Homebuilder Ratings & Reviews

Century Communities

Tennessee

343 Homeowner Reviews
Jan 2024 - Jul 2025

Overall Satisfaction

4.6
Customers' overall satisfaction
4.4
Customers' willingness to refer our communities to their friends and family

Tennessee Communities Map

 

Community Satisfaction Ratings

  • Amberton 75

    1.2

    Tennessee - 3 Homeowner Reviews

  • Averitt Landing

    4.8

    Tennessee - 10 Homeowner Reviews

  • Barton Hills

    4.5

    Tennessee - 51 Homeowner Reviews

  • Canebrake at Hickory Hills

    4.2

    Tennessee - 26 Homeowner Reviews

  • Carver Creek

    4.8

    Tennessee - 66 Homeowner Reviews

  • Cumberland Point

    3.8

    Tennessee - 1 Homeowner Reviews

  • Davenport Station 56

    4.1

    Tennessee - 13 Homeowner Reviews

  • Davenport Station 80

    4.3

    Tennessee - 16 Homeowner Reviews

  • Elkins Row

    5.0

    Tennessee - 23 Homeowner Reviews

  • Hamilton Church Sf

    4.5

    Tennessee - 8 Homeowner Reviews

  • Hamilton Church Th

    3.9

    Tennessee - 8 Homeowner Reviews

  • Highland Reserves

    4.3

    Tennessee - 15 Homeowner Reviews

  • Morgans Place

    4.8

    Tennessee - 23 Homeowner Reviews

  • Pretoria Falls - Phase 1

    4.4

    Tennessee - 7 Homeowner Reviews

  • Pretoria Falls Phase 2

    4.7

    Tennessee - 9 Homeowner Reviews

  • River Oaks

    2.8

    Tennessee - 3 Homeowner Reviews

  • Slatewood

    4.8

    Tennessee - 6 Homeowner Reviews

  • Southpoint - SFH

    5.0

    Tennessee - 1 Homeowner Reviews

  • Southpoint - Townhomes

    4.7

    Tennessee - 11 Homeowner Reviews

  • The Oaks

    4.7

    Tennessee - 6 Homeowner Reviews

  • The Oaks Phase 1

    4.7

    Tennessee - 12 Homeowner Reviews

  • The Park at Wiltshire

    4.4

    Tennessee - 24 Homeowner Reviews

  • The Villas At Regal Square Ph I-Ii

    3.9

    Tennessee - 1 Homeowner Reviews

Builder Profile

Since 2002, we’ve been building on our vision of a home for every dream with affordable to luxury new home construction—specializing in everything from single-family homes to townhomes, paired homes and condos in sought-after metros from coast to coast

Plus, we make it easier than ever to purchase your dream home through best-in-class homebuying services, enabling you to buy on-site at one of our communities, or when and where it suits you through our industry-first online homebuying experience.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.

Most Recent 20 Comments From Tennessee
Purchase Experience Testimonials from Real Homebuyers

Murfreesboro, TN, on Jun 28, 2025

When we went to do the final walk-through, there were several items that were still not completed. One of the biggest that we’re concerned about that still has yet to be completed is a replacement of some cabinets that were cracked. I believe there were 5 to 8 cabinets that need to be replaced so it is not a small feat. There was also some paint work and door latches that needed to be fixed and installed. Thankfully [name removed] has been on top of it and has been continuously following up to make sure the work is completed.

4.7
Verified Homeowner
Pleasant View, TN, on Jun 28, 2025

The builder ([name removed]) was very attentive to [name removed] issues that came up

3.9
Verified Homeowner
Lebanon, TN, on Jun 23, 2025

It was a smooth process from the beginning.

5.0
Verified Homeowner
Lebanon, TN, on Jun 23, 2025

Thank you, [name removed], for all your hard work and dedication. we love our new house.

5.0
Verified Homeowner
Murfreesboro, TN, on Jun 23, 2025

Overall, we enjoyed our experience with Century Homes. The only issue we had was the design of the home and that was an outside cosmetic issue. We purchased a brick home and they put wood crosses on both peaks of the roof line in the front. The house did not need those and in my opinion took away the beauty of the house. When ask for those not to be put on the house it was denied. That is the one thing we disliked about our purchase to date.

3.9
Verified Homeowner
Murfreesboro, TN, on Jun 23, 2025

I had the opportunity of working with [name removed] in the model home and [name removed] on site. I could not ask for better representation from these two outstanding and professional gentleman. I love the property and the neighborhood. Great job so far.

5.0
Verified Homeowner
Old Hickory, TN, on Jun 20, 2025

The people we worked with were fantastic. [name removed] on the sales end was very communicative and respectful. [name removed] on the building side of things was very reliable. He made us feel valued

5.0
Verified Homeowner
Old Hickory, TN, on Jun 19, 2025

Only giving all 10's because I know that [name removed] did everything in his power to help us with things we were displeased about. Our first time in the building speaking with the ladies in the office was SO confusing. Honestly, felt like they were unsure about the info that was being relayed to us. I know for a fact that info that was relayed to us on multiple instances was incorrect. Another issue I had is not giving your customers a blue tape walk through. I know there's a warranty process in place but not giving someone that is about to spend half a million or more on a home, the chance to point out flaws that you would like fixed is absolute insanity. The home should be ready when you move in and by not giving them the opportunity to point these things out is a slap in the face in my opinion. Our backyard was a huge issue for us, still kind of is because we are pretty concerned about drainage as water has consistently sat in the culvert that was dug out since the day we moved in. The guys that worked on the backyard should really be ashamed of themselves as it was basically only giant boulders and holes, hidden by the straw netting in hopes that no one would look that hard at what was going on. I had to send an email with [name removed]'s boss copied in stating that it was a danger to my children before something was done about it. The backyard still has broken glass from beer bottles and other trash laying back there. I am very thankful that [name removed] fought for us and they came out and tried to fix some of the issues going on back there. I really do feel like [name removed]'s hands are tied in most of these situations so I'm not putting any blame on him. All the blame goes to the higher up guys that make a fat chunk of change off people buying their homes but tell customers that they don't have it in the budget to fix things that should have never been an issue in the first place. Overall, we love the home, we love the neighborhood so far. The building/buying process was far from pleasant but kudos to [name removed] for checking in and trying to keep us happy. I know he got a lot of heat from us but he handled it well and was very professional.

5.0
Verified Homeowner
Old Hickory, TN, on Jun 17, 2025

Everyone was such a delight to talk to, and they made it personal. I felt included, informed, and valued. Thank you!

5.0
Verified Homeowner
Murfreesboro, TN, on Jun 17, 2025

What I liked most about my purchase experience with Century Homes was the professionalism and dedication of my contractor, [name removed]. He was attentive to my needs, communicated clearly throughout the process, and ensured everything was done to the highest standard. His expertise and commitment made the entire experience smooth and enjoyable. I truly appreciated his support and the quality of work he provided.

4.3
Verified Homeowner
Spring Hill, TN, on Jun 15, 2025

Straight forward, very responsive and fast. Helped resolve immediate issues.

4.6
Verified Homeowner
Murfreesboro, TN, on Jun 03, 2025

Likes: communication was good, weekly updates helpful, sales agent and construction manager very helpful Dislikes: closing pushed back due to issues that could have been done earlier to avoid delayed.

4.8
Verified Homeowner
Lebanon, TN, on May 31, 2025

The only thing I wasn’t completely happy with was the grade of the backyard. It was a very steep hill and lots of rocks. I think they could’ve done better with that.

4.8
Verified Homeowner
Ashland City, TN, on May 26, 2025

The communication from everyone was great.

4.9
Verified Homeowner
Old Hickory, TN, on May 25, 2025

The process over 3 weeks was extremely easy and the team was very responsive in all matters.

4.5
Verified Homeowner
Ashland City, TN, on May 24, 2025

Since it is my first time purchasing a home I thought the process would be more difficult, but all in all it was a smooth process and they worked with me to get a great home

5.0
Verified Homeowner
Ashland City, TN, on May 10, 2025

This was a wonderful home buying experience for me and my husband. We got a great rate by going thru the builders lender, and the on site Century team has been so incredible and helpful thru the entire process. We feel lucky with how our experience turned out. [name removed] and [name removed] felt like pals by the end and we appreciated how dedicated they were to ensuring we closed without any issues or complaints. No doubt made buying a home so simple. Thanks you guys!

5.0
Verified Homeowner
Lebanon, TN, on May 09, 2025

Everyone I have dealt with so far have been upstanding and amazing people. [name removed] has stuck out the most to me, any problem I have had he has been quick to act with maximum efficiency. I hope anyone who owns a home within century communications has the privilege of having someone like him.

5.0
Verified Homeowner
Ashland City, TN, on May 06, 2025

Like: How smooth the entire process was. Dislike: None

5.0
Verified Homeowner
Hermitage, TN, on May 05, 2025

Liked most the service from our representative, she is very responsive and is working hard to make sure we have everything we need. Dislike would probably be a couple of repairs not quite finished at close. However, I am confident they will be resolved.

4.6
Verified Homeowner