Overall Satisfaction
Community Profile
Upscale Townhomes
CB JENI Homes is proud to offer brand new townhomes in the beautiful master-planned community of Viridian located in North Arlington, TX.
At Viridian, you will have some of the most scenic living in the Dallas-Fort Worth area providing the perfect balance between architecture and nature by featuring magnificent landscapes and masterfully-crafted walking areas. Residents of Viridian enjoy access to nature trails (totaling over 1,200 acres), tennis and sand volleyball courts, a basketball pavilion and unique swimming pools.
Driving Directions
Request More Info
MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers
Arlington, on Nov 27, 2019
The communication. We knew on a week by week basis exactly the status and what to expect. If we had questions, [name removed] or [name removed] could either answer them or knew exactly who we needed to talk to for the answers. The paperwork was very clear, we understood everything that was explained to us, [name removed] was responsive and personable for the entire experience, and they followed through on every promise they made to us.
Arlington, on Nov 11, 2019
Virtually no problems and if there were they were dealt with promptly.
Arlington, on Nov 05, 2019
The purchase of my house is byfar the best experience. [removed] was simply the best. She made the process veryeasy
Arlington, on Oct 22, 2019
The CB Jeni Representative, [removed], was OUTSTANDING and was there the entire time for any issues and concerns.
Arlington, on Oct 18, 2019
How everything was exactly as explained with no surprises or last minute “additional information” required.
Arlington, on Oct 14, 2019
They understood my needs and did their best to meet them.
Arlington, on Sep 23, 2019
When there was a problem/challenge that needed to be addressed, they did so quickly and professionally.
Arlington, on Sep 04, 2019
Good finish product quality & excellent customer service
Arlington, on Sep 04, 2019
[removed] sales rep was very helpful through out my buying journey also [removed] i think his name explained clearly the warranty and orientation was in detail.
Arlington, on Jul 23, 2019
Ease of the entire process. The builder communicated, fixed issues etc
Arlington, on Jul 20, 2019
They have been super quick and responsive with all my Warrenty tickets
Arlington, on Jun 27, 2019
The level of communication provided was superb. We felt comfortable emailing or calling with questions, concerns or what have you, while always receiving prompt and knowledgeable responses.
Arlington, on Jun 25, 2019
The level of communication from the sales agent ([removed]) and the builder ([removed]). They answered every little question, touched-base weekly, and communicated constantly via email.
Arlington, on Jun 18, 2019
Everything was explained thoroughly, there were no surprises, and everyone was very supportive/available for any questions/needs.
Arlington, on Jun 05, 2019
The sales manager was very knowledgeable and builder manager was helpful. I got my house done on time and they fixed things fast. Very good experience
Arlington, on May 30, 2019
Very attentive on part of sales, service, and warranty including checking back that vendors completed repairs.
Arlington, on May 28, 2019
Ther prompt response. And the guide lines are easy to follow
Arlington, on Apr 25, 2019
They have been responsive when issues have arisen.
Arlington, on Apr 15, 2019
Working with [removed] and [removed] made the process seamless and enjoyable. Enjoyed building a new home again. The communication was great and they delivered on every promise.
Arlington, on Apr 13, 2019
The weekly updates. Freedom to visit the house along the build cycle.
Arlington, on Apr 08, 2019
They are the best about customer service. They follow up to the end and make sure the issue gets resolved
Arlington, on Mar 15, 2019
I like all of the walk throughs of the house to ensure complete satisfaction.
Arlington, on Mar 09, 2019
Very professional Love working with [removed], [removed] and [removed]! Kept up informed through process
Arlington, on Feb 28, 2019
the communication between builder, sales and i was awesome.
Arlington, on Feb 23, 2019
The contract process went pretty smoothly. There was definitely room for improvement with regards to clear communication about the process from Certainty Home Loans. Working with Green Brick XXXXX le was great.
Arlington, on Dec 16, 2018
When something goes wrong with something, I don't have to worry. I know it will be fixed.
Arlington, on Nov 13, 2018
I like the design and most characteristics of my home however I feel there are parts where CB Jeni did not do its best.
Arlington, on Oct 01, 2018
I had many issues widen I first moved in. The City of Arlington believed this was a retail not a residence which resulted in many headaches and nights in a hotel. The office and [removed] the project manager worked hard to resolve the issues.the best was the help they providedthe design of my model is excellent except for the master closet. It could have had built in drawers. There is a lot of wasted space. The island in the kitchen is not at the right height.
Arlington, on Aug 25, 2018
The house floor plan is the main thing I like. But the Fire alarm over/near the stove is not the best placement.
Arlington, on Aug 23, 2018
I had new issues with the house, the process was to the point.
Arlington, on Aug 14, 2018
Responded quickly to requests. Fixed punch list items on time. Delivered what was ordered.
Arlington, on Jul 02, 2018
[removed] at [removed] and [removed] were the only positives in the building of my home.
Arlington, on Jun 06, 2018
I feel that if I don't stay on top of things my warranty requests may be overlooked or that if I did not have a relationship with specific persons from this experience such as [removed] the construction manager things would not get done. [removed] makes sure that my requests are taken care of.
Arlington, on Mar 15, 2018
The overall experience with CB Jeni has been wonderful, would recommend anyone looking for a starter home or to down size to go with CB Jeni townhomes! and [removed] is a wonderful and helpful salesman.
Arlington, on Mar 15, 2018
[removed] and [removed] did what they said they would do. Plus, I have not had any issue of consequence. We like it here.
Arlington, on Feb 10, 2018
The customer service was really good as well as the communication between myself, sales manager, and construction project manager.
Arlington, on Feb 04, 2018
Builder/President did not come through for me as [removed] had promised he would. I was promised a follow up call from [removed] a week later and the only reason he called me 6 weeks later is that I wrote a bad review about the company. I asked him to walk in my shoes as I did EVERYTHING that was asked of me and [removed] couldn't even get me into my home with working A/C for SEVEN days. NO ONE CARED...TERRIBLE CUSTOMER SERVICE.
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers
Arlington, on Nov 27, 2019
The communication. We knew on a week by week basis exactly the status and what to expect. If we had questions, [name removed] or [name removed] could either answer them or knew exactly who we needed to talk to for the answers. The paperwork was very clear, we understood everything that was explained to us, [name removed] was responsive and personable for the entire experience, and they followed through on every promise they made to us.
Arlington, on Oct 22, 2019
The CB Jeni Representative, [removed], was OUTSTANDING and was there the entire time for any issues and concerns.
Arlington, on Oct 18, 2019
How everything was exactly as explained with no surprises or last minute “additional information” required.
Arlington, on Oct 14, 2019
They understood my needs and did their best to meet them.
Arlington, on Sep 04, 2019
[removed] sales rep was very helpful through out my buying journey also [removed] i think his name explained clearly the warranty and orientation was in detail.
Arlington, on Jul 23, 2019
Ease of the entire process. The builder communicated, fixed issues etc
Arlington, on Jun 27, 2019
The level of communication provided was superb. We felt comfortable emailing or calling with questions, concerns or what have you, while always receiving prompt and knowledgeable responses.
Arlington, on Jun 25, 2019
The level of communication from the sales agent ([removed]) and the builder ([removed]). They answered every little question, touched-base weekly, and communicated constantly via email.
Arlington, on Jun 18, 2019
Everything was explained thoroughly, there were no surprises, and everyone was very supportive/available for any questions/needs.
Arlington, on Jun 05, 2019
The sales manager was very knowledgeable and builder manager was helpful. I got my house done on time and they fixed things fast. Very good experience
Arlington, on Apr 15, 2019
Working with [removed] and [removed] made the process seamless and enjoyable. Enjoyed building a new home again. The communication was great and they delivered on every promise.
Arlington, on Apr 13, 2019
The weekly updates. Freedom to visit the house along the build cycle.
Arlington, on Mar 09, 2019
Very professional Love working with [removed], [removed] and [removed]! Kept up informed through process
Arlington, on Feb 28, 2019
the communication between builder, sales and i was awesome.
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers
Arlington, on Jul 20, 2019
They have been super quick and responsive with all my Warrenty tickets
Arlington, on May 30, 2019
Very attentive on part of sales, service, and warranty including checking back that vendors completed repairs.
Arlington, on May 28, 2019
Ther prompt response. And the guide lines are easy to follow
Arlington, on Apr 25, 2019
They have been responsive when issues have arisen.
Arlington, on Apr 08, 2019
They are the best about customer service. They follow up to the end and make sure the issue gets resolved
Arlington, on Dec 16, 2018
When something goes wrong with something, I don't have to worry. I know it will be fixed.
Arlington, on Jun 06, 2018
I feel that if I don't stay on top of things my warranty requests may be overlooked or that if I did not have a relationship with specific persons from this experience such as [removed] the construction manager things would not get done. [removed] makes sure that my requests are taken care of.
Arlington, on Mar 15, 2018
The overall experience with CB Jeni has been wonderful, would recommend anyone looking for a starter home or to down size to go with CB Jeni townhomes! and [removed] is a wonderful and helpful salesman.
Arlington, on Mar 15, 2018
[removed] and [removed] did what they said they would do. Plus, I have not had any issue of consequence. We like it here.
Arlington, on Feb 10, 2018
The customer service was really good as well as the communication between myself, sales manager, and construction project manager.
Arlington, on Feb 04, 2018
Builder/President did not come through for me as [removed] had promised he would. I was promised a follow up call from [removed] a week later and the only reason he called me 6 weeks later is that I wrote a bad review about the company. I asked him to walk in my shoes as I did EVERYTHING that was asked of me and [removed] couldn't even get me into my home with working A/C for SEVEN days. NO ONE CARED...TERRIBLE CUSTOMER SERVICE.
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers
Arlington, on Nov 11, 2019
Virtually no problems and if there were they were dealt with promptly.
Arlington, on Nov 05, 2019
The purchase of my house is byfar the best experience. [removed] was simply the best. She made the process veryeasy
Arlington, on Sep 23, 2019
When there was a problem/challenge that needed to be addressed, they did so quickly and professionally.
Arlington, on Sep 04, 2019
Good finish product quality & excellent customer service
Arlington, on Mar 15, 2019
I like all of the walk throughs of the house to ensure complete satisfaction.
Arlington, on Nov 13, 2018
I like the design and most characteristics of my home however I feel there are parts where CB Jeni did not do its best.
Arlington, on Oct 01, 2018
I had many issues widen I first moved in. The City of Arlington believed this was a retail not a residence which resulted in many headaches and nights in a hotel. The office and [removed] the project manager worked hard to resolve the issues.the best was the help they providedthe design of my model is excellent except for the master closet. It could have had built in drawers. There is a lot of wasted space. The island in the kitchen is not at the right height.
Arlington, on Aug 25, 2018
The house floor plan is the main thing I like. But the Fire alarm over/near the stove is not the best placement.
Arlington, on Aug 23, 2018
I had new issues with the house, the process was to the point.
Arlington, on Aug 14, 2018
Responded quickly to requests. Fixed punch list items on time. Delivered what was ordered.
Arlington, on Jul 02, 2018
[removed] at [removed] and [removed] were the only positives in the building of my home.