Homebuilder Ratings & Reviews

Century Communities Reviews

7,621 Homeowner Reviews Completed Jul 2024 - Jan 2026

Overall Satisfaction

4.7
Customers' overall satisfaction
4.6
Customers' willingness to refer our communities to their friends and family

Location Map

 

Satisfaction Ratings by Location

Most Recent 20 Comments From All Locations
Purchase Experience Testimonials from Real Homebuyers

Surprise, AZ, on Jan 29, 2026

For a being a first time home buyer, I felt comfortable with the purchase. Your staff helped me out in every way. Whenever a question arose someone was always there to answer me.

4.8
Verified Homeowner
Bremerton, WA, on Jan 29, 2026

Highly satisfied the situation mitigation by [name removed] on our closing date. She was able to work discrepancies with the title company and reduced the delay. Response time and follow up calls were great!

4.8
Verified Homeowner
Surprise, AZ, on Jan 29, 2026

I liked the quick easy process of moving in/ financing. I've had better production supers.

5.0
Verified Homeowner
Maricopa, AZ, on Jan 29, 2026

The entire team made it happen. From my first home showing to closing and move-in, in just 17 days! I am beyond grateful. Quick shout out to [name removed] and [name removed], it was a pleasure working through the process with you both. Thank you!

5.0
Verified Homeowner
Leon Valley, TX, on Jan 29, 2026

[name removed] was extremely helpful throughout my new home buying journey. He has excellent knowledge, explained everything clearly, and was always patient and supportive. He guided me at every step and made the entire process smooth and stress-free. I truly appreciate his help and would highly recommend him.

5.0
Verified Homeowner
Cypress, TX, on Jan 28, 2026

Experience with Loan process and [name removed] company was good. I think team had lot of pressure or incentive to close the home before year-end. I communicated my vacation plan before signing the contract, but despite appliance and other delays on their end, I felt like forced into closing in 2025 . Paid extra cost for POA and other stuff to make it happen.

4.2
Verified Homeowner
Lawrenceville, GA, on Jan 28, 2026

The contract process was clear and well explained. Communication during the purchase was generally timely and professional. The move-in process was smooth, with minimal delays. Issues raised during the process were addressed reasonably quickly.

5.0
Verified Homeowner
Dawsonville, GA, on Jan 28, 2026

I was an out-of-town buyer, and since my purchase happened near the end of December — on the 29th — I wasn’t able to complete the post-closing walkthrough I couldn't schedule and they didn't gave an option after closing . However, my overall experience was very good.

4.6
Verified Homeowner
Cypress, TX, on Jan 28, 2026

Nothing really comes to mind

5.0
Verified Homeowner
Monroe, NC, on Jan 28, 2026

Problems found in walkthrough took awhile to fix, and after a month, still not fully fixed. After living found issues with Low Voltage cable, wired wrong or missing completely. Would have been nice to have conduit behind TV to swap HDMI cable ask it's not 8k rated, and stapled to wall. Studs in Fireplace wall are not proper, like other homes being built. Meaning it's not 16 inch, 8 inch each side from center, it's center stud, so it's 16 inch from center each side, making hanging TV difficult. Small things you only find after living, but just oversight on build. Frustrating. Other small things like shower valve is mounted upsidedown, but calked on so can't fix. No cabinet hardware was annoying but knew going in, would have imagined that was a cost saving option, but should have been put on. Base floor has some dips and you can hear LVP smack in the dips, making a cheap feeling sound.

2.8
Verified Homeowner
Magnolia, TX, on Jan 27, 2026

Quick response for service

5.0
Verified Homeowner
Chowchilla, CA, on Jan 27, 2026

I really liked that everyone I was working with were always answering any questions I had and also that we had a few walk throughs to make sure everything was an excellent condition to be ready to move in.

5.0
Verified Homeowner
Surprise, AZ, on Jan 27, 2026

There was some miscommunication between the builder and our agent about required documents that got a little frustrating but was resolved quickly. There was also some miscommunication about that landscaping that we hope gets resolved without issue.

4.8
Verified Homeowner
Olympia, WA, on Jan 26, 2026

Maybe losing some perks.

4.1
Verified Homeowner
Kingsland, GA, on Jan 26, 2026

The only thing I disliked was how rushed closing was to close before the end of December due to the incentives ending, but looking at the incentives for January it doesn’t look like they ended, so now we have a whole mortgage and rent to make for the month of February due to closing on December 31 and not one day later on Jan 1. We initially wanted to close in December so we didn’t run into this issue, but it sounded like if we didn’t close before January we would’ve lost our incentives, when it doesn’t look like we would have if we would’ve just waited one more day to close.

4.9
Verified Homeowner
Johnstown, CO, on Jan 26, 2026

Everyone was friendly and fast

4.1
Verified Homeowner
Buda, TX, on Jan 26, 2026

I liked how they included appliances and other things. Didn’t like how they didn’t really explain the utilities, the HOA, mailbox etc.

4.7
Verified Homeowner
Las Vegas, NV, on Jan 26, 2026

Like - [name removed] is very accommodating, made us feel special. I like the location and layout of the house.

4.1
Verified Homeowner
Fort Lupton, CO, on Jan 26, 2026

Personable sales agent on site.

3.9
Verified Homeowner
Porter, TX, on Jan 25, 2026

The entire experience felt very transparent. I dont typically trust new builds. There is far too many horror stories. But there was no feelings of being mislead or like things were being hidden from us.

5.0
Verified Homeowner

Builder Profile

Century Communities logo
info@centurycommunities.com

Since 2002, we’ve been building on our vision of a home for every dream with affordable to luxury new home construction—specializing in everything from single-family homes to townhomes, paired homes and condos in sought-after metros from coast to coast

Plus, we make it easier than ever to purchase your dream home through best-in-class homebuying services, enabling you to buy on-site at one of our communities, or when and where it suits you through our industry-first online homebuying experience.

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Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.