Top Homebuilder Ratings & Reviews

CB JENI Homes

Ridge View

12 Homeowner Reviews Completed May 2018 - Nov 19

Overall Satisfaction

4.7
Customers' overall satisfaction
4.6
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Overall Satisfaction

4.6

Purchase Experience

4.9

Home Personalization Experience

5.0

Lender Experience

4.6

Construction Experience

4.8

Customer Care Experience

4.9

Home Readiness

4.7

Installation & Workmanship

4.6

MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All

Mckinney, on Nov 12, 2019

I loved the weekly update calls and emails that let me know about the progress on the construction of my home.

5.0
Verified Homeowner
Mckinney, on Nov 09, 2019

[name removed] is amazing! She is very responsive and always follows up. She has even followed up in person to ensure my warranty issue was resolved to my expectation.

4.5
Verified Homeowner
Mckinney, on Oct 01, 2019

[removed] and [removed] guided through out the process and kept the commitment

4.9
Verified Homeowner
Mckinney, on Sep 17, 2019

Deal with my selling agent, [removed]. She made it extremely easy.

5.0
Verified Homeowner
Mckinney, on Aug 15, 2019

Communication

4.5
Verified Homeowner
Mckinney, on Aug 13, 2019

[removed] was very responsive in the whole process

4.9
Verified Homeowner
Mckinney, on Jul 06, 2019

[removed] was very helpful. She made the process easy and would send reminders or supporting documentation before I ever had to ask. I had met with [removed] earlier in the year when I toured a home. When I came back a few months later, with my realtor, [removed] remembered my name, which was very impressive considering I have a unique and complicated name. [removed] was helpful in getting items fixed from the 3rd party inspector's report. After my final walk, there were some things needing to be done, such as cleaning of paint off door knobs and retexturizing a wall. [removed] worked to get these items done before I moved in, but after I closed on the house.

4.2
Verified Homeowner
Mckinney, on Apr 25, 2019

I thought everyone was very friendly and helpful when explaining each step in the process. Moving into our first home was definitely the highlight though.

4.9
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In

Mckinney, on Nov 12, 2019

I loved the weekly update calls and emails that let me know about the progress on the construction of my home.

5.0
Verified Homeowner
Mckinney, on Oct 01, 2019

[removed] and [removed] guided through out the process and kept the commitment

4.9
Verified Homeowner
Mckinney, on Sep 17, 2019

Deal with my selling agent, [removed]. She made it extremely easy.

5.0
Verified Homeowner
Mckinney, on Aug 15, 2019

Communication

4.5
Verified Homeowner
Mckinney, on Aug 13, 2019

[removed] was very responsive in the whole process

4.9
Verified Homeowner
Mckinney, on Jul 06, 2019

[removed] was very helpful. She made the process easy and would send reminders or supporting documentation before I ever had to ask. I had met with [removed] earlier in the year when I toured a home. When I came back a few months later, with my realtor, [removed] remembered my name, which was very impressive considering I have a unique and complicated name. [removed] was helpful in getting items fixed from the 3rd party inspector's report. After my final walk, there were some things needing to be done, such as cleaning of paint off door knobs and retexturizing a wall. [removed] worked to get these items done before I moved in, but after I closed on the house.

4.2
Verified Homeowner
Mckinney, on Apr 25, 2019

I thought everyone was very friendly and helpful when explaining each step in the process. Moving into our first home was definitely the highlight though.

4.9
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In

Mckinney, on Nov 09, 2019

[name removed] is amazing! She is very responsive and always follows up. She has even followed up in person to ensure my warranty issue was resolved to my expectation.

4.5
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In

There are no homeowner comments for this time period yet