Top Homebuilder Ratings & Reviews

CB JENI Homes

Park Vista

70 Homeowner Reviews Completed Sep 2022 - Mar 2024

Overall Satisfaction

4.4
Customers' overall satisfaction
4.3
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Purchase Experience

4.8

Construction Experience

4.5

Customer Care Experience

4.6

Home Readiness

4.7

Installation & Workmanship

4.5

Community Profile

Park Vista in Frisco features a mix of homes, styles, open spaces, and a parkland dedication. Residents will enjoy easy access to major highways. Students will attend the highly-rated and recognized Frisco Independent School District. This premier community is close to shops, cafes, cinemas, and entertainment.


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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

Frisco, on Nov 26, 2023

Did not find materials and workmanship to be of an acceptable quality.

4.1
Verified Homeowner
Frisco, on Feb 03, 2024

Immediate support without delays

5.0
Verified Homeowner
Frisco, TX, on Mar 22, 2024

My sales agent [name removed] was very helpful and made sure I was involved in the process. My inspector [name removed] was very thorough and made sure everything was taken care of.

5.0
Verified Homeowner
Frisco, on Jul 04, 2023

Good process and thoughtful explanation of the concern

4.7
Verified Homeowner
Frisco, TX, on Jan 30, 2024

The overall experience was truly exceptional.

5.0
Verified Homeowner
Frisco, on Jun 24, 2023

It would have been nice if all the appliances etc. were already registered for the warranty.

4.3
Verified Homeowner
Frisco, TX, on Jan 02, 2024

Contruction quality is one of the worst ever. there are many to be named, for example:- some of the materials used in the home are used ones. i have pictures of the same, we found couple of wood which had 10-12 holes and they had used the same one in the home. we already have purchased 1 CBjeni home in las colinas, and our experince was nice, after moving to this 2nd home, we have realised the difference between both the homes and can easily differentiate the quality in the 2nd home. after all its the business, their only motto is to make more profits, I dont know why they ask for feedbacks, when they are not going to implement any changes, also they are very well aware about their poor construction quality, if they are not going to make any changes, why waste other people time in asking for feedbacks, improve your quality and people will easily start giving nice feedback without asking for feedbacks. finishing touch was one of the worst ever. you give orientation for 1 hour which is not enough to check each and everything in home. we had referred 2 of our friends to cbjeni and we decided to buy 2nd one with CBjeni, after this experince not sure if we would refer anyone here, Cbjeni is buidling 3rd community in Frisco. if they continue to build house with this quality verysoon they will be named one of the largest and worst townhome builder in dallas. seems like they dont have proper resources, or their resources are not working to their best. they dont care about how contractors do their job. why dont you supervisor the work, once its completed, dont tell me that you do, If you do then the reponsible person is not doing his job properly, if home owner can notice all these things, then why its neglected by your employee. hire some responsbile people who knows how to get things done. its one of the worst experince ever, i could write more here, but it looks like im just wasting my time in giving this feedback. as at the end, its all about making more money. It's what it matters to cbjeni.

3.3
Verified Homeowner
Frisco, TX, on Nov 23, 2023

I received full support from the CB Jeni team during the purchase of this house, Special thanks to [name removed] for her full supports and valuable suggestions and follow ups. Much appreciated.

5.0
Verified Homeowner
Frisco, on Apr 19, 2023

Warranty service is nice!

4.9
Verified Homeowner
Frisco, on Mar 08, 2023

Warranty customer care is superb. I worked with [name removed] on a couple of items that needed attention. He follow through from start to finish on the warranty items. We were very amazed with his care and level of attention.

5.0
Verified Homeowner
Frisco, TX, on Nov 06, 2023

Everything was great. No complaints. This is our second new home. [name removed] was very helpful and kept us informed about the status all the time. She was also quick to respond to our questions.

5.0
Verified Homeowner
Frisco, on Mar 02, 2023

Since we moved in, we had continuous issues with the HACV thermostat which have not been fixed till date but everything else reported have been fixed. We are unhappy about the thermostat issue

3.5
Verified Homeowner
Frisco, TX, on Oct 08, 2023

Overall very happy with the decision. The team kept me informed of the progress, set expectations and followed through on commitments. I did notice a few things after moving in that were not quite up to par but they are minor in the grand scheme of things. Thank you!

5.0
Verified Homeowner
Frisco, on Aug 18, 2022

Drive way has pit holes within 4 months of move in and floors woods are un even and uneven windows , many more

3.5
Verified Homeowner
Frisco, TX, on Sep 09, 2023

Everything is organized and well communicated.

5.0
Verified Homeowner
Frisco, on Jun 12, 2022

There is no action taken since past 2 weeks regarding a dishwasher issue. We ran into many issues with the build of the house as well.

1.0
Verified Homeowner
Frisco, TX, on Jun 10, 2023

my house front exterior has become dirty due to construction work on the opposite side of the house. Front of the house requires cleaning.

4.4
Verified Homeowner
Frisco, on Jun 08, 2022

Quality of construction could have been better. upgrade options would have been better for example better carpet or better commode in bathrooms

5.0
Verified Homeowner
Frisco, TX, on May 28, 2023

Each and every step was explained in detailed which helped me to make decisions in time. Communication was outstanding, I was informed about the progress of the home time to time. Builder could have had a little flexibility of accommodating little upgrades, but that's not a big deal. Overall my home buying experience was a fabulous

5.0
Verified Homeowner
Frisco, on Mar 02, 2022

So far everything has been great.

4.5
Verified Homeowner
Frisco, TX, on Mar 27, 2023

No move in gifts

5.0
Verified Homeowner
Frisco, on Dec 31, 2021

Very Quality builder, I already have my sister buy home with CB jeni and my Cousin signed papers and close to closing in Mar 2022. I will not hesitate to buy home from CB jeni in future

5.0
Verified Homeowner
Frisco, TX, on Mar 26, 2023

[name removed] was really helpful throughout the process, great customer service from her.

4.7
Verified Homeowner
Frisco, TX, on Mar 21, 2023

It was awesome

5.0
Verified Homeowner
Frisco, TX, on Mar 01, 2023

Regular updates and communication from [name removed].

4.4
Verified Homeowner
Frisco, TX, on Sep 11, 2022

Quick, easy, fast

5.0
Verified Homeowner
Frisco, TX, on Aug 10, 2022

Community Sales Manager [name removed] was really very nice and helped with the process seamlessly and house was closed on time as promised. Dislikes are like Paint quality is very bad and carpet floor leveling is very bad.[name removed] happy with the community Ammeniries for what we are paying as HOA.

4.3
Verified Homeowner
Frisco, TX, on Jul 26, 2022

Really the help from [name removed] was very great, if we ask any question she is very responsive.. Very satisfied with service and house. I would definitely recommend my friends&family.

5.0
Verified Homeowner
Frisco, TX, on Jul 06, 2022

Working with CBJeni was always smooth. The transparent process and friendly staff makes it even more easier.

5.0
Verified Homeowner
Frisco, TX, on Jul 05, 2022

Like the way they communicated and updated at all stages of construction.

5.0
Verified Homeowner
Frisco, TX, on May 18, 2022

It was a very smooth process, both [name removed] and [name removed] were really a pleasure to work with and have always made sure to reply back when ever I had any question

4.5
Verified Homeowner
Frisco, TX, on Apr 25, 2022

Everything was awesome! Especially [name removed] has been an awesome from the beginning till end. [name removed] has been amazing in taking care of things he promised. Overall I love it. Only thing I dislike is the floor bums in kitchen. Which would would have been awesome if fixed

4.8
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

Frisco, TX, on Mar 22, 2024

My sales agent [name removed] was very helpful and made sure I was involved in the process. My inspector [name removed] was very thorough and made sure everything was taken care of.

5.0
Verified Homeowner
Frisco, TX, on Jan 30, 2024

The overall experience was truly exceptional.

5.0
Verified Homeowner
Frisco, TX, on Jan 02, 2024

Contruction quality is one of the worst ever. there are many to be named, for example:- some of the materials used in the home are used ones. i have pictures of the same, we found couple of wood which had 10-12 holes and they had used the same one in the home. we already have purchased 1 CBjeni home in las colinas, and our experince was nice, after moving to this 2nd home, we have realised the difference between both the homes and can easily differentiate the quality in the 2nd home. after all its the business, their only motto is to make more profits, I dont know why they ask for feedbacks, when they are not going to implement any changes, also they are very well aware about their poor construction quality, if they are not going to make any changes, why waste other people time in asking for feedbacks, improve your quality and people will easily start giving nice feedback without asking for feedbacks. finishing touch was one of the worst ever. you give orientation for 1 hour which is not enough to check each and everything in home. we had referred 2 of our friends to cbjeni and we decided to buy 2nd one with CBjeni, after this experince not sure if we would refer anyone here, Cbjeni is buidling 3rd community in Frisco. if they continue to build house with this quality verysoon they will be named one of the largest and worst townhome builder in dallas. seems like they dont have proper resources, or their resources are not working to their best. they dont care about how contractors do their job. why dont you supervisor the work, once its completed, dont tell me that you do, If you do then the reponsible person is not doing his job properly, if home owner can notice all these things, then why its neglected by your employee. hire some responsbile people who knows how to get things done. its one of the worst experince ever, i could write more here, but it looks like im just wasting my time in giving this feedback. as at the end, its all about making more money. It's what it matters to cbjeni.

3.3
Verified Homeowner
Frisco, TX, on Nov 23, 2023

I received full support from the CB Jeni team during the purchase of this house, Special thanks to [name removed] for her full supports and valuable suggestions and follow ups. Much appreciated.

5.0
Verified Homeowner
Frisco, TX, on Nov 06, 2023

Everything was great. No complaints. This is our second new home. [name removed] was very helpful and kept us informed about the status all the time. She was also quick to respond to our questions.

5.0
Verified Homeowner
Frisco, TX, on Oct 08, 2023

Overall very happy with the decision. The team kept me informed of the progress, set expectations and followed through on commitments. I did notice a few things after moving in that were not quite up to par but they are minor in the grand scheme of things. Thank you!

5.0
Verified Homeowner
Frisco, TX, on Sep 09, 2023

Everything is organized and well communicated.

5.0
Verified Homeowner
Frisco, TX, on Jun 10, 2023

my house front exterior has become dirty due to construction work on the opposite side of the house. Front of the house requires cleaning.

4.4
Verified Homeowner
Frisco, TX, on May 28, 2023

Each and every step was explained in detailed which helped me to make decisions in time. Communication was outstanding, I was informed about the progress of the home time to time. Builder could have had a little flexibility of accommodating little upgrades, but that's not a big deal. Overall my home buying experience was a fabulous

5.0
Verified Homeowner
Frisco, TX, on Mar 27, 2023

No move in gifts

5.0
Verified Homeowner
Frisco, TX, on Mar 26, 2023

[name removed] was really helpful throughout the process, great customer service from her.

4.7
Verified Homeowner
Frisco, TX, on Mar 21, 2023

It was awesome

5.0
Verified Homeowner
Frisco, TX, on Mar 01, 2023

Regular updates and communication from [name removed].

4.4
Verified Homeowner
Frisco, TX, on Sep 11, 2022

Quick, easy, fast

5.0
Verified Homeowner
Frisco, TX, on Aug 10, 2022

Community Sales Manager [name removed] was really very nice and helped with the process seamlessly and house was closed on time as promised. Dislikes are like Paint quality is very bad and carpet floor leveling is very bad.[name removed] happy with the community Ammeniries for what we are paying as HOA.

4.3
Verified Homeowner
Frisco, TX, on Jul 26, 2022

Really the help from [name removed] was very great, if we ask any question she is very responsive.. Very satisfied with service and house. I would definitely recommend my friends&family.

5.0
Verified Homeowner
Frisco, TX, on Jul 06, 2022

Working with CBJeni was always smooth. The transparent process and friendly staff makes it even more easier.

5.0
Verified Homeowner
Frisco, TX, on Jul 05, 2022

Like the way they communicated and updated at all stages of construction.

5.0
Verified Homeowner
Frisco, TX, on May 18, 2022

It was a very smooth process, both [name removed] and [name removed] were really a pleasure to work with and have always made sure to reply back when ever I had any question

4.5
Verified Homeowner
Frisco, TX, on Apr 25, 2022

Everything was awesome! Especially [name removed] has been an awesome from the beginning till end. [name removed] has been amazing in taking care of things he promised. Overall I love it. Only thing I dislike is the floor bums in kitchen. Which would would have been awesome if fixed

4.8
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Frisco, on Feb 03, 2024

Immediate support without delays

5.0
Verified Homeowner
Frisco, on Jul 04, 2023

Good process and thoughtful explanation of the concern

4.7
Verified Homeowner
Frisco, on Jun 24, 2023

It would have been nice if all the appliances etc. were already registered for the warranty.

4.3
Verified Homeowner
Frisco, on Apr 19, 2023

Warranty service is nice!

4.9
Verified Homeowner
Frisco, on Mar 08, 2023

Warranty customer care is superb. I worked with [name removed] on a couple of items that needed attention. He follow through from start to finish on the warranty items. We were very amazed with his care and level of attention.

5.0
Verified Homeowner
Frisco, on Mar 02, 2023

Since we moved in, we had continuous issues with the HACV thermostat which have not been fixed till date but everything else reported have been fixed. We are unhappy about the thermostat issue

3.5
Verified Homeowner
Frisco, on Aug 18, 2022

Drive way has pit holes within 4 months of move in and floors woods are un even and uneven windows , many more

3.5
Verified Homeowner
Frisco, on Jun 12, 2022

There is no action taken since past 2 weeks regarding a dishwasher issue. We ran into many issues with the build of the house as well.

1.0
Verified Homeowner
Frisco, on Jun 08, 2022

Quality of construction could have been better. upgrade options would have been better for example better carpet or better commode in bathrooms

5.0
Verified Homeowner
Frisco, on Mar 02, 2022

So far everything has been great.

4.5
Verified Homeowner
Frisco, on Dec 31, 2021

Very Quality builder, I already have my sister buy home with CB jeni and my Cousin signed papers and close to closing in Mar 2022. I will not hesitate to buy home from CB jeni in future

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Frisco, on Nov 26, 2023

Did not find materials and workmanship to be of an acceptable quality.

4.1
Verified Homeowner