Overall Satisfaction
Community Profile
New homes for sale in Lewisville, TX. This community features mixed-use development with homes, commercial, parks, pool, amenity center, and beautiful walking trails overlooking a canal. Lewisville is a dynamic suburban community in the thriving North Texas region. With its location just minutes from DFW International Airport and straddling two major highways, Lewisville is perfectly positioned for easy access throughout the DFW area. Quality schools, safe neighborhoods, family-friendly recreation options, and the most retail square footage per capita in the region – there are many reasons to choose Lewisville as your place to live, work and play.
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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers
Lewisville, TX, on Dec 01, 2022
Things that I liked: Great communication Helpful attitude [name removed] provided updates and made himself available when needed [name removed] was very easy Disliked: Craftsmanship (some things felt rushed etc grout in kitchen) Electrical plan of house and the lack of communication regarding it Countertops picked by builder
Lewisville, on Jan 24, 2023
Overall I have been enjoying my new home at 685 Watersedge Ct. My concerns are the following. I do not feel my house is worth the money I paid. I know the market is crazy but I still feel for the amount I paid I should have a better quality home. I am happy that on the outside the community looks good and has great curb appeal. It might seem luxurious on the outside however I feel the inside is a different story and I am disappointed in the workmanship and quality. For the money I spent I feel things should have been a step up from the basics. The carpet, flooring, appliances, plumbing fixtures, lighting fixtures are low quality. It would not surprise me that any of it won't last a decent amount of time. And that makes me sad because that means I will have to eventually put out more money to fix and/or upgrade things. I am also very concerned about the structure of the house itself. There are spots upstairs where the floor creaks. This house was just built, how is it possible that it creaks like an old house? (I am about to put in a ticket to have it looked at). I think it is a little strange that all the unit driveways are different lengths. And that on “Watersedge Ct” my house is 685 and right across from me is another 685, which is 685 [name removed] Oaks Rd but it’s just a little confusing to visitors. Again, overall I am happy with my house. I am happy that I was able to downsize into a new house where I am the first owner. I like that [name removed] [name removed] [name removed] is near DFW Airport and 121. I like that my unit is located on the canal (I love watching the ducks!). I have been extremely satisfied with the customer service from [name removed] and [name removed]. And I have been very satisfied with how the staff responded to my warranty request tickets that I’ve submitted so far. Great customer service!
Lewisville, on Jul 02, 2021
Site manager provides excellent customer service.
Lewisville, TX, on Nov 23, 2022
The home did not include trash cans for the kitchen pull out trash drawer and it hard to find the right size. I rather have had it as an add on option through the builder.
Lewisville, on Dec 20, 2022
When we saw the model home vs our home there were changes that we weren’t aware of when we signed the contract. Some parts of the home were cheaply done - we tried to swap out the shallow sink for a deep sink, couldn’t do that. Tried to swap out the recessed lighting but couldn’t because lights were on the beam vs in between the beam. Had to spend money on our home to look like the model home.
Lewisville, on Jun 01, 2021
A very peaceful & friendly community with timely help received from the sales rep or the CB JENI warranty team when required. Am very much happy with my home finishes by CB JENI and haven't faced any major issues despite the cold winter issues this year.
Lewisville, TX, on Nov 23, 2022
Like: sales manager frequently updates the construction status and responds message quickly. Dislike: house has many small issues when we move in. Price dropped a lot after we moved in too.
Lewisville, on Mar 14, 2022
The care taken to build the house prompted no warranty service needed till now
Lewisville, TX, on Nov 07, 2022
Overall process was very good without any issues.
Lewisville, TX, on Nov 05, 2022
Like - sales, ease of documentation, professionalism
Lewisville, on Feb 08, 2021
I have had too many things fixed since the purchase. I just had an inspection done before my one year warranty/purchase is up and I still have things that need repair.
Lewisville, on Nov 30, 2021
I have a repair hole in my garage ceiling I have been trying to get repaired. No response for several months.
Lewisville, on Nov 01, 2020
The partnership with [name removed]. It would be nice if they had an option for a different lender.
Lewisville, on Sep 28, 2021
Disappointed in the HOA as the area is very unkept, dead plants not being replaced and even being planted. Standing water issues, flower beds in common area need attention, overwatering creating unhealthy turf. Leaning street signs and home owners not picking up after pets. Was told "there is no budget" by HOA rep to put towards the upkeep for beautification.
Lewisville, TX, on Sep 03, 2022
[name removed] kept us informed every step of the way and provided periodic updates. Excellent experience working with him!
Lewisville, on Jul 28, 2021
Anything that is brought to the team has been addressed.
Lewisville, TX, on Sep 02, 2022
[name removed] was absolute best at what he does! Thank you for making the process so easy and seamless!
Lewisville, TX, on Jul 21, 2022
The sales experience was great, working with [name removed] was easy, and he was always communicating updates and next steps clearly. Whenever we had a question, he would respond almost instantly and concisely. Overall, an excellent experience from the sales side. The move-in felt a bit rushed, as there were several ticket items that were still pending, but we are looking forward to having all those items completed and closed off!
Lewisville, on Mar 29, 2021
Overall easy to submit warranty request and quick response back.
Lewisville, TX, on Jul 09, 2022
[name removed] and [name removed] are amazing! They did a lot to help even after I purchased my home
Lewisville, on Jan 01, 2021
There is no delay on warranty work. Customer care is great with sales office. However, the HOA president has poor communication skills.
Lewisville, TX, on Apr 20, 2022
We liked your updates on construction progress.
Lewisville, TX, on Apr 19, 2022
I liked the frequent updates and texts/pictures of the home building process.
Lewisville, on Dec 18, 2020
the paint on the internal walls is not washable, the garage door needs to be improved the quality, the water takes a long time to heat up.
Lewisville, TX, on Apr 19, 2022
Some of the delays - I know it was due to supply chain and do not hold company responsible.
Lewisville, on Dec 01, 2020
[name removed], the maintenance manager of our community is good. It takes too long to get things done.
Lewisville, TX, on Nov 03, 2021
[name removed] was such a help in showing me around in the Lewisville complex in answering any questions or concerns. I never felt any pressure to purchase and he was not pressuring me in any way to make a decision and wanted to make sure I would be comfortable and happy with my choice. Obviously [name removed] was as congenial as could be in demonstrating the ins and outs of the apartment once I purchased. He was always available and willing to go over any of my questions and convenient when I did have a question or concern.
Lewisville, TX, on Oct 28, 2021
Overall, I am satisfied with the purchase experience. I valued the professionalism and competence of the Community Sales Manager, [name removed]. Mr. [name removed]’s dedication to customer service and customer satisfaction is unsurpassed! In addition, I thought the administrative contractual process was user friendly, and completed with ease. However, I would opine the design selection process could use some improvements, along with minor areas of construction within, and around the home.
Lewisville, TX, on Oct 26, 2021
Great communication - responded when we had questions
Lewisville, TX, on Oct 25, 2021
The customer service provided by the community sales manager ([name removed]) and the builder ([name removed]) was really outstanding. Right from the contract through the move-in process, they were on top of ensuring that our house is delivered with utmost care and quality. We haven't come across such a wonderful service especially in the construction business (no kidding). Kudos to CB [name removed] for having such a wonderful staff.
Lewisville, on Jun 02, 2020
On top of it with responses and listening to feedback.
Lewisville, TX, on Oct 15, 2021
We liked the entire process right from entering the contract through closing. Each and every step was carefully and diligently executed, there by enabling awesome experience. The quality of product and service was outstanding.
Lewisville, TX, on Aug 03, 2021
I like the friendly service. [name removed] and [name removed] explained the process well and made home buying experience ery good.
Lewisville, TX, on Jul 30, 2021
The experience of buying the house was very good. We were informed of progress and when a delay might occur. [name removed] was great to work with and enjoyed [name removed] when we progressed to that level of the process. Some of the basic options were less that practical. Chrome fixtures with brushed nickel door knobs.The paint is very low grade as anything will leave a mark. The customization process was a little demanding, limited and expensive. I did not see much credit for items being replace with an upgraded product.
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers
Lewisville, TX, on Dec 01, 2022
Things that I liked: Great communication Helpful attitude [name removed] provided updates and made himself available when needed [name removed] was very easy Disliked: Craftsmanship (some things felt rushed etc grout in kitchen) Electrical plan of house and the lack of communication regarding it Countertops picked by builder
Lewisville, TX, on Nov 23, 2022
The home did not include trash cans for the kitchen pull out trash drawer and it hard to find the right size. I rather have had it as an add on option through the builder.
Lewisville, TX, on Nov 23, 2022
Like: sales manager frequently updates the construction status and responds message quickly. Dislike: house has many small issues when we move in. Price dropped a lot after we moved in too.
Lewisville, TX, on Nov 07, 2022
Overall process was very good without any issues.
Lewisville, TX, on Nov 05, 2022
Like - sales, ease of documentation, professionalism
Lewisville, TX, on Sep 03, 2022
[name removed] kept us informed every step of the way and provided periodic updates. Excellent experience working with him!
Lewisville, TX, on Sep 02, 2022
[name removed] was absolute best at what he does! Thank you for making the process so easy and seamless!
Lewisville, TX, on Jul 21, 2022
The sales experience was great, working with [name removed] was easy, and he was always communicating updates and next steps clearly. Whenever we had a question, he would respond almost instantly and concisely. Overall, an excellent experience from the sales side. The move-in felt a bit rushed, as there were several ticket items that were still pending, but we are looking forward to having all those items completed and closed off!
Lewisville, TX, on Jul 09, 2022
[name removed] and [name removed] are amazing! They did a lot to help even after I purchased my home
Lewisville, TX, on Apr 20, 2022
We liked your updates on construction progress.
Lewisville, TX, on Apr 19, 2022
I liked the frequent updates and texts/pictures of the home building process.
Lewisville, TX, on Apr 19, 2022
Some of the delays - I know it was due to supply chain and do not hold company responsible.
Lewisville, TX, on Nov 03, 2021
[name removed] was such a help in showing me around in the Lewisville complex in answering any questions or concerns. I never felt any pressure to purchase and he was not pressuring me in any way to make a decision and wanted to make sure I would be comfortable and happy with my choice. Obviously [name removed] was as congenial as could be in demonstrating the ins and outs of the apartment once I purchased. He was always available and willing to go over any of my questions and convenient when I did have a question or concern.
Lewisville, TX, on Oct 28, 2021
Overall, I am satisfied with the purchase experience. I valued the professionalism and competence of the Community Sales Manager, [name removed]. Mr. [name removed]’s dedication to customer service and customer satisfaction is unsurpassed! In addition, I thought the administrative contractual process was user friendly, and completed with ease. However, I would opine the design selection process could use some improvements, along with minor areas of construction within, and around the home.
Lewisville, TX, on Oct 26, 2021
Great communication - responded when we had questions
Lewisville, TX, on Oct 25, 2021
The customer service provided by the community sales manager ([name removed]) and the builder ([name removed]) was really outstanding. Right from the contract through the move-in process, they were on top of ensuring that our house is delivered with utmost care and quality. We haven't come across such a wonderful service especially in the construction business (no kidding). Kudos to CB [name removed] for having such a wonderful staff.
Lewisville, TX, on Oct 15, 2021
We liked the entire process right from entering the contract through closing. Each and every step was carefully and diligently executed, there by enabling awesome experience. The quality of product and service was outstanding.
Lewisville, TX, on Aug 03, 2021
I like the friendly service. [name removed] and [name removed] explained the process well and made home buying experience ery good.
Lewisville, TX, on Jul 30, 2021
The experience of buying the house was very good. We were informed of progress and when a delay might occur. [name removed] was great to work with and enjoyed [name removed] when we progressed to that level of the process. Some of the basic options were less that practical. Chrome fixtures with brushed nickel door knobs.The paint is very low grade as anything will leave a mark. The customization process was a little demanding, limited and expensive. I did not see much credit for items being replace with an upgraded product.
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers
Lewisville, on Jan 24, 2023
Overall I have been enjoying my new home at 685 Watersedge Ct. My concerns are the following. I do not feel my house is worth the money I paid. I know the market is crazy but I still feel for the amount I paid I should have a better quality home. I am happy that on the outside the community looks good and has great curb appeal. It might seem luxurious on the outside however I feel the inside is a different story and I am disappointed in the workmanship and quality. For the money I spent I feel things should have been a step up from the basics. The carpet, flooring, appliances, plumbing fixtures, lighting fixtures are low quality. It would not surprise me that any of it won't last a decent amount of time. And that makes me sad because that means I will have to eventually put out more money to fix and/or upgrade things. I am also very concerned about the structure of the house itself. There are spots upstairs where the floor creaks. This house was just built, how is it possible that it creaks like an old house? (I am about to put in a ticket to have it looked at). I think it is a little strange that all the unit driveways are different lengths. And that on “Watersedge Ct” my house is 685 and right across from me is another 685, which is 685 [name removed] Oaks Rd but it’s just a little confusing to visitors. Again, overall I am happy with my house. I am happy that I was able to downsize into a new house where I am the first owner. I like that [name removed] [name removed] [name removed] is near DFW Airport and 121. I like that my unit is located on the canal (I love watching the ducks!). I have been extremely satisfied with the customer service from [name removed] and [name removed]. And I have been very satisfied with how the staff responded to my warranty request tickets that I’ve submitted so far. Great customer service!
Lewisville, on Dec 20, 2022
When we saw the model home vs our home there were changes that we weren’t aware of when we signed the contract. Some parts of the home were cheaply done - we tried to swap out the shallow sink for a deep sink, couldn’t do that. Tried to swap out the recessed lighting but couldn’t because lights were on the beam vs in between the beam. Had to spend money on our home to look like the model home.
Lewisville, on Mar 14, 2022
The care taken to build the house prompted no warranty service needed till now
Lewisville, on Nov 30, 2021
I have a repair hole in my garage ceiling I have been trying to get repaired. No response for several months.
Lewisville, on Sep 28, 2021
Disappointed in the HOA as the area is very unkept, dead plants not being replaced and even being planted. Standing water issues, flower beds in common area need attention, overwatering creating unhealthy turf. Leaning street signs and home owners not picking up after pets. Was told "there is no budget" by HOA rep to put towards the upkeep for beautification.
Lewisville, on Jul 28, 2021
Anything that is brought to the team has been addressed.
Lewisville, on Mar 29, 2021
Overall easy to submit warranty request and quick response back.
Lewisville, on Jan 01, 2021
There is no delay on warranty work. Customer care is great with sales office. However, the HOA president has poor communication skills.
Lewisville, on Dec 18, 2020
the paint on the internal walls is not washable, the garage door needs to be improved the quality, the water takes a long time to heat up.
Lewisville, on Dec 01, 2020
[name removed], the maintenance manager of our community is good. It takes too long to get things done.
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers
Lewisville, on Jul 02, 2021
Site manager provides excellent customer service.
Lewisville, on Jun 01, 2021
A very peaceful & friendly community with timely help received from the sales rep or the CB JENI warranty team when required. Am very much happy with my home finishes by CB JENI and haven't faced any major issues despite the cold winter issues this year.
Lewisville, on Feb 08, 2021
I have had too many things fixed since the purchase. I just had an inspection done before my one year warranty/purchase is up and I still have things that need repair.