Homebuilder Ratings & Reviews

Century Communities Reviews

7,315 Homeowner Reviews Completed Dec 2024 - Jun 2026

Overall Satisfaction

4.7
Customers' overall satisfaction
4.7
Customers' willingness to refer our communities to their friends and family

Location Map

 

Most Recent 20 Comments From All Locations
Purchase Experience Testimonials from Real Homebuyers

Chehalis, WA, on Jun 14, 2026

We had a great experience! Any questions we had were always answered and we were kept in the loop of things going on.

5.0
Verified Homeowner
Fort Lupton, CO, on Jun 14, 2026

When we started looking in December it was a bit of a hassle working with one of the new reps in Farmlore and we missed out on a home due to misinformation and changing information that was told to us. We were left confused and essentially missed out on the first home we were interested in.

4.8
Verified Homeowner
Houston, TX, on Jun 14, 2026

What I disliked most about the experience was that we changed agents in the middle of the process, which made communication confusing at times. On closing day, the keys were not ready, so we had to wait, which made the final step feel less organized. I also do not like that everyone has the same gate code. That does not feel safe or secure. When I received the welcome package, several important details were outdated, including contact numbers, trash information, and the mailbox key location. Overall, I love my home and I am happy with the house itself. I just wish the closing process and communication had been smoother.

3.0
Verified Homeowner
Fresno, CA, on Jun 13, 2026

It was a great and hassle free experience. Everyone I spoke too from century communities were respectfully, knowledgeable, and willing to explain every step of the process before, during and after my purchase.

4.9
Verified Homeowner
Bryan, TX, on Jun 13, 2026

Liked the ease of the process. Disliked the issues with appliances and cabinets that have been a hassle to resolve or still unresolved.

4.6
Verified Homeowner
Eagle Mountain, UT, on Jun 13, 2026

Very hands on and was always willing to answer questions when I had it

5.0
Verified Homeowner
Eagle Mountain, UT, on Jun 12, 2026

I really appreciated [name removed], the loan officer who helped me with my loan and answered all the questions that I had. 10/10

5.0
Verified Homeowner
Lehi, UT, on Jun 12, 2026

I felt like communication was fast and I was able to contact anyone when I had any questions.

5.0
Verified Homeowner
Maricopa, AZ, on Jun 12, 2026

Everyone was extremely friendly and appeared as though they truly cared about the home buying experience.

4.9
Verified Homeowner
Lincoln, CA, on Jun 12, 2026

Our home buying experience with Century Communities has been outstanding. [name removed] was a great salesperson and helped us tremendously. [name removed] was our builder and he was amazing. [name removed] handled our Pre Closing Orientation and final walk through. [name removed] was extremely thorough and responsive to our questions. [name removed], [name removed] and [name removed] checked in with us often and made sure everything was above standard with our build and that we were completely satisfied with the quality of our new home. [name removed], [name removed] and [name removed] are Century Communities true assets and the reason why we bought our home here in the Hidden Hills development located in [name removed], California. I highly recommend this outstanding team of professionals. Our new home has exceeded our expectations.

5.0
Verified Homeowner
Poulsbo, WA, on Jun 12, 2026

Staff are committed and helpful. Open items take a bit long to complete but communication is reassuring.

4.9
Verified Homeowner
Jarrell, TX, on Jun 12, 2026

Everything was fine

4.9
Verified Homeowner
Schertz, TX, on Jun 12, 2026

Flexible and worked with us on closing date, completed all red ticket items on time

5.0
Verified Homeowner
Las Vegas, NV, on Jun 11, 2026

[name removed] and [name removed] have been amazing they have answered every question I had and really been over the top with responding to me and providing excellent service!

5.0
Verified Homeowner
Aurora, CO, on Jun 11, 2026

Final inspection scheduled way too close to close… too many warranty issues to continue to follow up on. HVAC put a floor vent right in front of toilet….. rah room but my inspector and Century Superintendent missed this. Warranty guys indicated he is reluctant to pursue a correction….

3.9
Verified Homeowner
Jarrell, TX, on Jun 11, 2026

Everything was great even the sale representative [name removed]!!

5.0
Verified Homeowner
Marysville, WA, on Jun 11, 2026

We asolutely adored our agent [name removed], she was just a big help. Took the time to give us updates, pictures, answered all questions and made the whole experience so enjoyable. She is a gem.

4.9
Verified Homeowner
Buda, TX, on Jun 11, 2026

[name removed] and [name removed] were amazing and so attentive and thorough

5.0
Verified Homeowner
Las Vegas, NV, on Jun 11, 2026

Everything was an amazing experience, all the team member were very attentive

4.6
Verified Homeowner
Las Vegas, NV, on Jun 11, 2026

[name removed] was beyond patient with us as we needed to thoroughly discuss our options and see the homes multiple times in order to make our decision. She always went above and beyond with making us feel comfortable in our purchase. When it came time to go through the inspection with the builder, [name removed] was very knowledgeable with every aspect of the build and was patient as he answered all of our questions or concerns. The whole team overall is just so kind and truly happy for the families moving into these homes. Special should out also to [name removed], who we met briefly at our final walkthrough and was very welcoming with any future concerns that may arise.

5.0
Verified Homeowner

Builder Profile

Since 2002, we’ve been building on our vision of a home for every dream with affordable to luxury new home construction—specializing in everything from single-family homes to townhomes, paired homes and condos in sought-after metros from coast to coast

Plus, we make it easier than ever to purchase your dream home through best-in-class homebuying services, enabling you to buy on-site at one of our communities, or when and where it suits you through our industry-first online homebuying experience.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.