Homebuilder Ratings & Reviews

Century Communities

Atlanta

1,200 Homeowner Reviews
May 2023 - Nov 2024

Overall Satisfaction

4.6
Customers' overall satisfaction
4.5
Customers' willingness to refer our communities to their friends and family

Atlanta Communities Map

 

Community Satisfaction Ratings

  • Alcovy Trace

    4.6

    Atlanta - 20 Homeowner Reviews

  • Ashley Falls Douglasville

    4.9

    Atlanta - 28 Homeowner Reviews

  • Azalea

    5.0

    Atlanta - 5 Homeowner Reviews

  • Bedford Bluffs

    4.5

    Atlanta - 66 Homeowner Reviews

  • Bedford Estates

    4.1

    Atlanta - 3 Homeowner Reviews

  • Carmichael Farms

    4.3

    Atlanta - 82 Homeowner Reviews

  • Cedar Mill

    3.8

    Atlanta - 17 Homeowner Reviews

  • Chimney Oaks 40' Golf

    4.7

    Atlanta - 25 Homeowner Reviews

  • Chimney Oaks 50s Estate

    4.8

    Atlanta - 5 Homeowner Reviews

  • Conner Farm

    4.5

    Atlanta - 16 Homeowner Reviews

  • Crosby Square

    4.7

    Atlanta - 83 Homeowner Reviews

  • Dawson Grove

    4.6

    Atlanta - 137 Homeowner Reviews

  • Dove Lake

    4.6

    Atlanta - 15 Homeowner Reviews

  • ELLORIE ESTATES

    5.0

    Atlanta - 2 Homeowner Reviews

  • Graystone Village

    4.6

    Atlanta - 42 Homeowner Reviews

  • Harmony Heights

    5.0

    Atlanta - 103 Homeowner Reviews

  • Idlewood

    4.7

    Atlanta - 33 Homeowner Reviews

  • Kingsley Creek

    4.8

    Atlanta - 44 Homeowner Reviews

  • Logan Point

    4.8

    Atlanta - 61 Homeowner Reviews

  • Oakhurst Manor

    4.6

    Atlanta - 45 Homeowner Reviews

  • Pickens Landing

    4.5

    Atlanta - 32 Homeowner Reviews

  • Riverwood

    4.1

    Atlanta - 20 Homeowner Reviews

  • Rockwell Meadows

    3.6

    Atlanta - 15 Homeowner Reviews

  • Saddlebrook

    4.0

    Atlanta - 40 Homeowner Reviews

  • Sardis Falls

    2.9

    Atlanta - 21 Homeowner Reviews

  • Sherwood Crossing II

    4.5

    Atlanta - 32 Homeowner Reviews

  • Sidney Square

    4.5

    Atlanta - 35 Homeowner Reviews

  • Southwind

    3.5

    Atlanta - 21 Homeowner Reviews

  • Summit Pointe

    4.6

    Atlanta - 56 Homeowner Reviews

  • The Estate at Old Friendship

    4.6

    Atlanta - 22 Homeowner Reviews

  • Tiberon II

    3.8

    Atlanta - 26 Homeowner Reviews

  • Union Heights

    4.8

    Atlanta - 8 Homeowner Reviews

  • Wilksmoor Woods

    4.0

    Atlanta - 40 Homeowner Reviews

Builder Profile

Since 2002, we’ve been building on our vision of a home for every dream with affordable to luxury new home construction—specializing in everything from single-family homes to townhomes, paired homes and condos in sought-after metros from coast to coast

Plus, we make it easier than ever to purchase your dream home through best-in-class homebuying services, enabling you to buy on-site at one of our communities, or when and where it suits you through our industry-first online homebuying experience.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.

Most Recent 20 Comments From Atlanta
Purchase Experience Testimonials from Real Homebuyers

Dawsonville, GA, on Nov 16, 2024

Great response

5.0
Verified Homeowner
Dawsonville, GA, on Nov 15, 2024

[name removed] and [name removed] were very helpful, the whole way through

5.0
Verified Homeowner
Dawsonville, GA, on Nov 15, 2024

Everything was pretty smooth!!

5.0
Verified Homeowner
Lithonia, GA, on Nov 12, 2024

It was amazingly FAST! Everyone was helpful throughout the process.

5.0
Verified Homeowner
Grayson, GA, on Nov 12, 2024

Everything went smooth.

5.0
Verified Homeowner
Douglasville, GA, on Nov 11, 2024

Everything is going smooth and communication is perfect

5.0
Verified Homeowner
Lawrenceville, GA, on Nov 11, 2024

i was set free to fix everything according to my choice. everything was smooth as silk.

5.0
Verified Homeowner
Douglasville, GA, on Nov 10, 2024

Representatives are always there to help and answer questions

4.8
Verified Homeowner
Douglasville, GA, on Nov 09, 2024

My experience with the Century Communities home-buying process was positive overall, though it had its ups and downs. I initially discovered their new builds on real estate platforms like Zillow and Redfin, and after doing some research, I was drawn to the design and location options they offered. Once I toured the model home and several completed homes, I felt confident this was where I wanted to put down roots. Before going under contract, the builder’s agent was fantastic—personable, responsive, and genuinely accommodating. She answered my questions promptly and made the entire process feel seamless. I appreciated her attentiveness and accessibility; she made me feel like I was in good hands. However, after I went under contract, her approach shifted. Her responses became less timely, and her level of understanding and support seemed to diminish. This was disappointing, especially given my positive initial impression. Fortunately, the builder’s representative stepped in with a completely different attitude. He was always kind, knowledgeable, and thorough in addressing my questions and concerns, which was a refreshing contrast. His commitment to customer service really stood out and filled the gap in communication I felt from the agent after going under contract. Ultimately, the home-buying process with Century Communities was a good experience overall, thanks largely to the builder's representative’s dedication.

4.4
Verified Homeowner
Flowery Branch, GA, on Nov 08, 2024

All was good, very smooth. Maybe a little too much information all at once on the final walkthrough. You are exited about the new home the least you want to think about is warranty issues. I believe it should be better if these issues are discuss in the first walkthrough so we have time to process and have questions on the second one.

4.9
Verified Homeowner
Grayson, GA, on Nov 06, 2024

very easy process and smoothly

5.0
Verified Homeowner
Flowery Branch, GA, on Nov 06, 2024

Upon paying $15,000 in earnest money within 24 hours of reserving a lot in the community, we inquired about transferring to another lot/model we were interested in and were told that it is usually not allowed and if we wanted to do so, we would need to terminate our current contract, losing our $15,000 in earnest money and begin the loan application process all over again. For this reason alone, I would never recommend a century communities to a family member or friend. It is, in my opinion, shady and greedy business practices considering the fact that there are mainly families seeking to purchase in these communities and if they could afford to lose $15,000, they wouldn’t be purchasing with century. This is my first and last time doing business with century.

4.3
Verified Homeowner
Dawsonville, GA, on Nov 06, 2024

Enjoyed working with the sales team in the office. They were nice. I felt a little rushed in the walk-thru process and like the builder wasn't going to fix a lot of the little things. After moving in we noticed things that should have been caught during inspection had we been given more time.

4.2
Verified Homeowner
Grayson, GA, on Nov 01, 2024

[Translated from ZH-S] patience

3.1
Verified Homeowner
Dawsonville, GA, on Oct 31, 2024

I felt that the quality of the materials that were used to construct home was not up to my expectations/ standards. They were ok.

5.0
Verified Homeowner
Lawrenceville, GA, on Oct 27, 2024

[Translated from ES] All the attentions in general are very good

5.0
Verified Homeowner
Grayson, GA, on Oct 27, 2024

Be patient

2.9
Verified Homeowner
Lawrenceville, GA, on Oct 27, 2024

The process is very smooth and I had peace of mind at all the time.

5.0
Verified Homeowner
Canton, GA, on Oct 25, 2024

Loved our project manager [name removed]! He is absolutely amazing, flexible, courteous, knowledgeable and just an amazing person who really treats people well and provides amazing customer service! Sales person however was challenging to work with at first and not flexible but eased up as time went on, did create a few times where we would have walked away if it wasnt for [name removed]. Wish we could have some, even minor choice options.

4.2
Verified Homeowner
Flowery Branch, GA, on Oct 25, 2024

The transaction was so smooth

5.0
Verified Homeowner