Homebuilder Ratings & Reviews

Century Communities Reviews

10,504 Homeowner Reviews Completed Sep 2022 - Mar 2024

Overall Satisfaction

4.3
Customers' overall satisfaction
4.2
Customers' willingness to refer our communities to their friends and family

Location Map

 

Most Recent 20 Comments From All Locations
Purchase Experience Testimonials from Real Homebuyers

Parker, CO, on Mar 17, 2024

Communication and process was seamless

5.0
Verified Homeowner
Henderson, NV, on Mar 16, 2024

I was forced to agree to a 30 day close when the builder was unable to meet a 30 day close. Everything on the punch list was left to be completed 2-4 days before closing. I was unable to do a final walk through as the project manager was called to a 5.5 hour meeting that day, so if I didn’t waive it I’d be spending more time in a hotel. The house was not cleaned before I moved in - closet shelves were filthy with construction dust, floor had paint spots that I had to scrape up. My impression is that you are a builder that cannot fulfill your obligations

3.6
Verified Homeowner
Poulsbo, WA, on Mar 16, 2024

What’s not to like? [name removed], [name removed], and [name removed] were top notch to work with. Extremely customer oriented. They are an asset to the Century Communities team.

5.0
Verified Homeowner
Seguin, TX, on Mar 16, 2024

The whole process was EXTREMELY smooth. I’m a first time homeowner and they met all my expectations.

5.0
Verified Homeowner
York, NC, on Mar 16, 2024

The quality of work in this house is sub par. Corners don’t meet flush, chunks of dried paint on the walls, window sills look like they are plywood. Builders can’t honestly take pride in their work. On walk through we identified areas of work and it seems like the re work was all slapped together in an hour. The experience has not been great and really wish we would have bit the bullet and pulled out and went down the road to more quality homes.

2.6
Verified Homeowner
Puyallup, WA, on Mar 16, 2024

[name removed], [name removed] and [name removed] were all fantastic to work with!

5.0
Verified Homeowner
York, NC, on Mar 16, 2024

I have zero complaints, they were he delight from start to finish and very professional.

5.0
Verified Homeowner
Henderson, NV, on Mar 16, 2024

I love my house, very happy with my decision to buy this home. There has only been one issue, and that’s the mail, no mailbox, no key, very inconvenient to have to run to the post office every few days to pick up mail.

5.0
Verified Homeowner
Lacey, WA, on Mar 15, 2024

Poor quality control and customer service with the construction and broker team

1.0
Verified Homeowner
San Antonio, TX, on Mar 15, 2024

Everything good and [name removed] help me a lot for every little detail

5.0
Verified Homeowner
Johnstown, CO, on Mar 15, 2024

Home built equality too bad, will give it 5 from 10, doors hands bad, first week couple of them went bad, doors installation not good, bathroom vent not covered in the roof, rain water come through inside the bathroom, till now no one fixed them, garage and home electrical very bad design, office electrical bad, not able to connect a printer. You used cheap materials to finish home building, with extra 5000$ to 10000$, you was able to make this home good equality. Have building experience and that’s why I’m talking about all this. Hope nothing else be built with bad quality like basement and home foundations.

3.6
Verified Homeowner
Loganville, GA, on Mar 15, 2024

Its my 2nd home comparatively issues were addressed but still few quality issues were not fixed even i was promised it'll be done.

4.1
Verified Homeowner
Madera, CA, on Mar 15, 2024

I like the whole process

5.0
Verified Homeowner
Lake Elsinore, CA, on Mar 15, 2024

The treatment that all the representatives gave me was exceptional and [name removed] was very kind and courteous from the first day I met her.

5.0
Verified Homeowner
Commerce City, CO, on Mar 15, 2024

Friendly staffs over all. They had knowledge of their products and pride in what they build. This is awesome.

4.9
Verified Homeowner
Las Vegas, NV, on Mar 15, 2024

As an out of state buyer, I liked the weekly updates & photos from [name removed] our Century rep and [name removed], the Super, was extremely easy to get in touch with and he always responded quickly and efficiently.

5.0
Verified Homeowner
San Antonio, TX, on Mar 15, 2024

I loved the communication between the sales person construction and sales manager also the loan office [name removed] was amazing through the whole process.

5.0
Verified Homeowner
Peyton, CO, on Mar 15, 2024

It wasna fast and smooth process thst took less than a month.

4.8
Verified Homeowner
Mead, CO, on Mar 15, 2024

My contact was brilliant with [name removed] and [name removed]. They made the experience so good I have brought former neighbors up to the new neighborhood and they are looking to buy

5.0
Verified Homeowner
Jarrell, TX, on Mar 14, 2024

Everything was smooth. Fixed every issue I had in a timely manner and super professional.

5.0
Verified Homeowner

Builder Profile

Top 10 U.S. Homebuilder and in 2017 was ranked 26th among the Fortune 100 Fastest-Growing Companies.

At Century Communities, we know it takes hammers and nails to build a house but it also takes passion, vision, integrity and quality to create YOUR home. Everything we do, from selecting locations, designing the architecture and integrating everyday efficiencies into our homes, reflects our deepest consideration and respect for our customers. Century Communities does more than build beautiful homes. We work side by side with people each and every day to help them achieve their goals and fulfill their dreams.

Our homes are where memories are made, families are raised and stories unfold. Our mission is to create thriving, enduring neighborhoods by building new homes with lasting livability. Visit one of our communities today and let us help you achieve your dream of finding the right home.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.