Overall Satisfaction
Community Profile
Upscale Townhomes
CB JENI Homes is proud to offer brand new townhomes in the beautiful master-planned community of Viridian located in North Arlington, TX.
At Viridian, you will have some of the most scenic living in the Dallas-Fort Worth area providing the perfect balance between architecture and nature by featuring magnificent landscapes and masterfully-crafted walking areas. Residents of Viridian enjoy access to nature trails (totaling over 1,200 acres), tennis and sand volleyball courts, a basketball pavilion and unique swimming pools.
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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Arlington, on Oct 18, 2019
How everything was exactly as explained with no surprises or last minute “additional information” required.
Arlington, on Oct 18, 2019
The quality of home is above expectation in many ways. The construction experience, knowledge, and professionalism provided both during the home construction (by Mr. [removed]) and during the one year warranty period (by Mr. [removed]) are also one of the best experiences in the home buying process.
Arlington, on Oct 14, 2019
They understood my needs and did their best to meet them.
Arlington, on Sep 23, 2019
When there was a problem/challenge that needed to be addressed, they did so quickly and professionally.
Arlington, on Sep 04, 2019
Good finish product quality & excellent customer service
Arlington, on Sep 04, 2019
[removed] sales rep was very helpful through out my buying journey also [removed] i think his name explained clearly the warranty and orientation was in detail.
Arlington, on Aug 21, 2019
Quick and efficient response to questions and correction of minor problems shortly after move-in.
Arlington, on Aug 17, 2019
Quick turnaround when dealing with warranty trouble ticket submissions
Arlington, on Jul 23, 2019
Ease of the entire process. The builder communicated, fixed issues etc
Arlington, on Jul 20, 2019
They have been super quick and responsive with all my Warrenty tickets
Arlington, on Jun 27, 2019
The level of communication provided was superb. We felt comfortable emailing or calling with questions, concerns or what have you, while always receiving prompt and knowledgeable responses.
Arlington, on Jun 25, 2019
The level of communication from the sales agent ([removed]) and the builder ([removed]). They answered every little question, touched-base weekly, and communicated constantly via email.
Arlington, on Jun 18, 2019
Everything was explained thoroughly, there were no surprises, and everyone was very supportive/available for any questions/needs.
Arlington, on Jun 12, 2019
after submitting a warranty request I was notified in a prompt time via e-mail
Arlington, on Jun 05, 2019
The sales manager was very knowledgeable and builder manager was helpful. I got my house done on time and they fixed things fast. Very good experience
Arlington, on May 30, 2019
Very attentive on part of sales, service, and warranty including checking back that vendors completed repairs.
Arlington, on May 28, 2019
Ther prompt response. And the guide lines are easy to follow
Arlington, on May 11, 2019
The employees were very friendly and responsive. So far the house was well built and we haven't had any problems except for the garage door.
Arlington, on Apr 25, 2019
They have been responsive when issues have arisen.
Arlington, on Apr 15, 2019
Working with [removed] and [removed] made the process seamless and enjoyable. Enjoyed building a new home again. The communication was great and they delivered on every promise.
Arlington, on Apr 13, 2019
The weekly updates. Freedom to visit the house along the build cycle.
Arlington, on Apr 08, 2019
They are the best about customer service. They follow up to the end and make sure the issue gets resolved
Arlington, on Mar 25, 2019
I’ve had to take multiple days off work in order for JB Jeni to correct issues in my home. There is still a long list of issues that need to be fixed that need to be submitted. Very disappointed.
Arlington, on Mar 15, 2019
I like all of the walk throughs of the house to ensure complete satisfaction.
Arlington, on Mar 09, 2019
Very professional Love working with [removed], [removed] and [removed]! Kept up informed through process
Arlington, on Feb 28, 2019
the communication between builder, sales and i was awesome.
Arlington, on Feb 23, 2019
The contract process went pretty smoothly. There was definitely room for improvement with regards to clear communication about the process from Certainty Home Loans. Working with Green Brick XXXXX le was great.
Arlington, on Feb 09, 2019
Little tool kit and that they updated us every week :)
Arlington, on Dec 16, 2018
When something goes wrong with something, I don't have to worry. I know it will be fixed.
Arlington, on Nov 13, 2018
I like the design and most characteristics of my home however I feel there are parts where CB Jeni did not do its best.
Arlington, on Oct 01, 2018
I had many issues widen I first moved in. The City of Arlington believed this was a retail not a residence which resulted in many headaches and nights in a hotel. The office and [removed] the project manager worked hard to resolve the issues.the best was the help they providedthe design of my model is excellent except for the master closet. It could have had built in drawers. There is a lot of wasted space. The island in the kitchen is not at the right height.
Arlington, on Aug 25, 2018
The house floor plan is the main thing I like. But the Fire alarm over/near the stove is not the best placement.
Arlington, on Aug 23, 2018
I had new issues with the house, the process was to the point.
Arlington, on Aug 14, 2018
Responded quickly to requests. Fixed punch list items on time. Delivered what was ordered.
Arlington, on Jul 02, 2018
[removed] at [removed] and [removed] were the only positives in the building of my home.
Arlington, on Jun 06, 2018
I feel that if I don't stay on top of things my warranty requests may be overlooked or that if I did not have a relationship with specific persons from this experience such as [removed] the construction manager things would not get done. [removed] makes sure that my requests are taken care of.
Arlington, on Mar 15, 2018
The overall experience with CB Jeni has been wonderful, would recommend anyone looking for a starter home or to down size to go with CB Jeni townhomes! and [removed] is a wonderful and helpful salesman.
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Arlington, on Oct 18, 2019
How everything was exactly as explained with no surprises or last minute “additional information” required.
Arlington, on Oct 14, 2019
They understood my needs and did their best to meet them.
Arlington, on Sep 04, 2019
[removed] sales rep was very helpful through out my buying journey also [removed] i think his name explained clearly the warranty and orientation was in detail.
Arlington, on Jul 23, 2019
Ease of the entire process. The builder communicated, fixed issues etc
Arlington, on Jun 27, 2019
The level of communication provided was superb. We felt comfortable emailing or calling with questions, concerns or what have you, while always receiving prompt and knowledgeable responses.
Arlington, on Jun 25, 2019
The level of communication from the sales agent ([removed]) and the builder ([removed]). They answered every little question, touched-base weekly, and communicated constantly via email.
Arlington, on Jun 18, 2019
Everything was explained thoroughly, there were no surprises, and everyone was very supportive/available for any questions/needs.
Arlington, on Jun 05, 2019
The sales manager was very knowledgeable and builder manager was helpful. I got my house done on time and they fixed things fast. Very good experience
Arlington, on Apr 15, 2019
Working with [removed] and [removed] made the process seamless and enjoyable. Enjoyed building a new home again. The communication was great and they delivered on every promise.
Arlington, on Apr 13, 2019
The weekly updates. Freedom to visit the house along the build cycle.
Arlington, on Mar 09, 2019
Very professional Love working with [removed], [removed] and [removed]! Kept up informed through process
Arlington, on Feb 28, 2019
the communication between builder, sales and i was awesome.
Arlington, on Feb 23, 2019
The contract process went pretty smoothly. There was definitely room for improvement with regards to clear communication about the process from Certainty Home Loans. Working with Green Brick XXXXX le was great.
Arlington, on Feb 09, 2019
Little tool kit and that they updated us every week :)
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Arlington, on Aug 21, 2019
Quick and efficient response to questions and correction of minor problems shortly after move-in.
Arlington, on Aug 17, 2019
Quick turnaround when dealing with warranty trouble ticket submissions
Arlington, on Jul 20, 2019
They have been super quick and responsive with all my Warrenty tickets
Arlington, on Jun 12, 2019
after submitting a warranty request I was notified in a prompt time via e-mail
Arlington, on May 30, 2019
Very attentive on part of sales, service, and warranty including checking back that vendors completed repairs.
Arlington, on May 28, 2019
Ther prompt response. And the guide lines are easy to follow
Arlington, on Apr 25, 2019
They have been responsive when issues have arisen.
Arlington, on Apr 08, 2019
They are the best about customer service. They follow up to the end and make sure the issue gets resolved
Arlington, on Mar 25, 2019
I’ve had to take multiple days off work in order for JB Jeni to correct issues in my home. There is still a long list of issues that need to be fixed that need to be submitted. Very disappointed.
Arlington, on Dec 16, 2018
When something goes wrong with something, I don't have to worry. I know it will be fixed.
Arlington, on Jun 06, 2018
I feel that if I don't stay on top of things my warranty requests may be overlooked or that if I did not have a relationship with specific persons from this experience such as [removed] the construction manager things would not get done. [removed] makes sure that my requests are taken care of.
Arlington, on Mar 15, 2018
The overall experience with CB Jeni has been wonderful, would recommend anyone looking for a starter home or to down size to go with CB Jeni townhomes! and [removed] is a wonderful and helpful salesman.
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Arlington, on Oct 18, 2019
The quality of home is above expectation in many ways. The construction experience, knowledge, and professionalism provided both during the home construction (by Mr. [removed]) and during the one year warranty period (by Mr. [removed]) are also one of the best experiences in the home buying process.
Arlington, on Sep 23, 2019
When there was a problem/challenge that needed to be addressed, they did so quickly and professionally.
Arlington, on Sep 04, 2019
Good finish product quality & excellent customer service
Arlington, on May 11, 2019
The employees were very friendly and responsive. So far the house was well built and we haven't had any problems except for the garage door.
Arlington, on Mar 15, 2019
I like all of the walk throughs of the house to ensure complete satisfaction.
Arlington, on Nov 13, 2018
I like the design and most characteristics of my home however I feel there are parts where CB Jeni did not do its best.
Arlington, on Oct 01, 2018
I had many issues widen I first moved in. The City of Arlington believed this was a retail not a residence which resulted in many headaches and nights in a hotel. The office and [removed] the project manager worked hard to resolve the issues.the best was the help they providedthe design of my model is excellent except for the master closet. It could have had built in drawers. There is a lot of wasted space. The island in the kitchen is not at the right height.
Arlington, on Aug 25, 2018
The house floor plan is the main thing I like. But the Fire alarm over/near the stove is not the best placement.
Arlington, on Aug 23, 2018
I had new issues with the house, the process was to the point.
Arlington, on Aug 14, 2018
Responded quickly to requests. Fixed punch list items on time. Delivered what was ordered.
Arlington, on Jul 02, 2018
[removed] at [removed] and [removed] were the only positives in the building of my home.