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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers
Celina, on Dec 22, 2024
Warranty service and communication could be better, HOA communication could be better.
Celina, on May 09, 2025
[name removed] has been awesome to work with, always available, knowledgeable and ready to help. The warranty process feels very "tight" and procedural and that could be enhanced.
Celina, TX, on May 09, 2025
[name removed] was the best! [name removed] was a little challenging at times but no real complaints. Everything was right on time (or ahead of schedule) and so far, any warranty issues have been resolved easily and quickly.
Celina, on Apr 30, 2024
Good quality construction, easy to work with, explain things very well. [name removed] in the sales office is AWESOME. She is incredibly knowledgeable and always always ready to help or answer any questions. She really made the building and buying experience the best it could be. While I understand that our community has all pre-planned design choices, that's the one thing I would have changed. It would have been nice to have at least a few different options that we could pick ourselves - for example, I would have preferred a different kitchen counter and I would MUCH prefer the wood-look tile rather than the LVP. I'm really not a fan of the LVP. The warranty process has been incredibly easy too - and CB Jeni has been quick and responsive. So far not a huge fan of the HOA for [name removed] Hills. Not sure how much influence CB Jeni has with that part though.
Celina, TX, on Mar 20, 2025
I didn't face any issue with CB Jeni but the preferred lender looks like he scammed me. He used all credits that I got and on top of that he made me pay extra for closing.
Celina, on Nov 25, 2023
There are nails all over this place resulting in several tire changes costing a lot of money
Celina, TX, on Mar 16, 2025
The preferred lender could have been a little more accommodative in the points they used from the all the credits(lender's credit, seller's credit and even the realtor credit). I felt they just wanted to use all just by playing with the numbers here and there.
Celina, on Apr 10, 2024
Customer Service follow up was not good. Issues with taking care of repairs due to Vendors work not been supervised under construction..
Celina, TX, on Dec 14, 2024
I like the front office people, itnis easy to deal with.
Celina, on Mar 21, 2024
I appreciate how responsive everyone has been. [name removed], especially, has gone out of his way to ensure my experience with CB JENI is pleasant. I appreciate all his hard work scheduling and facilitating repairs for my home.
Celina, TX, on Nov 09, 2024
I had a fantastic experience with CB Jeni, thanks to [name removed], the builder manager. From the initial contract signing to working with the lender, she was incredibly helpful at every step. [name removed] was always available to answer my questions, even outside her regular hours, and she made the entire process remarkably smooth. Her commitment and responsiveness truly made a difference, turning what could have been a stressful process into a seamless and positive experience.
Celina, TX, on Nov 08, 2024
I am okay with Everything, But Construction Manager is not up to the mark anything we ask he will say that what it has to be and many things i have asked about construction not give proper answers, I am dissatisfied here some what.- Asked about water drain as it is given in other houses what it has not given to my house no proper answer from [name removed].
Celina, TX, on Nov 07, 2024
High quality workmanship and great customer service.
Celina, TX, on Apr 30, 2024
[name removed] in the sales office was very personable and truly excited for me. She always responded to questions, even on her day off. [name removed] was the builder that I trusted from the beginning. I always felt he was looking out for me and my best interest. [name removed] is very punctual and is a get it done kinda guy. I would recommend [name removed] to all my friends and family. Such a great experience!!!
Celina, TX, on Apr 30, 2024
[name removed] and [name removed] were great to work with, they made the process go smooth and painless!
Celina, TX, on Jan 05, 2024
Everyone was so professional and kind throughout the entire experience. This was my first time buying a home and it was completely seamless and an amazing experience.
Celina, TX, on Dec 14, 2023
I have found the workmanship not to my satisfaction. Cabinets that fly open & hit the wall. Lack of paint in corner of cabinets & not painted entirely. They are never going to last with 1 coat of paint. Dead grass in the yard & places with no grass. A shower door in the master that flys open & hits the wall. A dirty stained patio. Overlay put over it & now it is splotchy gray & white. A ton of “pops” on upstairs carpeted areas. Not satisfied with my first 2 1/2 weeks living here. Very disappointed in CBJ!
Celina, TX, on Dec 14, 2023
I greatly appreciated [name removed]'s assistance throughout the entire purchase experience. Her weekly email updates on the construction process were incredibly helpful, and her proactive communication made the entire process smoother. [name removed]'s dedication and helpfulness were standout aspects that positively influenced my overall purchase experience.
Celina, TX, on Oct 29, 2023
Easy quick purchase with good communication and follow up
Celina, TX, on Oct 24, 2023
Just the rush to close and corporate not being completely understanding of the loan situation.. i loved how understanding [name removed] was with the loan situation and helped make sure things were good with corporate .
Celina, TX, on Jun 28, 2023
Everything went smoothly. I was given constant updates on the building process.
Celina, TX, on Apr 17, 2023
Everything went well. Except, I disliked the fact that we still do not have access to internet. I was told that the community has att and spectrum, which is not true. It’s taken months and still it’s not fully ready. Might need to disclose that to buyers, especially if they rely on internet for work from home!!
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers
Celina, TX, on May 09, 2025
[name removed] was the best! [name removed] was a little challenging at times but no real complaints. Everything was right on time (or ahead of schedule) and so far, any warranty issues have been resolved easily and quickly.
Celina, TX, on Mar 20, 2025
I didn't face any issue with CB Jeni but the preferred lender looks like he scammed me. He used all credits that I got and on top of that he made me pay extra for closing.
Celina, TX, on Mar 16, 2025
The preferred lender could have been a little more accommodative in the points they used from the all the credits(lender's credit, seller's credit and even the realtor credit). I felt they just wanted to use all just by playing with the numbers here and there.
Celina, TX, on Dec 14, 2024
I like the front office people, itnis easy to deal with.
Celina, TX, on Nov 09, 2024
I had a fantastic experience with CB Jeni, thanks to [name removed], the builder manager. From the initial contract signing to working with the lender, she was incredibly helpful at every step. [name removed] was always available to answer my questions, even outside her regular hours, and she made the entire process remarkably smooth. Her commitment and responsiveness truly made a difference, turning what could have been a stressful process into a seamless and positive experience.
Celina, TX, on Nov 08, 2024
I am okay with Everything, But Construction Manager is not up to the mark anything we ask he will say that what it has to be and many things i have asked about construction not give proper answers, I am dissatisfied here some what.- Asked about water drain as it is given in other houses what it has not given to my house no proper answer from [name removed].
Celina, TX, on Nov 07, 2024
High quality workmanship and great customer service.
Celina, TX, on Apr 30, 2024
[name removed] in the sales office was very personable and truly excited for me. She always responded to questions, even on her day off. [name removed] was the builder that I trusted from the beginning. I always felt he was looking out for me and my best interest. [name removed] is very punctual and is a get it done kinda guy. I would recommend [name removed] to all my friends and family. Such a great experience!!!
Celina, TX, on Apr 30, 2024
[name removed] and [name removed] were great to work with, they made the process go smooth and painless!
Celina, TX, on Jan 05, 2024
Everyone was so professional and kind throughout the entire experience. This was my first time buying a home and it was completely seamless and an amazing experience.
Celina, TX, on Dec 14, 2023
I have found the workmanship not to my satisfaction. Cabinets that fly open & hit the wall. Lack of paint in corner of cabinets & not painted entirely. They are never going to last with 1 coat of paint. Dead grass in the yard & places with no grass. A shower door in the master that flys open & hits the wall. A dirty stained patio. Overlay put over it & now it is splotchy gray & white. A ton of “pops” on upstairs carpeted areas. Not satisfied with my first 2 1/2 weeks living here. Very disappointed in CBJ!
Celina, TX, on Dec 14, 2023
I greatly appreciated [name removed]'s assistance throughout the entire purchase experience. Her weekly email updates on the construction process were incredibly helpful, and her proactive communication made the entire process smoother. [name removed]'s dedication and helpfulness were standout aspects that positively influenced my overall purchase experience.
Celina, TX, on Oct 29, 2023
Easy quick purchase with good communication and follow up
Celina, TX, on Oct 24, 2023
Just the rush to close and corporate not being completely understanding of the loan situation.. i loved how understanding [name removed] was with the loan situation and helped make sure things were good with corporate .
Celina, TX, on Jun 28, 2023
Everything went smoothly. I was given constant updates on the building process.
Celina, TX, on Apr 17, 2023
Everything went well. Except, I disliked the fact that we still do not have access to internet. I was told that the community has att and spectrum, which is not true. It’s taken months and still it’s not fully ready. Might need to disclose that to buyers, especially if they rely on internet for work from home!!
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers
Celina, on May 09, 2025
[name removed] has been awesome to work with, always available, knowledgeable and ready to help. The warranty process feels very "tight" and procedural and that could be enhanced.
Celina, on Nov 25, 2023
There are nails all over this place resulting in several tire changes costing a lot of money
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers
Celina, on Dec 22, 2024
Warranty service and communication could be better, HOA communication could be better.
Celina, on Apr 30, 2024
Good quality construction, easy to work with, explain things very well. [name removed] in the sales office is AWESOME. She is incredibly knowledgeable and always always ready to help or answer any questions. She really made the building and buying experience the best it could be. While I understand that our community has all pre-planned design choices, that's the one thing I would have changed. It would have been nice to have at least a few different options that we could pick ourselves - for example, I would have preferred a different kitchen counter and I would MUCH prefer the wood-look tile rather than the LVP. I'm really not a fan of the LVP. The warranty process has been incredibly easy too - and CB Jeni has been quick and responsive. So far not a huge fan of the HOA for [name removed] Hills. Not sure how much influence CB Jeni has with that part though.
Celina, on Apr 10, 2024
Customer Service follow up was not good. Issues with taking care of repairs due to Vendors work not been supervised under construction..