Homebuilder Ratings & Reviews

Century Communities Reviews

7,119 Homeowner Reviews Completed Mar 2025 - Sep 2026

Overall Satisfaction

4.8
Customers' overall satisfaction
4.7
Customers' willingness to refer our communities to their friends and family

Location Map

 

Most Recent 20 Comments From All Locations
Purchase Experience Testimonials from Real Homebuyers

Jarrell, TX, on Sep 02, 2026

[Translated from ES] I really liked that everything was very simple and that they took the time to answer our questions

4.9
Verified Homeowner
Bay City, TX, on Sep 02, 2026

[name removed] was great at explaining warranty things and also walking through the house

5.0
Verified Homeowner
Porter, TX, on Sep 02, 2026

How easy Century made the process! Answered all and any questions we had in a timely manner.

5.0
Verified Homeowner
Lawrenceville, GA, on Sep 01, 2026

[Translated from ES] The entire service was excellent.

5.0
Verified Homeowner
Palm Coast, FL, on Sep 01, 2026

[name removed] and [name removed] were amazing to work with and are the reason we went through with the purchase. The worst part is communication with title company and all aspects of Docu-sign. The lack of being able to do anything with a live person I found very frustrating. Local people for closing would been a big plus.

4.8
Verified Homeowner
Surprise, AZ, on Aug 31, 2026

They care about you and the quality of there product

5.0
Verified Homeowner
San Antonio, TX, on Aug 31, 2026

Everyone was perfect especially Mr [name removed] and Mr [name removed] very professional and helpful.

5.0
Verified Homeowner
Bremerton, WA, on Aug 31, 2026

I thought the communication through the process was good and any issues that came up were taken care of quickly.

5.0
Verified Homeowner
San Antonio, TX, on Aug 31, 2026

From contract to move-in, the entire experience was exceptional. The team was professional, supportive, and made such an important milestone feel exciting and stress-free. I couldn’t be happier with my new home!

5.0
Verified Homeowner
Bryan, TX, on Aug 31, 2026

The lender, Inspire was probably the only real issue but in the end we got with the right person ([name removed]) to get a good rate and get through the process. The overall experience ended really well, the builders and [name removed] were wonderful. Very responsive and accommodating on a couple things that came up. We are loving the home.

5.0
Verified Homeowner
San Antonio, TX, on Aug 30, 2026

I really enjoyed working with [name removed]. He was easy to talk to, checked in with me throughout the process, listened to my concerns, and helped problem-solve whenever something came up. I truly appreciated his support and communication. Unfortunately, I didn’t have the most positive experience with the lender, which made parts of the overall process more stressful than I expected. I was also disappointed that I had specifically requested the weeds be pulled before I moved in, but it wasn’t taken care of. I ultimately had to pay someone myself to have them removed. Overall, I appreciated working with [name removed] and the support he provided throughout the process.

5.0
Verified Homeowner
Jurupa Valley, CA, on Aug 30, 2026

I was very pleased with your team. [name removed], [name removed], [name removed] and [name removed] were extremely helpful and professional

5.0
Verified Homeowner
Jurupa Valley, CA, on Aug 30, 2026

Parking is the biggest issue, but at least I was able to get a good home loan interest rate.

5.0
Verified Homeowner
Monroe, NC, on Aug 30, 2026

Quickness to close

4.7
Verified Homeowner
Spring Hill, TN, on Aug 30, 2026

The concerns that I mentioned at walk-thru were not addressed before move-in. The railing going up the steps to front porch is loose and is still not fixed. The white "caps" on the railing are not securely fastened. The carpet nails going up the stairs and over thresholds keep stabbing my feet/toes. I have a list of numerous other concerns if needed.

3.8
Verified Homeowner
Locust, NC, on Aug 30, 2026

I would like to know where we can get a key for the pool. We didn't get it yet.

5.0
Verified Homeowner
Seguin, TX, on Aug 30, 2026

It was a very smooth process the whole time.

5.0
Verified Homeowner
Brighton, CO, CO, on Aug 29, 2026

I liked everything about century . They were very helpful and the lender was very extremely w, friendly and on top of everything. Their communication was very on point . I have no dislike . I am very satisfied with the experience I had with century .

5.0
Verified Homeowner
Henderson, NV, on Aug 29, 2026

The thing that upset me the most was I closed on 7/30/26 but they still needed to be in my home for another week to fix my showers. There was a miscommunication on when they would be done. I was under the understanding they would be done Thursday night because I had a delivery Friday morning. I took a load of belongings and when I showed up it was a mess. That was whatever because it was a miscommunication and I would rather things be done right. However what really upset me was I saw foot prints going into my bathroom and there was urine in my toilet.

4.8
Verified Homeowner
Lincoln, CA, on Aug 29, 2026

I like that they helped me with any issues that I had and got them fixed. Very helpful and nice people

5.0
Verified Homeowner

Builder Profile

Since 2002, we’ve been building on our vision of a home for every dream with affordable to luxury new home construction—specializing in everything from single-family homes to townhomes, paired homes and condos in sought-after metros from coast to coast

Plus, we make it easier than ever to purchase your dream home through best-in-class homebuying services, enabling you to buy on-site at one of our communities, or when and where it suits you through our industry-first online homebuying experience.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.