Overall Satisfaction
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Prime location convenient to major roads, restaurants, shopping, and attractions. These homes were designed for luxury, low maintenance living.
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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers
Mckinney, TX, on Feb 15, 2023
Zero input on customization of home, very little communication with initial sales rep & construction PM, exterior design concerns that were brushed aside, and workmanship quality inside the home.
Mckinney, on Jun 19, 2023
The bottom of the doors ?? have ridges as if they were sloppy and stalled and one the stairs baseboard have ridges as well and the paint is discolored as they tried to go over it but you can still see the ridges, I was going to put a plant there but I just had to say something because it has been bothering me and some of the outlets in the house do not work or rather cannot get a plug in the outlet. Some needs to come out again and look at all the outlets .. smh..
Mckinney, on Oct 29, 2023
Lack of ownership of the quality of work of CB Jeni contractors. Little to no interest in ensuring that I was fulfilled with the finished product based on the elevated purchase price.
Mckinney, TX, on Jan 17, 2023
1. Excellent communication to keep me informed about the progress of the build. 2. Excellent walk-through by [name removed] and also repairs done promptly by [name removed]. 3. [name removed] was well organized and communicated throughout the process and even after the close. CBJeni is a fine builder and has proven it with concrete actions. I am a real estate broker and rate CBJeni as #1 I sold two townhomes in the same complex and both clients are impressed with the service from CBJeni. Keep growing and I will highly recommend you to clients.
Mckinney, on May 16, 2023
I have rented the home to good tenants and not heard any complaints about the home yet. The enter process with [name removed] was really professional and well done.
Mckinney, on Feb 07, 2023
The quality of construction materials and the workman ship has to be subpar
Mckinney, on Dec 24, 2022
There has been no follow up from the builder even though I submitted a list of things that needed to be repaired or finished
Mckinney, TX, on Jan 08, 2023
Very good walkthrough by [name removed], the builder agent and promptly fixing of issues.
Mckinney, on Aug 31, 2022
The Warranty [name removed] is responsive in fixing minor things but there are still pending items related to the exterior damage that has been reported from closing date and it was never addressed.
Mckinney, on Feb 20, 2022
Warranty agents at CB Jeni have been helpful but the contractors CB jeni uses for their warranty are not responsive and have even left me hanging on a few things I had ordered for repairs.
Mckinney, TX, on Aug 23, 2022
There are a number of things that shouldn't passed inspection like columns not being square
Mckinney, on Feb 19, 2022
Something’s in the home where no completed. I’m still waiting on my drawer handle is still missing.
Mckinney, TX, on Jun 08, 2022
Very shady practices through out the process from contract signing, closing and fixing repairs after closing
Mckinney, TX, on Feb 02, 2022
It was easy, affordable and [name removed] and [name removed] were great to work with - always available and helpful!
Mckinney, on Feb 18, 2022
Getting someone to come out and follow up has been a challenge. I know you guys have a lot of closings, construction, and limited staff due to the shortage but I appreciate my 90-day move-in follow sometime soon. I would like to say [name removed] at [name removed] is absolutely amazing. She's honest, upfront, professional, and an absolute pleasure to do business with. I have referred more friends and family to her but unfortunately, her inventory is restricted and some of my friends cant be waitlisted. I understand you don't want to overextend yourselves with contracts but there has to be a different way so both CB Jeni and your sales associates and the home buyers can reach a tentative agreement. There's has to be a solution and if you guys come out with the idea 1st you'll be leading the industry in DFW.
Mckinney, TX, on Dec 21, 2021
The purchase experience went well. The contract experience was great. Enjoyed getting all the updates. My salesperson was exceptional. The 1st walk through was exciting, however the 2nd walk through was disappointing. Things that were pointed out that needed to be addressed the 2nd time around were not addressed. On the 1st walk through, I mentioned that the steps were crooked. After looking at the steps of the other units, I probably have the WORST steps that lead to the entrance of my home. It looks as if they ran out of concrete. They are VERY uneven. With rail in place, you can easily tell. In the kitchen, a problem kitchen drawer, when pulled out, bumped the handle of another drawer, was just left unresolved. It appears it WAS being repaired but the repair was stopped due to not enough time I suppose. To thus date, this drawer is not resolved. The screws were left on the inside of the drawer in the holes, not even completely screwed in just sticking out. Apparently, the holes were changed because they CAN'T go through to the other side in order to attach the handle. So I'm left with a drawer that I open by pulling on it from the bottom. I have mentioned this to the now Project Mgr, have mentioned this at least 3 times, no resolve. Oh and did I mention that in the Master bedroom, I have 2 closets, however 1 doesn't have a light. WTF, Really! I really thought it was a JOKE. A closet in the master bedroom, with no light. [name removed] enough electrical wiring I guess. Totally disappointing. This is the Master bedroom and you build a closet with no lighting. UNACCEPTABLE. I checked the sockets in the bedroom, and I have found 1 that is clogged or something. I couldn't use it so I reported it to the Project Mgr. No resolve as of yet. Upon move in date, the bathroom light upstairs decided not to come on, it just decided not come on. It just flickered. I called the sales office, was told to report it online, did that. A week to 2 weeks later, a call for an electrician to make an appointment. I hope ALL of these issues get resolved.
Mckinney, on Oct 24, 2021
[Translated from ES] Very good service, I have not needed a guarantee
Mckinney, TX, on Jun 22, 2021
I was unable to close at the date set because the builder waited longer than they should to address the plumbing issues and then it couldn’t be fixed on time . I had to change all my plans with movers and deliveries.
Mckinney, TX, on May 24, 2021
I liked the good communication with our sales agent. The only thing I didn’t like was the delays in construction, but I understand this wasn’t totally in the builders control
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers
Mckinney, TX, on Feb 15, 2023
Zero input on customization of home, very little communication with initial sales rep & construction PM, exterior design concerns that were brushed aside, and workmanship quality inside the home.
Mckinney, TX, on Jan 17, 2023
1. Excellent communication to keep me informed about the progress of the build. 2. Excellent walk-through by [name removed] and also repairs done promptly by [name removed]. 3. [name removed] was well organized and communicated throughout the process and even after the close. CBJeni is a fine builder and has proven it with concrete actions. I am a real estate broker and rate CBJeni as #1 I sold two townhomes in the same complex and both clients are impressed with the service from CBJeni. Keep growing and I will highly recommend you to clients.
Mckinney, TX, on Jan 08, 2023
Very good walkthrough by [name removed], the builder agent and promptly fixing of issues.
Mckinney, TX, on Aug 23, 2022
There are a number of things that shouldn't passed inspection like columns not being square
Mckinney, TX, on Jun 08, 2022
Very shady practices through out the process from contract signing, closing and fixing repairs after closing
Mckinney, TX, on Feb 02, 2022
It was easy, affordable and [name removed] and [name removed] were great to work with - always available and helpful!
Mckinney, TX, on Dec 21, 2021
The purchase experience went well. The contract experience was great. Enjoyed getting all the updates. My salesperson was exceptional. The 1st walk through was exciting, however the 2nd walk through was disappointing. Things that were pointed out that needed to be addressed the 2nd time around were not addressed. On the 1st walk through, I mentioned that the steps were crooked. After looking at the steps of the other units, I probably have the WORST steps that lead to the entrance of my home. It looks as if they ran out of concrete. They are VERY uneven. With rail in place, you can easily tell. In the kitchen, a problem kitchen drawer, when pulled out, bumped the handle of another drawer, was just left unresolved. It appears it WAS being repaired but the repair was stopped due to not enough time I suppose. To thus date, this drawer is not resolved. The screws were left on the inside of the drawer in the holes, not even completely screwed in just sticking out. Apparently, the holes were changed because they CAN'T go through to the other side in order to attach the handle. So I'm left with a drawer that I open by pulling on it from the bottom. I have mentioned this to the now Project Mgr, have mentioned this at least 3 times, no resolve. Oh and did I mention that in the Master bedroom, I have 2 closets, however 1 doesn't have a light. WTF, Really! I really thought it was a JOKE. A closet in the master bedroom, with no light. [name removed] enough electrical wiring I guess. Totally disappointing. This is the Master bedroom and you build a closet with no lighting. UNACCEPTABLE. I checked the sockets in the bedroom, and I have found 1 that is clogged or something. I couldn't use it so I reported it to the Project Mgr. No resolve as of yet. Upon move in date, the bathroom light upstairs decided not to come on, it just decided not come on. It just flickered. I called the sales office, was told to report it online, did that. A week to 2 weeks later, a call for an electrician to make an appointment. I hope ALL of these issues get resolved.
Mckinney, TX, on Jun 22, 2021
I was unable to close at the date set because the builder waited longer than they should to address the plumbing issues and then it couldn’t be fixed on time . I had to change all my plans with movers and deliveries.
Mckinney, TX, on May 24, 2021
I liked the good communication with our sales agent. The only thing I didn’t like was the delays in construction, but I understand this wasn’t totally in the builders control
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers
Mckinney, on Jun 19, 2023
The bottom of the doors ?? have ridges as if they were sloppy and stalled and one the stairs baseboard have ridges as well and the paint is discolored as they tried to go over it but you can still see the ridges, I was going to put a plant there but I just had to say something because it has been bothering me and some of the outlets in the house do not work or rather cannot get a plug in the outlet. Some needs to come out again and look at all the outlets .. smh..
Mckinney, on May 16, 2023
I have rented the home to good tenants and not heard any complaints about the home yet. The enter process with [name removed] was really professional and well done.
Mckinney, on Dec 24, 2022
There has been no follow up from the builder even though I submitted a list of things that needed to be repaired or finished
Mckinney, on Aug 31, 2022
The Warranty [name removed] is responsive in fixing minor things but there are still pending items related to the exterior damage that has been reported from closing date and it was never addressed.
Mckinney, on Feb 20, 2022
Warranty agents at CB Jeni have been helpful but the contractors CB jeni uses for their warranty are not responsive and have even left me hanging on a few things I had ordered for repairs.
Mckinney, on Feb 19, 2022
Something’s in the home where no completed. I’m still waiting on my drawer handle is still missing.
Mckinney, on Feb 18, 2022
Getting someone to come out and follow up has been a challenge. I know you guys have a lot of closings, construction, and limited staff due to the shortage but I appreciate my 90-day move-in follow sometime soon. I would like to say [name removed] at [name removed] is absolutely amazing. She's honest, upfront, professional, and an absolute pleasure to do business with. I have referred more friends and family to her but unfortunately, her inventory is restricted and some of my friends cant be waitlisted. I understand you don't want to overextend yourselves with contracts but there has to be a different way so both CB Jeni and your sales associates and the home buyers can reach a tentative agreement. There's has to be a solution and if you guys come out with the idea 1st you'll be leading the industry in DFW.
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers
Mckinney, on Oct 29, 2023
Lack of ownership of the quality of work of CB Jeni contractors. Little to no interest in ensuring that I was fulfilled with the finished product based on the elevated purchase price.