Homebuilder Ratings & Reviews

Century Communities

CCS Tennessee

364 Homeowner Reviews
Mar 2024 - Sep 2025

Overall Satisfaction

4.6
Customers' overall satisfaction
4.5
Customers' willingness to refer our communities to their friends and family

CCS Tennessee Communities Map

 

Community Satisfaction Ratings

  • Amberton 75

    0.9

    CCS Tennessee - 2 Homeowner Reviews

  • Averitt Landing

    4.9

    CCS Tennessee - 11 Homeowner Reviews

  • Barton Hills

    4.6

    CCS Tennessee - 57 Homeowner Reviews

  • Canebrake at Hickory Hills

    4.3

    CCS Tennessee - 35 Homeowner Reviews

  • Carver Creek

    4.8

    CCS Tennessee - 71 Homeowner Reviews

  • Davenport Station 56

    4.0

    CCS Tennessee - 7 Homeowner Reviews

  • Davenport Station 80

    4.6

    CCS Tennessee - 11 Homeowner Reviews

  • Elkins Row

    5.0

    CCS Tennessee - 23 Homeowner Reviews

  • Hamilton Church Sf

    4.3

    CCS Tennessee - 3 Homeowner Reviews

  • Highland Reserves

    4.4

    CCS Tennessee - 23 Homeowner Reviews

  • Morgans Place

    4.7

    CCS Tennessee - 30 Homeowner Reviews

  • Pretoria Falls - Phase 1

    4.4

    CCS Tennessee - 7 Homeowner Reviews

  • Pretoria Falls Phase 2

    4.7

    CCS Tennessee - 15 Homeowner Reviews

  • Slatewood

    4.8

    CCS Tennessee - 12 Homeowner Reviews

  • Southpoint - Townhomes

    4.7

    CCS Tennessee - 11 Homeowner Reviews

  • The Oaks

    4.7

    CCS Tennessee - 6 Homeowner Reviews

  • The Oaks Phase 1

    4.7

    CCS Tennessee - 12 Homeowner Reviews

  • The Park at Wiltshire

    4.4

    CCS Tennessee - 28 Homeowner Reviews

Builder Profile

Since 2002, we’ve been building on our vision of a home for every dream with affordable to luxury new home construction—specializing in everything from single-family homes to townhomes, paired homes and condos in sought-after metros from coast to coast

Plus, we make it easier than ever to purchase your dream home through best-in-class homebuying services, enabling you to buy on-site at one of our communities, or when and where it suits you through our industry-first online homebuying experience.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.

Most Recent 20 Comments From CCS Tennessee
Purchase Experience Testimonials from Real Homebuyers

Old Hickory, TN, on Sep 20, 2025

Everyone was great except for underwriting. [name removed] with underwriting was my only headache cause it just seemed like they wanted more and more documents after I had already gave them everything they asked for. Got pretty annoying.

3.8
Verified Homeowner
Lebanon, TN, on Sep 19, 2025

I really liked [name removed] the builder that walked me through and helped me with the inspection. [name removed] also went the extra mile and saw me outside with an issue the day after closing and went out of his way to assist me. There also the loan office [name removed] who was always there to answer the countless questions that I had. He would respond promptly and was very helpful. He went above and beyond to help.

5.0
Verified Homeowner
Ashland City, TN, on Sep 14, 2025

The process was easy

5.0
Verified Homeowner
Pleasant View, TN, on Sep 14, 2025

We have had a terrible gnat problem in the master bathroom, kitchen and back sliding glass door. Before they sold us the home that big problem should have been addressed before we moved in but wasn’t. The light in front of our house is still not installed but the houses that aren’t even sold are installed which doesn’t make sense. Also the builders did not level out of backyard and the street in front of our house. There is still huge rocks in our backyard and isn’t leveled.

1.8
Verified Homeowner
Lebanon, TN, on Sep 07, 2025

[name removed] was the best to work with. Very knowledgeable and answered all my questions.

5.0
Verified Homeowner
Pleasant View, TN, on Sep 06, 2025

[name removed] and [name removed] were fantastic and very transparent throughout the entire process. Worked very fast!

5.0
Verified Homeowner
Lebanon, TN, on Sep 05, 2025

We purchased from out of state, but [name removed] and the team made the process seamless and positive. We were very happy when we arrived to our new home. Any outstanding issues were resolved within a day.

5.0
Verified Homeowner
Lebanon, TN, on Sep 04, 2025

Everything was excellent

5.0
Verified Homeowner
Murfreesboro, TN, on Sep 03, 2025

I like the experience with the builder and agent that was at the office the first time, even though he went to work at Springfield he still made sure to give me updates. Good job to them both

5.0
Verified Homeowner
Pleasant View, TN, on Aug 31, 2025

[name removed] was great! We really enjoyed working with both [name removed] and [name removed]

4.9
Verified Homeowner
Spring Hill, TN, on Aug 29, 2025

Everything went relatively smooth, some minor things need to be addressed in the house like replacing sod, screws around the house but everything was as expected

4.0
Verified Homeowner
Spring Hill, TN, on Aug 22, 2025

Our loan officer and site manager [name removed]. Were very helpful and were very quick to respond to any problems questions or concerns at all time. As well as the construction manager and his team. Our home looks great and feels even better than what we expected. Thank you to century communities and its diverse and very helpful team.

5.0
Verified Homeowner
Murfreesboro, TN, on Aug 18, 2025

Working with [name removed], [name removed], and [name removed]. Also, the accomodations around our relocation and timing of purchase and closing.

4.9
Verified Homeowner
Lebanon, TN, on Aug 11, 2025

No real complaints.

4.8
Verified Homeowner
Pleasant View, TN, on Aug 11, 2025

[name removed] was very responsive and communication was smooth. [name removed] was great with getting things fixed and communication was smooth.

4.9
Verified Homeowner
Spring Hill, TN, on Aug 05, 2025

Small outdoor issues (land clearance of rocks/boulders, sod issues) but otherwise great experience with the builder.

5.0
Verified Homeowner
Pleasant View, TN, on Aug 04, 2025

Every step of the process went quickly, and every person that I spoke to throughout the process was friendly and helpful.

5.0
Verified Homeowner
Spring Hill, TN, on Jul 31, 2025

I had a great experience, everyone was very helpful and knowledgeable!

5.0
Verified Homeowner
Murfreesboro, TN, on Jul 28, 2025

All the personal communication from the agent ([name removed] [name removed] - SHE'S AWESOME!), [name removed] (also great), and [name removed] (the loan officer from Aspire) have been incredible. I've LOVED working with these folks! I could tell they REALLY care, they weren't just going through the motions!

5.0
Verified Homeowner
Pleasant View, TN, on Jul 26, 2025

The team has been very helpful and responsive to all of our request. Only issue I’ve had was when they cleared the back yard everything was just pushed to the tree line. Leaving t-post and silt fence along with a big pile of dirt the length of the tree line. “Property line is 40 feet past tree line”

5.0
Verified Homeowner