Homebuilder Ratings & Reviews

Century Communities Reviews

7,599 Homeowner Reviews Completed Jan 2024 - Jul 2025

Overall Satisfaction

4.7
Customers' overall satisfaction
4.6
Customers' willingness to refer our communities to their friends and family

Location Map

 

Most Recent 20 Comments From All Locations
Purchase Experience Testimonials from Real Homebuyers

Surprise, AZ, on Jul 05, 2025

The whole experience was wonderful, everything went smooth and even when things came up the whole team was very helpful. I was very satisfied with the purchase of my first home. Thank you!

5.0
Verified Homeowner
Fresno, CA, on Jul 05, 2025

Loan process very bad experience but jerissa help us lot

4.5
Verified Homeowner
New Braunfels, TX, on Jul 05, 2025

The whole experience was seemless and easy from beginning to end. All of the staff were genuine and accommodating, I truly appreciate them.

5.0
Verified Homeowner
Renton, WA, on Jul 05, 2025

On site staff - kevin is great to work with. [name removed] left the company towards the end of our closing so that wasn't great but the team managed it somehow. She was helpful and great work with in her time here. Agent who came to drop keys off to us was super helpful and went above and beyond.

4.7
Verified Homeowner
San Antonio, TX, on Jul 05, 2025

It was fast and they worked with me when no one else would

4.7
Verified Homeowner
New Braunfels, TX, on Jul 05, 2025

I'm surprised how smoothly it went!

5.0
Verified Homeowner
San Antonio, TX, on Jul 05, 2025

What I liked most about our purchase experience—from contract to move-in—was the incredible support and communication we received throughout the entire process. [name removed] and his team were absolutely amazing. They answered every question we had, no matter how big or small, and truly walked us through each step with patience and care. I can’t thank them enough for making such a big milestone feel manageable and exciting. Our walk-through with [name removed] was equally wonderful—he was patient, thorough, and made sure we felt confident and informed about everything in our new home. This team made the whole experience feel seamless and personal. It was truly unforgettable!

5.0
Verified Homeowner
San Antonio, TX, on Jul 05, 2025

The builder [name removed] was amazing and did great job explaining the whole process. Very happy with our purchase.

5.0
Verified Homeowner
Las Vegas, NV, on Jul 05, 2025

Almost everything was fine; however, I don't love that I'll still have to file some MINOR warranty elements upon moving in. I recognize that what I'm going to file for won't be large-item issues, but I also don't think that oversprayed paint on the exterior should have been overlooked, I don't think that carpet staples should be sticking out on the stairs at times, and I don't think that some installed tile should be chipped when the house is BRAND NEW. These are things that anyone doing the actual job would have absolutely noticed. With all of this being said, I did get to meet [name removed] (the construction manager, or the superintendent for the community), and he was DELIGHTFUL. He was honestly so helpful in preparing my home to be lived in. He made himself remarkably accessible, and it has been a pleasure to work with him. He certainly represents the company well and seems to take significant pride in his work.

4.9
Verified Homeowner
New Braunfels, TX, on Jul 05, 2025

Everyone was personable and attentive. [name removed] listened to us when we talked about what we wanted. That led us to this house. [name removed] worked hard to get us a loan. [name removed] helped a lot with getting us moved in.

5.0
Verified Homeowner
Goodyear, AZ, on Jul 05, 2025

I liked everything it was smooth, and easy.

5.0
Verified Homeowner
Sherrills Ford, NC, on Jul 05, 2025

I like how thorough the walk through was and that it was done not day of closing. As well as how fast the process was to get into the place. What I dislike is some of the craftsmanship on things like moulding, stains on doors and pencil marks on tiles that were left from install.

5.0
Verified Homeowner
Chowchilla, CA, on Jul 05, 2025

Loved working with our loan officer [name removed]! Always kept me up to date throughout the whole process up until even key day! Awesome and hope to work with him again in the future!

4.9
Verified Homeowner
Menifee, CA, on Jul 05, 2025

The process was smooth and the team was great at communicating — I always knew what was happening. The paperwork was simple, and move-in went as planned. Overall, a really solid experience.

5.0
Verified Homeowner
San Antonio, TX, on Jul 05, 2025

[name removed] was very helpful, rose above our expectations, and met our every need for our home purchase. We were blessed to have [name removed] as our home sales representative. Thank you, [name removed] and Century Communities for our beautiful home.

5.0
Verified Homeowner
Maricopa, AZ, on Jul 05, 2025

Everything was taken care of and easily tracked in the app

5.0
Verified Homeowner
San Jacinto, CA, on Jul 05, 2025

I like how fast and easy the process was.

5.0
Verified Homeowner
San Antonio, TX, on Jul 05, 2025

Everyone was very helpful, kind, and knowledgeable about the product.

5.0
Verified Homeowner
Surprise, AZ, on Jul 05, 2025

I’ve enjoyed the whole experience

5.0
Verified Homeowner
San Antonio, TX, on Jul 04, 2025

From start to finish, my experience with Century Homes has been nothing short of amazing! Purchasing a home can feel overwhelming, but Century Homes made the entire process smooth, exciting, and stress-free. A huge shoutout to [name removed], my sales agent—he was absolutely phenomenal! [name removed] took the time to truly listen to what I wanted and walked me through every step with kindness, professionalism, and care. He made me feel like more than just a client—he made me feel like family. I also want to recognize [name removed], the contractor, who was incredibly knowledgeable and patient. His attention to detail and willingness to answer all my questions helped me feel confident and informed throughout the walk through phase. His calm and experienced guidance made a big difference. I absolutely love my new home in Apple White Meadows! The neighborhood is beautiful, peaceful, and full of potential—I couldn’t have asked for a better place to build this next chapter of my life. I wholeheartedly recommend Century Homes to anyone looking to buy. The level of service, care, and quality they provide is unmatched. I feel reassured knowing they will continue to be there for me in the future should anything arise. They don’t just build homes—they build trust, relationships, and communities. Thank you, Century Homes, for making my dream a reality!

5.0
Verified Homeowner

Builder Profile

Since 2002, we’ve been building on our vision of a home for every dream with affordable to luxury new home construction—specializing in everything from single-family homes to townhomes, paired homes and condos in sought-after metros from coast to coast

Plus, we make it easier than ever to purchase your dream home through best-in-class homebuying services, enabling you to buy on-site at one of our communities, or when and where it suits you through our industry-first online homebuying experience.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.