Homebuilder Ratings & Reviews

Century Communities Reviews

7,035 Homeowner Reviews Completed Apr 2024 - Oct 2025

Overall Satisfaction

4.7
Customers' overall satisfaction
4.6
Customers' willingness to refer our communities to their friends and family

Location Map

 

Most Recent 20 Comments From All Locations
Purchase Experience Testimonials from Real Homebuyers

Spring Hill, TN, on Sep 30, 2025

Too many things uncompleted upon 2nd walkthrough and still not resolved today, a month later. Have built in this area 4 homes, never had so many things wrong. Someone is not doing their job checking that everything is in working order. Still don’t have a working dishwasher, it seized up due to water not turned on, a disgrace!Not happy with all of this for $500K

3.7
Verified Homeowner
Flowery Branch, GA, on Sep 30, 2025

Very pleased throughout the process.

5.0
Verified Homeowner
Conroe, TX, on Sep 30, 2025

Getting quick responses to questions

5.0
Verified Homeowner
Lincolnton, NC, on Sep 30, 2025

The seller [name removed] and the lending agent [name removed] were outstanding. Great people to work with.

4.8
Verified Homeowner
Sacramento, CA, on Sep 30, 2025

I really liked the responsiveness of Century Community staff. The contract experience was clear-cut and straightforward. There were no surprises as far as what was discussed versus what was stated in writing. Any surprise identified in the purchase process were judged in the positive direction. Move-in was accommodated to our needs given that we currently live far. I enjoyed working with the sales manager, the construction manager, the loan officer, validator, and escrow officer.

4.9
Verified Homeowner
San Antonio, TX, on Sep 30, 2025

I had a great experience purchasing our home with Century Communities. Our sales rep, [name removed], was amazing—always just one call away whenever we had questions. She and her manager, [name removed], were phenomenal at reassuring us, solving any issues, and keeping us updated throughout the process. Although we did face some communication challenges with the Loan Officer, who could improve in that area, [name removed] ultimately got the job done. We absolutely love our new home and are so grateful for all the help they provided in finding the perfect place for us.

4.8
Verified Homeowner
Iowa Colony, TX, on Sep 30, 2025

I like the management work the most since [name removed] (the director)was handling the communication problems of the sales agent and I diligently. I appreciate his effort to resolve the issue as promise so I can close my house on time.

3.8
Verified Homeowner
Chowchilla, CA, on Sep 29, 2025

I’ve truly appreciated how helpful and responsive Century Communities has been throughout this entire process.

4.7
Verified Homeowner
San Antonio, TX, on Sep 29, 2025

Experience was quick and well explained

4.9
Verified Homeowner
Springtown, TX, on Sep 29, 2025

Everyone was extremely nice and answered all of my questions. The process was straightforward and easy to manage as well.

5.0
Verified Homeowner
Las Vegas, NV, on Sep 29, 2025

We could not be happier! The process was so smooth and seamless. Everything we were told by the Century staff happened exactly how we were told. [name removed] was a tremendous help. Was always available to answer our questions and address our concerns. [name removed] was our salesman. I cant express our excitement and over happiness with Century's entire staff. Great job.

5.0
Verified Homeowner
Katy, TX, on Sep 29, 2025

The builder [name removed] in my opinion is a complete professional with a kind deposition. His follow up during and after closing was exemplary.

5.0
Verified Homeowner
Poulsbo, WA, on Sep 29, 2025

I didn't like seeing a price for a home, and then being told it'll be $50,000 more if you'd like it to be on land. Purchasing process was very easy.

4.4
Verified Homeowner
Chowchilla, CA, on Sep 29, 2025

[name removed] was great to deal with he was very thorough and explained everything my one and only big COMPLANT is you should get better paint guys and put simi gloss paint in the house not flat I am already planning on repainting the interior of the whole house

4.7
Verified Homeowner
Bremerton, WA, on Sep 27, 2025

I liked meeting with the workers the best

5.0
Verified Homeowner
Fresno, CA, on Sep 27, 2025

[name removed] and [name removed] were professional and always returned my calls. Even after I had moved in, [name removed] and [name removed] helped me with some door combination issues I was having.

5.0
Verified Homeowner
Everett, WA, on Sep 27, 2025

no pro active communication on development. but for money related stuff vey proactive

3.1
Verified Homeowner
Elgin, TX, on Sep 27, 2025

Upon move in several things had to be done to the home like fixing structural things that were not straight and touch up paint. The floors were not cleaned upon move in, I still have glue on the floors that I’m trying to get up. But they did the work and I’m satisfied only thing not done was a pre move in cleaning of dust and the floor on the floor.

4.9
Verified Homeowner
Dayton, TX, on Sep 27, 2025

Every representative through the entire process were extremely helpful, respectful, and very knowledgeable. Ms.[name removed] the sales rep. [name removed] with the builders. [name removed] with the loan process. Ms [name removed] with escrow office. For my first time buying a home I couldn’t have been more blessed or asked for a better team. From start to finish each one of them were so extremely helpful and expedite each step of the process.

5.0
Verified Homeowner
Douglasville, GA, on Sep 27, 2025

The seller agent Ms. [name removed] was very helpful to tried to work out with us during the signing contract process. Mr. [name removed] was also very helpful to explain a lot of very useful information about the house. He answered all the questions that we had during the House Orientation and took care all the minor touch ups very good and quick as well.

5.0
Verified Homeowner

Builder Profile

Since 2002, we’ve been building on our vision of a home for every dream with affordable to luxury new home construction—specializing in everything from single-family homes to townhomes, paired homes and condos in sought-after metros from coast to coast

Plus, we make it easier than ever to purchase your dream home through best-in-class homebuying services, enabling you to buy on-site at one of our communities, or when and where it suits you through our industry-first online homebuying experience.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.