Top Homebuilder Ratings & Reviews

Stonegate Reviews

78 Home Owner Reviews Completed Feb 2018 - Aug 19

Community Score Overview

78 Home Owner Reviews

4.5
Rating of home owners' willingness to recommend this builder
4.6
Overall Satisfaction

PERFORMANCE RATINGS

Overall Satisfaction

4.7

Purchase Experience

4.9

Home Personalization Experience

4.7

Lender Experience

4.3

Construction Experience

4.7

Customer Care Experience

4.8

Home Readiness

4.9

Installation & Workmanship

4.6

Community Profile

Villas at Stonegate



Upscale Townhomes

The beautiful community of Stonegate is conveniently located in the heart of McKinney near 121 and 75 – named one of the Best Places to Live in America.

Homeowners will enjoy the walkability to everything the city has to offer including a luxury grocery store, pet park, APEX Centre, Ballpark, library, and more! Children will attend the desirable McKinney Independent School District. Stonegate's location and beautiful townhomes make it simple to call home! CB JENI features two-story townhomes in Stonegate, ranging from 1,526-1,982 sq.ft.


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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All

Mckinney, on Aug 13, 2019

Attentiveness and willingness to work around my schedule.

4.9
Verified Home Owner
Mckinney, on Aug 04, 2019

[removed] was great!

3.5
Verified Home Owner
Mckinney, on Jul 06, 2019

That I haven't had to use it....

5.0
Verified Home Owner
Mckinney, on Jul 02, 2019

[removed] did an outstanding job and receives the highest commendations from me for his work in assisting me after the house was built with questions, extra areas needing more work, and going above and beyond what I expected from a builder. Everyone I have worked with at CB Jeni has done a commendable job, including [removed] who is in charge of Villas at [removed] after [removed] moved to new building grounds with the company.

5.0
Verified Home Owner
Mckinney, on Jul 01, 2019

The service is amazing

5.0
Verified Home Owner
Mckinney, on Jul 01, 2019

Prompt

5.0
Verified Home Owner
Mckinney, on Jun 14, 2019

They were right on and sometimes ahead of schedule. During the build process they’d call me with a list of completions and the next weeks schedule.

4.7
Verified Home Owner
Mckinney, on Jun 09, 2019

Quality of home build and expedited closing.

4.8
Verified Home Owner
Mckinney, on Jun 04, 2019

They keep you informed during the entire process. You know what is happening and when, and what to expect at all times. Very few surprises.

4.6
Verified Home Owner
Mckinney, on May 26, 2019

Builder has been extremely responsive to any issues we’ve had (very few) but still makes sure they are addressed quickly and free of charge since still under 1 year warranty. Great quality home though and very pleased with it.

5.0
Verified Home Owner
Mckinney, on May 21, 2019

Good Quality and the home is quiet.

4.1
Verified Home Owner
Mckinney, on May 19, 2019

Speed of process and speed of answering our questions. The sales office was great with that

5.0
Verified Home Owner
Mckinney, on May 17, 2019

They are very caring and quick with their service.

4.5
Verified Home Owner
Mckinney, on Apr 17, 2019

Kept promises. Structures have good bike bones

4.9
Verified Home Owner
Mckinney, on Apr 16, 2019

[removed] and [removed] was amazing from start to finish.

5.0
Verified Home Owner
Mckinney, on Apr 09, 2019

Constant communication with the builder.

4.9
Verified Home Owner
Mckinney, on Apr 03, 2019

Very attentive Sales staff. The walk through process also went well.

4.6
Verified Home Owner
Mckinney, on Mar 12, 2019

Personal calls from [removed] and [removed] each step of the way. They followed up weekly to ensure that everything was smooth and that I was satisfied. it was genuine

5.0
Verified Home Owner
Mckinney, on Mar 03, 2019

Staff incredible, kept me updated and listened to my needs and where willing to accommodate.

5.0
Verified Home Owner
Mckinney, on Jan 03, 2019

Customer service is very responsive to any issues that I've had. I appreciate the willingness to a get things corrected promptly and with tenacity.

5.0
Verified Home Owner
Mckinney, on Dec 31, 2018

Warranty service has been very responsive to fix problems in a timely manner.

4.6
Verified Home Owner
Mckinney, on Dec 21, 2018

I only had an initial few items that needed attention. They were prompt and went above and beyond to get the items replaced. I have had no issues since those repairs. Incredible service, thank you.

5.0
Verified Home Owner
Mckinney, on Dec 18, 2018

Prompt response and kind follow-up.

3.9
Verified Home Owner
Mckinney, on Dec 11, 2018

Their commitment to excellence.

5.0
Verified Home Owner
Mckinney, on Dec 03, 2018

prompt service and always fixed 1st time

5.0
Verified Home Owner
Mckinney, on Nov 25, 2018

I like how I was informed throughout the entire building process

5.0
Verified Home Owner
Mckinney, on Oct 16, 2018

Being able to contact people directly (builder, reps). Makes it more personal and expedites the process. There have been times when I have submitted a request and not had a response so this is helpful.

4.2
Verified Home Owner
Mckinney, on Sep 12, 2018

Someone kept in touch about warranty service request and checked in to make sure completed satisfactorily. AC tech who repaired air conditioner was very helpful.

5.0
Verified Home Owner
Mckinney, on Sep 04, 2018

Very thorough and frequent communication between builder and buyer updating the buyer throughout the process of building the home.

5.0
Verified Home Owner
Mckinney, on Aug 31, 2018

I appreciated the help of my sales rep [removed]. She mad this a most enjoyable experience and her assistance before, during, and after the purchase has been excellent.

4.6
Verified Home Owner
Mckinney, on Aug 30, 2018

Timely construction and delivered as promised. Great customer service and communication throughout the process.

5.0
Verified Home Owner
Mckinney, on Aug 29, 2018

Everything was delivered as promised. [removed] and [removed] were great to work with.

5.0
Verified Home Owner
Mckinney, on Jul 13, 2018

quick response time

5.0
Verified Home Owner
Mckinney, on Jun 28, 2018

Got it what was in contract paper.

4.4
Verified Home Owner
Mckinney, on May 24, 2018

The personal touch.

5.0
Verified Home Owner
Mckinney, on May 17, 2018

Friendliness and quick turnaround on on fixing my warranty items.

4.7
Verified Home Owner
Mckinney, on May 16, 2018

Our sales person's, [removed], respectful attitude and the weekly calls I received to update me on the building process of the townhome.

4.1
Verified Home Owner
Mckinney, on May 16, 2018

Excellent customer service from [removed] (our sales rep) and [removed] the builder.

4.9
Verified Home Owner
Mckinney, on Apr 08, 2018

Sales person [removed] was very helpful and understanding

5.0
Verified Home Owner
Mckinney, on Mar 27, 2018

OK overall

2.9
Verified Home Owner
Mckinney, on Mar 18, 2018

I received a promo and pleasant response from each and every person I dealt with on the purchase of my home.

5.0
Verified Home Owner
Mckinney, on Mar 06, 2018

The quality of the housing itself.

4.0
Verified Home Owner
Mckinney, on Jan 31, 2018

[removed] my builder contact was great.

5.0
Verified Home Owner
Mckinney, on Jan 16, 2018

The quality and professional manner in dealing with CB Jeni would have me recommend [removed].

5.0
Verified Home Owner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In

Mckinney, on Jun 09, 2019

Quality of home build and expedited closing.

4.8
Verified Home Owner
Mckinney, on May 19, 2019

Speed of process and speed of answering our questions. The sales office was great with that

5.0
Verified Home Owner
Mckinney, on Apr 16, 2019

[removed] and [removed] was amazing from start to finish.

5.0
Verified Home Owner
Mckinney, on Apr 09, 2019

Constant communication with the builder.

4.9
Verified Home Owner
Mckinney, on Apr 03, 2019

Very attentive Sales staff. The walk through process also went well.

4.6
Verified Home Owner
Mckinney, on Mar 12, 2019

Personal calls from [removed] and [removed] each step of the way. They followed up weekly to ensure that everything was smooth and that I was satisfied. it was genuine

5.0
Verified Home Owner
Mckinney, on Mar 03, 2019

Staff incredible, kept me updated and listened to my needs and where willing to accommodate.

5.0
Verified Home Owner
Mckinney, on Nov 25, 2018

I like how I was informed throughout the entire building process

5.0
Verified Home Owner
Mckinney, on Sep 04, 2018

Very thorough and frequent communication between builder and buyer updating the buyer throughout the process of building the home.

5.0
Verified Home Owner
Mckinney, on Aug 31, 2018

I appreciated the help of my sales rep [removed]. She mad this a most enjoyable experience and her assistance before, during, and after the purchase has been excellent.

4.6
Verified Home Owner
Mckinney, on Aug 30, 2018

Timely construction and delivered as promised. Great customer service and communication throughout the process.

5.0
Verified Home Owner
Mckinney, on Aug 29, 2018

Everything was delivered as promised. [removed] and [removed] were great to work with.

5.0
Verified Home Owner
Mckinney, on May 16, 2018

Our sales person's, [removed], respectful attitude and the weekly calls I received to update me on the building process of the townhome.

4.1
Verified Home Owner
Mckinney, on May 16, 2018

Excellent customer service from [removed] (our sales rep) and [removed] the builder.

4.9
Verified Home Owner
Mckinney, on Apr 08, 2018

Sales person [removed] was very helpful and understanding

5.0
Verified Home Owner
Mckinney, on Mar 18, 2018

I received a promo and pleasant response from each and every person I dealt with on the purchase of my home.

5.0
Verified Home Owner
Mckinney, on Mar 06, 2018

The quality of the housing itself.

4.0
Verified Home Owner
Mckinney, on Jan 31, 2018

[removed] my builder contact was great.

5.0
Verified Home Owner
Mckinney, on Jan 16, 2018

The quality and professional manner in dealing with CB Jeni would have me recommend [removed].

5.0
Verified Home Owner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In

Mckinney, on Aug 13, 2019

Attentiveness and willingness to work around my schedule.

4.9
Verified Home Owner
Mckinney, on Jul 06, 2019

That I haven't had to use it....

5.0
Verified Home Owner
Mckinney, on Jul 01, 2019

The service is amazing

5.0
Verified Home Owner
Mckinney, on Jul 01, 2019

Prompt

5.0
Verified Home Owner
Mckinney, on May 17, 2019

They are very caring and quick with their service.

4.5
Verified Home Owner
Mckinney, on Jan 03, 2019

Customer service is very responsive to any issues that I've had. I appreciate the willingness to a get things corrected promptly and with tenacity.

5.0
Verified Home Owner
Mckinney, on Dec 31, 2018

Warranty service has been very responsive to fix problems in a timely manner.

4.6
Verified Home Owner
Mckinney, on Dec 21, 2018

I only had an initial few items that needed attention. They were prompt and went above and beyond to get the items replaced. I have had no issues since those repairs. Incredible service, thank you.

5.0
Verified Home Owner
Mckinney, on Dec 03, 2018

prompt service and always fixed 1st time

5.0
Verified Home Owner
Mckinney, on Oct 16, 2018

Being able to contact people directly (builder, reps). Makes it more personal and expedites the process. There have been times when I have submitted a request and not had a response so this is helpful.

4.2
Verified Home Owner
Mckinney, on Sep 12, 2018

Someone kept in touch about warranty service request and checked in to make sure completed satisfactorily. AC tech who repaired air conditioner was very helpful.

5.0
Verified Home Owner
Mckinney, on Jul 13, 2018

quick response time

5.0
Verified Home Owner
Mckinney, on May 24, 2018

The personal touch.

5.0
Verified Home Owner
Mckinney, on May 17, 2018

Friendliness and quick turnaround on on fixing my warranty items.

4.7
Verified Home Owner
Mckinney, on Mar 27, 2018

OK overall

2.9
Verified Home Owner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In

Mckinney, on Aug 04, 2019

[removed] was great!

3.5
Verified Home Owner
Mckinney, on Jul 02, 2019

[removed] did an outstanding job and receives the highest commendations from me for his work in assisting me after the house was built with questions, extra areas needing more work, and going above and beyond what I expected from a builder. Everyone I have worked with at CB Jeni has done a commendable job, including [removed] who is in charge of Villas at [removed] after [removed] moved to new building grounds with the company.

5.0
Verified Home Owner
Mckinney, on Jun 14, 2019

They were right on and sometimes ahead of schedule. During the build process they’d call me with a list of completions and the next weeks schedule.

4.7
Verified Home Owner
Mckinney, on Jun 04, 2019

They keep you informed during the entire process. You know what is happening and when, and what to expect at all times. Very few surprises.

4.6
Verified Home Owner
Mckinney, on May 26, 2019

Builder has been extremely responsive to any issues we’ve had (very few) but still makes sure they are addressed quickly and free of charge since still under 1 year warranty. Great quality home though and very pleased with it.

5.0
Verified Home Owner
Mckinney, on May 21, 2019

Good Quality and the home is quiet.

4.1
Verified Home Owner
Mckinney, on Apr 17, 2019

Kept promises. Structures have good bike bones

4.9
Verified Home Owner
Mckinney, on Dec 18, 2018

Prompt response and kind follow-up.

3.9
Verified Home Owner
Mckinney, on Dec 11, 2018

Their commitment to excellence.

5.0
Verified Home Owner
Mckinney, on Jun 28, 2018

Got it what was in contract paper.

4.4
Verified Home Owner