Top Homebuilder Ratings & Reviews

CB JENI Homes

Heritage Village

72 Homeowner Reviews Completed Jan 2024 - Jul 2025

Overall Satisfaction

4.5
Customers' overall satisfaction
4.6
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Overall Experience

4.7

Purchase Experience

4.8

Construction Experience

4.8

Customer Care Experience

4.9

Home Readiness

4.8

Installation & Workmanship

4.6

Community Profile

When working with CB JENI Lifestyle Homes, Texas’ largest and best townhome builder, you’ll enjoy low-maintenance living in the most desirable locations. Our townhomes are close to employment centers, shopping, entertainment and all the places you need to make your life meaningful. These featured communities will give you a taste of the great floorplans, locations, and prices that come standard with each CB JENI home!

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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

Haltom City, on Mar 17, 2025

So far so good

4.9
Verified Homeowner
Haltom City, on Mar 19, 2025

Loved the whole process and love my new home!

5.0
Verified Homeowner
Haltom City, TX, on Jul 19, 2025

The sale agent, very friendly, kind, and very care full and the builder also was very kind and fix everything they can but the quality and contractor not that good small problem start like cabinets screw fall down and cabinets company handyman not professional try to blame everything to or builder need to change contractor or some companies but so far everything good just let see and we had some electrical problem by switch of fridge was not working but the the builder was taking care of it hopefully ?? no more problems.

4.9
Verified Homeowner
Haltom City, on Apr 07, 2024

My kitchen floor still has dents in it. It was repaired to manufacturing specifications but still feels dents in spots when you walk across it.

3.4
Verified Homeowner
Haltom City, on Jan 01, 2025

What I've liked about the warranty is the willingness and expediance of service provi

4.0
Verified Homeowner
Haltom City, TX, on Jul 07, 2025

[name removed] was absolutely amazing from the beginning to the end of the process!

5.0
Verified Homeowner
Haltom City, on Jul 01, 2023

I like my home and CB Jeni had enough done for me to be able to move in. But there was a lot of unfinished work/touch ups that were still left upon my move-in. It also took weeks for even the simple things to be taken care of.

3.4
Verified Homeowner
Haltom City, on Dec 01, 2024

[name removed] and [name removed] are always prompt, professional, and kind. The warranty work always gets done quickly and with quality.

5.0
Verified Homeowner
Haltom City, TX, on Apr 01, 2025

Correspondence and follow up with the seller was amazing. Had a bit of hiccups and misunderstandings with the preferred lender but it got solved with [name removed]’s excellent approach and support.

4.7
Verified Homeowner
Haltom City, on Jun 21, 2023

Was easy working with CB JENI from start to finish.

4.6
Verified Homeowner
Haltom City, on Aug 31, 2024

They are quick to respond, which is good

3.9
Verified Homeowner
Haltom City, TX, on Mar 15, 2025

Eveyone was very communicative and helpful during my process

4.9
Verified Homeowner
Haltom City, on Nov 07, 2023

My floor was uneven in several spots. They had people into repair. However there are still uneven spots. When I spoke to [name removed] about it told me that they are with a certain amount that it is within variance. However if I can still feel by just walking over it. It’s not okay with me.

2.1
Verified Homeowner
Haltom City, TX, on Mar 10, 2025

Both [name removed] and [name removed] have been fantastic to work with. As a first time homebuyer, I definitely had some questions and with my busy schedule wasn’t always able to get back to them right away, but they were courteous and kind.

5.0
Verified Homeowner
Haltom City, on Oct 26, 2023

I REALLY LIKE IT

5.0
Verified Homeowner
Haltom City, TX, on Nov 27, 2024

[name removed] my seller had great communication.

4.8
Verified Homeowner
Haltom City, on May 17, 2023

Warranty has been responsive and very helpful

4.5
Verified Homeowner
Haltom City, TX, on Nov 23, 2024

I loved the customer service. [name removed] and [name removed] were super attentive and helped with every issue I had!

4.2
Verified Homeowner
Haltom City, on May 08, 2023

Response time, good

5.0
Verified Homeowner
Haltom City, TX, on Nov 15, 2024

[Translated from ES] The attention of the contractor and the seller. Thank you very much.

4.9
Verified Homeowner
Haltom City, on Jan 23, 2023

Getting something done for instance painting the baseboard after it has been replaced has taken months..

2.5
Verified Homeowner
Haltom City, TX, on Oct 21, 2024

Preferred lender was terrible. [name removed] at Highlands Residential Mortgage was absolutely terrible in the lending process. Over heard similar feedback from buyers within this community about him as well. Pick a different lender for future developments. [name removed] is fantastic!! Could not get a better sales rep. She is kind, thorough, and never drops the ball.

4.0
Verified Homeowner
Haltom City, on Jan 16, 2023

Getting ahold of anyone was rough when I moved in. It took forever to get things done and/or fixed. Because of sloppy work up front the floor absorbed paint that won’t come off, the back splash is unsightly and my attic ladder STILL is not fixed after 6 months.

2.1
Verified Homeowner
Haltom City, TX, on Oct 13, 2024

I liked the quality of the homes, loved the promptness of the lender/builders/realtors with any questions I had. I liked the fact that after Highland Homes wouldn't finance my house (which I disliked by the way), the builders still let me use their incentives (thank you much).

5.0
Verified Homeowner
Haltom City, on Jan 01, 2023

Have not had any warranty service experience yet, but when moving it I was able to get all of my issues resolved. Although, some took several weeks after I moved in to get resolved, which was disappointing.

4.0
Verified Homeowner
Haltom City, TX, on Oct 13, 2024

Too many imperfections around the home. Looked like it was trying to be built as fast as possible instead of ensuring the quality of things were done to a T. I get not every house is “perfect” but I’m now having to go through warranty to replace a lot of things that were done very lousy.

3.9
Verified Homeowner
Haltom City, TX, on Aug 09, 2024

I didn't get the washer / dryer as part of the move-in package, only got the refrigerator

5.0
Verified Homeowner
Haltom City, TX, on Jun 30, 2024

I love everything, it was smooth easy and [name removed] was amazing as well. She was so nice and took care of everything I ask. I loved her communication as well. Definitely give [name removed] a raise. She deserves it.

5.0
Verified Homeowner
Haltom City, TX, on May 13, 2024

Pro: Friendly people who are honest and courteous. Con: my upstairs guest toilet was clogged on the first day due to construction debris.

4.9
Verified Homeowner
Haltom City, TX, on Jan 15, 2024

Electrical didnt work on the day of move in, door bell Electrical still Doesnt work.

4.8
Verified Homeowner
Haltom City, TX, on Oct 20, 2023

[name removed] and [name removed] were both fantastic..It was great working with them..[name removed] was very sweet and kind..[name removed] also is extremely knowledgeable and was very helpful.. I did have some last minute issues with the Highlands residential mortgage company though..On the closing day, after I signed off on all the papers I was told to pay extra $450 odd dollars which wasn't informed to me earlier.. I didnt have my check book on me as I was not told about this earlier..I had to go to the bank and get a cashiers check for it..This wasn't a very good experience for me and I was unhappy about it.. [name removed] from the Mortgage company did call me up later though and apologized for the miss at their end..

4.9
Verified Homeowner
Haltom City, TX, on Jun 26, 2023

I am writing this letter to express my deepest appreciation and admiration for the outstanding work and support provided by [name removed], the builder at CB JENI Homes. Throughout the entire move-in process, as well as after settling into our new home, [name removed] has consistently demonstrated exceptional professionalism, dedication, and genuine care. From the moment we began working with [name removed], it was evident that he is a true asset to CB JENI Homes. His vast knowledge of the construction process, keen attention to detail, and strong communication skills allowed us to have complete confidence in him and the quality of our new home. [name removed] was always readily available to answer any questions, address concerns, and provide valuable guidance throughout the construction process. Moreover, [name removed]'s commitment to excellence did not end once we moved in. He has continued to be a reliable resource, promptly addressing any post-move-in issues and ensuring that all our needs are met. His willingness to go above and beyond to guarantee our satisfaction has made us feel genuinely valued as homeowners. [name removed]'s exemplary performance reflects not only his personal dedication but also the high standards upheld by CB JENI Homes. It is evident that [name removed] takes great pride in his work and is committed to providing an unparalleled home-buying experience for his clients. In conclusion, I would like to express my gratitude to [name removed] and the entire CB JENI team for their unwavering support and commendable service. I wholeheartedly recommend [name removed] as a builder and am confident that he will continue to be an invaluable asset to CB JENI Homes and its clients.

4.8
Verified Homeowner
Haltom City, TX, on Jun 20, 2023

House not made well. Purchase experience was terrible.

4.2
Verified Homeowner
Haltom City, TX, on May 14, 2023

Interaction with recommended loan officer

5.0
Verified Homeowner
Haltom City, TX, on Apr 27, 2023

[name removed] was great. The (builder) I started with quit a week before we were supposed to close. The guy (builder) that took over did not do what the first guy promised. Those items are still incomplete.

2.1
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

Haltom City, TX, on Jul 19, 2025

The sale agent, very friendly, kind, and very care full and the builder also was very kind and fix everything they can but the quality and contractor not that good small problem start like cabinets screw fall down and cabinets company handyman not professional try to blame everything to or builder need to change contractor or some companies but so far everything good just let see and we had some electrical problem by switch of fridge was not working but the the builder was taking care of it hopefully ?? no more problems.

4.9
Verified Homeowner
Haltom City, TX, on Jul 07, 2025

[name removed] was absolutely amazing from the beginning to the end of the process!

5.0
Verified Homeowner
Haltom City, TX, on Apr 01, 2025

Correspondence and follow up with the seller was amazing. Had a bit of hiccups and misunderstandings with the preferred lender but it got solved with [name removed]’s excellent approach and support.

4.7
Verified Homeowner
Haltom City, TX, on Mar 15, 2025

Eveyone was very communicative and helpful during my process

4.9
Verified Homeowner
Haltom City, TX, on Mar 10, 2025

Both [name removed] and [name removed] have been fantastic to work with. As a first time homebuyer, I definitely had some questions and with my busy schedule wasn’t always able to get back to them right away, but they were courteous and kind.

5.0
Verified Homeowner
Haltom City, TX, on Nov 27, 2024

[name removed] my seller had great communication.

4.8
Verified Homeowner
Haltom City, TX, on Nov 23, 2024

I loved the customer service. [name removed] and [name removed] were super attentive and helped with every issue I had!

4.2
Verified Homeowner
Haltom City, TX, on Nov 15, 2024

[Translated from ES] The attention of the contractor and the seller. Thank you very much.

4.9
Verified Homeowner
Haltom City, TX, on Oct 21, 2024

Preferred lender was terrible. [name removed] at Highlands Residential Mortgage was absolutely terrible in the lending process. Over heard similar feedback from buyers within this community about him as well. Pick a different lender for future developments. [name removed] is fantastic!! Could not get a better sales rep. She is kind, thorough, and never drops the ball.

4.0
Verified Homeowner
Haltom City, TX, on Oct 13, 2024

I liked the quality of the homes, loved the promptness of the lender/builders/realtors with any questions I had. I liked the fact that after Highland Homes wouldn't finance my house (which I disliked by the way), the builders still let me use their incentives (thank you much).

5.0
Verified Homeowner
Haltom City, TX, on Oct 13, 2024

Too many imperfections around the home. Looked like it was trying to be built as fast as possible instead of ensuring the quality of things were done to a T. I get not every house is “perfect” but I’m now having to go through warranty to replace a lot of things that were done very lousy.

3.9
Verified Homeowner
Haltom City, TX, on Aug 09, 2024

I didn't get the washer / dryer as part of the move-in package, only got the refrigerator

5.0
Verified Homeowner
Haltom City, TX, on Jun 30, 2024

I love everything, it was smooth easy and [name removed] was amazing as well. She was so nice and took care of everything I ask. I loved her communication as well. Definitely give [name removed] a raise. She deserves it.

5.0
Verified Homeowner
Haltom City, TX, on May 13, 2024

Pro: Friendly people who are honest and courteous. Con: my upstairs guest toilet was clogged on the first day due to construction debris.

4.9
Verified Homeowner
Haltom City, TX, on Jan 15, 2024

Electrical didnt work on the day of move in, door bell Electrical still Doesnt work.

4.8
Verified Homeowner
Haltom City, TX, on Oct 20, 2023

[name removed] and [name removed] were both fantastic..It was great working with them..[name removed] was very sweet and kind..[name removed] also is extremely knowledgeable and was very helpful.. I did have some last minute issues with the Highlands residential mortgage company though..On the closing day, after I signed off on all the papers I was told to pay extra $450 odd dollars which wasn't informed to me earlier.. I didnt have my check book on me as I was not told about this earlier..I had to go to the bank and get a cashiers check for it..This wasn't a very good experience for me and I was unhappy about it.. [name removed] from the Mortgage company did call me up later though and apologized for the miss at their end..

4.9
Verified Homeowner
Haltom City, TX, on Jun 26, 2023

I am writing this letter to express my deepest appreciation and admiration for the outstanding work and support provided by [name removed], the builder at CB JENI Homes. Throughout the entire move-in process, as well as after settling into our new home, [name removed] has consistently demonstrated exceptional professionalism, dedication, and genuine care. From the moment we began working with [name removed], it was evident that he is a true asset to CB JENI Homes. His vast knowledge of the construction process, keen attention to detail, and strong communication skills allowed us to have complete confidence in him and the quality of our new home. [name removed] was always readily available to answer any questions, address concerns, and provide valuable guidance throughout the construction process. Moreover, [name removed]'s commitment to excellence did not end once we moved in. He has continued to be a reliable resource, promptly addressing any post-move-in issues and ensuring that all our needs are met. His willingness to go above and beyond to guarantee our satisfaction has made us feel genuinely valued as homeowners. [name removed]'s exemplary performance reflects not only his personal dedication but also the high standards upheld by CB JENI Homes. It is evident that [name removed] takes great pride in his work and is committed to providing an unparalleled home-buying experience for his clients. In conclusion, I would like to express my gratitude to [name removed] and the entire CB JENI team for their unwavering support and commendable service. I wholeheartedly recommend [name removed] as a builder and am confident that he will continue to be an invaluable asset to CB JENI Homes and its clients.

4.8
Verified Homeowner
Haltom City, TX, on Jun 20, 2023

House not made well. Purchase experience was terrible.

4.2
Verified Homeowner
Haltom City, TX, on May 14, 2023

Interaction with recommended loan officer

5.0
Verified Homeowner
Haltom City, TX, on Apr 27, 2023

[name removed] was great. The (builder) I started with quit a week before we were supposed to close. The guy (builder) that took over did not do what the first guy promised. Those items are still incomplete.

2.1
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Haltom City, on Mar 19, 2025

Loved the whole process and love my new home!

5.0
Verified Homeowner
Haltom City, on Jan 01, 2025

What I've liked about the warranty is the willingness and expediance of service provi

4.0
Verified Homeowner
Haltom City, on Dec 01, 2024

[name removed] and [name removed] are always prompt, professional, and kind. The warranty work always gets done quickly and with quality.

5.0
Verified Homeowner
Haltom City, on Aug 31, 2024

They are quick to respond, which is good

3.9
Verified Homeowner
Haltom City, on Nov 07, 2023

My floor was uneven in several spots. They had people into repair. However there are still uneven spots. When I spoke to [name removed] about it told me that they are with a certain amount that it is within variance. However if I can still feel by just walking over it. It’s not okay with me.

2.1
Verified Homeowner
Haltom City, on Oct 26, 2023

I REALLY LIKE IT

5.0
Verified Homeowner
Haltom City, on May 17, 2023

Warranty has been responsive and very helpful

4.5
Verified Homeowner
Haltom City, on May 08, 2023

Response time, good

5.0
Verified Homeowner
Haltom City, on Jan 23, 2023

Getting something done for instance painting the baseboard after it has been replaced has taken months..

2.5
Verified Homeowner
Haltom City, on Jan 16, 2023

Getting ahold of anyone was rough when I moved in. It took forever to get things done and/or fixed. Because of sloppy work up front the floor absorbed paint that won’t come off, the back splash is unsightly and my attic ladder STILL is not fixed after 6 months.

2.1
Verified Homeowner
Haltom City, on Jan 01, 2023

Have not had any warranty service experience yet, but when moving it I was able to get all of my issues resolved. Although, some took several weeks after I moved in to get resolved, which was disappointing.

4.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Haltom City, on Mar 17, 2025

So far so good

4.9
Verified Homeowner
Haltom City, on Apr 07, 2024

My kitchen floor still has dents in it. It was repaired to manufacturing specifications but still feels dents in spots when you walk across it.

3.4
Verified Homeowner
Haltom City, on Jul 01, 2023

I like my home and CB Jeni had enough done for me to be able to move in. But there was a lot of unfinished work/touch ups that were still left upon my move-in. It also took weeks for even the simple things to be taken care of.

3.4
Verified Homeowner
Haltom City, on Jun 21, 2023

Was easy working with CB JENI from start to finish.

4.6
Verified Homeowner