Top Homebuilder Ratings & Reviews

CB JENI Homes

Ridge View

36 Homeowner Reviews Completed Nov 2018 - May 2020

Overall Satisfaction

4.6
Customers' overall satisfaction
4.7
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Overall Satisfaction

4.7

Purchase Experience

5.0

Home Personalization Experience

5.0

Lender Experience

4.6

Construction Experience

4.9

Customer Care Experience

4.9

Home Readiness

4.8

Installation & Workmanship

4.7

MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

Mckinney, on May 13, 2020

Friendly

4.3
Verified Homeowner
Mckinney, on Apr 29, 2020

[name removed] & [name removed] were very professional and cordial. They took care of everything needed.

4.9
Verified Homeowner
Mckinney, on Apr 27, 2020

Hats off to [name removed] and [name removed] for making sure we were taken care of. Love the fact that we weren't pushed to sign anything when we were initially looking. [name removed] was patient and eventually we came back months later. [name removed] did an awesome job prepping and making sure the little things were taken care of before and after we've moved in.

4.6
Verified Homeowner
Mckinney, on Apr 22, 2020

The initial contract and how quickly that was facilitated.

5.0
Verified Homeowner
Mckinney, on Apr 02, 2020

I appreciate the quick responses via email, ability to set up a face to face meeting, and friendly personnel. As a first time home owner, I find a lot of comfort in this.

4.9
Verified Homeowner
Mckinney, on Mar 14, 2020

NA

5.0
Verified Homeowner
Mckinney, on Mar 11, 2020

The communication from the sales agent

4.9
Verified Homeowner
Mckinney, on Feb 25, 2020

The service level from earnest money to walk through. The assistance & coaching for 1st time buyers too.

4.9
Verified Homeowner
Mckinney, on Feb 06, 2020

attentive staff

4.2
Verified Homeowner
Mckinney, on Jan 06, 2020

I was contacted by [name removed] the sales manager and [name removed] the Builder weekly for a report on the progress of my home. That was very helpful. Thank you

5.0
Verified Homeowner
Mckinney, on Dec 03, 2019

I really enjoyed working with [name removed]. She was friendly, helpful, and informative from start to finish. She really made the process seamless.

4.9
Verified Homeowner
Mckinney, on Nov 26, 2019

The best part of the purchase experience was working with [name removed] and [name removed]! They gave weekly phone calls to give me a step by step of the building process.

4.9
Verified Homeowner
Mckinney, on Nov 12, 2019

I loved the weekly update calls and emails that let me know about the progress on the construction of my home.

5.0
Verified Homeowner
Mckinney, on Nov 09, 2019

[name removed] is amazing! She is very responsive and always follows up. She has even followed up in person to ensure my warranty issue was resolved to my expectation.

4.5
Verified Homeowner
Mckinney, on Oct 01, 2019

[removed] and [removed] guided through out the process and kept the commitment

4.9
Verified Homeowner
Mckinney, on Sep 17, 2019

Deal with my selling agent, [removed]. She made it extremely easy.

5.0
Verified Homeowner
Mckinney, on Aug 15, 2019

Communication

4.5
Verified Homeowner
Mckinney, on Aug 13, 2019

[removed] was very responsive in the whole process

4.9
Verified Homeowner
Mckinney, on Jul 06, 2019

[removed] was very helpful. She made the process easy and would send reminders or supporting documentation before I ever had to ask. I had met with [removed] earlier in the year when I toured a home. When I came back a few months later, with my realtor, [removed] remembered my name, which was very impressive considering I have a unique and complicated name. [removed] was helpful in getting items fixed from the 3rd party inspector's report. After my final walk, there were some things needing to be done, such as cleaning of paint off door knobs and retexturizing a wall. [removed] worked to get these items done before I moved in, but after I closed on the house.

4.2
Verified Homeowner
Mckinney, on Apr 25, 2019

I thought everyone was very friendly and helpful when explaining each step in the process. Moving into our first home was definitely the highlight though.

4.9
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

Mckinney, on Apr 29, 2020

[name removed] & [name removed] were very professional and cordial. They took care of everything needed.

4.9
Verified Homeowner
Mckinney, on Apr 27, 2020

Hats off to [name removed] and [name removed] for making sure we were taken care of. Love the fact that we weren't pushed to sign anything when we were initially looking. [name removed] was patient and eventually we came back months later. [name removed] did an awesome job prepping and making sure the little things were taken care of before and after we've moved in.

4.6
Verified Homeowner
Mckinney, on Apr 22, 2020

The initial contract and how quickly that was facilitated.

5.0
Verified Homeowner
Mckinney, on Mar 11, 2020

The communication from the sales agent

4.9
Verified Homeowner
Mckinney, on Feb 25, 2020

The service level from earnest money to walk through. The assistance & coaching for 1st time buyers too.

4.9
Verified Homeowner
Mckinney, on Jan 06, 2020

I was contacted by [name removed] the sales manager and [name removed] the Builder weekly for a report on the progress of my home. That was very helpful. Thank you

5.0
Verified Homeowner
Mckinney, on Dec 03, 2019

I really enjoyed working with [name removed]. She was friendly, helpful, and informative from start to finish. She really made the process seamless.

4.9
Verified Homeowner
Mckinney, on Nov 26, 2019

The best part of the purchase experience was working with [name removed] and [name removed]! They gave weekly phone calls to give me a step by step of the building process.

4.9
Verified Homeowner
Mckinney, on Nov 12, 2019

I loved the weekly update calls and emails that let me know about the progress on the construction of my home.

5.0
Verified Homeowner
Mckinney, on Oct 01, 2019

[removed] and [removed] guided through out the process and kept the commitment

4.9
Verified Homeowner
Mckinney, on Sep 17, 2019

Deal with my selling agent, [removed]. She made it extremely easy.

5.0
Verified Homeowner
Mckinney, on Aug 15, 2019

Communication

4.5
Verified Homeowner
Mckinney, on Aug 13, 2019

[removed] was very responsive in the whole process

4.9
Verified Homeowner
Mckinney, on Jul 06, 2019

[removed] was very helpful. She made the process easy and would send reminders or supporting documentation before I ever had to ask. I had met with [removed] earlier in the year when I toured a home. When I came back a few months later, with my realtor, [removed] remembered my name, which was very impressive considering I have a unique and complicated name. [removed] was helpful in getting items fixed from the 3rd party inspector's report. After my final walk, there were some things needing to be done, such as cleaning of paint off door knobs and retexturizing a wall. [removed] worked to get these items done before I moved in, but after I closed on the house.

4.2
Verified Homeowner
Mckinney, on Apr 25, 2019

I thought everyone was very friendly and helpful when explaining each step in the process. Moving into our first home was definitely the highlight though.

4.9
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Mckinney, on Apr 02, 2020

I appreciate the quick responses via email, ability to set up a face to face meeting, and friendly personnel. As a first time home owner, I find a lot of comfort in this.

4.9
Verified Homeowner
Mckinney, on Mar 14, 2020

NA

5.0
Verified Homeowner
Mckinney, on Nov 09, 2019

[name removed] is amazing! She is very responsive and always follows up. She has even followed up in person to ensure my warranty issue was resolved to my expectation.

4.5
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Mckinney, on May 13, 2020

Friendly

4.3
Verified Homeowner
Mckinney, on Feb 06, 2020

attentive staff

4.2
Verified Homeowner