Homebuilder Ratings & Reviews

Century Communities

CCS Tennessee

362 Homeowner Reviews
Apr 2024 - Oct 2025

Overall Satisfaction

4.6
Customers' overall satisfaction
4.5
Customers' willingness to refer our communities to their friends and family

CCS Tennessee Communities Map

 

Community Satisfaction Ratings

  • Averitt Landing

    4.8

    CCS Tennessee - 13 Homeowner Reviews

  • Barton Hills

    4.5

    CCS Tennessee - 55 Homeowner Reviews

  • Canebrake at Hickory Hills

    4.4

    CCS Tennessee - 43 Homeowner Reviews

  • Carver Creek

    4.9

    CCS Tennessee - 66 Homeowner Reviews

  • Davenport Station 56

    3.6

    CCS Tennessee - 4 Homeowner Reviews

  • Davenport Station 80

    4.8

    CCS Tennessee - 5 Homeowner Reviews

  • Elkins Row

    5.0

    CCS Tennessee - 23 Homeowner Reviews

  • Hamilton Church Sf

    4.8

    CCS Tennessee - 1 Homeowner Reviews

  • Highland Reserves

    4.4

    CCS Tennessee - 26 Homeowner Reviews

  • Morgans Place

    4.7

    CCS Tennessee - 30 Homeowner Reviews

  • Pretoria Falls - Phase 1

    4.4

    CCS Tennessee - 7 Homeowner Reviews

  • Pretoria Falls Phase 2

    4.8

    CCS Tennessee - 21 Homeowner Reviews

  • Slatewood

    4.8

    CCS Tennessee - 13 Homeowner Reviews

  • Southpoint - Townhomes

    4.7

    CCS Tennessee - 11 Homeowner Reviews

  • The Oaks

    4.7

    CCS Tennessee - 6 Homeowner Reviews

  • The Oaks Phase 1

    4.7

    CCS Tennessee - 12 Homeowner Reviews

  • The Park at Wiltshire

    4.4

    CCS Tennessee - 26 Homeowner Reviews

Builder Profile

Since 2002, we’ve been building on our vision of a home for every dream with affordable to luxury new home construction—specializing in everything from single-family homes to townhomes, paired homes and condos in sought-after metros from coast to coast

Plus, we make it easier than ever to purchase your dream home through best-in-class homebuying services, enabling you to buy on-site at one of our communities, or when and where it suits you through our industry-first online homebuying experience.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.

Most Recent 20 Comments From CCS Tennessee
Purchase Experience Testimonials from Real Homebuyers

Lebanon, TN, on Oct 14, 2025

Overall, my new home is beautiful and designed the way my wife and family want it to be. The quality is debatable and unfortunately a little less than satisfactory.

4.7
Verified Homeowner
Pleasant View, TN, on Oct 12, 2025

[name removed] and [name removed] were both very knowledgeable, responsive and respectful. Great communication by both.

5.0
Verified Homeowner
Murfreesboro, TN, on Oct 10, 2025

[name removed] and [name removed] ( project manager) was wonderful throughout the process. You are treated more like a friend instead of a customer.

4.5
Verified Homeowner
Murfreesboro, TN, on Oct 10, 2025

I like first was [name removed]'s patience and working with us to sell our existing home to purchase this one. I also liked [name removed] communication. If anything came up, he was sure to let me know. The dislike was the HVAC issue being undersized for the sq-ft.

4.5
Verified Homeowner
Murfreesboro, TN, on Oct 07, 2025

Dislike - Lived out of state - relied on others to review progress. Like - [name removed] and emily kept us informed of progress through weekly updates. Would appreciate more information on thermostat operation/settings.

4.5
Verified Homeowner
Murfreesboro, TN, on Oct 06, 2025

The thing I liked/appreciated most concerning my home purchase through Century Communities, as well as working with the staff, was the ease and assistance in helping your clients by taking as much stress out of the purchase process as possible in helping your clients achieve their purchase goal expectation/s. This is a positive resolve with future continued recommendations to other prospective purchasers.

5.0
Verified Homeowner
Old Hickory, TN, on Oct 06, 2025

Liked the communication and addressing my questions

4.6
Verified Homeowner
Pleasant View, TN, on Oct 04, 2025

I really liked the quick response from all the members.

4.9
Verified Homeowner
Lebanon, TN, on Oct 04, 2025

[name removed] was great to work with and builder [name removed] was very knowledgeable and thorough at walkthrough

5.0
Verified Homeowner
Murfreesboro, TN, on Oct 04, 2025

There are some things with finishing defects

5.0
Verified Homeowner
Lebanon, TN, on Oct 04, 2025

[name removed] was awesome to work with. [name removed] was really informative and helpful as well

5.0
Verified Homeowner
Murfreesboro, TN, on Oct 04, 2025

Love the contact from beginning to finish with all Century staff and construction folks. Wonderful agency and will recommend and share with friends.

5.0
Verified Homeowner
Spring Hill, TN, on Oct 02, 2025

Excellant Service. The sales agent [name removed] is very helpful and easy to work with. Look forward for doing more business with century.

5.0
Verified Homeowner
Spring Hill, TN, on Sep 30, 2025

Too many things uncompleted upon 2nd walkthrough and still not resolved today, a month later. Have built in this area 4 homes, never had so many things wrong. Someone is not doing their job checking that everything is in working order. Still don’t have a working dishwasher, it seized up due to water not turned on, a disgrace!Not happy with all of this for $500K

3.7
Verified Homeowner
Lebanon, TN, on Sep 27, 2025

The open communication between us, the agent, and the builder was phenomenal. Even during “off duty” hours, every party has been responsive and addressed all of our concerns

5.0
Verified Homeowner
Spring Hill, TN, on Sep 27, 2025

[name removed] was a joy to work with and [name removed] has been awesome to get all the final items taken care off.

5.0
Verified Homeowner
Old Hickory, TN, on Sep 20, 2025

Everyone was great except for underwriting. [name removed] with underwriting was my only headache cause it just seemed like they wanted more and more documents after I had already gave them everything they asked for. Got pretty annoying.

3.8
Verified Homeowner
Lebanon, TN, on Sep 19, 2025

I really liked [name removed] the builder that walked me through and helped me with the inspection. [name removed] also went the extra mile and saw me outside with an issue the day after closing and went out of his way to assist me. There also the loan office [name removed] who was always there to answer the countless questions that I had. He would respond promptly and was very helpful. He went above and beyond to help.

5.0
Verified Homeowner
Ashland City, TN, on Sep 14, 2025

The process was easy

5.0
Verified Homeowner
Pleasant View, TN, on Sep 14, 2025

We have had a terrible gnat problem in the master bathroom, kitchen and back sliding glass door. Before they sold us the home that big problem should have been addressed before we moved in but wasn’t. The light in front of our house is still not installed but the houses that aren’t even sold are installed which doesn’t make sense. Also the builders did not level out of backyard and the street in front of our house. There is still huge rocks in our backyard and isn’t leveled.

1.8
Verified Homeowner