Top Homebuilder Ratings & Reviews

CB JENI Homes

Meridian At Southgate

34 Homeowner Reviews Completed May 2021 - Nov 2022

Overall Satisfaction

4.5
Customers' overall satisfaction
4.5
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Purchase Experience

5.0

Home Personalization Experience

5.0

Construction Experience

4.4

Customer Care Experience

4.8

Home Readiness

3.8

Installation & Workmanship

4.4

Sold out!

Community Profile

When working with CB JENI Lifestyle Homes, Texas’ largest and best townhome builder, you’ll enjoy low-maintenance living in the most desirable locations. Our townhomes are close to employment centers, shopping, entertainment and all the places you need to make your life meaningful. These featured communities will give you a taste of the great floorplans, locations, and prices that come standard with each CB JENI home!

Driving Directions
Request More Info

MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

Mckinney, TX, on Aug 07, 2022

Working with our sales lady, [name removed], was a great experience as she kept us in the loop throughout the construction process.

4.9
Verified Homeowner
Mckinney, on Sep 17, 2022

I should not have had so many unfinished/poorly installed items in my new home. Also, repairs or new installations were slow to be done. (Covid problems was I.d. As the reason).

4.5
Verified Homeowner
Mckinney, on May 25, 2022

getting warranty work done following request needs improvement.

3.7
Verified Homeowner
Mckinney, TX, on Aug 02, 2022

Just getting Greenbrick to handle my mortgage

5.0
Verified Homeowner
Mckinney, on Dec 20, 2021

There are issues starting to arise after 4-5 months like creaking noise from the floor and some of the wall issues but will report to the warranty soon.

5.0
Verified Homeowner
Mckinney, TX, on May 03, 2022

Staff communication and guidance

4.7
Verified Homeowner
Mckinney, on Oct 06, 2021

No tables in recreation area by pool. The bushes in front of my home are dead.

5.0
Verified Homeowner
Mckinney, TX, on Jan 25, 2022

The construction timeframe was delayed a few months due to shortage of supplies and workers. Loved the service and commitment of sales rep. [name removed]. She went the extra mile in making sure things moved along and were done as per our selections.

3.9
Verified Homeowner
Mckinney, TX, on Jan 16, 2022

I appreciate our community manager's weekly updates, and she responds quickly to all of our questions.

5.0
Verified Homeowner
Mckinney, TX, on Dec 28, 2021

I've gone through delays with having the keys handed over to me and afterwards as well. Through the build process, there were delays with getting things done. The closing date, while signing the contract was between the months of July-September. I didn't close on my home until end of November, with absolutely no room to change date by the builder. After closing was done, I've had damage throughout the home. After weeks, it was found that there was a skunk living in the home for almost a month. Carpet needed to be replaced, all the damaged needed to be repaired. Few items still remain to be repaired and am still waiting.

3.6
Verified Homeowner
Mckinney, TX, on Nov 28, 2021

Took 9 months from contract to move in. I realize all the delays were not within the purview of CBJeni, I believe that more could have been done. Have not yet had 2 week follow up more than a month in the townhouse.

4.5
Verified Homeowner
Mckinney, TX, on Nov 28, 2021

One of the building managers was at times unreliable with communication.

4.4
Verified Homeowner
Mckinney, TX, on Nov 28, 2021

Overall [name removed] has been nothing short of amazing. Buying a home can be stressful but she was so supportive and really helpful. So I will definitely recommend because of her. The challenge has been a lot of things that were left undone

4.2
Verified Homeowner
Mckinney, TX, on Aug 19, 2021

[name removed] was SPECTACULAR. My lender said “this is the best communication on a new build I’ve ever experienced” she was so helpful throughout the entire process!

4.4
Verified Homeowner
Mckinney, TX, on Aug 13, 2021

Moving date keep changing

4.9
Verified Homeowner
Mckinney, TX, on Aug 10, 2021

Purchase Experience was excellent, we love your Community Sales Manager [name removed]! She is just a sweetheart and we like our Construction Manager [name removed].

4.6
Verified Homeowner
Mckinney, TX, on Jun 23, 2021

I liked the weekly updates and frequent communication from our builder and sales manager. Our sales manager was very informative and available for our first home buying experience. Our builder addressed concerns from our inspection without any reservation. Closing was a smooth process.

4.8
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

Mckinney, TX, on Aug 07, 2022

Working with our sales lady, [name removed], was a great experience as she kept us in the loop throughout the construction process.

4.9
Verified Homeowner
Mckinney, TX, on Aug 02, 2022

Just getting Greenbrick to handle my mortgage

5.0
Verified Homeowner
Mckinney, TX, on May 03, 2022

Staff communication and guidance

4.7
Verified Homeowner
Mckinney, TX, on Jan 25, 2022

The construction timeframe was delayed a few months due to shortage of supplies and workers. Loved the service and commitment of sales rep. [name removed]. She went the extra mile in making sure things moved along and were done as per our selections.

3.9
Verified Homeowner
Mckinney, TX, on Jan 16, 2022

I appreciate our community manager's weekly updates, and she responds quickly to all of our questions.

5.0
Verified Homeowner
Mckinney, TX, on Dec 28, 2021

I've gone through delays with having the keys handed over to me and afterwards as well. Through the build process, there were delays with getting things done. The closing date, while signing the contract was between the months of July-September. I didn't close on my home until end of November, with absolutely no room to change date by the builder. After closing was done, I've had damage throughout the home. After weeks, it was found that there was a skunk living in the home for almost a month. Carpet needed to be replaced, all the damaged needed to be repaired. Few items still remain to be repaired and am still waiting.

3.6
Verified Homeowner
Mckinney, TX, on Nov 28, 2021

Took 9 months from contract to move in. I realize all the delays were not within the purview of CBJeni, I believe that more could have been done. Have not yet had 2 week follow up more than a month in the townhouse.

4.5
Verified Homeowner
Mckinney, TX, on Nov 28, 2021

One of the building managers was at times unreliable with communication.

4.4
Verified Homeowner
Mckinney, TX, on Nov 28, 2021

Overall [name removed] has been nothing short of amazing. Buying a home can be stressful but she was so supportive and really helpful. So I will definitely recommend because of her. The challenge has been a lot of things that were left undone

4.2
Verified Homeowner
Mckinney, TX, on Aug 19, 2021

[name removed] was SPECTACULAR. My lender said “this is the best communication on a new build I’ve ever experienced” she was so helpful throughout the entire process!

4.4
Verified Homeowner
Mckinney, TX, on Aug 13, 2021

Moving date keep changing

4.9
Verified Homeowner
Mckinney, TX, on Aug 10, 2021

Purchase Experience was excellent, we love your Community Sales Manager [name removed]! She is just a sweetheart and we like our Construction Manager [name removed].

4.6
Verified Homeowner
Mckinney, TX, on Jun 23, 2021

I liked the weekly updates and frequent communication from our builder and sales manager. Our sales manager was very informative and available for our first home buying experience. Our builder addressed concerns from our inspection without any reservation. Closing was a smooth process.

4.8
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Mckinney, on Sep 17, 2022

I should not have had so many unfinished/poorly installed items in my new home. Also, repairs or new installations were slow to be done. (Covid problems was I.d. As the reason).

4.5
Verified Homeowner
Mckinney, on May 25, 2022

getting warranty work done following request needs improvement.

3.7
Verified Homeowner
Mckinney, on Dec 20, 2021

There are issues starting to arise after 4-5 months like creaking noise from the floor and some of the wall issues but will report to the warranty soon.

5.0
Verified Homeowner
Mckinney, on Oct 06, 2021

No tables in recreation area by pool. The bushes in front of my home are dead.

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

There are no homeowner comments for this time period yet