Homebuilder Ratings & Reviews

Century Communities Reviews

7,151 Homeowner Reviews Completed May 2024 - Nov 2025

Overall Satisfaction

4.7
Customers' overall satisfaction
4.6
Customers' willingness to refer our communities to their friends and family

Location Map

 

Most Recent 20 Comments From All Locations
Purchase Experience Testimonials from Real Homebuyers

Las Vegas, NV, on Nov 12, 2025

Everyone is very helpful from loan officer to Janeal. She was very helpful of explaining everything about the house and she is there to assist with the minor problem in the house .

4.5
Verified Homeowner
Bay City, TX, on Nov 12, 2025

Very professional and on point with everything

5.0
Verified Homeowner
Visalia, CA, on Nov 12, 2025

[Translated from ES] The house is exactly as we wanted it; we are very satisfied.

4.0
Verified Homeowner
Montgomery, TX, on Nov 12, 2025

Transparency with the process

5.0
Verified Homeowner
Parker, CO, on Nov 11, 2025

[name removed] was super helpful and flexible with my indecisiveness and changes. [name removed] was very informative about many things

5.0
Verified Homeowner
Salisbury, NC, on Nov 11, 2025

Communication was great.

5.0
Verified Homeowner
Chino, CA, on Nov 11, 2025

Nothing on the century communities side - mostly processes with lender(s) made it more difficult. Overall, great experience with Century!

5.0
Verified Homeowner
San Antonio, TX, on Nov 11, 2025

Everyone who was involved kept me in the loop

5.0
Verified Homeowner
Las Vegas, NV, on Nov 11, 2025

[name removed] and [name removed] were great. Extremely helpful, responsive and knowledgeable.

4.4
Verified Homeowner
Jacksonville, FL, on Nov 11, 2025

Process was quick and smooth.

5.0
Verified Homeowner
Las Vegas, NV, on Nov 11, 2025

What I liked most about my purchase experience was the final walkthrough of the new build. The team took the time to explain all the features, answer questions, and make sure everything was in good condition before closing. It really helped me feel confident about moving in and that the home was ready.

4.9
Verified Homeowner
Puyallup, WA, on Nov 10, 2025

I really liked how organized and transparent the process was from the start to finish. Everyone I worked with was professional and helpful, and closing process went smoothly. Honestly, there's wasn't much I disliked- maybe I just wish there had been more guidance on warranty and maintenance information, but overall it was great experience

5.0
Verified Homeowner
Jurupa Valley, CA, on Nov 10, 2025

[Translated from ES] Everything was quick and clear

5.0
Verified Homeowner
Dawsonville, GA, on Nov 10, 2025

Everything went well except the connection to gas services which took time to figure out as the first time home buyer as to know with whom I have to request for a service

5.0
Verified Homeowner
Merced, CA, on Nov 09, 2025

I disliked the large number of emails that were circulated because there were some that were relevant to me because I needed to sign them. However, there were emails that I was included on, but they were intended for my realtor/escrow/mortgage lender. It would be helpful if Century Communities could be more aware of who the intended recipients of the emails are and avoid extraneous emails to the purchaser to reduce confusion for them.

4.5
Verified Homeowner
Surprise, AZ, on Nov 09, 2025

Like - the ease of knowing the steps of the process, good communication from seller, loaner, and builder

4.9
Verified Homeowner
Springtown, TX, on Nov 09, 2025

Yall were all great

5.0
Verified Homeowner
San Antonio, TX, on Nov 09, 2025

Nothing at all. It was a really smooth transition.

4.8
Verified Homeowner
Puyallup, WA, on Nov 09, 2025

My overall experience purchasing a home with Century Communities was very positive. From start to finish, the process was smooth and well-organized. The team kept me informed at every stage, answered my questions clearly, and helped make what could have been a stressful process much easier. I especially appreciated how professional and responsive everyone was—whether it was updates about construction progress, walkthrough scheduling, or closing coordination. The communication felt transparent and supportive, and I always knew what to expect next. The quality of the home itself also stood out. It’s clear that attention to detail and craftsmanship were top priorities. The layout, finishes, and overall design came together beautifully and reflected what was promised during the buying process. Overall, Century Communities delivered a great experience and a home that my family and I are truly excited to make our own.

5.0
Verified Homeowner
Merced, CA, on Nov 08, 2025

I like the follow up on the walk through issues.

4.3
Verified Homeowner

Builder Profile

Since 2002, we’ve been building on our vision of a home for every dream with affordable to luxury new home construction—specializing in everything from single-family homes to townhomes, paired homes and condos in sought-after metros from coast to coast

Plus, we make it easier than ever to purchase your dream home through best-in-class homebuying services, enabling you to buy on-site at one of our communities, or when and where it suits you through our industry-first online homebuying experience.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.