Top Homebuilder Ratings & Reviews

CB JENI Homes

Viridian

95 Homeowner Reviews Completed Jan 2019 - Jul 2020

Overall Satisfaction

4.6
Customers' overall satisfaction
4.8
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Purchase Experience

4.9

Home Personalization Experience

4.7

Lender Experience

4.6

Construction Experience

4.8

Customer Care Experience

4.9

Home Readiness

4.8

Installation & Workmanship

4.7

Community Profile

VIRIDIAN



Upscale Townhomes

CB JENI Homes is proud to offer brand new townhomes in the beautiful master-planned community of Viridian located in North Arlington, TX.

At Viridian, you will have some of the most scenic living in the Dallas-Fort Worth area providing the perfect balance between architecture and nature by featuring magnificent landscapes and masterfully-crafted walking areas. Residents of Viridian enjoy access to nature trails (totaling over 1,200 acres), tennis and sand volleyball courts, a basketball pavilion and unique swimming pools.


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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

Arlington, on May 21, 2020

great customer service. frequent communication from sales to builder too warranty. everyone was helpful a sought to be accommodating to our needs.

4.6
Verified Homeowner
Arlington, on Apr 09, 2020

Very easy to submit tickets, everyone has been very personable and helpful.

5.0
Verified Homeowner
Arlington, on Mar 16, 2020

The quick response

5.0
Verified Homeowner
Arlington, on Mar 05, 2020

The warranty manager [name removed] is very helpful.

4.0
Verified Homeowner
Arlington, on Mar 03, 2020

The follow up of everyone after buying the home.

4.6
Verified Homeowner
Arlington, on Feb 26, 2020

Smooth transactions, notifications, business attitude

4.8
Verified Homeowner
Arlington, on Feb 23, 2020

warranty service has been great as was the CB Jeni representative throughout the process.

5.0
Verified Homeowner
Arlington, on Dec 23, 2019

Friendly a knowledgeable staff

4.9
Verified Homeowner
Arlington, on Nov 21, 2019

Nice people

4.4
Verified Homeowner
Arlington, on Nov 11, 2019

Virtually no problems and if there were they were dealt with promptly.

4.8
Verified Homeowner
Arlington, on Nov 05, 2019

The purchase of my house is byfar the best experience. [removed] was simply the best. She made the process veryeasy

4.5
Verified Homeowner
Arlington, on Sep 23, 2019

When there was a problem/challenge that needed to be addressed, they did so quickly and professionally.

3.3
Verified Homeowner
Arlington, on Sep 04, 2019

Good finish product quality & excellent customer service

4.4
Verified Homeowner
Arlington, on Aug 14, 2019

Very quick response time

4.5
Verified Homeowner
Arlington, on Jul 20, 2019

They have been super quick and responsive with all my Warrenty tickets

5.0
Verified Homeowner
Arlington, on Apr 26, 2019

no complain at all

4.8
Verified Homeowner
Arlington, on Apr 24, 2019

frequent and informative meetings about progress

4.4
Verified Homeowner
Arlington, on Mar 15, 2019

I like all of the walk throughs of the house to ensure complete satisfaction.

4.6
Verified Homeowner
Arlington, on Mar 06, 2019

I was able to get help quickly

4.5
Verified Homeowner
Arlington, on Feb 23, 2019

Very approachable

4.6
Verified Homeowner
Arlington, on Feb 07, 2019

N/A

3.4
Verified Homeowner
Arlington, TX, on Jan 08, 2019

I was kept well informed throughout the entire process. The weekly update calls helped a lot.

4.9
Verified Homeowner
Arlington, on Jan 03, 2019

Followed up about my concerns.

4.1
Verified Homeowner
Arlington, TX, on Dec 31, 2018

Very cordial and helpful company representatives from sales, to construction to post closing inquiries, requests and questions.

4.9
Verified Homeowner
Arlington, on Dec 16, 2018

When something goes wrong with something, I don't have to worry. I know it will be fixed.

4.0
Verified Homeowner
Arlington, TX, on Dec 11, 2018

Excellent communication throughout the process. Quick responses to phone calls/emails, etc. I was very well informed.

3.5
Verified Homeowner
Arlington, on Nov 13, 2018

I like the design and most characteristics of my home however I feel there are parts where CB Jeni did not do its best.

3.7
Verified Homeowner
Arlington, on Nov 09, 2018

Time length available

4.8
Verified Homeowner
Arlington, on Oct 16, 2018

The follow up process

5.0
Verified Homeowner
Arlington, on Oct 13, 2018

Builder was quick to respond.

5.0
Verified Homeowner
Arlington, on Oct 01, 2018

I had many issues widen I first moved in. The City of Arlington believed this was a retail not a residence which resulted in many headaches and nights in a hotel. The office and [removed] the project manager worked hard to resolve the issues.the best was the help they providedthe design of my model is excellent except for the master closet. It could have had built in drawers. There is a lot of wasted space. The island in the kitchen is not at the right height.

4.7
Verified Homeowner
Arlington, TX, on Sep 29, 2018

[removed] was very friendly and helpful. The head contractor (can't remember his name) was also very thorough. Move in date was also what they said it would be.

5.0
Verified Homeowner
Arlington, on Sep 09, 2018

Quick response

5.0
Verified Homeowner
Arlington, on Aug 25, 2018

The house floor plan is the main thing I like. But the Fire alarm over/near the stove is not the best placement.

4.6
Verified Homeowner
Arlington, on Aug 23, 2018

I had new issues with the house, the process was to the point.

4.9
Verified Homeowner
Arlington, TX, on Aug 08, 2018

My builder [removed] was so friendly, welcoming, he was on top of everything, and always available when I needed him. [removed] was also very friendly, welcoming, and made my process easy.

5.0
Verified Homeowner
Arlington, TX, on Aug 03, 2018

overall experience, both people and quality of workmanship

5.0
Verified Homeowner
Arlington, on Jul 30, 2018

Timely response.

4.7
Verified Homeowner
Arlington, TX, on Jul 30, 2018

[removed] was very kind and kept me updated on the process of my house as it was being built. [removed] and [removed] have continued to help me with the issues I've had after moving in.

4.9
Verified Homeowner
Arlington, TX, on Jul 01, 2018

Weekly progress call.

4.8
Verified Homeowner
Arlington, TX, on Jun 12, 2018

Quick and easy!

4.8
Verified Homeowner
Arlington, TX, on Jun 10, 2018

It was a very fast process.

5.0
Verified Homeowner
Arlington, on Jun 06, 2018

I feel that if I don't stay on top of things my warranty requests may be overlooked or that if I did not have a relationship with specific persons from this experience such as [removed] the construction manager things would not get done. [removed] makes sure that my requests are taken care of.

3.7
Verified Homeowner
Arlington, TX, on May 14, 2018

Process was very smooth and organized

4.7
Verified Homeowner
Arlington, TX, on Apr 25, 2018

That everyone involved was so quick to respond and had good attitudes. Just pleasant people to work with!

4.8
Verified Homeowner
Arlington, TX, on Apr 21, 2018

The builder and contractor listened and considered my needs as we'll timelines to complete my home. They have been attentive during the process.

4.7
Verified Homeowner
Arlington, TX, on Apr 02, 2018

Reliability of the builder, [removed]. Followed through with all commitments.

5.0
Verified Homeowner
Arlington, on Mar 15, 2018

The overall experience with CB Jeni has been wonderful, would recommend anyone looking for a starter home or to down size to go with CB Jeni townhomes! and [removed] is a wonderful and helpful salesman.

4.2
Verified Homeowner
Arlington, on Mar 15, 2018

[removed] and [removed] did what they said they would do. Plus, I have not had any issue of consequence. We like it here.

5.0
Verified Homeowner
Arlington, TX, on Mar 14, 2018

Quality builder, friendly and caring staff.

5.0
Verified Homeowner
Arlington, TX, on Feb 21, 2018

They took well care of me throughout the process. We had a complicated situation and they worked with us.

4.9
Verified Homeowner
Arlington, TX, on Feb 14, 2018

Such a beautiful home and an easy process.

5.0
Verified Homeowner
Arlington, on Feb 10, 2018

The customer service was really good as well as the communication between myself, sales manager, and construction project manager.

4.7
Verified Homeowner
Arlington, TX, on Feb 09, 2018

Delay in doing 15 walk and did not address all issues after the ealk

3.6
Verified Homeowner
Arlington, on Feb 04, 2018

Builder/President did not come through for me as [removed] had promised he would. I was promised a follow up call from [removed] a week later and the only reason he called me 6 weeks later is that I wrote a bad review about the company. I asked him to walk in my shoes as I did EVERYTHING that was asked of me and [removed] couldn't even get me into my home with working A/C for SEVEN days. NO ONE CARED...TERRIBLE CUSTOMER SERVICE.

1.2
Verified Homeowner
Arlington, on Feb 01, 2018

Great community, the size, layout of my house met my expectations.

5.0
Verified Homeowner
Arlington, on Jan 31, 2018

Havent had any major problems other the A/c breaking down in August

4.4
Verified Homeowner
Arlington, TX, on Jan 28, 2018

We did have some challenges regarding accurate completion times. Other than that- my sales persion [removed] and my construction manager [removed] were 2 of the best individuals I've ever met.

4.8
Verified Homeowner
Arlington, TX, on Jan 15, 2018

Customer service when there were glitches

5.0
Verified Homeowner
Arlington, on Jan 05, 2018

[removed] and [removed] are very customer-focused-thank you!

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

Arlington, TX, on Jan 08, 2019

I was kept well informed throughout the entire process. The weekly update calls helped a lot.

4.9
Verified Homeowner
Arlington, TX, on Dec 31, 2018

Very cordial and helpful company representatives from sales, to construction to post closing inquiries, requests and questions.

4.9
Verified Homeowner
Arlington, TX, on Dec 11, 2018

Excellent communication throughout the process. Quick responses to phone calls/emails, etc. I was very well informed.

3.5
Verified Homeowner
Arlington, TX, on Sep 29, 2018

[removed] was very friendly and helpful. The head contractor (can't remember his name) was also very thorough. Move in date was also what they said it would be.

5.0
Verified Homeowner
Arlington, TX, on Aug 08, 2018

My builder [removed] was so friendly, welcoming, he was on top of everything, and always available when I needed him. [removed] was also very friendly, welcoming, and made my process easy.

5.0
Verified Homeowner
Arlington, TX, on Aug 03, 2018

overall experience, both people and quality of workmanship

5.0
Verified Homeowner
Arlington, TX, on Jul 30, 2018

[removed] was very kind and kept me updated on the process of my house as it was being built. [removed] and [removed] have continued to help me with the issues I've had after moving in.

4.9
Verified Homeowner
Arlington, TX, on Jul 01, 2018

Weekly progress call.

4.8
Verified Homeowner
Arlington, TX, on Jun 12, 2018

Quick and easy!

4.8
Verified Homeowner
Arlington, TX, on Jun 10, 2018

It was a very fast process.

5.0
Verified Homeowner
Arlington, TX, on May 14, 2018

Process was very smooth and organized

4.7
Verified Homeowner
Arlington, TX, on Apr 25, 2018

That everyone involved was so quick to respond and had good attitudes. Just pleasant people to work with!

4.8
Verified Homeowner
Arlington, TX, on Apr 21, 2018

The builder and contractor listened and considered my needs as we'll timelines to complete my home. They have been attentive during the process.

4.7
Verified Homeowner
Arlington, TX, on Apr 02, 2018

Reliability of the builder, [removed]. Followed through with all commitments.

5.0
Verified Homeowner
Arlington, TX, on Mar 14, 2018

Quality builder, friendly and caring staff.

5.0
Verified Homeowner
Arlington, TX, on Feb 21, 2018

They took well care of me throughout the process. We had a complicated situation and they worked with us.

4.9
Verified Homeowner
Arlington, TX, on Feb 14, 2018

Such a beautiful home and an easy process.

5.0
Verified Homeowner
Arlington, TX, on Feb 09, 2018

Delay in doing 15 walk and did not address all issues after the ealk

3.6
Verified Homeowner
Arlington, TX, on Jan 28, 2018

We did have some challenges regarding accurate completion times. Other than that- my sales persion [removed] and my construction manager [removed] were 2 of the best individuals I've ever met.

4.8
Verified Homeowner
Arlington, TX, on Jan 15, 2018

Customer service when there were glitches

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Arlington, on Apr 09, 2020

Very easy to submit tickets, everyone has been very personable and helpful.

5.0
Verified Homeowner
Arlington, on Mar 16, 2020

The quick response

5.0
Verified Homeowner
Arlington, on Mar 05, 2020

The warranty manager [name removed] is very helpful.

4.0
Verified Homeowner
Arlington, on Feb 23, 2020

warranty service has been great as was the CB Jeni representative throughout the process.

5.0
Verified Homeowner
Arlington, on Aug 14, 2019

Very quick response time

4.5
Verified Homeowner
Arlington, on Jul 20, 2019

They have been super quick and responsive with all my Warrenty tickets

5.0
Verified Homeowner
Arlington, on Dec 16, 2018

When something goes wrong with something, I don't have to worry. I know it will be fixed.

4.0
Verified Homeowner
Arlington, on Nov 09, 2018

Time length available

4.8
Verified Homeowner
Arlington, on Oct 16, 2018

The follow up process

5.0
Verified Homeowner
Arlington, on Oct 13, 2018

Builder was quick to respond.

5.0
Verified Homeowner
Arlington, on Sep 09, 2018

Quick response

5.0
Verified Homeowner
Arlington, on Jul 30, 2018

Timely response.

4.7
Verified Homeowner
Arlington, on Jun 06, 2018

I feel that if I don't stay on top of things my warranty requests may be overlooked or that if I did not have a relationship with specific persons from this experience such as [removed] the construction manager things would not get done. [removed] makes sure that my requests are taken care of.

3.7
Verified Homeowner
Arlington, on Mar 15, 2018

The overall experience with CB Jeni has been wonderful, would recommend anyone looking for a starter home or to down size to go with CB Jeni townhomes! and [removed] is a wonderful and helpful salesman.

4.2
Verified Homeowner
Arlington, on Mar 15, 2018

[removed] and [removed] did what they said they would do. Plus, I have not had any issue of consequence. We like it here.

5.0
Verified Homeowner
Arlington, on Feb 10, 2018

The customer service was really good as well as the communication between myself, sales manager, and construction project manager.

4.7
Verified Homeowner
Arlington, on Feb 04, 2018

Builder/President did not come through for me as [removed] had promised he would. I was promised a follow up call from [removed] a week later and the only reason he called me 6 weeks later is that I wrote a bad review about the company. I asked him to walk in my shoes as I did EVERYTHING that was asked of me and [removed] couldn't even get me into my home with working A/C for SEVEN days. NO ONE CARED...TERRIBLE CUSTOMER SERVICE.

1.2
Verified Homeowner
Arlington, on Feb 01, 2018

Great community, the size, layout of my house met my expectations.

5.0
Verified Homeowner
Arlington, on Jan 31, 2018

Havent had any major problems other the A/c breaking down in August

4.4
Verified Homeowner
Arlington, on Jan 05, 2018

[removed] and [removed] are very customer-focused-thank you!

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Arlington, on May 21, 2020

great customer service. frequent communication from sales to builder too warranty. everyone was helpful a sought to be accommodating to our needs.

4.6
Verified Homeowner
Arlington, on Mar 03, 2020

The follow up of everyone after buying the home.

4.6
Verified Homeowner
Arlington, on Feb 26, 2020

Smooth transactions, notifications, business attitude

4.8
Verified Homeowner
Arlington, on Dec 23, 2019

Friendly a knowledgeable staff

4.9
Verified Homeowner
Arlington, on Nov 21, 2019

Nice people

4.4
Verified Homeowner
Arlington, on Nov 11, 2019

Virtually no problems and if there were they were dealt with promptly.

4.8
Verified Homeowner
Arlington, on Nov 05, 2019

The purchase of my house is byfar the best experience. [removed] was simply the best. She made the process veryeasy

4.5
Verified Homeowner
Arlington, on Sep 23, 2019

When there was a problem/challenge that needed to be addressed, they did so quickly and professionally.

3.3
Verified Homeowner
Arlington, on Sep 04, 2019

Good finish product quality & excellent customer service

4.4
Verified Homeowner
Arlington, on Apr 26, 2019

no complain at all

4.8
Verified Homeowner
Arlington, on Apr 24, 2019

frequent and informative meetings about progress

4.4
Verified Homeowner
Arlington, on Mar 15, 2019

I like all of the walk throughs of the house to ensure complete satisfaction.

4.6
Verified Homeowner
Arlington, on Mar 06, 2019

I was able to get help quickly

4.5
Verified Homeowner
Arlington, on Feb 23, 2019

Very approachable

4.6
Verified Homeowner
Arlington, on Feb 07, 2019

N/A

3.4
Verified Homeowner
Arlington, on Jan 03, 2019

Followed up about my concerns.

4.1
Verified Homeowner
Arlington, on Nov 13, 2018

I like the design and most characteristics of my home however I feel there are parts where CB Jeni did not do its best.

3.7
Verified Homeowner
Arlington, on Oct 01, 2018

I had many issues widen I first moved in. The City of Arlington believed this was a retail not a residence which resulted in many headaches and nights in a hotel. The office and [removed] the project manager worked hard to resolve the issues.the best was the help they providedthe design of my model is excellent except for the master closet. It could have had built in drawers. There is a lot of wasted space. The island in the kitchen is not at the right height.

4.7
Verified Homeowner
Arlington, on Aug 25, 2018

The house floor plan is the main thing I like. But the Fire alarm over/near the stove is not the best placement.

4.6
Verified Homeowner
Arlington, on Aug 23, 2018

I had new issues with the house, the process was to the point.

4.9
Verified Homeowner