Homebuilder Ratings & Reviews

Century Communities

Houston

1,004 Homeowner Reviews
Jul 2023 - Jan 2025

Overall Satisfaction

4.6
Customers' overall satisfaction
4.5
Customers' willingness to refer our communities to their friends and family

Houston Communities Map

 

Community Satisfaction Ratings

  • AH Audubon 40

    5.0

    Houston - 1 Homeowner Reviews

  • AH Champions Forest 90

    3.1

    Houston - 1 Homeowner Reviews

  • AH Country Creek

    4.5

    Houston - 1 Homeowner Reviews

  • AH Fulshear Lakes 45

    4.8

    Houston - 2 Homeowner Reviews

  • AH Lilliput Farms

    3.1

    Houston - 2 Homeowner Reviews

  • AH Martha's Vineyard

    0.9

    Houston - 1 Homeowner Reviews

  • AH Martha's Vineyard 65

    2.7

    Houston - 1 Homeowner Reviews

  • AH Oakwood Ranch

    4.3

    Houston - 2 Homeowner Reviews

  • AH Park Hill Villas fks Stafford

    5.0

    Houston - 1 Homeowner Reviews

  • AH Riverwood Ranch

    4.5

    Houston - 2 Homeowner Reviews

  • AH Sherwood Glen

    4.8

    Houston - 1 Homeowner Reviews

  • AH Town Creek Crossing

    4.4

    Houston - 2 Homeowner Reviews

  • AH Trails of Woodhaven 45

    3.7

    Houston - 1 Homeowner Reviews

  • AH Trails of Woodhaven 60

    5.0

    Houston - 1 Homeowner Reviews

  • AH Vanbrooke

    5.0

    Houston - 2 Homeowner Reviews

  • AH Willow Trace 45'/50

    4.6

    Houston - 5 Homeowner Reviews

  • AH Woodshore

    4.7

    Houston - 1 Homeowner Reviews

  • Aurora 40s

    4.6

    Houston - 141 Homeowner Reviews

  • Aurora 50s

    4.4

    Houston - 31 Homeowner Reviews

  • Barrett Crossing

    4.8

    Houston - 35 Homeowner Reviews

  • Bay City

    4.1

    Houston - 2 Homeowner Reviews

  • Bridgeland

    4.6

    Houston - 16 Homeowner Reviews

  • Caney Mills

    4.1

    Houston - 57 Homeowner Reviews

  • Cedar Crossing

    4.9

    Houston - 2 Homeowner Reviews

  • Cedar Point

    4.4

    Houston - 3 Homeowner Reviews

  • Crockett Reserve

    4.8

    Houston - 10 Homeowner Reviews

  • Crown Point

    4.5

    Houston - 27 Homeowner Reviews

  • Fairway Farms 40s

    4.2

    Houston - 12 Homeowner Reviews

  • Fairway Farms 50s

    4.5

    Houston - 36 Homeowner Reviews

  • Foxwood Crossing

    4.5

    Houston - 39 Homeowner Reviews

  • Granger Pines

    4.8

    Houston - 20 Homeowner Reviews

  • Granger Pines 40s

    4.4

    Houston - 11 Homeowner Reviews

  • Hempstead

    4.6

    Houston - 4 Homeowner Reviews

  • Laurel Farms

    4.8

    Houston - 6 Homeowner Reviews

  • Lexington Heights

    4.7

    Houston - 37 Homeowner Reviews

  • Magnolia Springs

    4.7

    Houston - 83 Homeowner Reviews

  • Maple Heights

    4.6

    Houston - 182 Homeowner Reviews

  • Meadow Oaks

    4.3

    Houston - 6 Homeowner Reviews

  • Northpark Woods 40s

    5.0

    Houston - 1 Homeowner Reviews

  • Paloma 40's

    4.8

    Houston - 6 Homeowner Reviews

  • Paloma 50's

    4.9

    Houston - 3 Homeowner Reviews

  • Pecan Lakes

    4.8

    Houston - 30 Homeowner Reviews

  • Polo Ranch 50s

    3.7

    Houston - 24 Homeowner Reviews

  • Polo Ranch 60s

    3.8

    Houston - 12 Homeowner Reviews

  • The Lakes at Black Oak

    4.7

    Houston - 65 Homeowner Reviews

  • The Woodland Hills

    4.6

    Houston - 14 Homeowner Reviews

  • West Pointe

    4.8

    Houston - 41 Homeowner Reviews

  • Woodland Lakes 40s

    2.3

    Houston - 1 Homeowner Reviews

  • Woodridge Forest 40s

    4.2

    Houston - 20 Homeowner Reviews

Builder Profile

Since 2002, we’ve been building on our vision of a home for every dream with affordable to luxury new home construction—specializing in everything from single-family homes to townhomes, paired homes and condos in sought-after metros from coast to coast

Plus, we make it easier than ever to purchase your dream home through best-in-class homebuying services, enabling you to buy on-site at one of our communities, or when and where it suits you through our industry-first online homebuying experience.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.

Most Recent 20 Comments From Houston
Purchase Experience Testimonials from Real Homebuyers

Spring, TX, on Jan 13, 2025

The overall purchase experience was amazing starting with [name removed], who walked me through all of the beginning steps of the home process. I was overwhelmed with the though process and did not think that purchasing a home was ever going to be a celebration event for myself. However, [name removed] P and [name removed]- Construction Manager did an amazing job with ensuring the process went very smoothly on certain timeline factors. The attention to detail on my home is amazing, and being able to pick-out some simple items to have my personal spin on this home was so amazing to do as well. An extra shout out to the building team on all their efforts in the construction process under the leadership of [name removed], and [name removed] P to make sure things were on schedule. I am also grateful to my realtor [name removed] G who made sure to answer all the necessary questions for me to grasp a better understanding of how things works. I could not have picked a better and amazing team to assist me in the home buying/building process. I am now overwhelmed with joy and the ability to celebrate knowing that I accomplish a huge event in my life.

5.0
Verified Homeowner
Waller, TX, on Jan 13, 2025

The sales team was great. I had an issue with price changes and non acceptance of a contract. Just bery odd way of operating

4.4
Verified Homeowner
Waller, TX, on Jan 12, 2025

Sales representative (awesome work)

4.9
Verified Homeowner
New Caney, TX, on Jan 11, 2025

The whole process was rushed in the interest of Century Communities to sell the home before year’s end. The house was rushed to be completed, the home orientation was rushed and items that were supposed to be fixed are now being handled as warranty. We are now finding ourselves at the mercy of contractors to show up to fix issues the house had to begin with. The price paid for the home does not reflect the quality of workmanship. I would not recommend anyone buying a home from Century Communities under the guise of promises to address issues the home currently had. I feel had we not closed when we did and forced Century Communities to take ownership of all issues, we would feel different about our purchase.

2.1
Verified Homeowner
Brookshire, TX, on Jan 10, 2025

Everything was smooth, thanks to [name removed] and Shown

5.0
Verified Homeowner
Conroe, TX, on Jan 10, 2025

It was fast and easy.

5.0
Verified Homeowner
Waller, TX, on Jan 09, 2025

The aspect of the purchasing experience that I found disappointing was the lack of communication regarding the closing process. I had clearly communicated what I would be able to bring to the closing, yet there were multiple closing disclosures issued because my original statements were not taken into account. This oversight caused unnecessary confusion and frustration.

4.6
Verified Homeowner
Waller, TX, on Jan 09, 2025

[Translated from ES] The speed

4.5
Verified Homeowner
Spring, TX, on Jan 09, 2025

Working with stephany pacheco my sales person was amazing keeping me updated during construction of my house. [name removed] was my construction manager and he was always avaiiable to answear my questions. [name removed] and [name removed] make a great team.

4.7
Verified Homeowner
Fulshear, TX, on Jan 09, 2025

The process was quickly

5.0
Verified Homeowner
Waller, TX, on Jan 09, 2025

Communication throughout the process of inspections and repairs. [name removed] was great to work with and the community sales rep [name removed] was great as well.

5.0
Verified Homeowner
Waller, TX, on Jan 09, 2025

Very perfect excellent

5.0
Verified Homeowner
Waller, TX, on Jan 08, 2025

Smooth process

4.9
Verified Homeowner
Angleton, TX, on Jan 08, 2025

Working with me to get into a house quickly

5.0
Verified Homeowner
La Marque, TX, on Jan 08, 2025

I liked the quick getting back to me when I had questions. I didn't like the fact that the people that were contracted to build the house were very sloppy at their job. Not all were sloppy but more where that not.

3.8
Verified Homeowner
Willis, TX, on Jan 08, 2025

The patience was appreciated and communication

4.6
Verified Homeowner
New Caney, TX, on Jan 08, 2025

Our first experience with [name removed] was great. Then we had our walk through with [name removed]. He basically didn’t want to fix anything and said everything was good. Had a leak on the water line second we moved in and [name removed] wanted no part in fixing it until after I fixed it. When you buy a new home there should be good communication and when you see an issue or don’t understand how something is constructed. The answer shouldn’t be it’s not and we aren’t going to fix it.

3.7
Verified Homeowner
Willis, TX, on Jan 08, 2025

[name removed] was awesome!

5.0
Verified Homeowner
Mont Belvieu, TX, on Jan 06, 2025

We had a punch list of uncompleted items due within 30 days of closing per signed agreement that hasn't been completed yet. Also when we came for our final walk through the home was completely filthy and dirty so much so that we had to pay outside cleaners to come in a clean so we could move in with out mud being on our floors from the contractors still working DAY OF CLOSING! Our builder ([name removed]) was rude and non responsive at our last walk through and afterwards when we have tried to schedule the promised punch through items. He does not represent your company in a good way at all. We have been in the home just about 6 weeks and not everything is completed and when we do finally get someone out to do something they are usually late and I have to remind [name removed] they are late before someone finally shows up and they leave messes that we have to clean up behind them. Overall I love the layout of the home and what it could be but for the extraordinarily high price (didn't even meet appraisal value, we had to buy down 10K for them with our down payment funds which was crap!) you would think they would have presented and provide service on their homes in a much more professional manner. I would be happy to go into more details if someone truly cares about the quality and customer service your company wants to represent themselves with and I can be reached at [name removed] or jimmyhaymon@yahoo.com

2.8
Verified Homeowner
Crosby, TX, on Jan 03, 2025

Everything has been smooth and great. everyone had been and has continued to exceed my expectations

5.0
Verified Homeowner