Top Homebuilder Ratings & Reviews

CB JENI Homes

Lake Ridge Commons

45 Homeowner Reviews Completed Aug 2023 - Jul 2024

Overall Satisfaction

4.7
Customers' overall satisfaction
4.8
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Purchase Experience

4.8

Construction Experience

4.7

Customer Care Experience

4.8

Home Readiness

4.6

Installation & Workmanship

4.7

Community Profile

When working with CB JENI Lifestyle Homes, Texas’ largest and best townhome builder, you’ll enjoy low-maintenance living in the most desirable locations. Our townhomes are close to employment centers, shopping, entertainment and all the places you need to make your life meaningful. These featured communities will give you a taste of the great floorplans, locations, and prices that come standard with each CB JENI home!

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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

Grand Prairie, TX, on May 30, 2024

My likes are the communication between me and the builder and home. Dislikes was lender.

4.8
Verified Homeowner
Grand Prairie, on Jul 10, 2024

Most issues have been resolved promptly and satisfactorily. I have an outstanding air conditioning problem that was difficult to schedule but should be done this Friday.

4.4
Verified Homeowner
Grand Prairie, on May 07, 2024

[name removed] is amazing and always effects! Such a pleasure to work with

5.0
Verified Homeowner
Grand Prairie, TX, on May 08, 2024

The interaction with Ms [name removed] was amazing from beginning to close. She answered all of my questions and concerns. She had an amazing personality. I didn't buy in one community just because of how the sales rep interacted with me. I really appreciate her professionalism.

5.0
Verified Homeowner
Grand Prairie, on Feb 20, 2024

Customer service is excellent

5.0
Verified Homeowner
Grand Prairie, TX, on May 05, 2024

[name removed] has been very nice, sweet and on top of things throughout this whole process. She’s also excellent at following through with others to expedite this whole process and keep things on track. [name removed] has been an absolute joy to work with!! He’s great at explaining things and has been excellent at getting some needed repairs done promptly and efficiently.

4.9
Verified Homeowner
Grand Prairie, on Jan 23, 2024

My warranty person [name removed] is great. He always meets my warranty request in a timely manner with a great, positive attitude. What I don't like is the shifting of my walls and floors. I have cracks all over the home due to I guess the shifting of the house. The house is brand new but the cracks make it feel like an old home.

4.8
Verified Homeowner
Grand Prairie, TX, on Apr 14, 2024

The process was very smooth and the CB JENI staff was helpful and friendly

5.0
Verified Homeowner
Grand Prairie, on Jan 10, 2024

Excellent customer service

5.0
Verified Homeowner
Grand Prairie, TX, on Mar 30, 2024

Easy, simple, and smooth. They took care of our minor concerns before closing during the blue tape week.

5.0
Verified Homeowner
Grand Prairie, on Jan 04, 2024

Quick response!

5.0
Verified Homeowner
Grand Prairie, TX, on Mar 07, 2024

CB JENI Homes has been a great experience! This my wife and I first home and CB JENI has proven as a top notch builder and community. Throughout the whole process every team member, lead by the initially introduced Representative [name removed], has been superb with communication, honesty and timing. The building timeline was meet with no issues and closing process was smooth. Thank you for making this a wonderful experience!

5.0
Verified Homeowner
Grand Prairie, on Dec 29, 2023

I submitted a warranty request for a microwave and the matter still has not been addressed. I have lived her since July of 2023.

2.7
Verified Homeowner
Grand Prairie, TX, on Mar 03, 2024

The purchase experience was very smooth.

4.8
Verified Homeowner
Grand Prairie, on Dec 12, 2023

Grateful for the follow up on warranty and care.

5.0
Verified Homeowner
Grand Prairie, TX, on Feb 17, 2024

I like the weekly communications with every update on the building process. It made me excited and made me feel important.

4.6
Verified Homeowner
Grand Prairie, TX, on Sep 30, 2023

The entire process was stress free and I received detailed information about the progress of my home. Everyone has been extremely helpful!

4.9
Verified Homeowner
Grand Prairie, on Dec 04, 2023

I appreciate the actual follow up and service by your team. We have reported a few minor areas needing attention and your team has done an excellent job in responding.

5.0
Verified Homeowner
Grand Prairie, on Dec 04, 2023

I really like the fact that I have received calls from the CB Jenni team checking in if I needed any help with anything. They have all been very supportive

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

Grand Prairie, TX, on May 30, 2024

My likes are the communication between me and the builder and home. Dislikes was lender.

4.8
Verified Homeowner
Grand Prairie, TX, on May 08, 2024

The interaction with Ms [name removed] was amazing from beginning to close. She answered all of my questions and concerns. She had an amazing personality. I didn't buy in one community just because of how the sales rep interacted with me. I really appreciate her professionalism.

5.0
Verified Homeowner
Grand Prairie, TX, on May 05, 2024

[name removed] has been very nice, sweet and on top of things throughout this whole process. She’s also excellent at following through with others to expedite this whole process and keep things on track. [name removed] has been an absolute joy to work with!! He’s great at explaining things and has been excellent at getting some needed repairs done promptly and efficiently.

4.9
Verified Homeowner
Grand Prairie, TX, on Apr 14, 2024

The process was very smooth and the CB JENI staff was helpful and friendly

5.0
Verified Homeowner
Grand Prairie, TX, on Mar 30, 2024

Easy, simple, and smooth. They took care of our minor concerns before closing during the blue tape week.

5.0
Verified Homeowner
Grand Prairie, TX, on Mar 07, 2024

CB JENI Homes has been a great experience! This my wife and I first home and CB JENI has proven as a top notch builder and community. Throughout the whole process every team member, lead by the initially introduced Representative [name removed], has been superb with communication, honesty and timing. The building timeline was meet with no issues and closing process was smooth. Thank you for making this a wonderful experience!

5.0
Verified Homeowner
Grand Prairie, TX, on Mar 03, 2024

The purchase experience was very smooth.

4.8
Verified Homeowner
Grand Prairie, TX, on Feb 17, 2024

I like the weekly communications with every update on the building process. It made me excited and made me feel important.

4.6
Verified Homeowner
Grand Prairie, TX, on Sep 30, 2023

The entire process was stress free and I received detailed information about the progress of my home. Everyone has been extremely helpful!

4.9
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Grand Prairie, on Jul 10, 2024

Most issues have been resolved promptly and satisfactorily. I have an outstanding air conditioning problem that was difficult to schedule but should be done this Friday.

4.4
Verified Homeowner
Grand Prairie, on May 07, 2024

[name removed] is amazing and always effects! Such a pleasure to work with

5.0
Verified Homeowner
Grand Prairie, on Feb 20, 2024

Customer service is excellent

5.0
Verified Homeowner
Grand Prairie, on Jan 23, 2024

My warranty person [name removed] is great. He always meets my warranty request in a timely manner with a great, positive attitude. What I don't like is the shifting of my walls and floors. I have cracks all over the home due to I guess the shifting of the house. The house is brand new but the cracks make it feel like an old home.

4.8
Verified Homeowner
Grand Prairie, on Jan 10, 2024

Excellent customer service

5.0
Verified Homeowner
Grand Prairie, on Jan 04, 2024

Quick response!

5.0
Verified Homeowner
Grand Prairie, on Dec 29, 2023

I submitted a warranty request for a microwave and the matter still has not been addressed. I have lived her since July of 2023.

2.7
Verified Homeowner
Grand Prairie, on Dec 12, 2023

Grateful for the follow up on warranty and care.

5.0
Verified Homeowner
Grand Prairie, on Dec 04, 2023

I appreciate the actual follow up and service by your team. We have reported a few minor areas needing attention and your team has done an excellent job in responding.

5.0
Verified Homeowner
Grand Prairie, on Dec 04, 2023

I really like the fact that I have received calls from the CB Jenni team checking in if I needed any help with anything. They have all been very supportive

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

There are no homeowner comments for this time period yet