeowner
Grand Prairie, TX, on Aug 31, 2025

na

5.0
Verified Homeowner
Argyle, TX, on Aug 29, 2025

All my expectations were met.

5.0
Verified Homeowner
Haltom City, TX, on Aug 27, 2025

I loved everything!

5.0
Verified Homeowner
Midlothian, TX, on Aug 26, 2025

For the most part, my purchase experience was stress free. The manager was able to honor the new build incentives and get me into my first home by my desired deadline.

5.0
Verified Homeowner
McKinney, TX, on Aug 25, 2025

The easy and straightforward communication with CB JENI Homes has made the process easier.

4.4
Verified Homeowner
McKinney, TX, on Aug 23, 2025

[name removed], the community manager is hands down amazing!! She is knowledgeable, efficient and went above and beyond from the initial stage of looking at homes (met and stayed late to show me several models after work), to sending payment breakdowns later than evening to every step along the way. I felt so comfortable and confident in her help. She answered all of my questions and pointed me to those who knew throughout my home buying process. She even called me the evening before my closing because she would be out of town but wanted to congratulate me on my new home! Such personalized service! I would recommend her to anyone!

4.7
Verified Homeowner
North Richland Hills, TX, on Aug 23, 2025

1st of all, the Sales Manager has a warm, sparkling, inviting personality!! She answered all of my questions & then answered more! She stayed with me thr all of my questions, until everything made sense & I understood! The townhome was exactly what I was looking for, in a growing community with retail being built, restaurants all around & walking trails with dog parks!

5.0
Verified Homeowner
Haltom City, TX, on Aug 19, 2025

I like that communication was very easy with my difficult schedule. Also communication after with setting up my home

5.0
Verified Homeowner
Frisco, TX, on Aug 19, 2025

The customer service has been stellar. Always getting a response in a very timely manner. Followed by a very quick resolution. We love our new home!

5.0
Verified Homeowner
McKinney, TX, on Aug 18, 2025

CB JENI is kind, courteous and friendly. They have resolved all the issues that I have had with the house.

4.8
Verified Homeowner
North Richland Hills, TX, on Aug 18, 2025

all was good

4.6
Verified Homeowner
Argyle, TX, on Aug 18, 2025

I liked the ease of the entire CB - [name removed] home buying experience! Our sales person was Great [name removed] , Harvest / Argyle Tx.

5.0
Verified Homeowner
Frisco, TX, on Aug 18, 2025

Overall it was great and smooth. Suggestions: It would nice to have virtual tour on website for all models in townhome.

5.0
Verified Homeowner
North Richland Hills, TX, on Aug 12, 2025

What I liked most about my purchase experience is the constant communication from CB [name removed] and how easily accessible they were when I had any questions/concerns.

5.0
Verified Homeowner

Builder Profile

When working with CB JENI Lifestyle Homes, Texas’ largest and best townhome builder, you’ll enjoy low-maintenance living in the most desirable locations. Our townhomes are close to employment centers, shopping, entertainment and all the places you need to make your life meaningful. These featured communities will give you a taste of the great floorplans, locations, and prices that come standard with each CB JENI home!

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.