Overall Satisfaction
Community Profile
Upscale Townhomes
CB JENI Homes is proud to offer brand new townhomes in the beautiful master-planned community of Viridian located in North Arlington, TX.
At Viridian, you will have some of the most scenic living in the Dallas-Fort Worth area providing the perfect balance between architecture and nature by featuring magnificent landscapes and masterfully-crafted walking areas. Residents of Viridian enjoy access to nature trails (totaling over 1,200 acres), tennis and sand volleyball courts, a basketball pavilion and unique swimming pools.
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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers
Arlington, on Mar 05, 2020
The warranty manager [name removed] is very helpful.
Arlington, on Feb 26, 2020
Smooth transactions, notifications, business attitude
Arlington, on Feb 23, 2020
warranty service has been great as was the CB Jeni representative throughout the process.
Arlington, on Jan 30, 2020
[name removed] was fantastic throughout the entire process. She was knowledgeable, patient and always available when we had questions.
Arlington, on Nov 27, 2019
The communication. We knew on a week by week basis exactly the status and what to expect. If we had questions, [name removed] or [name removed] could either answer them or knew exactly who we needed to talk to for the answers. The paperwork was very clear, we understood everything that was explained to us, [name removed] was responsive and personable for the entire experience, and they followed through on every promise they made to us.
Arlington, on Nov 11, 2019
Virtually no problems and if there were they were dealt with promptly.
Arlington, on Nov 05, 2019
The purchase of my house is byfar the best experience. [removed] was simply the best. She made the process veryeasy
Arlington, on Oct 22, 2019
The CB Jeni Representative, [removed], was OUTSTANDING and was there the entire time for any issues and concerns.
Arlington, on Oct 18, 2019
How everything was exactly as explained with no surprises or last minute “additional information” required.
Arlington, on Oct 14, 2019
They understood my needs and did their best to meet them.
Arlington, on Sep 23, 2019
When there was a problem/challenge that needed to be addressed, they did so quickly and professionally.
Arlington, on Sep 04, 2019
Good finish product quality & excellent customer service
Arlington, on Sep 04, 2019
[removed] sales rep was very helpful through out my buying journey also [removed] i think his name explained clearly the warranty and orientation was in detail.
Arlington, on Jul 23, 2019
Ease of the entire process. The builder communicated, fixed issues etc
Arlington, on Jul 20, 2019
They have been super quick and responsive with all my Warrenty tickets
Arlington, on May 30, 2019
Very attentive on part of sales, service, and warranty including checking back that vendors completed repairs.
Arlington, on May 28, 2019
Ther prompt response. And the guide lines are easy to follow
Arlington, on Apr 25, 2019
They have been responsive when issues have arisen.
Arlington, on Apr 08, 2019
They are the best about customer service. They follow up to the end and make sure the issue gets resolved
Arlington, on Mar 15, 2019
I like all of the walk throughs of the house to ensure complete satisfaction.
Arlington, on Dec 16, 2018
When something goes wrong with something, I don't have to worry. I know it will be fixed.
Arlington, on Nov 13, 2018
I like the design and most characteristics of my home however I feel there are parts where CB Jeni did not do its best.
Arlington, on Oct 01, 2018
I had many issues widen I first moved in. The City of Arlington believed this was a retail not a residence which resulted in many headaches and nights in a hotel. The office and [removed] the project manager worked hard to resolve the issues.the best was the help they providedthe design of my model is excellent except for the master closet. It could have had built in drawers. There is a lot of wasted space. The island in the kitchen is not at the right height.
Arlington, on Aug 25, 2018
The house floor plan is the main thing I like. But the Fire alarm over/near the stove is not the best placement.
Arlington, on Aug 23, 2018
I had new issues with the house, the process was to the point.
Arlington, on Aug 14, 2018
Responded quickly to requests. Fixed punch list items on time. Delivered what was ordered.
Arlington, on Feb 21, 2018
They took well care of me throughout the process. We had a complicated situation and they worked with us.
Arlington, on Feb 10, 2018
The customer service was really good as well as the communication between myself, sales manager, and construction project manager.
Arlington, on Feb 09, 2018
Delay in doing 15 walk and did not address all issues after the ealk
Arlington, on Feb 04, 2018
Builder/President did not come through for me as [removed] had promised he would. I was promised a follow up call from [removed] a week later and the only reason he called me 6 weeks later is that I wrote a bad review about the company. I asked him to walk in my shoes as I did EVERYTHING that was asked of me and [removed] couldn't even get me into my home with working A/C for SEVEN days. NO ONE CARED...TERRIBLE CUSTOMER SERVICE.
Arlington, on Feb 01, 2018
Great community, the size, layout of my house met my expectations.
Arlington, on Jan 31, 2018
Havent had any major problems other the A/c breaking down in August
Arlington, on Jan 28, 2018
We did have some challenges regarding accurate completion times. Other than that- my sales persion [removed] and my construction manager [removed] were 2 of the best individuals I've ever met.
Arlington, on Jan 13, 2018
Great people, Great commutation, Great quality townhomes! Overall Great Experince!!
Arlington, on Jan 05, 2018
[removed] and [removed] are very customer-focused-thank you!
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers
Arlington, on Jan 30, 2020
[name removed] was fantastic throughout the entire process. She was knowledgeable, patient and always available when we had questions.
Arlington, on Nov 27, 2019
The communication. We knew on a week by week basis exactly the status and what to expect. If we had questions, [name removed] or [name removed] could either answer them or knew exactly who we needed to talk to for the answers. The paperwork was very clear, we understood everything that was explained to us, [name removed] was responsive and personable for the entire experience, and they followed through on every promise they made to us.
Arlington, on Oct 22, 2019
The CB Jeni Representative, [removed], was OUTSTANDING and was there the entire time for any issues and concerns.
Arlington, on Oct 18, 2019
How everything was exactly as explained with no surprises or last minute “additional information” required.
Arlington, on Oct 14, 2019
They understood my needs and did their best to meet them.
Arlington, on Sep 04, 2019
[removed] sales rep was very helpful through out my buying journey also [removed] i think his name explained clearly the warranty and orientation was in detail.
Arlington, on Jul 23, 2019
Ease of the entire process. The builder communicated, fixed issues etc
Arlington, on Feb 21, 2018
They took well care of me throughout the process. We had a complicated situation and they worked with us.
Arlington, on Feb 09, 2018
Delay in doing 15 walk and did not address all issues after the ealk
Arlington, on Jan 28, 2018
We did have some challenges regarding accurate completion times. Other than that- my sales persion [removed] and my construction manager [removed] were 2 of the best individuals I've ever met.
Arlington, on Jan 13, 2018
Great people, Great commutation, Great quality townhomes! Overall Great Experince!!
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers
Arlington, on Mar 05, 2020
The warranty manager [name removed] is very helpful.
Arlington, on Feb 23, 2020
warranty service has been great as was the CB Jeni representative throughout the process.
Arlington, on Jul 20, 2019
They have been super quick and responsive with all my Warrenty tickets
Arlington, on May 30, 2019
Very attentive on part of sales, service, and warranty including checking back that vendors completed repairs.
Arlington, on May 28, 2019
Ther prompt response. And the guide lines are easy to follow
Arlington, on Apr 25, 2019
They have been responsive when issues have arisen.
Arlington, on Apr 08, 2019
They are the best about customer service. They follow up to the end and make sure the issue gets resolved
Arlington, on Dec 16, 2018
When something goes wrong with something, I don't have to worry. I know it will be fixed.
Arlington, on Feb 10, 2018
The customer service was really good as well as the communication between myself, sales manager, and construction project manager.
Arlington, on Feb 04, 2018
Builder/President did not come through for me as [removed] had promised he would. I was promised a follow up call from [removed] a week later and the only reason he called me 6 weeks later is that I wrote a bad review about the company. I asked him to walk in my shoes as I did EVERYTHING that was asked of me and [removed] couldn't even get me into my home with working A/C for SEVEN days. NO ONE CARED...TERRIBLE CUSTOMER SERVICE.
Arlington, on Feb 01, 2018
Great community, the size, layout of my house met my expectations.
Arlington, on Jan 31, 2018
Havent had any major problems other the A/c breaking down in August
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers
Arlington, on Feb 26, 2020
Smooth transactions, notifications, business attitude
Arlington, on Nov 11, 2019
Virtually no problems and if there were they were dealt with promptly.
Arlington, on Nov 05, 2019
The purchase of my house is byfar the best experience. [removed] was simply the best. She made the process veryeasy
Arlington, on Sep 23, 2019
When there was a problem/challenge that needed to be addressed, they did so quickly and professionally.
Arlington, on Sep 04, 2019
Good finish product quality & excellent customer service
Arlington, on Mar 15, 2019
I like all of the walk throughs of the house to ensure complete satisfaction.
Arlington, on Nov 13, 2018
I like the design and most characteristics of my home however I feel there are parts where CB Jeni did not do its best.
Arlington, on Oct 01, 2018
I had many issues widen I first moved in. The City of Arlington believed this was a retail not a residence which resulted in many headaches and nights in a hotel. The office and [removed] the project manager worked hard to resolve the issues.the best was the help they providedthe design of my model is excellent except for the master closet. It could have had built in drawers. There is a lot of wasted space. The island in the kitchen is not at the right height.
Arlington, on Aug 25, 2018
The house floor plan is the main thing I like. But the Fire alarm over/near the stove is not the best placement.
Arlington, on Aug 23, 2018
I had new issues with the house, the process was to the point.