Homebuilder Ratings & Reviews

CB JENI Homes Reviews

637 Homeowner Reviews Completed Dec 2023 - Jun 2025

Overall Satisfaction

4.5
Customers' overall satisfaction
4.7
Customers' willingness to refer our communities to their friends and family

Communities Map

 

Most Recent 20 Comments
Purchase Experience Testimonials from Real Homebuyers

Grand Prairie, TX, on Jun 02, 2025

It was super easy from start to finish. The only issue we had was with ATT. The fiber line was cut and took a week to fix, which caused issues with other installs

5.0
Verified Homeowner
Argyle, TX, on Jun 02, 2025

Like the smooth transition from old to new

5.0
Verified Homeowner
Argyle, TX, on Jun 02, 2025

The process was smooth and well-communicated. I appreciated the transparency, the professionalism of everyone involved, and how responsive the team was to my questions.

4.7
Verified Homeowner
Grand Prairie, TX, on May 31, 2025

They were so kind and made me feel important in this purchasing process.

5.0
Verified Homeowner
Celina, TX, on May 30, 2025

I like how all my questions and concerned were addressed and I was treated like a valued customer. It was a plasure working [name removed] and [name removed].

5.0
Verified Homeowner
Allen, TX, on May 29, 2025

The team at CB JENI Homes always goes above and beyond to make sure we’re happy. We’re absolutely delighted to be with them and highly recommend to anyone looking for a beautiful home!

5.0
Verified Homeowner
McKinney, TX, on May 28, 2025

Construction beside is causing paint stains on my Windows.

3.8
Verified Homeowner
Frisco, TX, on May 27, 2025

What I liked most about my experience with CB JENI Homes was the excellent customer service provided by [name removed]. He was attentive, professional, and made the entire process smooth and stress-free. His communication and follow-through stood out and truly enhanced my overall experience.

4.9
Verified Homeowner
McKinney, TX, on May 25, 2025

Liked the design. Process was easy and fast, excellent service provided by [name removed] and CBJeni team to complete the closing.

4.6
Verified Homeowner
Grand Prairie, TX, on May 24, 2025

Nothing

5.0
Verified Homeowner
Argyle, TX, on May 23, 2025

[name removed] was very knowledgeable and worked well with my Realtor [name removed]. Thanks to God , [name removed], [name removed] and [name removed] my experience was easy and professional.

5.0
Verified Homeowner
Grand Prairie, TX, on May 23, 2025

I loved how present everyone has been with this process. Everyone has made sure I feel like my concerns matter when I’ve had something come up.

5.0
Verified Homeowner
Plano, TX, on May 20, 2025

discrimination treatment for different buyer

0.5
Verified Homeowner
North Richland Hills, TX, on May 19, 2025

CB Jeni did a great job on my home. There really isn’t anything I dislike.

4.9
Verified Homeowner
Frisco, TX, on May 17, 2025

They always fixed the issues in my home

5.0
Verified Homeowner
Grand Prairie, TX, on May 16, 2025

The communication and willingness to help and answer any and all questions has been great.

5.0
Verified Homeowner
Argyle, TX, on May 14, 2025

I like the fact that it’s a peace-and-quiet environment. However, the construction in my alleyway makes it annoying to maneuver around during my to-work and after-work commutes.

5.0
Verified Homeowner
Argyle, TX, on May 13, 2025

Everything was easy, [name removed] and [name removed] were/are great.

5.0
Verified Homeowner
Grand Prairie, TX, on May 13, 2025

The only dislike that we experience was the constant sending of documents that we had already submitted, it became frustrating. But over-all the purchase experience was amazing. Everyone that helped us through the process were very professional, friendly, helpful, and awesome.

5.0
Verified Homeowner
Frisco, TX, on May 12, 2025

We were treated with respect and transparency. Team always responded quickly.

4.9
Verified Homeowner

Builder Profile

When working with CB JENI Lifestyle Homes, Texas’ largest and best townhome builder, you’ll enjoy low-maintenance living in the most desirable locations. Our townhomes are close to employment centers, shopping, entertainment and all the places you need to make your life meaningful. These featured communities will give you a taste of the great floorplans, locations, and prices that come standard with each CB JENI home!

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.