Top Homebuilder Ratings & Reviews

CB JENI Homes

City Point

55 Homeowner Reviews Completed Mar 2023 - Jul 2024

Overall Satisfaction

4.6
Customers' overall satisfaction
4.5
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Purchase Experience

4.9

Home Personalization Experience

4.9

Construction Experience

4.8

Customer Care Experience

4.9

Home Readiness

4.5

Installation & Workmanship

4.5

Community Profile

When working with CB JENI Lifestyle Homes, Texas’ largest and best townhome builder, you’ll enjoy low-maintenance living in the most desirable locations. Our townhomes are close to employment centers, shopping, entertainment and all the places you need to make your life meaningful. These featured communities will give you a taste of the great floorplans, locations, and prices that come standard with each CB JENI home!

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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

North Richland Hills, on Mar 10, 2024

I’ve been extremely satisfied with the entire process ??

5.0
Verified Homeowner
North Richland Hills, on Jul 14, 2024

The process was easy and friendly

5.0
Verified Homeowner
North Richland Hills, TX, on Jul 14, 2024

They were transparent throughout the process

5.0
Verified Homeowner
North Richland Hills, on Feb 25, 2024

A few early landscaping issues. A few field mice probably driven in by construction but am concerned if there are gaps in the construction allowing them in the house.

5.0
Verified Homeowner
North Richland Hills, on Apr 06, 2024

We love our new home. From the spaces to the support when a warranty ticket is created. The only thing we didn’t like and are very disappointed are the quality of the cabinets.

4.1
Verified Homeowner
North Richland Hills, TX, on Jul 05, 2024

The communication was great!

4.9
Verified Homeowner
North Richland Hills, on Oct 25, 2023

I like their Quick response .

5.0
Verified Homeowner
North Richland Hills, on Apr 01, 2024

Convenient location, construction finished on time.

4.4
Verified Homeowner
North Richland Hills, TX, on May 08, 2024

Liked the customer experience but was not happy with the changes in materials used such as flooring, countertops, and front door.

4.5
Verified Homeowner
North Richland Hills, on Jul 04, 2023

I dislike the refrigerator. Experienced the most issues and staining on the floors because of it

3.7
Verified Homeowner
North Richland Hills, on Mar 13, 2024

Very friendly, warm interactions with [name removed] and [name removed].

4.2
Verified Homeowner
North Richland Hills, TX, on May 06, 2024

Dissatisfied with quality of workmanship in some areas and move-in cleanliness/readiness

4.5
Verified Homeowner
North Richland Hills, on Feb 27, 2024

The initial process of buying a home from CB Jeni was very good. The disappointing part came 30 days after closing. I have had my electricity and water shut off by construction crews and my internet box bulldozed. On each occasion, the construction manager was less than unwilling to help. Seems like once CB Jeni is funded for the home, they no longer have any interest in helping with anything.

4.0
Verified Homeowner
North Richland Hills, TX, on May 05, 2024

There were still some areas that needed touch up paint and the garage floor was very dirty upon move in. Other than that the communication and quality of the home is excellent!

4.3
Verified Homeowner
North Richland Hills, TX, on Apr 23, 2024

My purchase experience was seamless and was greatly helped by [name removed] who answered all my questions and referred me to the right people.

4.7
Verified Homeowner
North Richland Hills, TX, on Nov 14, 2023

[name removed] was very resourceful and made the buying experience very smooth

5.0
Verified Homeowner
North Richland Hills, TX, on Nov 13, 2023

Everyone involved with the process from start to Finish were nice and carried me along.

4.9
Verified Homeowner
North Richland Hills, TX, on Nov 13, 2023

Very smooth process. Constant communication from the community leasing agent and construction manager.

5.0
Verified Homeowner
North Richland Hills, TX, on Nov 06, 2023

Good communication from [name removed] and [name removed] throughout the finish of build, walk throughs, contact information, etc. [name removed] was very responsive to any questions we had and answered inquiries in a timely manner. Appreciated the follow up and the ease of closing as well.

4.7
Verified Homeowner
North Richland Hills, TX, on Oct 30, 2023

[Translated from ES] They answered all our emails, they were flexible in our requirements, they met the deadlines and [name removed] was sensational. very thankful...

4.7
Verified Homeowner
North Richland Hills, TX, on Oct 27, 2023

The people that I have worked with have been great especially [name removed] and [name removed]. The overall quality of the home is okay.

4.5
Verified Homeowner
North Richland Hills, TX, on Oct 17, 2023

[name removed] and [name removed] were very helpful.

4.9
Verified Homeowner
North Richland Hills, TX, on Oct 10, 2023

[name removed] and [name removed] are awesome to work with and always there to help or answer questions!

5.0
Verified Homeowner
North Richland Hills, TX, on Jun 11, 2023

Like - Community and Construction manager were very helpful and provided all the information throughout the build process. Dislike - limited customizable options and design selections.

4.5
Verified Homeowner
North Richland Hills, TX, on Jun 10, 2023

I loved the way [name removed] and [name removed] followed (and still do) up all the process, they called us, asked how we felt about every step and helped us to fix all the reported issues. It was lovely how [name removed] gave us the keys of the house ??

4.7
Verified Homeowner
North Richland Hills, TX, on May 28, 2023

Everything was very smooth and communication was excellent and helped greatly in planning.

5.0
Verified Homeowner
North Richland Hills, TX, on May 23, 2023

First and foremost, I most appreciated the level of communication that was given throughout the construction phase. I decided to purchase about three months prior to the homes completion and I received construction updates every week. The quality of the home is high and if there was anything that I needed addressed, it was done thoroughly and promptly.

5.0
Verified Homeowner
North Richland Hills, TX, on Mar 03, 2023

As I'm in the home little details were missed. There's paint droplets on the floor, the floor is soft in some areas and staining in the tub, shower basin and sinks. I've also already had issues with my refrigerator and it needs repairs

4.7
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

North Richland Hills, TX, on Jul 14, 2024

They were transparent throughout the process

5.0
Verified Homeowner
North Richland Hills, TX, on Jul 05, 2024

The communication was great!

4.9
Verified Homeowner
North Richland Hills, TX, on May 08, 2024

Liked the customer experience but was not happy with the changes in materials used such as flooring, countertops, and front door.

4.5
Verified Homeowner
North Richland Hills, TX, on May 06, 2024

Dissatisfied with quality of workmanship in some areas and move-in cleanliness/readiness

4.5
Verified Homeowner
North Richland Hills, TX, on May 05, 2024

There were still some areas that needed touch up paint and the garage floor was very dirty upon move in. Other than that the communication and quality of the home is excellent!

4.3
Verified Homeowner
North Richland Hills, TX, on Apr 23, 2024

My purchase experience was seamless and was greatly helped by [name removed] who answered all my questions and referred me to the right people.

4.7
Verified Homeowner
North Richland Hills, TX, on Nov 14, 2023

[name removed] was very resourceful and made the buying experience very smooth

5.0
Verified Homeowner
North Richland Hills, TX, on Nov 13, 2023

Everyone involved with the process from start to Finish were nice and carried me along.

4.9
Verified Homeowner
North Richland Hills, TX, on Nov 13, 2023

Very smooth process. Constant communication from the community leasing agent and construction manager.

5.0
Verified Homeowner
North Richland Hills, TX, on Nov 06, 2023

Good communication from [name removed] and [name removed] throughout the finish of build, walk throughs, contact information, etc. [name removed] was very responsive to any questions we had and answered inquiries in a timely manner. Appreciated the follow up and the ease of closing as well.

4.7
Verified Homeowner
North Richland Hills, TX, on Oct 30, 2023

[Translated from ES] They answered all our emails, they were flexible in our requirements, they met the deadlines and [name removed] was sensational. very thankful...

4.7
Verified Homeowner
North Richland Hills, TX, on Oct 27, 2023

The people that I have worked with have been great especially [name removed] and [name removed]. The overall quality of the home is okay.

4.5
Verified Homeowner
North Richland Hills, TX, on Oct 17, 2023

[name removed] and [name removed] were very helpful.

4.9
Verified Homeowner
North Richland Hills, TX, on Oct 10, 2023

[name removed] and [name removed] are awesome to work with and always there to help or answer questions!

5.0
Verified Homeowner
North Richland Hills, TX, on Jun 11, 2023

Like - Community and Construction manager were very helpful and provided all the information throughout the build process. Dislike - limited customizable options and design selections.

4.5
Verified Homeowner
North Richland Hills, TX, on Jun 10, 2023

I loved the way [name removed] and [name removed] followed (and still do) up all the process, they called us, asked how we felt about every step and helped us to fix all the reported issues. It was lovely how [name removed] gave us the keys of the house ??

4.7
Verified Homeowner
North Richland Hills, TX, on May 28, 2023

Everything was very smooth and communication was excellent and helped greatly in planning.

5.0
Verified Homeowner
North Richland Hills, TX, on May 23, 2023

First and foremost, I most appreciated the level of communication that was given throughout the construction phase. I decided to purchase about three months prior to the homes completion and I received construction updates every week. The quality of the home is high and if there was anything that I needed addressed, it was done thoroughly and promptly.

5.0
Verified Homeowner
North Richland Hills, TX, on Mar 03, 2023

As I'm in the home little details were missed. There's paint droplets on the floor, the floor is soft in some areas and staining in the tub, shower basin and sinks. I've also already had issues with my refrigerator and it needs repairs

4.7
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

North Richland Hills, on Mar 10, 2024

I’ve been extremely satisfied with the entire process ??

5.0
Verified Homeowner
North Richland Hills, on Feb 25, 2024

A few early landscaping issues. A few field mice probably driven in by construction but am concerned if there are gaps in the construction allowing them in the house.

5.0
Verified Homeowner
North Richland Hills, on Oct 25, 2023

I like their Quick response .

5.0
Verified Homeowner
North Richland Hills, on Jul 04, 2023

I dislike the refrigerator. Experienced the most issues and staining on the floors because of it

3.7
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

North Richland Hills, on Jul 14, 2024

The process was easy and friendly

5.0
Verified Homeowner
North Richland Hills, on Apr 06, 2024

We love our new home. From the spaces to the support when a warranty ticket is created. The only thing we didn’t like and are very disappointed are the quality of the cabinets.

4.1
Verified Homeowner
North Richland Hills, on Apr 01, 2024

Convenient location, construction finished on time.

4.4
Verified Homeowner
North Richland Hills, on Mar 13, 2024

Very friendly, warm interactions with [name removed] and [name removed].

4.2
Verified Homeowner
North Richland Hills, on Feb 27, 2024

The initial process of buying a home from CB Jeni was very good. The disappointing part came 30 days after closing. I have had my electricity and water shut off by construction crews and my internet box bulldozed. On each occasion, the construction manager was less than unwilling to help. Seems like once CB Jeni is funded for the home, they no longer have any interest in helping with anything.

4.0
Verified Homeowner