Homebuilder Ratings & Reviews

Century Communities Reviews

7,139 Homeowner Reviews Completed Nov 2024 - May 2026

Overall Satisfaction

4.7
Customers' overall satisfaction
4.7
Customers' willingness to refer our communities to their friends and family

Location Map

 

Satisfaction Ratings by Location

Most Recent 20 Comments From All Locations
Purchase Experience Testimonials from Real Homebuyers

Crosby, TX, on Apr 30, 2026

Easy to get updates about the house

5.0
Verified Homeowner
Bryan, TX, on Apr 30, 2026

Well it was a pain to get repairs done. Fortunately, before closing, we stopped by after a rain and discovered a leak in the garage. Century argued against there being an issue at all which prompted us to then hire an inspector who found a roof leak. The roofer, while my wife and FIL were there, tried to only flash halfway down. The superintendent said that was fine...but my FIL told them it wasn't. All-in-all they eventually repaired the issues on the inspector's report despite making my wife feel gaslit. -- Two and a half weeks after closing the neighbor's main leaked and caused half our yard including under the driveway to sink almost 2 feet. What should have happened was that Century took responsibility for not compacting the dirt well enough, fill in the hole, have the plumbing raised back up, topping off the fill and covering back with sod. They did ZERO (0) of that. Instead my neighbor and I had to spend our own money to fill in the sinkhole. -- It then happened again with our water main (not surprised), but this time a small area only sunk about 1-2 inches. Century still did not repair that. To this day, our plumbing is sunk way below where it should be, at an awkward angle, and with valves buried. -- Not a good look for Century.

3.1
Verified Homeowner
Buda, TX, on Apr 30, 2026

I liked the whole process ! It was easy [name removed] and [name removed] made a great team to get home

5.0
Verified Homeowner
Jurupa Valley, CA, on Apr 29, 2026

People were friendly and helpful.

5.0
Verified Homeowner
Porter, TX, on Apr 29, 2026

Let me start with, so far, I don't have any dislikes. The what I like the most, is that this process was soooo easy and fast. Everyone from the sales rep, loan process, the contractor, the realtor, and closing crew were great.

5.0
Verified Homeowner
Flowery Branch, GA, on Apr 29, 2026

My experience purchasing was smooth and positive. From the contracts to the walk throughs, all of my questions were answered and I was given organized and helpful information for the features and warranties of the home. Everyone I worked with was great, [name removed] and Trip were excellent with communication and helping troubleshoot the move in questions that I had.

5.0
Verified Homeowner
Lithonia, GA, on Apr 29, 2026

I liked everything about my purchase experience. The process was smooth from contract through move-in, and I had no issues.

4.6
Verified Homeowner
Cypress, TX, on Apr 28, 2026

I like how fast and easy the process was.

4.5
Verified Homeowner
Rohnert Park, CA, on Apr 28, 2026

Like: [name removed] and [name removed] were very helpful and responsive while I was considering buying a home. I'm grateful that they provided me with all of the disclosures early in the process so I had time to digest them, since there was a lot of information. [name removed] continued to keep me updated on the progress of my home as it was being built. Dislike: It was difficult to get much information about the closing process and what to expect. [name removed] has been awesome since moving in, but during the walkthrough, he spoke directly to my realtor and even shook her hand first when congratulating (me) on my purchase. I felt like I wasn't there.

4.1
Verified Homeowner
Porter, TX, on Apr 28, 2026

[Translated from ES] The whole process was super fast, the people in charge were very attentive, respectful, friendly, and very professional. I would recommend Century 100%.

5.0
Verified Homeowner
Lithonia, GA, on Apr 28, 2026

I liked the new home orientation and the warranty program. I liked that I was given the opportunity to confirm that any cosmetic concerns I had were immediately addressed. I liked the aesthetic of the community, and the dog park on premises. I did not like that it was hard to communicate with my sales rep at certain times post contract signing. I did not like that I was initially misled as to where my property line was pre contract signing, verses what it actually was, post contract signing. I do not like that I am very concerned about my safety in this community. I do not like that Century was fully about that this area is dangerous and did not take proper measures to ensure the safety of the new homeowners. I do not like that security concerns for Century staff, in the form of an actual officer being on property, while staff was working, was not extended to us, the new homeowners. There was clearly a security concern that was prioritized for the staff, but not the community and new homeowners at large. Once the sales office was closed, the cameras, and police security was also gone. Since that time, there has been an uptick in criminal activity here at [name removed] Creek. As I type this, there is a police car that has been assigned to post at 981 [name removed] [name removed], due to gang activity constantly breaking into the vacant home. I do not feel safe here and regret purchasing in this community. Century bares the responsibility to ensure the safety of their community, as they did for their staff.

3.5
Verified Homeowner
Salisbury, NC, on Apr 28, 2026

[name removed] has been a terrific contact throughout this homebuying process.

4.9
Verified Homeowner
Flagler Beach, FL, on Apr 28, 2026

I loved our sales agent from the start. He was knowledgeable, fun and engaging all at the same time. I felt I could ask him any questions and was very comfortable at every step of the building/buying/dreaming process.

5.0
Verified Homeowner
Ferris, TX, on Apr 27, 2026

I liked that everything went smooth no issues at at all

5.0
Verified Homeowner
Crosby, TX, on Apr 27, 2026

Que me atendieron con respeto y eficacia

5.0
Verified Homeowner
Discovery Bay, CA, on Apr 27, 2026

Beautifully seamless process

5.0
Verified Homeowner
New Braunfels, TX, on Apr 27, 2026

I liked that the builder was very open to listening to me and answered any questions I had. He helped me through and through and made me feel less stressed about buying the home. I liked how century was walking me through the steps of the home buying process and gave me reminders too. I felt welcomed in the community as soon as I stepped into the office and didn’t feel like a number to them. We were joking and being ourselves and that’s what I liked about it instead of being really serious and feeling like I’m just a dollar sign walking into the office.

5.0
Verified Homeowner
San Antonio, TX, on Apr 27, 2026

This was the smoothest process I’ve experienced when purchasing a home., didn’t have any issues or problems from contract through move-in. Everyone was friendly, helpful, very knowledgeable, and great customer service. My guy [name removed] is the man. This is my second home that I have purchased with [name removed]. He is definitely a great asset to your company.

5.0
Verified Homeowner
Buckeye, AZ, on Apr 26, 2026

I loved the communication between all parties involved. Our agent [name removed] was super committed to ensure our home buying process went smoothly. I’d highly recommend her to anyone else purchasing their new home.

5.0
Verified Homeowner
Broomfield, CO, on Apr 26, 2026

[name removed] was extrememly kind and helpful to us. We have noticed that there are many repairs throughout the physical plant that are not well maintained. For example, exterior doors and elevator.

4.6
Verified Homeowner

Builder Profile

Century Communities logo
info@centurycommunities.com

Since 2002, we’ve been building on our vision of a home for every dream with affordable to luxury new home construction—specializing in everything from single-family homes to townhomes, paired homes and condos in sought-after metros from coast to coast

Plus, we make it easier than ever to purchase your dream home through best-in-class homebuying services, enabling you to buy on-site at one of our communities, or when and where it suits you through our industry-first online homebuying experience.

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Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.