Top Homebuilder Ratings & Reviews

CB JENI Homes

Midtown GP

36 Homeowner Reviews Completed Aug 2024 - Nov 2025

Overall Satisfaction

4.7
Customers' overall satisfaction
4.7
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Overall Experience

4.8

Purchase Experience

4.9

Construction Experience

4.7

Customer Care Experience

4.8

Home Readiness

4.8

Installation & Workmanship

4.4

Community Profile

When working with CB JENI Lifestyle Homes, Texas’ largest and best townhome builder, you’ll enjoy low-maintenance living in the most desirable locations. Our townhomes are close to employment centers, shopping, entertainment and all the places you need to make your life meaningful. These featured communities will give you a taste of the great floorplans, locations, and prices that come standard with each CB JENI home!

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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

Grand Prairie, on May 24, 2025

Nothing

5.0
Verified Homeowner
Grand Prairie, TX, on Oct 17, 2025

My construction manager ([name removed]) in this new community has been awful. From my 1st orientation and final walk thru he blew through everything real quick without ensuring I understood. I made complaints about the AC in my new home that it was making a lot of noise during my orientation and final walk thru and all he could say was that the noise is normal and it’d reduce after I move in since there would be furnitures. I was insisting that this wasn’t the case and that something was wrong with the system outside and it would prevent me from sleeping at night. After i moved in jt was exactly the case and couldn’t sleep for a couple of nights until i had to submit another work order for the system outside to be taken a look at and was told that something was indeed broken. He hasn’t been responsive and tries to close work orders without ensuring the issue has been resolved. I always have to submit multiple warranty orders before it’s taken seriously and this wasn’t the same case at my previous cb jeni property at city point

3.2
Verified Homeowner
Grand Prairie, TX, on Jul 05, 2025

The incentives were great.

5.0
Verified Homeowner
Grand Prairie, TX, on May 31, 2025

They were so kind and made me feel important in this purchasing process.

5.0
Verified Homeowner
Grand Prairie, TX, on May 23, 2025

I loved how present everyone has been with this process. Everyone has made sure I feel like my concerns matter when I’ve had something come up.

5.0
Verified Homeowner
Grand Prairie, TX, on May 16, 2025

The communication and willingness to help and answer any and all questions has been great.

5.0
Verified Homeowner
Grand Prairie, TX, on May 13, 2025

The only dislike that we experience was the constant sending of documents that we had already submitted, it became frustrating. But over-all the purchase experience was amazing. Everyone that helped us through the process were very professional, friendly, helpful, and awesome.

5.0
Verified Homeowner
Grand Prairie, TX, on Mar 31, 2025

My experience was great

5.0
Verified Homeowner
Grand Prairie, TX, on Mar 27, 2025

I enjoyed working with the CB Jeni team! [name removed] and [name removed] were extremely helpful throughout the process. We enjoyed the quality of our home and the process of getting updates. My only dislike what the lending company we worked through (Highland Homes). Felt some pressure with needing to buy credits even after we were told that they were not needed. They were late to send some documents that needed to be signed at closing and some of their emails pressured to sign non-required paperwork didn’t feel right.

5.0
Verified Homeowner
Grand Prairie, TX, on Mar 26, 2025

[name removed] was great in the beginning of the process by breaking everything down for me as a Veteran first time home buyer. After deciding on the home, [name removed] was great during all the later steps. Thoroughly explained everything about the home and warranty process. He offered personal feedback on the home and really felt a connection between him and the homes. [name removed] has been available to answer all of my concerns even after the purchase. I would definitely recommend [name removed] to friends and family looking to purchase in the area. Thank you for the phenomenal customer service.

5.0
Verified Homeowner
Grand Prairie, TX, on Feb 04, 2025

From the very beginning, everything went smoothly with the purchase of our CB Jeni property. The lender, sales community manager, and builders were all so kind, helpful, and knowledgeable in helping us through this process!

4.9
Verified Homeowner
Grand Prairie, TX, on Jan 06, 2025

Everything went very smooth, no complaints. [name removed] and [name removed] were great to work with

5.0
Verified Homeowner
Grand Prairie, TX, on Dec 30, 2024

Everything went well!

5.0
Verified Homeowner
Grand Prairie, TX, on Sep 01, 2024

The preferred lender experience was terrible. Till last day of closing I was not given disclosures. Kitchen cabinet are of low quality and color work is spotty. The door had lot of damages shown at blue tap meeting but was not fix. The finish of the things is not great at all, just feeling like you are getting rental home.

3.7
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

Grand Prairie, TX, on Oct 17, 2025

My construction manager ([name removed]) in this new community has been awful. From my 1st orientation and final walk thru he blew through everything real quick without ensuring I understood. I made complaints about the AC in my new home that it was making a lot of noise during my orientation and final walk thru and all he could say was that the noise is normal and it’d reduce after I move in since there would be furnitures. I was insisting that this wasn’t the case and that something was wrong with the system outside and it would prevent me from sleeping at night. After i moved in jt was exactly the case and couldn’t sleep for a couple of nights until i had to submit another work order for the system outside to be taken a look at and was told that something was indeed broken. He hasn’t been responsive and tries to close work orders without ensuring the issue has been resolved. I always have to submit multiple warranty orders before it’s taken seriously and this wasn’t the same case at my previous cb jeni property at city point

3.2
Verified Homeowner
Grand Prairie, TX, on Jul 05, 2025

The incentives were great.

5.0
Verified Homeowner
Grand Prairie, TX, on May 31, 2025

They were so kind and made me feel important in this purchasing process.

5.0
Verified Homeowner
Grand Prairie, TX, on May 23, 2025

I loved how present everyone has been with this process. Everyone has made sure I feel like my concerns matter when I’ve had something come up.

5.0
Verified Homeowner
Grand Prairie, TX, on May 16, 2025

The communication and willingness to help and answer any and all questions has been great.

5.0
Verified Homeowner
Grand Prairie, TX, on May 13, 2025

The only dislike that we experience was the constant sending of documents that we had already submitted, it became frustrating. But over-all the purchase experience was amazing. Everyone that helped us through the process were very professional, friendly, helpful, and awesome.

5.0
Verified Homeowner
Grand Prairie, TX, on Mar 31, 2025

My experience was great

5.0
Verified Homeowner
Grand Prairie, TX, on Mar 27, 2025

I enjoyed working with the CB Jeni team! [name removed] and [name removed] were extremely helpful throughout the process. We enjoyed the quality of our home and the process of getting updates. My only dislike what the lending company we worked through (Highland Homes). Felt some pressure with needing to buy credits even after we were told that they were not needed. They were late to send some documents that needed to be signed at closing and some of their emails pressured to sign non-required paperwork didn’t feel right.

5.0
Verified Homeowner
Grand Prairie, TX, on Mar 26, 2025

[name removed] was great in the beginning of the process by breaking everything down for me as a Veteran first time home buyer. After deciding on the home, [name removed] was great during all the later steps. Thoroughly explained everything about the home and warranty process. He offered personal feedback on the home and really felt a connection between him and the homes. [name removed] has been available to answer all of my concerns even after the purchase. I would definitely recommend [name removed] to friends and family looking to purchase in the area. Thank you for the phenomenal customer service.

5.0
Verified Homeowner
Grand Prairie, TX, on Feb 04, 2025

From the very beginning, everything went smoothly with the purchase of our CB Jeni property. The lender, sales community manager, and builders were all so kind, helpful, and knowledgeable in helping us through this process!

4.9
Verified Homeowner
Grand Prairie, TX, on Jan 06, 2025

Everything went very smooth, no complaints. [name removed] and [name removed] were great to work with

5.0
Verified Homeowner
Grand Prairie, TX, on Dec 30, 2024

Everything went well!

5.0
Verified Homeowner
Grand Prairie, TX, on Sep 01, 2024

The preferred lender experience was terrible. Till last day of closing I was not given disclosures. Kitchen cabinet are of low quality and color work is spotty. The door had lot of damages shown at blue tap meeting but was not fix. The finish of the things is not great at all, just feeling like you are getting rental home.

3.7
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Grand Prairie, on May 24, 2025

Nothing

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

There are no homeowner comments for this time period yet