Top Homebuilder Ratings & Reviews

CB JENI Homes

Viridian

101 Homeowner Reviews Completed Oct 2018 - Apr 2020

Overall Satisfaction

4.6
Customers' overall satisfaction
4.7
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Overall Satisfaction

4.7

Purchase Experience

4.8

Home Personalization Experience

4.7

Lender Experience

4.7

Construction Experience

4.8

Customer Care Experience

4.9

Home Readiness

4.8

Installation & Workmanship

4.7

Community Profile

VIRIDIAN



Upscale Townhomes

CB JENI Homes is proud to offer brand new townhomes in the beautiful master-planned community of Viridian located in North Arlington, TX.

At Viridian, you will have some of the most scenic living in the Dallas-Fort Worth area providing the perfect balance between architecture and nature by featuring magnificent landscapes and masterfully-crafted walking areas. Residents of Viridian enjoy access to nature trails (totaling over 1,200 acres), tennis and sand volleyball courts, a basketball pavilion and unique swimming pools.


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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

Arlington, on Mar 19, 2020

Walk through and follow up

4.8
Verified Homeowner
Arlington, on Mar 16, 2020

The quick response

5.0
Verified Homeowner
Arlington, on Mar 05, 2020

The warranty manager [name removed] is very helpful.

4.0
Verified Homeowner
Arlington, on Mar 03, 2020

The follow up of everyone after buying the home.

4.6
Verified Homeowner
Arlington, on Feb 26, 2020

Smooth transactions, notifications, business attitude

4.8
Verified Homeowner
Arlington, on Feb 23, 2020

warranty service has been great as was the CB Jeni representative throughout the process.

5.0
Verified Homeowner
Arlington, on Jan 31, 2020

Responses to my question on time.

5.0
Verified Homeowner
Arlington, on Jan 30, 2020

[name removed] was fantastic throughout the entire process. She was knowledgeable, patient and always available when we had questions.

4.8
Verified Homeowner
Arlington, on Jan 07, 2020

Friendliness and honesty of the sales staff

5.0
Verified Homeowner
Arlington, on Dec 23, 2019

Friendly a knowledgeable staff

4.9
Verified Homeowner
Arlington, on Nov 27, 2019

The communication. We knew on a week by week basis exactly the status and what to expect. If we had questions, [name removed] or [name removed] could either answer them or knew exactly who we needed to talk to for the answers. The paperwork was very clear, we understood everything that was explained to us, [name removed] was responsive and personable for the entire experience, and they followed through on every promise they made to us.

5.0
Verified Homeowner
Arlington, on Nov 21, 2019

Nice people

4.4
Verified Homeowner
Arlington, on Nov 11, 2019

Virtually no problems and if there were they were dealt with promptly.

4.8
Verified Homeowner
Arlington, on Nov 05, 2019

The purchase of my house is byfar the best experience. [removed] was simply the best. She made the process veryeasy

4.5
Verified Homeowner
Arlington, on Nov 02, 2019

Immediate response and attention.

3.7
Verified Homeowner
Arlington, on Oct 22, 2019

The CB Jeni Representative, [removed], was OUTSTANDING and was there the entire time for any issues and concerns.

4.6
Verified Homeowner
Arlington, on Oct 18, 2019

How everything was exactly as explained with no surprises or last minute “additional information” required.

5.0
Verified Homeowner
Arlington, on Oct 14, 2019

They understood my needs and did their best to meet them.

5.0
Verified Homeowner
Arlington, on Sep 23, 2019

When there was a problem/challenge that needed to be addressed, they did so quickly and professionally.

3.3
Verified Homeowner
Arlington, on Sep 20, 2019

Everything went smooth, it was extremely easy.

4.5
Verified Homeowner
Arlington, on Sep 04, 2019

Good finish product quality & excellent customer service

4.4
Verified Homeowner
Arlington, on Sep 04, 2019

[removed] sales rep was very helpful through out my buying journey also [removed] i think his name explained clearly the warranty and orientation was in detail.

5.0
Verified Homeowner
Arlington, on Aug 30, 2019

had someone to reach out to

4.8
Verified Homeowner
Arlington, on Aug 14, 2019

Very quick response time

4.5
Verified Homeowner
Arlington, on Jul 23, 2019

Ease of the entire process. The builder communicated, fixed issues etc

5.0
Verified Homeowner
Arlington, on Jul 20, 2019

They have been super quick and responsive with all my Warrenty tickets

5.0
Verified Homeowner
Arlington, on Jul 17, 2019

The people I worked with- [removed] and [removed]

4.5
Verified Homeowner
Arlington, on May 31, 2019

Roofing issue was responded to promptly.

4.6
Verified Homeowner
Arlington, on May 30, 2019

Very attentive on part of sales, service, and warranty including checking back that vendors completed repairs.

5.0
Verified Homeowner
Arlington, on May 28, 2019

Ther prompt response. And the guide lines are easy to follow

5.0
Verified Homeowner
Arlington, on Apr 26, 2019

no complain at all

4.8
Verified Homeowner
Arlington, on Apr 25, 2019

They have been responsive when issues have arisen.

3.7
Verified Homeowner
Arlington, on Apr 24, 2019

frequent and informative meetings about progress

4.4
Verified Homeowner
Arlington, on Apr 08, 2019

They are the best about customer service. They follow up to the end and make sure the issue gets resolved

4.5
Verified Homeowner
Arlington, on Mar 15, 2019

I like all of the walk throughs of the house to ensure complete satisfaction.

4.6
Verified Homeowner
Arlington, on Mar 06, 2019

I was able to get help quickly

4.5
Verified Homeowner
Arlington, on Feb 23, 2019

Very approachable

4.6
Verified Homeowner
Arlington, on Feb 07, 2019

N/A

3.4
Verified Homeowner
Arlington, on Jan 03, 2019

Followed up about my concerns.

4.1
Verified Homeowner
Arlington, on Dec 16, 2018

When something goes wrong with something, I don't have to worry. I know it will be fixed.

4.0
Verified Homeowner
Arlington, on Nov 13, 2018

I like the design and most characteristics of my home however I feel there are parts where CB Jeni did not do its best.

3.7
Verified Homeowner
Arlington, on Nov 09, 2018

Time length available

4.8
Verified Homeowner
Arlington, on Oct 16, 2018

The follow up process

5.0
Verified Homeowner
Arlington, on Oct 13, 2018

Builder was quick to respond.

5.0
Verified Homeowner
Arlington, on Oct 01, 2018

I had many issues widen I first moved in. The City of Arlington believed this was a retail not a residence which resulted in many headaches and nights in a hotel. The office and [removed] the project manager worked hard to resolve the issues.the best was the help they providedthe design of my model is excellent except for the master closet. It could have had built in drawers. There is a lot of wasted space. The island in the kitchen is not at the right height.

4.7
Verified Homeowner
Arlington, on Aug 25, 2018

The house floor plan is the main thing I like. But the Fire alarm over/near the stove is not the best placement.

4.6
Verified Homeowner
Arlington, on Aug 23, 2018

I had new issues with the house, the process was to the point.

4.9
Verified Homeowner
Arlington, on Aug 14, 2018

Responded quickly to requests. Fixed punch list items on time. Delivered what was ordered.

4.0
Verified Homeowner
Arlington, on Feb 21, 2018

They took well care of me throughout the process. We had a complicated situation and they worked with us.

4.9
Verified Homeowner
Arlington, on Feb 14, 2018

Such a beautiful home and an easy process.

5.0
Verified Homeowner
Arlington, on Feb 10, 2018

The customer service was really good as well as the communication between myself, sales manager, and construction project manager.

4.7
Verified Homeowner
Arlington, on Feb 09, 2018

Delay in doing 15 walk and did not address all issues after the ealk

3.6
Verified Homeowner
Arlington, on Feb 04, 2018

Builder/President did not come through for me as [removed] had promised he would. I was promised a follow up call from [removed] a week later and the only reason he called me 6 weeks later is that I wrote a bad review about the company. I asked him to walk in my shoes as I did EVERYTHING that was asked of me and [removed] couldn't even get me into my home with working A/C for SEVEN days. NO ONE CARED...TERRIBLE CUSTOMER SERVICE.

1.2
Verified Homeowner
Arlington, on Feb 01, 2018

Great community, the size, layout of my house met my expectations.

5.0
Verified Homeowner
Arlington, on Jan 31, 2018

Havent had any major problems other the A/c breaking down in August

4.4
Verified Homeowner
Arlington, on Jan 28, 2018

We did have some challenges regarding accurate completion times. Other than that- my sales persion [removed] and my construction manager [removed] were 2 of the best individuals I've ever met.

4.8
Verified Homeowner
Arlington, on Jan 15, 2018

Customer service when there were glitches

5.0
Verified Homeowner
Arlington, on Jan 13, 2018

Great people, Great commutation, Great quality townhomes! Overall Great Experince!!

5.0
Verified Homeowner
Arlington, on Jan 05, 2018

[removed] and [removed] are very customer-focused-thank you!

5.0
Verified Homeowner
Arlington, on Jan 05, 2018

From Sales office to build manager they did what they said they would do and worked with us the entire process.

4.5
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

Arlington, on Mar 19, 2020

Walk through and follow up

4.8
Verified Homeowner
Arlington, on Jan 31, 2020

Responses to my question on time.

5.0
Verified Homeowner
Arlington, on Jan 30, 2020

[name removed] was fantastic throughout the entire process. She was knowledgeable, patient and always available when we had questions.

4.8
Verified Homeowner
Arlington, on Jan 07, 2020

Friendliness and honesty of the sales staff

5.0
Verified Homeowner
Arlington, on Nov 27, 2019

The communication. We knew on a week by week basis exactly the status and what to expect. If we had questions, [name removed] or [name removed] could either answer them or knew exactly who we needed to talk to for the answers. The paperwork was very clear, we understood everything that was explained to us, [name removed] was responsive and personable for the entire experience, and they followed through on every promise they made to us.

5.0
Verified Homeowner
Arlington, on Oct 22, 2019

The CB Jeni Representative, [removed], was OUTSTANDING and was there the entire time for any issues and concerns.

4.6
Verified Homeowner
Arlington, on Oct 18, 2019

How everything was exactly as explained with no surprises or last minute “additional information” required.

5.0
Verified Homeowner
Arlington, on Oct 14, 2019

They understood my needs and did their best to meet them.

5.0
Verified Homeowner
Arlington, on Sep 20, 2019

Everything went smooth, it was extremely easy.

4.5
Verified Homeowner
Arlington, on Sep 04, 2019

[removed] sales rep was very helpful through out my buying journey also [removed] i think his name explained clearly the warranty and orientation was in detail.

5.0
Verified Homeowner
Arlington, on Aug 30, 2019

had someone to reach out to

4.8
Verified Homeowner
Arlington, on Jul 23, 2019

Ease of the entire process. The builder communicated, fixed issues etc

5.0
Verified Homeowner
Arlington, on Jul 17, 2019

The people I worked with- [removed] and [removed]

4.5
Verified Homeowner
Arlington, on Feb 21, 2018

They took well care of me throughout the process. We had a complicated situation and they worked with us.

4.9
Verified Homeowner
Arlington, on Feb 14, 2018

Such a beautiful home and an easy process.

5.0
Verified Homeowner
Arlington, on Feb 09, 2018

Delay in doing 15 walk and did not address all issues after the ealk

3.6
Verified Homeowner
Arlington, on Jan 28, 2018

We did have some challenges regarding accurate completion times. Other than that- my sales persion [removed] and my construction manager [removed] were 2 of the best individuals I've ever met.

4.8
Verified Homeowner
Arlington, on Jan 15, 2018

Customer service when there were glitches

5.0
Verified Homeowner
Arlington, on Jan 13, 2018

Great people, Great commutation, Great quality townhomes! Overall Great Experince!!

5.0
Verified Homeowner
Arlington, on Jan 05, 2018

From Sales office to build manager they did what they said they would do and worked with us the entire process.

4.5
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Arlington, on Mar 16, 2020

The quick response

5.0
Verified Homeowner
Arlington, on Mar 05, 2020

The warranty manager [name removed] is very helpful.

4.0
Verified Homeowner
Arlington, on Feb 23, 2020

warranty service has been great as was the CB Jeni representative throughout the process.

5.0
Verified Homeowner
Arlington, on Nov 02, 2019

Immediate response and attention.

3.7
Verified Homeowner
Arlington, on Aug 14, 2019

Very quick response time

4.5
Verified Homeowner
Arlington, on Jul 20, 2019

They have been super quick and responsive with all my Warrenty tickets

5.0
Verified Homeowner
Arlington, on May 31, 2019

Roofing issue was responded to promptly.

4.6
Verified Homeowner
Arlington, on May 30, 2019

Very attentive on part of sales, service, and warranty including checking back that vendors completed repairs.

5.0
Verified Homeowner
Arlington, on May 28, 2019

Ther prompt response. And the guide lines are easy to follow

5.0
Verified Homeowner
Arlington, on Apr 25, 2019

They have been responsive when issues have arisen.

3.7
Verified Homeowner
Arlington, on Apr 08, 2019

They are the best about customer service. They follow up to the end and make sure the issue gets resolved

4.5
Verified Homeowner
Arlington, on Dec 16, 2018

When something goes wrong with something, I don't have to worry. I know it will be fixed.

4.0
Verified Homeowner
Arlington, on Nov 09, 2018

Time length available

4.8
Verified Homeowner
Arlington, on Oct 16, 2018

The follow up process

5.0
Verified Homeowner
Arlington, on Oct 13, 2018

Builder was quick to respond.

5.0
Verified Homeowner
Arlington, on Feb 10, 2018

The customer service was really good as well as the communication between myself, sales manager, and construction project manager.

4.7
Verified Homeowner
Arlington, on Feb 04, 2018

Builder/President did not come through for me as [removed] had promised he would. I was promised a follow up call from [removed] a week later and the only reason he called me 6 weeks later is that I wrote a bad review about the company. I asked him to walk in my shoes as I did EVERYTHING that was asked of me and [removed] couldn't even get me into my home with working A/C for SEVEN days. NO ONE CARED...TERRIBLE CUSTOMER SERVICE.

1.2
Verified Homeowner
Arlington, on Feb 01, 2018

Great community, the size, layout of my house met my expectations.

5.0
Verified Homeowner
Arlington, on Jan 31, 2018

Havent had any major problems other the A/c breaking down in August

4.4
Verified Homeowner
Arlington, on Jan 05, 2018

[removed] and [removed] are very customer-focused-thank you!

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Arlington, on Mar 03, 2020

The follow up of everyone after buying the home.

4.6
Verified Homeowner
Arlington, on Feb 26, 2020

Smooth transactions, notifications, business attitude

4.8
Verified Homeowner
Arlington, on Dec 23, 2019

Friendly a knowledgeable staff

4.9
Verified Homeowner
Arlington, on Nov 21, 2019

Nice people

4.4
Verified Homeowner
Arlington, on Nov 11, 2019

Virtually no problems and if there were they were dealt with promptly.

4.8
Verified Homeowner
Arlington, on Nov 05, 2019

The purchase of my house is byfar the best experience. [removed] was simply the best. She made the process veryeasy

4.5
Verified Homeowner
Arlington, on Sep 23, 2019

When there was a problem/challenge that needed to be addressed, they did so quickly and professionally.

3.3
Verified Homeowner
Arlington, on Sep 04, 2019

Good finish product quality & excellent customer service

4.4
Verified Homeowner
Arlington, on Apr 26, 2019

no complain at all

4.8
Verified Homeowner
Arlington, on Apr 24, 2019

frequent and informative meetings about progress

4.4
Verified Homeowner
Arlington, on Mar 15, 2019

I like all of the walk throughs of the house to ensure complete satisfaction.

4.6
Verified Homeowner
Arlington, on Mar 06, 2019

I was able to get help quickly

4.5
Verified Homeowner
Arlington, on Feb 23, 2019

Very approachable

4.6
Verified Homeowner
Arlington, on Feb 07, 2019

N/A

3.4
Verified Homeowner
Arlington, on Jan 03, 2019

Followed up about my concerns.

4.1
Verified Homeowner
Arlington, on Nov 13, 2018

I like the design and most characteristics of my home however I feel there are parts where CB Jeni did not do its best.

3.7
Verified Homeowner
Arlington, on Oct 01, 2018

I had many issues widen I first moved in. The City of Arlington believed this was a retail not a residence which resulted in many headaches and nights in a hotel. The office and [removed] the project manager worked hard to resolve the issues.the best was the help they providedthe design of my model is excellent except for the master closet. It could have had built in drawers. There is a lot of wasted space. The island in the kitchen is not at the right height.

4.7
Verified Homeowner
Arlington, on Aug 25, 2018

The house floor plan is the main thing I like. But the Fire alarm over/near the stove is not the best placement.

4.6
Verified Homeowner
Arlington, on Aug 23, 2018

I had new issues with the house, the process was to the point.

4.9
Verified Homeowner
Arlington, on Aug 14, 2018

Responded quickly to requests. Fixed punch list items on time. Delivered what was ordered.

4.0
Verified Homeowner