Homebuilder Ratings & Reviews

Century Communities

Utah

194 Homeowner Reviews
May 2023 - Nov 2024

Overall Satisfaction

4.3
Customers' overall satisfaction
4.3
Customers' willingness to refer our communities to their friends and family

Utah Communities Map

 

Community Satisfaction Ratings

  • American Fork Crossing 39's

    4.5

    Utah - 37 Homeowner Reviews

  • American Fork Crossing 49's

    4.5

    Utah - 30 Homeowner Reviews

  • Copper Rim Plat 3b Cottage

    2.9

    Utah - 7 Homeowner Reviews

  • Copper Rim Plat 3b Preserve

    3.1

    Utah - 2 Homeowner Reviews

  • Copper Rim Preserve

    2.5

    Utah - 6 Homeowner Reviews

  • Dahlia Estates

    3.8

    Utah - 21 Homeowner Reviews

  • Edgewater Park

    0.5

    Utah - 1 Homeowner Reviews

  • Mapleton Heights

    4.7

    Utah - 21 Homeowner Reviews

  • Mapleton Heights - Plat C

    5.0

    Utah - 3 Homeowner Reviews

  • Montgomery Farms

    4.4

    Utah - 20 Homeowner Reviews

  • Shoreline West

    4.2

    Utah - 39 Homeowner Reviews

  • Summerfield Estates

    2.8

    Utah - 6 Homeowner Reviews

  • Sunset Ridge Phase 7

    1.8

    Utah - 1 Homeowner Reviews

Builder Profile

Since 2002, we’ve been building on our vision of a home for every dream with affordable to luxury new home construction—specializing in everything from single-family homes to townhomes, paired homes and condos in sought-after metros from coast to coast

Plus, we make it easier than ever to purchase your dream home through best-in-class homebuying services, enabling you to buy on-site at one of our communities, or when and where it suits you through our industry-first online homebuying experience.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.

Most Recent 20 Comments From Utah
Purchase Experience Testimonials from Real Homebuyers

Mapleton, UT, on Nov 10, 2024

Home was delivered on time and with a few follow up issues. During the build, questions were mostly answered by the sales agent but sometimes were ignored.

5.0
Verified Homeowner
North Ogden, UT, on Aug 16, 2024

The sales agent was great, and continues to be very helpful. I absolutely loathed the mortgage process with Inspire. I also was very dissatisfied with the walk-throughs prior to closing.

2.7
Verified Homeowner
North Ogden, UT, on Aug 12, 2024

The purchasing agent, [name removed], was difficult to communicate with. I brought up legitimate concerns before purchasing the home and a lot of those concerns were never addressed or not addressed in the correct manner. The sales price of the home was not reflective to true market value. The experience with using Inspire Home Loans was a nightmare.

3.2
Verified Homeowner
North Ogden, UT, on Aug 10, 2024

Everything was great with our experience. Our contacts through all of the process was amazing and extremely helpful.

5.0
Verified Homeowner
North Ogden, UT, on Jun 24, 2024

Love the floorplan and the location and facing of the home.

5.0
Verified Homeowner
American Fork, UT, on Jun 10, 2024

There are a lot of little issues we are slowly discovering about our house that really probably should not be happening.

3.8
Verified Homeowner
North Ogden, UT, on Jun 08, 2024

Everything was great from our initial open house with [name removed] to our talks with our Loan agent [name removed] from Inspire Home Loans to final walk throughs with our super intendent [name removed]. I appreciated the great custom service from the crew at Century.

5.0
Verified Homeowner
North Ogden, UT, on May 25, 2024

Sales person is amazing! The Lender and seller answered our questions quickly, walk through items were resolved quickly, and closing went smoothly!

5.0
Verified Homeowner
Mapleton, UT, on Mar 21, 2024

I liked how quickly things got done. We closed in less than 3 weeks.

4.7
Verified Homeowner
Mapleton, UT, on Mar 14, 2024

Von and Evan were both always great to work with. They’ve been kind and helpful throughout the entire process.

4.8
Verified Homeowner
American Fork, UT, on Mar 12, 2024

Ease of the purchase process.

5.0
Verified Homeowner
Syracuse, UT, on Feb 11, 2024

The home is beautiful and built well! I love my new home!

5.0
Verified Homeowner
North Ogden, UT, on Jan 06, 2024

We loved working with Jeff and enjoyed working with Jason as well. We were very pleased with how the home was taking care of while we were in process of fixing different items within the home.

5.0
Verified Homeowner
American Fork, UT, on Jan 06, 2024

We loved how involved the members of Century were in our process. Whether it was being contacted through phone, or the people who visited our home with us and kept in touch with us. That was really nice. We also loved the simplicity! It wasn’t too complicated of a process. The only dislike is a couple of the things we have found that need to be fixed, like our door locks not being installed securely.

4.9
Verified Homeowner
Syracuse, UT, on Jan 05, 2024

The only thing I didn’t like was the communication between the lender and myself. I felt like I could have been contacted more.

4.8
Verified Homeowner
American Fork, UT, on Jan 01, 2024

The whole process was very smooth.

5.0
Verified Homeowner
American Fork, UT, on Jan 01, 2024

It was a little messy from offer to final signature. Especially cause Ryan told us our closing costs were going to be covered then never responded to myself or my realtor. Other than that went very well would highly recommend it.

4.1
Verified Homeowner
American Fork, UT, on Jan 01, 2024

I love the large open spaces. The inside paint was not done well. I received notice that the taxes are delinquent. I'm not sure how that happened because I just purchased the home.

4.9
Verified Homeowner
Mapleton, UT, on Dec 29, 2023

Above and beyond service from everyone involved.

5.0
Verified Homeowner
American Fork, UT, on Dec 24, 2023

The passion and desire to find us a home that would work with our demanding requests. Patience and creativity with our unique financial situation. The detailed information of next steps during process and after we close.

4.9
Verified Homeowner