Homebuilder Ratings & Reviews

Century Communities Reviews

9,992 Homeowner Reviews Completed Jan 2023 - Jul 2024

Overall Satisfaction

4.4
Customers' overall satisfaction
4.4
Customers' willingness to refer our communities to their friends and family

Location Map

 

Satisfaction Ratings by Location

Most Recent 20 Comments From All Locations
Purchase Experience Testimonials from Real Homebuyers

Lafayette, CO, on Jul 24, 2024

[name removed] gave us all the incentives needed to convince us to buy the model we wanted. We feel that build quality is fairly high and the things that are being noticed after move-in are being addressed. [name removed] is going above and beyond to ensure that all of our warranty items are addressed in a timely manner.

4.8
Verified Homeowner
Seguin, TX, on Jul 23, 2024

Sale agent was diligent and helpful during the whole process.

5.0
Verified Homeowner
Montgomery, TX, on Jul 23, 2024

The whole complete process was amazing and undeniable completely easy. As a new buyer, i was shocked by the construction process and how well built the home is constructed.

5.0
Verified Homeowner
Tulare, CA, on Jul 23, 2024

Awesome

5.0
Verified Homeowner
Peyton, CO, on Jul 22, 2024

The process was simple and straightforward! We were also pleased with the incentives and the great service provided by the field manager [name removed]!

5.0
Verified Homeowner
Austin, TX, on Jul 22, 2024

everything was good

4.0
Verified Homeowner
Lafayette, CO, on Jul 22, 2024

that delivery times were met

4.9
Verified Homeowner
Crosby, TX, on Jul 22, 2024

[Translated from ES] It was a very pleasant experience, the staff was very honest, very friendly and was very clear

5.0
Verified Homeowner
Hollister, CA, on Jul 22, 2024

I felt like the initial frame walk through was very dry. I would of liked more willingness to give information about where my electrical outlets are places, location of lights, where refrigerator would be, etc. I felt like I had to fish a lot of that information out of the person walking me through. The final walk through was super informative. I know the frame walk through doesn't have to be to that in depth, but it would be nice to not have to fish so much information from the customer point of view.

5.0
Verified Homeowner
Monroe, NC, on Jul 22, 2024

Team - Our loan got rejected just couple of days before closing. Initially closing team mentioned that there will late fee charges per day and if it delay 1 month there will be 1%-2% of sale price as a fee. I agreed for that. But suddenly on closing day [name removed] and [name removed] mentined that we are not extending closing and if we don't close in 1 day, they will cancel Contract and retain [name removed] money ( 42k USD ). Not sure how they came up that weird decision and they were not respectful with me and not ready to listen. My question was why they initially mention about late fee by day and month wise? howcome all of sudden they cancel it. To save [name removed] money we closed with cash with lot of struggles personally to arrange money on over night. Result of troubling from closing team like this, We decided never do business with Century. We are 4 people partnership and buying homes in group and we 3 partners are individually own homes in Century communities in Weddington Pointe. We were in discussions about next purchase with century and we canceled our plans. Please don't ever trouble buyers like this. 42K USD is huge for every individual. This is not the way to get money from Buyers.

3.6
Verified Homeowner
San Antonio, TX, on Jul 22, 2024

Open floor plan made moving in a lot easier. Although the corner hallway to the master bedroom is a little tricky to move large furniture.

5.0
Verified Homeowner
Broomfield, CO, on Jul 21, 2024

I liked very much the communication and support I received from sales rep [name removed]. I also received excellent support from my loan officer at Inspire, [name removed]. I was on a tight timeline to close and everyone worked to make my closing date possible. Post-sale, I have interacted alot with the construction super [name removed] [name removed], and he has been attentive and supportive.

5.0
Verified Homeowner
Las Vegas, NV, on Jul 20, 2024

The construction team (Superintendent) very professional service.

4.0
Verified Homeowner
Jacksonville, FL, on Jul 19, 2024

I think that the process was smooth. They were able to assist with closing costs and the interest rate is better than market rates. I dislike that I didn’t get a refrigerator and blinds are not included.

4.9
Verified Homeowner
Yucaipa, CA, on Jul 19, 2024

It went very smooth. [name removed] made it easy, hassle free for me. She is a very good agent, very attentive.

5.0
Verified Homeowner
San Jacinto, CA, on Jul 19, 2024

I REALLY LIKED HOW [name removed] AND [name removed] TOOK CARE OF THINGS, ESPESIALLY FACED WITH MULTIPLE BUYERS ON MY PROPERTY. THEY HELD IT TOGETHER NICELY. THANK YOU [name removed] AND [name removed]. AND [name removed] HAS BEEN ABSOLUTELY ON TOP OF EVERY ISSUE THAT I HANDED HIM. HE'S [name removed] ON THE SPOT MAKING SURE EVERYTHING IS DONE TO MY SATISFACTION.

4.5
Verified Homeowner
Dawsonville, GA, on Jul 19, 2024

my Lawn is installed so bad. I have check my neighbor they have good.

5.0
Verified Homeowner
Montgomery, TX, on Jul 18, 2024

The purchase experience was great. Some finish details in the house looks bad.

4.5
Verified Homeowner
Las Vegas, NV, on Jul 18, 2024

I liked that the priced only changed when we added options. There were no surprises or unexpected price increases. The home was completed relatively on time.

5.0
Verified Homeowner
Menifee, CA, on Jul 18, 2024

The salesperson [name removed] was absolutely wonderful and continues to stay on top of things that still need to be fixed in my home. The home was not completely ready when I moved in, even after the 2nd walkthrough. I purchased the home with what I was told were the nicer upgraded fixture and they were not! The water fixture were replaced and now the towel and toilet paper fixtures are being replaced. I feel this shouldn’t have happened in the first place. How does does this happen?? Currently my key lock pad stopped working and will have to reach out to get that fixed. Also, main bathroom paint needs repainting. They did a really awful job with the paint job. They put gloss and matte paint on the same wall. My plants are dying and the tree on the left hand side is completely dead. We are paying a lot of money and I feel a new community should be in better standing. I’m a bit disappointed. Please improve on the quality of your workmanship.

3.8
Verified Homeowner

Builder Profile

Century Communities logo
info@centurycommunities.com

Since 2002, we’ve been building on our vision of a home for every dream with affordable to luxury new home construction—specializing in everything from single-family homes to townhomes, paired homes and condos in sought-after metros from coast to coast

Plus, we make it easier than ever to purchase your dream home through best-in-class homebuying services, enabling you to buy on-site at one of our communities, or when and where it suits you through our industry-first online homebuying experience.

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Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.