Top Homebuilder Ratings & Reviews

CB JENI Homes

Celina Hills

60 Homeowner Reviews Completed Jun 2023 - Dec 2024

CB JENI Homes

Overall Satisfaction

4.6
Customers' overall satisfaction
4.8
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Purchase Experience

5.0

Construction Experience

4.8

Customer Care Experience

4.8

Home Readiness

4.8

Installation & Workmanship

4.6

Community Profile

CB JENI Homes logo
When working with CB JENI Lifestyle Homes, Texas’ largest and best townhome builder, you’ll enjoy low-maintenance living in the most desirable locations. Our townhomes are close to employment centers, shopping, entertainment and all the places you need to make your life meaningful. These featured communities will give you a taste of the great floorplans, locations, and prices that come standard with each CB JENI home!

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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

Celina, on Aug 17, 2024

[name removed] was great and very responsive.

5.0
Verified Homeowner
Celina, TX, on Dec 14, 2024

I like the front office people, itnis easy to deal with.

5.0
Verified Homeowner
Celina, on Dec 22, 2024

Warranty service and communication could be better, HOA communication could be better.

3.1
Verified Homeowner
Celina, on Nov 25, 2023

There are nails all over this place resulting in several tire changes costing a lot of money

2.5
Verified Homeowner
Celina, on Apr 30, 2024

Good quality construction, easy to work with, explain things very well. [name removed] in the sales office is AWESOME. She is incredibly knowledgeable and always always ready to help or answer any questions. She really made the building and buying experience the best it could be. While I understand that our community has all pre-planned design choices, that's the one thing I would have changed. It would have been nice to have at least a few different options that we could pick ourselves - for example, I would have preferred a different kitchen counter and I would MUCH prefer the wood-look tile rather than the LVP. I'm really not a fan of the LVP. The warranty process has been incredibly easy too - and CB Jeni has been quick and responsive. So far not a huge fan of the HOA for [name removed] Hills. Not sure how much influence CB Jeni has with that part though.

4.3
Verified Homeowner
Celina, TX, on Nov 09, 2024

I had a fantastic experience with CB Jeni, thanks to [name removed], the builder manager. From the initial contract signing to working with the lender, she was incredibly helpful at every step. [name removed] was always available to answer my questions, even outside her regular hours, and she made the entire process remarkably smooth. Her commitment and responsiveness truly made a difference, turning what could have been a stressful process into a seamless and positive experience.

4.7
Verified Homeowner
Celina, on Nov 12, 2023

Schedule turnaround time to get things done

4.2
Verified Homeowner
Celina, on Apr 11, 2024

To be honest nothing.

4.1
Verified Homeowner
Celina, TX, on Nov 08, 2024

I am okay with Everything, But Construction Manager is not up to the mark anything we ask he will say that what it has to be and many things i have asked about construction not give proper answers, I am dissatisfied here some what.- Asked about water drain as it is given in other houses what it has not given to my house no proper answer from [name removed].

4.2
Verified Homeowner
Celina, on Apr 10, 2024

Customer Service follow up was not good. Issues with taking care of repairs due to Vendors work not been supervised under construction..

3.5
Verified Homeowner
Celina, TX, on Nov 07, 2024

High quality workmanship and great customer service.

5.0
Verified Homeowner
Celina, on Mar 21, 2024

I appreciate how responsive everyone has been. [name removed], especially, has gone out of his way to ensure my experience with CB JENI is pleasant. I appreciate all his hard work scheduling and facilitating repairs for my home.

4.4
Verified Homeowner
Celina, TX, on Apr 30, 2024

[name removed] in the sales office was very personable and truly excited for me. She always responded to questions, even on her day off. [name removed] was the builder that I trusted from the beginning. I always felt he was looking out for me and my best interest. [name removed] is very punctual and is a get it done kinda guy. I would recommend [name removed] to all my friends and family. Such a great experience!!!

5.0
Verified Homeowner
Celina, TX, on Apr 30, 2024

[name removed] and [name removed] were great to work with, they made the process go smooth and painless!

5.0
Verified Homeowner
Celina, TX, on Jan 05, 2024

Everyone was so professional and kind throughout the entire experience. This was my first time buying a home and it was completely seamless and an amazing experience.

4.9
Verified Homeowner
Celina, TX, on Dec 14, 2023

I have found the workmanship not to my satisfaction. Cabinets that fly open & hit the wall. Lack of paint in corner of cabinets & not painted entirely. They are never going to last with 1 coat of paint. Dead grass in the yard & places with no grass. A shower door in the master that flys open & hits the wall. A dirty stained patio. Overlay put over it & now it is splotchy gray & white. A ton of “pops” on upstairs carpeted areas. Not satisfied with my first 2 1/2 weeks living here. Very disappointed in CBJ!

3.1
Verified Homeowner
Celina, TX, on Dec 14, 2023

I greatly appreciated [name removed]'s assistance throughout the entire purchase experience. Her weekly email updates on the construction process were incredibly helpful, and her proactive communication made the entire process smoother. [name removed]'s dedication and helpfulness were standout aspects that positively influenced my overall purchase experience.

5.0
Verified Homeowner
Celina, TX, on Oct 29, 2023

Easy quick purchase with good communication and follow up

4.9
Verified Homeowner
Celina, TX, on Oct 24, 2023

Just the rush to close and corporate not being completely understanding of the loan situation.. i loved how understanding [name removed] was with the loan situation and helped make sure things were good with corporate .

5.0
Verified Homeowner
Celina, TX, on Sep 29, 2023

Very good

5.0
Verified Homeowner
Celina, TX, on Jun 28, 2023

Everything went smoothly. I was given constant updates on the building process.

4.8
Verified Homeowner
Celina, TX, on Jun 12, 2023

No complaints I love it here…??

5.0
Verified Homeowner
Celina, TX, on Apr 17, 2023

Everything went well. Except, I disliked the fact that we still do not have access to internet. I was told that the community has att and spectrum, which is not true. It’s taken months and still it’s not fully ready. Might need to disclose that to buyers, especially if they rely on internet for work from home!!

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

Celina, TX, on Dec 14, 2024

I like the front office people, itnis easy to deal with.

5.0
Verified Homeowner
Celina, TX, on Nov 09, 2024

I had a fantastic experience with CB Jeni, thanks to [name removed], the builder manager. From the initial contract signing to working with the lender, she was incredibly helpful at every step. [name removed] was always available to answer my questions, even outside her regular hours, and she made the entire process remarkably smooth. Her commitment and responsiveness truly made a difference, turning what could have been a stressful process into a seamless and positive experience.

4.7
Verified Homeowner
Celina, TX, on Nov 08, 2024

I am okay with Everything, But Construction Manager is not up to the mark anything we ask he will say that what it has to be and many things i have asked about construction not give proper answers, I am dissatisfied here some what.- Asked about water drain as it is given in other houses what it has not given to my house no proper answer from [name removed].

4.2
Verified Homeowner
Celina, TX, on Nov 07, 2024

High quality workmanship and great customer service.

5.0
Verified Homeowner
Celina, TX, on Apr 30, 2024

[name removed] in the sales office was very personable and truly excited for me. She always responded to questions, even on her day off. [name removed] was the builder that I trusted from the beginning. I always felt he was looking out for me and my best interest. [name removed] is very punctual and is a get it done kinda guy. I would recommend [name removed] to all my friends and family. Such a great experience!!!

5.0
Verified Homeowner
Celina, TX, on Apr 30, 2024

[name removed] and [name removed] were great to work with, they made the process go smooth and painless!

5.0
Verified Homeowner
Celina, TX, on Jan 05, 2024

Everyone was so professional and kind throughout the entire experience. This was my first time buying a home and it was completely seamless and an amazing experience.

4.9
Verified Homeowner
Celina, TX, on Dec 14, 2023

I have found the workmanship not to my satisfaction. Cabinets that fly open & hit the wall. Lack of paint in corner of cabinets & not painted entirely. They are never going to last with 1 coat of paint. Dead grass in the yard & places with no grass. A shower door in the master that flys open & hits the wall. A dirty stained patio. Overlay put over it & now it is splotchy gray & white. A ton of “pops” on upstairs carpeted areas. Not satisfied with my first 2 1/2 weeks living here. Very disappointed in CBJ!

3.1
Verified Homeowner
Celina, TX, on Dec 14, 2023

I greatly appreciated [name removed]'s assistance throughout the entire purchase experience. Her weekly email updates on the construction process were incredibly helpful, and her proactive communication made the entire process smoother. [name removed]'s dedication and helpfulness were standout aspects that positively influenced my overall purchase experience.

5.0
Verified Homeowner
Celina, TX, on Oct 29, 2023

Easy quick purchase with good communication and follow up

4.9
Verified Homeowner
Celina, TX, on Oct 24, 2023

Just the rush to close and corporate not being completely understanding of the loan situation.. i loved how understanding [name removed] was with the loan situation and helped make sure things were good with corporate .

5.0
Verified Homeowner
Celina, TX, on Sep 29, 2023

Very good

5.0
Verified Homeowner
Celina, TX, on Jun 28, 2023

Everything went smoothly. I was given constant updates on the building process.

4.8
Verified Homeowner
Celina, TX, on Jun 12, 2023

No complaints I love it here…??

5.0
Verified Homeowner
Celina, TX, on Apr 17, 2023

Everything went well. Except, I disliked the fact that we still do not have access to internet. I was told that the community has att and spectrum, which is not true. It’s taken months and still it’s not fully ready. Might need to disclose that to buyers, especially if they rely on internet for work from home!!

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Celina, on Aug 17, 2024

[name removed] was great and very responsive.

5.0
Verified Homeowner
Celina, on Nov 25, 2023

There are nails all over this place resulting in several tire changes costing a lot of money

2.5
Verified Homeowner
Celina, on Nov 12, 2023

Schedule turnaround time to get things done

4.2
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Celina, on Dec 22, 2024

Warranty service and communication could be better, HOA communication could be better.

3.1
Verified Homeowner
Celina, on Apr 30, 2024

Good quality construction, easy to work with, explain things very well. [name removed] in the sales office is AWESOME. She is incredibly knowledgeable and always always ready to help or answer any questions. She really made the building and buying experience the best it could be. While I understand that our community has all pre-planned design choices, that's the one thing I would have changed. It would have been nice to have at least a few different options that we could pick ourselves - for example, I would have preferred a different kitchen counter and I would MUCH prefer the wood-look tile rather than the LVP. I'm really not a fan of the LVP. The warranty process has been incredibly easy too - and CB Jeni has been quick and responsive. So far not a huge fan of the HOA for [name removed] Hills. Not sure how much influence CB Jeni has with that part though.

4.3
Verified Homeowner
Celina, on Apr 11, 2024

To be honest nothing.

4.1
Verified Homeowner
Celina, on Apr 10, 2024

Customer Service follow up was not good. Issues with taking care of repairs due to Vendors work not been supervised under construction..

3.5
Verified Homeowner
Celina, on Mar 21, 2024

I appreciate how responsive everyone has been. [name removed], especially, has gone out of his way to ensure my experience with CB JENI is pleasant. I appreciate all his hard work scheduling and facilitating repairs for my home.

4.4
Verified Homeowner