Homebuilder Ratings & Reviews

Century Communities

Atlanta

2,965 Homeowner Reviews
Mar 2020 - Sep 2021

Overall Satisfaction

4.4
Customers' overall satisfaction
4.3
Customers' willingness to refer our communities to their friends and family

Atlanta Communities Map

 

Community Satisfaction Ratings

  • Ansley Park 2-Story

    4.4

    Atlanta - 115 Homeowner Reviews

  • Ashley Falls

    4.0

    Atlanta - 32 Homeowner Reviews

  • Aurora Park

    4.8

    Atlanta - 38 Homeowner Reviews

  • Autumn Lakes

    4.1

    Atlanta - 7 Homeowner Reviews

  • Avondale Hills - Sfd

    3.8

    Atlanta - 40 Homeowner Reviews

  • Avondale Hills - Th

    4.1

    Atlanta - 74 Homeowner Reviews

  • Bailey Glynn

    4.6

    Atlanta - 54 Homeowner Reviews

  • Bedford Estates

    4.3

    Atlanta - 71 Homeowner Reviews

  • Brickstone

    4.7

    Atlanta - 13 Homeowner Reviews

  • Brightfield Farm

    4.7

    Atlanta - 2 Homeowner Reviews

  • Broadmoor

    4.6

    Atlanta - 102 Homeowner Reviews

  • Brookwood Village Alley Th

    4.4

    Atlanta - 49 Homeowner Reviews

  • Brookwood Village Front Th

    4.6

    Atlanta - 48 Homeowner Reviews

  • Brookwood Village Sfd

    4.7

    Atlanta - 31 Homeowner Reviews

  • Carmichael Farms

    4.3

    Atlanta - 72 Homeowner Reviews

  • Carver Hills Single Family

    4.3

    Atlanta - 22 Homeowner Reviews

  • Carver Hills Townhome

    3.9

    Atlanta - 80 Homeowner Reviews

  • Cedar Mill

    4.7

    Atlanta - 25 Homeowner Reviews

  • Deaton Farms

    4.5

    Atlanta - 92 Homeowner Reviews

  • Dodson Woods

    4.1

    Atlanta - 33 Homeowner Reviews

  • Durham Lakes

    4.4

    Atlanta - 115 Homeowner Reviews

  • Embassy Trace

    4.4

    Atlanta - 112 Homeowner Reviews

  • Enclave At Waterford

    4.7

    Atlanta - 51 Homeowner Reviews

  • Hamilton Pointe

    4.7

    Atlanta - 132 Homeowner Reviews

  • Harmony Hills

    3.4

    Atlanta - 1 Homeowner Reviews

  • Hickory Hills

    4.4

    Atlanta - 3 Homeowner Reviews

  • Holly Glen

    4.5

    Atlanta - 60 Homeowner Reviews

  • Iris Brook

    4.1

    Atlanta - 5 Homeowner Reviews

  • Kelly Mill

    4.4

    Atlanta - 42 Homeowner Reviews

  • Lakemont

    3.9

    Atlanta - 4 Homeowner Reviews

  • Laurel Creek

    4.8

    Atlanta - 44 Homeowner Reviews

  • Level Creek

    4.6

    Atlanta - 39 Homeowner Reviews

  • Longstreet Manor

    4.1

    Atlanta - 26 Homeowner Reviews

  • Marietta Walk

    3.3

    Atlanta - 11 Homeowner Reviews

  • Moore Farm

    4.4

    Atlanta - 64 Homeowner Reviews

  • Norris Reserve

    4.5

    Atlanta - 28 Homeowner Reviews

  • Old Jonesboro Landing

    4.5

    Atlanta - 124 Homeowner Reviews

  • Overlook At The Farm

    3.6

    Atlanta - 29 Homeowner Reviews

  • Preserve At Addison Woods

    2.5

    Atlanta - 2 Homeowner Reviews

  • Reserve At Bogan Lakes

    4.2

    Atlanta - 79 Homeowner Reviews

  • Ridgeview Estates

    4.3

    Atlanta - 52 Homeowner Reviews

  • Riverwalk Farm

    4.1

    Atlanta - 17 Homeowner Reviews

  • Saddlebrook

    4.6

    Atlanta - 67 Homeowner Reviews

  • Sardis Falls

    4.4

    Atlanta - 106 Homeowner Reviews

  • Sherwood Crossing

    4.5

    Atlanta - 75 Homeowner Reviews

  • Silver Oak

    4.2

    Atlanta - 4 Homeowner Reviews

  • Summit at Auburn Hills

    4.5

    Atlanta - 44 Homeowner Reviews

  • Summit At Towne Mill

    4.4

    Atlanta - 84 Homeowner Reviews

  • Suwanee Reserve

    4.6

    Atlanta - 47 Homeowner Reviews

  • Tiberon

    4.4

    Atlanta - 59 Homeowner Reviews

  • Towne Mill

    3.5

    Atlanta - 5 Homeowner Reviews

  • Trinity Falls

    4.5

    Atlanta - 191 Homeowner Reviews

  • Victoria Heights

    3.9

    Atlanta - 66 Homeowner Reviews

  • Victory Preserve

    4.5

    Atlanta - 58 Homeowner Reviews

  • WestLake

    4.3

    Atlanta - 28 Homeowner Reviews

  • Westminster

    4.6

    Atlanta - 2 Homeowner Reviews

  • Whisper Point

    4.0

    Atlanta - 36 Homeowner Reviews

  • Wilksmoor Woods

    4.7

    Atlanta - 32 Homeowner Reviews

  • Windsor Estates

    3.9

    Atlanta - 21 Homeowner Reviews

Builder Profile

Top 10 U.S. Homebuilder and in 2017 was ranked 26th among the Fortune 100 Fastest-Growing Companies.

At Century Communities, we know it takes hammers and nails to build a house but it also takes passion, vision, integrity and quality to create YOUR home. Everything we do, from selecting locations, designing the architecture and integrating everyday efficiencies into our homes, reflects our deepest consideration and respect for our customers. Century Communities does more than build beautiful homes. We work side by side with people each and every day to help them achieve their goals and fulfill their dreams.

Our homes are where memories are made, families are raised and stories unfold. Our mission is to create thriving, enduring neighborhoods by building new homes with lasting livability. Visit one of our communities today and let us help you achieve your dream of finding the right home.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.

Most Recent 20 Comments From Atlanta
Purchase Experience Testimonials from Real Homebuyers

Dallas, GA, on Sep 20, 2021

Everything was quick an without any problems. I am satisfied with the process.

4.8
Verified Homeowner
Buford, GA, on Sep 20, 2021

[name removed]/[name removed] and [name removed] where Excellent!

5.0
Verified Homeowner
Roswell, GA, on Sep 18, 2021

Quality and surrounding are good. Just AT&T has to come 3 tijes before can set up the internet. Because the cable wasnt ready

4.9
Verified Homeowner
Dallas, GA, on Sep 17, 2021

Communication is Key and I was so happy with all of the notifications, calls, emails, being a first time home buyer, definitely gave me a level of peace that you all were working hard to ensure that I was a happy customer.

5.0
Verified Homeowner
Dallas, GA, on Sep 16, 2021

[name removed] was an amazing agent to work with in Century. She made the process easy and enjoyable. If I could rate her independently, I would give her a 10/10. Additionally, the builders [name removed] and [name removed] are amazing. They are very professional and helped my family with some questions we had even over a holiday weekend. [name removed] and [name removed] are 10/10 also.

4.5
Verified Homeowner
Fairburn, GA, on Sep 16, 2021

I had issues with my closing date being moved. I also had issues with the design center appointment and I have suggested that century created a website that has all the available design selections. This can be created through Wordpress and would enable customers have an idea of the selection prior to the 3 hour design appointment. My design consultant missed a couple of things during my appointment but if I had a website that showed me all of those options I would have know that things were missed

4.2
Verified Homeowner
Dallas, GA, on Sep 15, 2021

[name removed], [name removed], and [name removed] made the experience amazing. I loved the weekly calls every Friday keeping me updated on the status of what is being done next and the opportunity to ask any questions. I would have loved this on my previous home buying experience.

5.0
Verified Homeowner
Buford, GA, on Sep 14, 2021

Little touch up few places

4.2
Verified Homeowner
Buford, GA, on Sep 13, 2021

I enjoyed working with [name removed] [name removed] and [name removed]. I was lucky enough to have them work with me on my home. The times I did not work with them and I had other employees to deal with, the caliber of customer service was down. They both seem like they had a lot on their plates though. My home was not 100% complete as it was still waiting on a trim kit for the microwave and to date, I am still waiting on that. Besides that I did have a good experience.

4.1
Verified Homeowner
Dallas, GA, on Sep 13, 2021

Like: - Receiving weekly updates was good; information was specific each time; sometimes the time of the call varied; I would suggest that agents schedule a time with the customer instead of calling at random times on Friday or communicate more frequently when the time needs to be pushed -The sod and landscape looked good; I appreciated the effort put in for the build of the home; overall build of the home was done well to me -Overall, the employees we dealt with were personable and tried to be helpful throughout the process -[name removed] and [name removed] (builders) had been helpful after the move in process to make sure we had what we needed; we felt taken care of overall Dislike: - We worked with an agent that left the company during the build process; the transition to a new agent could have been executed better since there was one week I went without receiving an update; I had to reach out on my own - Sales agent was not part of the final closing process as the house was getting inspected; this did not help as we prepared to close; the incorrect color of knobs were installed on our kitchen cabinets. We had to push the builders to make sure that the Black color knobs were installed which is part of the Estate Dogwood package, thus having the agent part of the walk through would have been helpful to connect the dots. The builder kept installing the wrong color knobs (first silver then brushed nickel) and we felt like we had to closely monitor this. I was disappointed we had to keep having dialogue over something as simple as this. - The color of the master bathroom light fixture was installed as silver which according to Century was part of the original contract; The model [name removed] we saw had a black color fixture which we liked, and we were told the model by the agent that the model is what we would be getting with the Estate Dogwood; the documentation for the Estate package included a sheet of paper that showed a black light fixture for the Owners Bathroom and it says "Part # Depends on Color Pallet"; Well, our color pallet was [name removed], so why shouldn't a customer expect that we would have a Black light fixture? This indicates that not all Estate/Dogwood documentation is consistent; this should be addressed to avoid confusion!! - The Google Hub we were promised has still not arrived even 2.5 months after closing; Century cited a disconnect between systems, but seems something simple that could have been mitigated - AC unit had problems after moving in; The Airflow had to be adjusted after because it wasn't consistent at all throughout the house (e.g. some rooms too much, some not enough) - we even had to have the AC serviced because it had gone out and we were suffering in the summer heat for a few nights without air; Century should make sure AC installs and airflow are done correctly before closing!! -Overall, as stated in the above points, we had problems with getting the colors correct for Estate Dogwood in our Harding. It took a lot of dialogue to work through it and this was generally the biggest headache.

4.7
Verified Homeowner
Doraville, GA, on Sep 13, 2021

Our builder, [name removed], was extremely thoughtful and helpful. Replied were always immediate. He went above and beyond to help us! There are a few things we wish could have been fixed, but overall experience was great.

4.4
Verified Homeowner
Buford, GA, on Sep 11, 2021

[Translated from ES] The construction process update

5.0
Verified Homeowner
Buford, GA, on Sep 11, 2021

From the beginning, everyone was incredibly professional, friendly, courteous, and knowledgeable. We received weekly updates about the progress and were continually notified of any other material updates.

5.0
Verified Homeowner
Dallas, GA, on Sep 09, 2021

i liked it

4.1
Verified Homeowner
Buford, GA, on Sep 09, 2021

i liked the actual customer service , i juts do not like the quality as much

4.2
Verified Homeowner
Doraville, GA, on Sep 08, 2021

1. The closing date was 2 months past the communicated closing date and COVID was always the blame. 2. There were still workers completing action items on the morning of the closing. 3. There were items that were missed and not corrected, although marked in the walkthrough. 4. The home was not clean and required additional cleaning after closing. 5. Communication was poor and we had to constantly reach out for updates.

3.8
Verified Homeowner
Roswell, GA, on Sep 08, 2021

I already own century home, this is second one. also like my builder contact - [name removed] at aurora park. he is done fabulous job

5.0
Verified Homeowner
Roswell, GA, on Sep 07, 2021

liked the overall experience

5.0
Verified Homeowner
Buford, GA, on Sep 03, 2021

Everything is smooth

5.0
Verified Homeowner
Fairburn, GA, on Sep 02, 2021

Once moved in things that we were promised would be corrected prior to us moving in were mot. Also we nearly had a flood due to carelessness with our master bathroom shower. I’ve been in for a month and I’m waiting on repairs and electrical work.

4.0
Verified Homeowner