Overall Satisfaction
Community Profile
Upscale Townhomes
CB JENI Homes is proud to offer brand new townhomes in the beautiful master-planned community of Viridian located in North Arlington, TX.
At Viridian, you will have some of the most scenic living in the Dallas-Fort Worth area providing the perfect balance between architecture and nature by featuring magnificent landscapes and masterfully-crafted walking areas. Residents of Viridian enjoy access to nature trails (totaling over 1,200 acres), tennis and sand volleyball courts, a basketball pavilion and unique swimming pools.
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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers
Arlington, on May 21, 2020
great customer service. frequent communication from sales to builder too warranty. everyone was helpful a sought to be accommodating to our needs.
Arlington, on Apr 09, 2020
Very easy to submit tickets, everyone has been very personable and helpful.
Arlington, on Mar 05, 2020
The warranty manager [name removed] is very helpful.
Arlington, on Feb 26, 2020
Smooth transactions, notifications, business attitude
Arlington, on Feb 23, 2020
warranty service has been great as was the CB Jeni representative throughout the process.
Arlington, on Nov 11, 2019
Virtually no problems and if there were they were dealt with promptly.
Arlington, on Nov 05, 2019
The purchase of my house is byfar the best experience. [removed] was simply the best. She made the process veryeasy
Arlington, on Sep 23, 2019
When there was a problem/challenge that needed to be addressed, they did so quickly and professionally.
Arlington, on Sep 04, 2019
Good finish product quality & excellent customer service
Arlington, on Jul 20, 2019
They have been super quick and responsive with all my Warrenty tickets
Arlington, on Mar 15, 2019
I like all of the walk throughs of the house to ensure complete satisfaction.
Arlington, TX, on Jan 08, 2019
I was kept well informed throughout the entire process. The weekly update calls helped a lot.
Arlington, TX, on Dec 31, 2018
Very cordial and helpful company representatives from sales, to construction to post closing inquiries, requests and questions.
Arlington, on Dec 16, 2018
When something goes wrong with something, I don't have to worry. I know it will be fixed.
Arlington, TX, on Dec 11, 2018
Excellent communication throughout the process. Quick responses to phone calls/emails, etc. I was very well informed.
Arlington, on Nov 13, 2018
I like the design and most characteristics of my home however I feel there are parts where CB Jeni did not do its best.
Arlington, on Oct 01, 2018
I had many issues widen I first moved in. The City of Arlington believed this was a retail not a residence which resulted in many headaches and nights in a hotel. The office and [removed] the project manager worked hard to resolve the issues.the best was the help they providedthe design of my model is excellent except for the master closet. It could have had built in drawers. There is a lot of wasted space. The island in the kitchen is not at the right height.
Arlington, TX, on Sep 29, 2018
[removed] was very friendly and helpful. The head contractor (can't remember his name) was also very thorough. Move in date was also what they said it would be.
Arlington, on Aug 25, 2018
The house floor plan is the main thing I like. But the Fire alarm over/near the stove is not the best placement.
Arlington, on Aug 23, 2018
I had new issues with the house, the process was to the point.
Arlington, TX, on Aug 08, 2018
My builder [removed] was so friendly, welcoming, he was on top of everything, and always available when I needed him. [removed] was also very friendly, welcoming, and made my process easy.
Arlington, TX, on Aug 03, 2018
overall experience, both people and quality of workmanship
Arlington, TX, on Jul 30, 2018
[removed] was very kind and kept me updated on the process of my house as it was being built. [removed] and [removed] have continued to help me with the issues I've had after moving in.
Arlington, on Jun 06, 2018
I feel that if I don't stay on top of things my warranty requests may be overlooked or that if I did not have a relationship with specific persons from this experience such as [removed] the construction manager things would not get done. [removed] makes sure that my requests are taken care of.
Arlington, TX, on Apr 25, 2018
That everyone involved was so quick to respond and had good attitudes. Just pleasant people to work with!
Arlington, TX, on Apr 21, 2018
The builder and contractor listened and considered my needs as we'll timelines to complete my home. They have been attentive during the process.
Arlington, TX, on Apr 02, 2018
Reliability of the builder, [removed]. Followed through with all commitments.
Arlington, on Mar 15, 2018
The overall experience with CB Jeni has been wonderful, would recommend anyone looking for a starter home or to down size to go with CB Jeni townhomes! and [removed] is a wonderful and helpful salesman.
Arlington, on Mar 15, 2018
[removed] and [removed] did what they said they would do. Plus, I have not had any issue of consequence. We like it here.
Arlington, TX, on Feb 21, 2018
They took well care of me throughout the process. We had a complicated situation and they worked with us.
Arlington, on Feb 10, 2018
The customer service was really good as well as the communication between myself, sales manager, and construction project manager.
Arlington, TX, on Feb 09, 2018
Delay in doing 15 walk and did not address all issues after the ealk
Arlington, on Feb 04, 2018
Builder/President did not come through for me as [removed] had promised he would. I was promised a follow up call from [removed] a week later and the only reason he called me 6 weeks later is that I wrote a bad review about the company. I asked him to walk in my shoes as I did EVERYTHING that was asked of me and [removed] couldn't even get me into my home with working A/C for SEVEN days. NO ONE CARED...TERRIBLE CUSTOMER SERVICE.
Arlington, on Feb 01, 2018
Great community, the size, layout of my house met my expectations.
Arlington, on Jan 31, 2018
Havent had any major problems other the A/c breaking down in August
Arlington, TX, on Jan 28, 2018
We did have some challenges regarding accurate completion times. Other than that- my sales persion [removed] and my construction manager [removed] were 2 of the best individuals I've ever met.
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers
Arlington, TX, on Jan 08, 2019
I was kept well informed throughout the entire process. The weekly update calls helped a lot.
Arlington, TX, on Dec 31, 2018
Very cordial and helpful company representatives from sales, to construction to post closing inquiries, requests and questions.
Arlington, TX, on Dec 11, 2018
Excellent communication throughout the process. Quick responses to phone calls/emails, etc. I was very well informed.
Arlington, TX, on Sep 29, 2018
[removed] was very friendly and helpful. The head contractor (can't remember his name) was also very thorough. Move in date was also what they said it would be.
Arlington, TX, on Aug 08, 2018
My builder [removed] was so friendly, welcoming, he was on top of everything, and always available when I needed him. [removed] was also very friendly, welcoming, and made my process easy.
Arlington, TX, on Aug 03, 2018
overall experience, both people and quality of workmanship
Arlington, TX, on Jul 30, 2018
[removed] was very kind and kept me updated on the process of my house as it was being built. [removed] and [removed] have continued to help me with the issues I've had after moving in.
Arlington, TX, on Apr 25, 2018
That everyone involved was so quick to respond and had good attitudes. Just pleasant people to work with!
Arlington, TX, on Apr 21, 2018
The builder and contractor listened and considered my needs as we'll timelines to complete my home. They have been attentive during the process.
Arlington, TX, on Apr 02, 2018
Reliability of the builder, [removed]. Followed through with all commitments.
Arlington, TX, on Feb 21, 2018
They took well care of me throughout the process. We had a complicated situation and they worked with us.
Arlington, TX, on Feb 09, 2018
Delay in doing 15 walk and did not address all issues after the ealk
Arlington, TX, on Jan 28, 2018
We did have some challenges regarding accurate completion times. Other than that- my sales persion [removed] and my construction manager [removed] were 2 of the best individuals I've ever met.
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers
Arlington, on Apr 09, 2020
Very easy to submit tickets, everyone has been very personable and helpful.
Arlington, on Mar 05, 2020
The warranty manager [name removed] is very helpful.
Arlington, on Feb 23, 2020
warranty service has been great as was the CB Jeni representative throughout the process.
Arlington, on Jul 20, 2019
They have been super quick and responsive with all my Warrenty tickets
Arlington, on Dec 16, 2018
When something goes wrong with something, I don't have to worry. I know it will be fixed.
Arlington, on Jun 06, 2018
I feel that if I don't stay on top of things my warranty requests may be overlooked or that if I did not have a relationship with specific persons from this experience such as [removed] the construction manager things would not get done. [removed] makes sure that my requests are taken care of.
Arlington, on Mar 15, 2018
The overall experience with CB Jeni has been wonderful, would recommend anyone looking for a starter home or to down size to go with CB Jeni townhomes! and [removed] is a wonderful and helpful salesman.
Arlington, on Mar 15, 2018
[removed] and [removed] did what they said they would do. Plus, I have not had any issue of consequence. We like it here.
Arlington, on Feb 10, 2018
The customer service was really good as well as the communication between myself, sales manager, and construction project manager.
Arlington, on Feb 04, 2018
Builder/President did not come through for me as [removed] had promised he would. I was promised a follow up call from [removed] a week later and the only reason he called me 6 weeks later is that I wrote a bad review about the company. I asked him to walk in my shoes as I did EVERYTHING that was asked of me and [removed] couldn't even get me into my home with working A/C for SEVEN days. NO ONE CARED...TERRIBLE CUSTOMER SERVICE.
Arlington, on Feb 01, 2018
Great community, the size, layout of my house met my expectations.
Arlington, on Jan 31, 2018
Havent had any major problems other the A/c breaking down in August
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers
Arlington, on May 21, 2020
great customer service. frequent communication from sales to builder too warranty. everyone was helpful a sought to be accommodating to our needs.
Arlington, on Feb 26, 2020
Smooth transactions, notifications, business attitude
Arlington, on Nov 11, 2019
Virtually no problems and if there were they were dealt with promptly.
Arlington, on Nov 05, 2019
The purchase of my house is byfar the best experience. [removed] was simply the best. She made the process veryeasy
Arlington, on Sep 23, 2019
When there was a problem/challenge that needed to be addressed, they did so quickly and professionally.
Arlington, on Sep 04, 2019
Good finish product quality & excellent customer service
Arlington, on Mar 15, 2019
I like all of the walk throughs of the house to ensure complete satisfaction.
Arlington, on Nov 13, 2018
I like the design and most characteristics of my home however I feel there are parts where CB Jeni did not do its best.
Arlington, on Oct 01, 2018
I had many issues widen I first moved in. The City of Arlington believed this was a retail not a residence which resulted in many headaches and nights in a hotel. The office and [removed] the project manager worked hard to resolve the issues.the best was the help they providedthe design of my model is excellent except for the master closet. It could have had built in drawers. There is a lot of wasted space. The island in the kitchen is not at the right height.
Arlington, on Aug 25, 2018
The house floor plan is the main thing I like. But the Fire alarm over/near the stove is not the best placement.