Top Homebuilder Ratings & Reviews

CB JENI Homes

Iron Horse

24 Homeowner Reviews Completed Dec 2018 - Jun 2020

Overall Satisfaction

4.4
Customers' overall satisfaction
4.1
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Purchase Experience

4.7

Home Personalization Experience

4.8

Lender Experience

4.2

Construction Experience

4.3

Customer Care Experience

4.7

Home Readiness

4.2

Installation & Workmanship

4.4

MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

North Richland Hills, on May 29, 2020

Meanie was great, very helpful, going out the way in area's she didn't have to. Frequent updates were always helpful.

4.1
Verified Homeowner
North Richland Hills, on May 27, 2020

quick response

5.0
Verified Homeowner
North Richland Hills, on May 03, 2020

Unfortunately I have had several warranty issues which mostly I have handled myself directly with vendors who were very responsive. [name removed] couldn't care or less

2.2
Verified Homeowner
North Richland Hills, on Apr 04, 2020

The sales manager and contractor for our property have gone above and beyond to make sure we had the best home-buying experience possible. They've made themselves readily available to answer our questions, resolve any issues (no matter how minor) and check in with us to make sure we were satisfied. I appreciated how friendly, helpful and knowledgeable they both were. It gave us peace of mind to know we are in good hands!

4.5
Verified Homeowner
North Richland Hills, on Mar 14, 2020

I felt very well taken care of. Everything was well layed out and put as simply as possible. I was greatly helped every step of the way to ensure everything went as smoothly as possible.

5.0
Verified Homeowner
North Richland Hills, on Mar 06, 2020

The process is easy and fast response. I still have an issue with the a/c but waiting on warmer weather to test the system with the warranty member. I also still feel there is an issue with the water pressure in the master shower. But, overall I’ve had a good experience.

4.6
Verified Homeowner
North Richland Hills, on Feb 29, 2020

Fast response.

4.5
Verified Homeowner
North Richland Hills, on Feb 03, 2020

I haven’t needed to use yet

4.4
Verified Homeowner
North Richland Hills, on Dec 14, 2019

Weekly updates from builder.

4.6
Verified Homeowner
North Richland Hills, on Dec 11, 2019

I liked the design center. Very simple and professional experience.

2.4
Verified Homeowner
North Richland Hills, on Nov 03, 2019

[removed] the sales manager was very informative and answered all my questions. He even responded on his off days. He was very professional. Also, the team at Green Brick Mortgage was friendly and very responsive to any questions. I closed on time and [removed] was at the closing as well.

5.0
Verified Homeowner
North Richland Hills, on Oct 29, 2019

Very easy for first time home buyers. Green Brick Mortgage, who they finance with were awesome.

4.0
Verified Homeowner
North Richland Hills, on Oct 15, 2019

Honesty throughout the process and how fast and painless everything was.

5.0
Verified Homeowner
North Richland Hills, on Oct 15, 2019

The community manager [removed] knowledge about the homes. I wanted a home that was spacious with a walk in closet in the bedroom and not the bathroom C B [removed] had everything I was looking As a first time homeowner, [removed] explain the process and what to expect from the builder.

5.0
Verified Homeowner
North Richland Hills, on Sep 14, 2019

The weekly construction updates were helpful in knowing the timeframe on when the home would be complete

4.6
Verified Homeowner
North Richland Hills, on Sep 04, 2019

The seller and the contractor were very friendly but the quality of the materials used are very bad quality. Homes are very expensive for the kind of material used and some of the work done is very poor. I should have paid more attention to the details before signing the contract and buying the home.

3.6
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

North Richland Hills, on May 29, 2020

Meanie was great, very helpful, going out the way in area's she didn't have to. Frequent updates were always helpful.

4.1
Verified Homeowner
North Richland Hills, on Apr 04, 2020

The sales manager and contractor for our property have gone above and beyond to make sure we had the best home-buying experience possible. They've made themselves readily available to answer our questions, resolve any issues (no matter how minor) and check in with us to make sure we were satisfied. I appreciated how friendly, helpful and knowledgeable they both were. It gave us peace of mind to know we are in good hands!

4.5
Verified Homeowner
North Richland Hills, on Mar 14, 2020

I felt very well taken care of. Everything was well layed out and put as simply as possible. I was greatly helped every step of the way to ensure everything went as smoothly as possible.

5.0
Verified Homeowner
North Richland Hills, on Dec 14, 2019

Weekly updates from builder.

4.6
Verified Homeowner
North Richland Hills, on Dec 11, 2019

I liked the design center. Very simple and professional experience.

2.4
Verified Homeowner
North Richland Hills, on Nov 03, 2019

[removed] the sales manager was very informative and answered all my questions. He even responded on his off days. He was very professional. Also, the team at Green Brick Mortgage was friendly and very responsive to any questions. I closed on time and [removed] was at the closing as well.

5.0
Verified Homeowner
North Richland Hills, on Oct 29, 2019

Very easy for first time home buyers. Green Brick Mortgage, who they finance with were awesome.

4.0
Verified Homeowner
North Richland Hills, on Oct 15, 2019

Honesty throughout the process and how fast and painless everything was.

5.0
Verified Homeowner
North Richland Hills, on Oct 15, 2019

The community manager [removed] knowledge about the homes. I wanted a home that was spacious with a walk in closet in the bedroom and not the bathroom C B [removed] had everything I was looking As a first time homeowner, [removed] explain the process and what to expect from the builder.

5.0
Verified Homeowner
North Richland Hills, on Sep 14, 2019

The weekly construction updates were helpful in knowing the timeframe on when the home would be complete

4.6
Verified Homeowner
North Richland Hills, on Sep 04, 2019

The seller and the contractor were very friendly but the quality of the materials used are very bad quality. Homes are very expensive for the kind of material used and some of the work done is very poor. I should have paid more attention to the details before signing the contract and buying the home.

3.6
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

North Richland Hills, on May 27, 2020

quick response

5.0
Verified Homeowner
North Richland Hills, on May 03, 2020

Unfortunately I have had several warranty issues which mostly I have handled myself directly with vendors who were very responsive. [name removed] couldn't care or less

2.2
Verified Homeowner
North Richland Hills, on Mar 06, 2020

The process is easy and fast response. I still have an issue with the a/c but waiting on warmer weather to test the system with the warranty member. I also still feel there is an issue with the water pressure in the master shower. But, overall I’ve had a good experience.

4.6
Verified Homeowner
North Richland Hills, on Feb 29, 2020

Fast response.

4.5
Verified Homeowner
North Richland Hills, on Feb 03, 2020

I haven’t needed to use yet

4.4
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

There are no homeowner comments for this time period yet