Homebuilder Ratings & Reviews

Century Communities Reviews

7,237 Homeowner Reviews Completed Jul 2024 - Jan 2026

Overall Satisfaction

4.7
Customers' overall satisfaction
4.6
Customers' willingness to refer our communities to their friends and family

Location Map

 

Most Recent 20 Comments From All Locations
Purchase Experience Testimonials from Real Homebuyers

Surprise, AZ, on Jan 08, 2026

It was a great experience. Was a smooth process.

5.0
Verified Homeowner
Flowery Branch, GA, on Jan 08, 2026

Finding out about Radon over EPA limits

4.1
Verified Homeowner
Flowery Branch, GA, on Jan 08, 2026

The process was very smooth, All sales people were professional and especially contruction manager [name removed] was super good in resolving any concerns/issues we had. Would definitely like to work with him in future.

5.0
Verified Homeowner
Pleasant View, TN, on Jan 08, 2026

I’ll just say this, my loan agent, [name removed], was very professional and rocked when it came to answers any question I had & addressing my concerns like the customer I am. She never made me feel like I was getting a deal and lucky to get the home I purchased. She was very straightforward about the process but yet always kind in her delivery. She was quick to remind me, but also very patient when I gave her my explanations. She was very easy to work with & talk to, never over delivering what could be done. I really appreciated the experience with her.

4.0
Verified Homeowner
Round Rock, TX, on Jan 08, 2026

Everything was great. [name removed] did a great job as well as [name removed] at inspire home loans

5.0
Verified Homeowner
Las Vegas, NV, on Jan 08, 2026

I appreciated the communication given to me by the sales agent and construction manager through the process.

4.6
Verified Homeowner
Jefferson, GA, on Jan 08, 2026

Everything was a pleasant experience

5.0
Verified Homeowner
Las Vegas, NV, on Jan 07, 2026

The loan officer wasn’t as helpful as noted. [name removed] was wonderful and welcoming. It was very short noticed and rushed at the end. We are grateful for our beautiful home but noticed things were still not in order even when moving in. We are super thankful for the adt discount! We would like to see some HOA enforcement as home owners are already blocking the cul de sac with cars parked outside. I would’ve gone with the more expensive house to avoid the mess.

4.1
Verified Homeowner
Henderson, NV, on Jan 07, 2026

That the lender does not do Asset based loans was a real pain. Someone who has multiple 7 figures and could buy several of these homes in cash- was not approved and I had to get my own financing with a much higher rate. This was very frustrating. We have many issues that still need to be fixed, and no communication about what was fixed when I submitted my inspection- though I know they had drywalled over a vent and now the vent is there- but I do not know what is fixed The sales person was new and did not know a lot about the models vs the inventory. But the homes, the location, everything about living here is perfect.

4.0
Verified Homeowner
Fort Lupton, CO, on Jan 07, 2026

My builder [name removed], and my sales agent [name removed], and my lending officer [name removed], were all so great. Made the process very easy. And gave us a bunch of stuff to accommodate our needs.

5.0
Verified Homeowner
Dawsonville, GA, on Jan 07, 2026

[name removed] was great. He took his time explaining every question we had. He promptly took care of any issues we had. I’m sure Century values his expertise and his customer relations.

4.9
Verified Homeowner
Port Orchard, WA, on Jan 07, 2026

Beautiful floor plan, great quiet neighborhood

4.1
Verified Homeowner
Surprise, AZ, on Jan 07, 2026

This is my second house I bought from Century Communities. I am very happy with both houses: First house at 9951 Ledgestone Terrace, [name removed], CO 80831. Second house at [name removed] W [name removed], Surprise, AZ 85387. Top quality work, no delays and great customer service.

5.0
Verified Homeowner
Henderson, NV, on Jan 07, 2026

It was very easy for the most part to make this purchase.

4.9
Verified Homeowner
Flowery Branch, GA, on Jan 07, 2026

Lack of clarity in loan terms and options

4.7
Verified Homeowner
San Antonio, TX, on Jan 07, 2026

Special thanks to [name removed] (construction manager) for his professionalism and responsiveness for getting our home ready on time and with no troubles.

5.0
Verified Homeowner
Parker, CO, on Jan 07, 2026

No dislikes

5.0
Verified Homeowner
Elizabeth, CO, on Jan 07, 2026

[name removed] was great, he made us feel at ease about the build quality and we felt very cared for in his hands. He is great at what he does.

4.7
Verified Homeowner
Jarrell, TX, on Jan 07, 2026

I particularly liked the loan officer. I felt like I was in contact with him more than anybody and he was always able to answer any questions or sway any doubt I may have had. It was one of the better experiences I have had dealing with applying for a loan. He was always able to reassure me about anything I had worry about through the entire process. Also [name removed], she is absolutely perfect. Anytime I need anything she is there for me. Anytime I walk into the office she is always willing and excited to help with anything that I need. Overall I have had a very pleasant experience with century and will be recommending to everyone I talk to about buying a house.

5.0
Verified Homeowner
Merced, CA, on Jan 07, 2026

It was a great experience overall. They helped with the purchase process, contract and loan process.

5.0
Verified Homeowner

Builder Profile

Since 2002, we’ve been building on our vision of a home for every dream with affordable to luxury new home construction—specializing in everything from single-family homes to townhomes, paired homes and condos in sought-after metros from coast to coast

Plus, we make it easier than ever to purchase your dream home through best-in-class homebuying services, enabling you to buy on-site at one of our communities, or when and where it suits you through our industry-first online homebuying experience.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.