Top Homebuilder Ratings & Reviews

CB JENI Homes

Hazelwood

31 Homeowner Reviews Completed Jan 2025 - Sep 2025

CB JENI Homes

Overall Satisfaction

4.7
Customers' overall satisfaction
5.0
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Overall Experience

4.8

Purchase Experience

4.9

Construction Experience

4.9

Customer Care Experience

4.9

Home Readiness

4.9

Community Profile

CB JENI Homes logo
When working with CB JENI Lifestyle Homes, Texas’ largest and best townhome builder, you’ll enjoy low-maintenance living in the most desirable locations. Our townhomes are close to employment centers, shopping, entertainment and all the places you need to make your life meaningful. These featured communities will give you a taste of the great floorplans, locations, and prices that come standard with each CB JENI home!

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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

Frisco, TX, on Sep 13, 2025

[name removed], [name removed], and the team went above and beyond every step of the way. Extremely grateful for them!

5.0
Verified Homeowner
Frisco, on Sep 18, 2025

I understand the cost of land is more in this zip code but front stairs to the house are disintegrating despite getting it fixed during pre-inspection. The floors are squeaking when you walk on them, even i know thats not enough screws and nail on the subfloor, carpet quality is bad the walk ways have lost fur, the stair railing wood paint is coming off, There was no p joint under washer connection and sewer gases are coming in the house. the cabinetry finish is bad, the kitchen island is not straight way off. No power connection on the island, Master bed windows dont open so you cant cross fresh air through house. list goes on

3.2
Verified Homeowner
Frisco, on Aug 19, 2025

The customer service has been stellar. Always getting a response in a very timely manner. Followed by a very quick resolution. We love our new home!

5.0
Verified Homeowner
Frisco, TX, on Sep 04, 2025

[name removed] is the best sales person we have ever worked with. Kind, clear communicator, patient, and authentic. [name removed] is phenomenal, we cannot say enough about his diligence and eagerness to make sure the home is perfect. He is welcoming to the process, and is the easiest going, most understanding construction manager we have ever worked with. We love this team here at CB Jeni. [name removed] as well is really nice, and we had the pleasure of speaking with her a few times in the process. Dislikes, I think it is important for you to know we have had a different experience with the HOA Company Paragon. Their billing is incorrect, the do not respond to inquiries in any timely manner, when they do respond they cite managing multiple properties as the reason for their delays in processing and responding. The tie to insurance or any needs on the outside structure of the townhome creates a need for a working relationship and open communication between townhome owner and HOA. That does not seem to be the case here.

4.7
Verified Homeowner
Frisco, TX, on Aug 06, 2025

The only issue I had was with the mortgage lender, to my understanding I was the last client to work with Highlands Mortgage. No need to discuss, they are aware of the issues I had with them.

4.8
Verified Homeowner
Frisco, TX, on Jul 13, 2025

It was overall a great experience. Both [name removed] and [name removed] were a great help.

5.0
Verified Homeowner
Frisco, TX, on Jun 14, 2025

Nothing...

5.0
Verified Homeowner
Frisco, TX, on Jun 07, 2025

Too strict on some dates.

4.9
Verified Homeowner
Frisco, TX, on May 12, 2025

We were treated with respect and transparency. Team always responded quickly.

4.9
Verified Homeowner
Frisco, TX, on Apr 06, 2025

I like it overall, and how people were really helpful with the move and everything, but they were not very flexible about a lot of things

4.3
Verified Homeowner
Frisco, TX, on Mar 31, 2025

Personal Service from [name removed] and [name removed]. Both were very responsive to questions. Always with a smile too!

5.0
Verified Homeowner
Frisco, TX, on Mar 26, 2025

Nothing such

4.9
Verified Homeowner
Frisco, TX, on Mar 24, 2025

Construction manager is literally a saint and has been more than helpful and accommodating!

5.0
Verified Homeowner
Frisco, TX, on Jan 18, 2025

It was all good & very easy to close the deal & Community Manager Clayton & Construction Manager Brent are very cooperative in every angle, so no complain from me so far.

4.6
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

Frisco, TX, on Sep 13, 2025

[name removed], [name removed], and the team went above and beyond every step of the way. Extremely grateful for them!

5.0
Verified Homeowner
Frisco, TX, on Sep 04, 2025

[name removed] is the best sales person we have ever worked with. Kind, clear communicator, patient, and authentic. [name removed] is phenomenal, we cannot say enough about his diligence and eagerness to make sure the home is perfect. He is welcoming to the process, and is the easiest going, most understanding construction manager we have ever worked with. We love this team here at CB Jeni. [name removed] as well is really nice, and we had the pleasure of speaking with her a few times in the process. Dislikes, I think it is important for you to know we have had a different experience with the HOA Company Paragon. Their billing is incorrect, the do not respond to inquiries in any timely manner, when they do respond they cite managing multiple properties as the reason for their delays in processing and responding. The tie to insurance or any needs on the outside structure of the townhome creates a need for a working relationship and open communication between townhome owner and HOA. That does not seem to be the case here.

4.7
Verified Homeowner
Frisco, TX, on Aug 06, 2025

The only issue I had was with the mortgage lender, to my understanding I was the last client to work with Highlands Mortgage. No need to discuss, they are aware of the issues I had with them.

4.8
Verified Homeowner
Frisco, TX, on Jul 13, 2025

It was overall a great experience. Both [name removed] and [name removed] were a great help.

5.0
Verified Homeowner
Frisco, TX, on Jun 14, 2025

Nothing...

5.0
Verified Homeowner
Frisco, TX, on Jun 07, 2025

Too strict on some dates.

4.9
Verified Homeowner
Frisco, TX, on May 12, 2025

We were treated with respect and transparency. Team always responded quickly.

4.9
Verified Homeowner
Frisco, TX, on Apr 06, 2025

I like it overall, and how people were really helpful with the move and everything, but they were not very flexible about a lot of things

4.3
Verified Homeowner
Frisco, TX, on Mar 31, 2025

Personal Service from [name removed] and [name removed]. Both were very responsive to questions. Always with a smile too!

5.0
Verified Homeowner
Frisco, TX, on Mar 26, 2025

Nothing such

4.9
Verified Homeowner
Frisco, TX, on Mar 24, 2025

Construction manager is literally a saint and has been more than helpful and accommodating!

5.0
Verified Homeowner
Frisco, TX, on Jan 18, 2025

It was all good & very easy to close the deal & Community Manager Clayton & Construction Manager Brent are very cooperative in every angle, so no complain from me so far.

4.6
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Frisco, on Sep 18, 2025

I understand the cost of land is more in this zip code but front stairs to the house are disintegrating despite getting it fixed during pre-inspection. The floors are squeaking when you walk on them, even i know thats not enough screws and nail on the subfloor, carpet quality is bad the walk ways have lost fur, the stair railing wood paint is coming off, There was no p joint under washer connection and sewer gases are coming in the house. the cabinetry finish is bad, the kitchen island is not straight way off. No power connection on the island, Master bed windows dont open so you cant cross fresh air through house. list goes on

3.2
Verified Homeowner
Frisco, on Aug 19, 2025

The customer service has been stellar. Always getting a response in a very timely manner. Followed by a very quick resolution. We love our new home!

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

There are no homeowner comments for this time period yet