Overall Satisfaction
Community Profile
MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers
Flower Mound, on May 31, 2020
Everyone from CBJeni helped me well in this home buying journey. This is my first home and am really happy with my decision so far. I would recommend CBJeni to any family/friends.
Flower Mound, on May 29, 2020
We’ve had few warranty services done in the first couple of months and the response was very quick and work was scheduled in a timely manner. All of the issues were fixed and we are satisfied.
Flower Mound, on May 17, 2020
Excellent customer experience, great communication and reliability
Flower Mound, on May 01, 2020
Overall It was great working with [name removed]
Flower Mound, on Mar 11, 2020
The experience was exceptional, from weekly updates to the personal touches. [name removed], [name removed] and [name removed] made the difference. We are investors and have never worked with such a professional and prompt team. Thank you for everything
Flower Mound, on Feb 21, 2020
We were surprised that the whole process went on very smoothly. There was no pressure at any point from the sales team.
Flower Mound, on Jan 09, 2020
I still am not sure how to access it, but I think that is user error. ;)
Flower Mound, on Dec 10, 2019
The CB Jeni team has been very proactive in making sure my warranty claims are fulfilled in a timely manner. We have open lines of communication and there is very little time between responses. This is how warranty should work. Great job CB Jeni team!
Flower Mound, on Dec 10, 2019
All my questions were answered in a timely manner. I was constantly called by [name removed] and [name removed] with updates on what's going on with my house. Overall, it was a very great experience.
Flower Mound, on Nov 10, 2019
Prompt and caring customer service - sales, superintendent, and customer service staff are very cooperative ([name removed] sectionalism), and solved the issues quickly.
Flower Mound, on Oct 15, 2019
Although it came with its share of headaches, we enjoyed being the first residents to move into this community and see it being built up.
Flower Mound, on Sep 03, 2019
Nothing. CB Jeni team failed on all accounts. They had zero concern for home owner's satisfaction. Home closing was delayed from March 2019 to July 2019, promised incentives were not given, closing dates were pushed with hard time lines, home quality is average, outside door and trim color is a big mismatch.
Flower Mound, on Sep 01, 2019
Property manager [removed] & [removed] and builder [removed] provided great customer service and gave me weekly updates on the progress of building the home. Overall, I had a good purchase experience
Flower Mound, on Aug 31, 2019
The communication was consistent and professional. I appreciated the efforts that the sales and maintenance team made to keep me informed.
Flower Mound, on Jul 10, 2019
Sales persons ([removed] & [removed]) and superintendent ([removed]) are very professional and responding my inquiries very quickly.
Flower Mound, on Jul 09, 2019
The assistance and want to help from all the staff from purchasing to building to move in has been incredible. You can really tell that the staff at [removed] want to help in any way possible and have made my first home buying experience as easy as possible.
Flower Mound, on May 26, 2019
The responsiveness to issues and timeliness to resolve. If I ever have a question, I know that I can reach out and ask.
Flower Mound, on May 10, 2019
Sales representatives are very kind, and other members also very kind and helpful.
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers
Flower Mound, on May 31, 2020
Everyone from CBJeni helped me well in this home buying journey. This is my first home and am really happy with my decision so far. I would recommend CBJeni to any family/friends.
Flower Mound, on May 17, 2020
Excellent customer experience, great communication and reliability
Flower Mound, on May 01, 2020
Overall It was great working with [name removed]
Flower Mound, on Mar 11, 2020
The experience was exceptional, from weekly updates to the personal touches. [name removed], [name removed] and [name removed] made the difference. We are investors and have never worked with such a professional and prompt team. Thank you for everything
Flower Mound, on Feb 21, 2020
We were surprised that the whole process went on very smoothly. There was no pressure at any point from the sales team.
Flower Mound, on Dec 10, 2019
All my questions were answered in a timely manner. I was constantly called by [name removed] and [name removed] with updates on what's going on with my house. Overall, it was a very great experience.
Flower Mound, on Sep 03, 2019
Nothing. CB Jeni team failed on all accounts. They had zero concern for home owner's satisfaction. Home closing was delayed from March 2019 to July 2019, promised incentives were not given, closing dates were pushed with hard time lines, home quality is average, outside door and trim color is a big mismatch.
Flower Mound, on Sep 01, 2019
Property manager [removed] & [removed] and builder [removed] provided great customer service and gave me weekly updates on the progress of building the home. Overall, I had a good purchase experience
Flower Mound, on Aug 31, 2019
The communication was consistent and professional. I appreciated the efforts that the sales and maintenance team made to keep me informed.
Flower Mound, on Jul 10, 2019
Sales persons ([removed] & [removed]) and superintendent ([removed]) are very professional and responding my inquiries very quickly.
Flower Mound, on Jul 09, 2019
The assistance and want to help from all the staff from purchasing to building to move in has been incredible. You can really tell that the staff at [removed] want to help in any way possible and have made my first home buying experience as easy as possible.
Flower Mound, on May 10, 2019
Sales representatives are very kind, and other members also very kind and helpful.
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers
Flower Mound, on May 29, 2020
We’ve had few warranty services done in the first couple of months and the response was very quick and work was scheduled in a timely manner. All of the issues were fixed and we are satisfied.
Flower Mound, on Jan 09, 2020
I still am not sure how to access it, but I think that is user error. ;)
Flower Mound, on Dec 10, 2019
The CB Jeni team has been very proactive in making sure my warranty claims are fulfilled in a timely manner. We have open lines of communication and there is very little time between responses. This is how warranty should work. Great job CB Jeni team!
Flower Mound, on Nov 10, 2019
Prompt and caring customer service - sales, superintendent, and customer service staff are very cooperative ([name removed] sectionalism), and solved the issues quickly.