Homebuilder Ratings & Reviews

CB JENI Homes Reviews

740 Homeowner Reviews Completed Jun 2024 - Dec 2025

Overall Satisfaction

4.5
Customers' overall satisfaction
4.7
Customers' willingness to refer our communities to their friends and family

Communities Map

 

Most Recent 20 Comments
Purchase Experience Testimonials from Real Homebuyers

Argyle, TX, on Dec 24, 2025

No complaints

4.9
Verified Homeowner
North Richland Hills, TX, on Dec 23, 2025

My sales representative and contractor were both extremely supportive and helpful throughout the process. They were prompt in addressing my questions.

5.0
Verified Homeowner
Haltom City, TX, on Dec 21, 2025

It was so easy, and everyone was so helpful, cheerful, and kind!

5.0
Verified Homeowner
McKinney, TX, on Dec 12, 2025

I enjoyed everything from the first meeting with [name removed] at the sales office all the way through the present day. The neighborhood is nice, quiet and friendly. I’m looking forward to the construction being finished on my street. overall I’m very satisfied.

4.8
Verified Homeowner
Haltom City, TX, on Dec 12, 2025

The quality of the home is not at all what I thought it would be.

2.3
Verified Homeowner
Celina, TX, on Dec 12, 2025

The experience was great overall

4.7
Verified Homeowner
Allen, TX, on Dec 06, 2025

Ease of the home buying process. Honesty and respect with home buyers.

5.0
Verified Homeowner
Haltom City, TX, on Dec 06, 2025

I could say I like it very much because Ms [name removed] is professional, very helpful & easy to work with she explain everything to us from day 1-to move-in. Our move-in was soft & easy [name removed] explained the house building to us professionally. We’re very Thankful & grateful to CEBI Jeni & Staff to make our dream home possible.

5.0
Verified Homeowner
Frisco, TX, on Dec 05, 2025

Home design could have been a little bit better Quality of material, more storage could have been provide, for example lei nene closet, I wish a little bit more craftsmanship is applied while building the home

5.0
Verified Homeowner
Grand Prairie, TX, on Dec 05, 2025

It was a fairly smooth process, though some things felt rushed with poor communication but overall good

4.1
Verified Homeowner
Grand Prairie, TX, on Dec 05, 2025

I liked most how easy and comfortable the experience was for a new first time homebuyer. Also liked how responsive and communicative [name removed] and [name removed] were to my emails and questions.

4.8
Verified Homeowner
Haltom City, TX, on Dec 05, 2025

No complaints at all. [name removed] and [name removed] was wonderful, help us with all our needs 100%.

5.0
Verified Homeowner
Argyle, TX, on Dec 05, 2025

Everything is satisfied. Sales manager [name removed] was awesome.

5.0
Verified Homeowner
Celina, TX, on Dec 04, 2025

Excellent customer service by [name removed] the sales manager at [name removed] Hills. [name removed] in financing at green brick did a great job.

5.0
Verified Homeowner
Frisco, TX, on Dec 02, 2025

Working with Warranty Manager [name removed] was a great experience. He was a pleasure to work with and provided strong support in planning all work orders

4.6
Verified Homeowner
Argyle, TX, on Dec 01, 2025

[name removed] was awesome as was [name removed] the builder

5.0
Verified Homeowner
McKinney, TX, on Nov 29, 2025

The quality, floor plan & style of the home, the Maintenance Service when / if needed, the Staff, the Neighborhood, and location. As a Senior (age 85), I feel very safe and comfortable.

5.0
Verified Homeowner
Frisco, TX, on Nov 28, 2025

Though owner of [name removed], I m not presently staying in the house. Therefore, my experience is limited to the initial purchase & sort of those things which I must say we're very good.

4.8
Verified Homeowner
Haltom City, TX, on Nov 27, 2025

Great overall experience ??

5.0
Verified Homeowner
Grand Prairie, TX, on Nov 21, 2025

I love my floor plan. They could have some better with sound proofing the walls. I need to hear my neighbors music

4.5
Verified Homeowner

Builder Profile

When working with CB JENI Lifestyle Homes, Texas’ largest and best townhome builder, you’ll enjoy low-maintenance living in the most desirable locations. Our townhomes are close to employment centers, shopping, entertainment and all the places you need to make your life meaningful. These featured communities will give you a taste of the great floorplans, locations, and prices that come standard with each CB JENI home!

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.