Homebuilder Ratings & Reviews

Century Communities Reviews

9,114 Homeowner Reviews Completed May 2023 - Nov 2024

Overall Satisfaction

4.5
Customers' overall satisfaction
4.4
Customers' willingness to refer our communities to their friends and family

Location Map

 

Most Recent 20 Comments From All Locations
Purchase Experience Testimonials from Real Homebuyers

Cibolo, TX, on Nov 23, 2024

Ease of the sale; great service and attention up to closing date.

5.0
Verified Homeowner
Jacksonville, FL, on Nov 23, 2024

I couldn’t personalize features in the house or pick upgrades

5.0
Verified Homeowner
San Antonio, TX, on Nov 22, 2024

The overall process was smooth and straightforward. The contract was clear, and the staff were helpful in answering any questions my wife and I had. The communication throughout the entire process was great, from signing the contract to receiving move-in details. Everything was well organized, and we felt well-informed every step of the way.

4.9
Verified Homeowner
San Antonio, TX, on Nov 22, 2024

having to move in everything...

5.0
Verified Homeowner
Parker, CO, on Nov 22, 2024

The lending portion was a nightmare. It wouldn't take my email. [name removed] wanted us to create a new email. Fix your system. [name removed] and [name removed] have been Great.

3.5
Verified Homeowner
Buckeye, AZ, on Nov 21, 2024

Quick

5.0
Verified Homeowner
Parker, CO, on Nov 21, 2024

[name removed] was an amazing resource from the beginning. He was extremely helpful and answered all of our questions as nervous first time home buyers

5.0
Verified Homeowner
San Antonio, TX, on Nov 21, 2024

I enjoyed the seamlessness of the process, this was our second Century home so we already knew the process.

5.0
Verified Homeowner
Goodyear, AZ, on Nov 21, 2024

[name removed] was incredible. We love the house but we love [name removed]’s level service just as much. [name removed] from Inspire Home Loans was also fantastic as well as [name removed] with our inspection. very smooth process from beginning to end.

4.9
Verified Homeowner
Parker, CO, on Nov 21, 2024

Clear Communication: Regular updates from the builder, realtor, or seller make the process smoother. Transparency regarding timelines and potential delays. Customization Options: Opportunities to personalize features like flooring, cabinetry, or fixtures during the build phase. On-Schedule Completion: When the project is completed as promised, it leaves a good impression. Quality of Workmanship: Attention to detail and high-quality materials make a big difference. Supportive Customer Service: A team that responds quickly to queries and addresses concerns enhances the overall experience. Pre-Move Walkthrough: A thorough walkthrough to identify and fix issues before move-in is often appreciated.

5.0
Verified Homeowner
San Antonio, TX, on Nov 21, 2024

My purchase experience from contract to move-in was absolutely phenomenal! From the very beginning, the sales office, builder, and loan officer worked together seamlessly to make the process smooth and stress-free. They were always available to answer my questions, provide updates, and ensure I understood every step of the journey. The loan officer was especially helpful, taking the time to explain all the financial details and guiding me through the process with patience and clarity. This level of care and attention made a huge difference and gave me confidence in my decisions. The builder and sales team went above and beyond to ensure I was comfortable and informed. They not only offered generous incentives but also made sure every detail of my new home exceeded my expectations. Their quick responses and willingness to help at any time showed how much they truly value their customers. Thanks to their teamwork and dedication, moving into my new home was an incredible experience. I felt supported and cared for throughout the entire process, and I couldn’t be happier with how everything turned out!

5.0
Verified Homeowner
Jacksonville, FL, on Nov 21, 2024

How simple and easy everything was. Overall it was an easy to follow step by step process

5.0
Verified Homeowner
Parker, CO, on Nov 21, 2024

Team work and communication.

5.0
Verified Homeowner
Bryan, TX, on Nov 21, 2024

Great communication (closing time got a little mixed up but they fixed it right away). Everyone is very kind and is always available to answer my questions. No issues.

5.0
Verified Homeowner
Henderson, NV, on Nov 20, 2024

I like the updates as the home was being completed.

5.0
Verified Homeowner
Montgomery, TX, on Nov 20, 2024

Generally good experience though given the water hardness causing issues so shortly after move in it would have been nice to have the option to get a water softener with the house

5.0
Verified Homeowner
Dayton, TX, on Nov 20, 2024

Everything was seamless.

5.0
Verified Homeowner
Conroe, TX, on Nov 20, 2024

I liked everything

5.0
Verified Homeowner
Dallas, TX, on Nov 20, 2024

[Translated from ES] The guarantees

4.7
Verified Homeowner
Windsor, CO, on Nov 19, 2024

Very easy outside of them wanting to charge us $9k for missing a closing that wasn't our fault. Even though everything was ultimately resolved, it was far more stress and almost made us drop it entirely

5.0
Verified Homeowner

Builder Profile

Since 2002, we’ve been building on our vision of a home for every dream with affordable to luxury new home construction—specializing in everything from single-family homes to townhomes, paired homes and condos in sought-after metros from coast to coast

Plus, we make it easier than ever to purchase your dream home through best-in-class homebuying services, enabling you to buy on-site at one of our communities, or when and where it suits you through our industry-first online homebuying experience.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.