Homebuilder Ratings & Reviews

Century Communities

Florida-Jacksonville

252 Homeowner Reviews
Jun 2023 - Dec 2024

Overall Satisfaction

4.3
Customers' overall satisfaction
4.0
Customers' willingness to refer our communities to their friends and family

Florida-Jacksonville Communities Map

 

Community Satisfaction Ratings

  • Concourse Crossing Phase 3

    4.9

    Florida-Jacksonville - 2 Homeowner Reviews

  • Concourse Crossing Sfd

    4.1

    Florida-Jacksonville - 63 Homeowner Reviews

  • Concourse Crossing TH

    4.3

    Florida-Jacksonville - 27 Homeowner Reviews

  • Le Sabre

    4.5

    Florida-Jacksonville - 22 Homeowner Reviews

  • Oak Creek Preserve

    4.9

    Florida-Jacksonville - 5 Homeowner Reviews

  • Pecan Park 30s

    4.4

    Florida-Jacksonville - 25 Homeowner Reviews

  • Pecan Park 40s

    4.2

    Florida-Jacksonville - 21 Homeowner Reviews

  • Pecan Park Duplex

    4.1

    Florida-Jacksonville - 16 Homeowner Reviews

  • Pecan Park Townhomes

    4.8

    Florida-Jacksonville - 6 Homeowner Reviews

  • Terrapin Station 40's

    5.0

    Florida-Jacksonville - 10 Homeowner Reviews

  • Terrapin Station 50s

    5.0

    Florida-Jacksonville - 18 Homeowner Reviews

  • Tierra Chase

    4.0

    Florida-Jacksonville - 18 Homeowner Reviews

  • Villas at Bishop Oaks

    4.6

    Florida-Jacksonville - 19 Homeowner Reviews

Builder Profile

Since 2002, we’ve been building on our vision of a home for every dream with affordable to luxury new home construction—specializing in everything from single-family homes to townhomes, paired homes and condos in sought-after metros from coast to coast

Plus, we make it easier than ever to purchase your dream home through best-in-class homebuying services, enabling you to buy on-site at one of our communities, or when and where it suits you through our industry-first online homebuying experience.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.

Most Recent 20 Comments From Florida-Jacksonville
Purchase Experience Testimonials from Real Homebuyers

Fernandina Beach, FL, on Dec 26, 2024

From the first meeting with [name removed] through the home loan process with Inspire Home Loans with [name removed], through the walk through and moving in process with [name removed], [name removed], [name removed] and even [name removed]....each and every person that I have worked with, and who has entered my new home has made a lasting impression on me. With this being my first single home purchase, everyone has made sure to make themselves available to walk me through every detail and still to date, go above and beyond their job descriptions. They have made lasting impressions on me and people that I call my friends.

4.9
Verified Homeowner
Jacksonville, FL, on Dec 22, 2024

What I appreciated the most about the design of these homes was the incredibly well-thought-out floor plan. Every detail seemed to have been carefully considered, particularly in terms of optimizing space and functionality. The way the rooms are arranged creates a natural flow, and the overall layout gives a feeling of openness and comfort without sacrificing practicality. The additional room space in each area adds a sense of freedom, allowing for more flexibility in how the spaces are used. Whether it's for entertaining, relaxation, or just daily living, it provides a great balance between aesthetics and functionality. One of the standout features that I loved is the second floor, more private mini-living space located upstairs. This added level of privacy and separation is truly a game-changer. It could serve so many purposes—whether it’s a cozy retreat for personal time, a guest suite for visitors, or even a home office away from the bustle of the main living areas. The fact that it offers this versatility while still maintaining a sense of openness and connection to the rest of the house makes it one of the best aspects of the design. It’s like having your own little sanctuary, but still very much part of the home. Additionally, the thoughtful placement of windows and the way natural light flows through the house make the space feel even more expansive. The open-plan design in the common areas creates a sense of togetherness, yet there's enough separation in the layout to give each room its own unique purpose. It’s a great combination of communal spaces and private retreats. In terms of functionality, the plan also makes the best use of storage, with well-placed cabinets and closets that blend seamlessly into the design. It’s clear that whoever designed these homes was thinking about both aesthetic appeal and practical, day-to-day living. Overall, the layout and design really do feel like they were crafted with the idea of maximizing comfort, privacy, and usability, all while keeping the home feeling modern and inviting. The design is solid and works so well for a variety of lifestyles.

5.0
Verified Homeowner
Jacksonville, FL, on Dec 20, 2024

I loved [name removed] white. He worked so hard to get us the house we wanted. I would get with him to buy another house any day of the week. He exceeded all of our expectations. Thank you [name removed] he’s the absolute best

5.0
Verified Homeowner
Jacksonville, FL, on Dec 19, 2024

I like all the people that helped me along the way it was a smooth transition and everyone went above and beyond to help me become a first time homeowner

5.0
Verified Homeowner
Jacksonville, FL, on Dec 18, 2024

I have no dislikes at this time

4.9
Verified Homeowner
Fernandina Beach, FL, on Dec 15, 2024

I absolutely loved [name removed] from the very beginning. We bought the model home and truly had the best, smoothest buying process. I don’t have enough words of gratitude for [name removed] as we had some hiccups with WiFi; she feels like a new friend and we couldn’t love her more! [name removed] was also absolutely fantastic. He was thorough and attentive through our walk through and beyond. He’s truly been so caring and genuine. We couldn’t recommend either of them or Century Communities enough. We used the builder’s lender and loved to incentives and overall experience. We weren’t in the market to buy at the time but we couldn’t pass up the model home. It was too good. ????

5.0
Verified Homeowner
Jacksonville, FL, on Dec 14, 2024

Nothing

5.0
Verified Homeowner
Jacksonville, FL, on Dec 11, 2024

I liked that any questions I had I was able to get a answer.

4.9
Verified Homeowner
Jacksonville, FL, on Dec 09, 2024

Your staff has been phenomenal very friendly very helpful. First impressions are very big for me. It started with [name removed] then [name removed] and [name removed] phenomenal group of people made me feel welcome. Made me feel important. Be my first time home buying experience, a joyful one they have gone above and beyond what I’ve asked, I recommend to a little extra in a paycheck.

4.3
Verified Homeowner
Fernandina Beach, FL, on Nov 23, 2024

The online buying process was challenging for me. I feel as if it took the personal experience away. I felt alone at times and not knowing who to contact about my concerns. When the title company called about closing anywhere I was SHOCKED!!!!! I was anticipating closing at an attorney’s office. I called my realtor and the underwriter thinking this could not be true. We chose to close at Starbucks with a mobile notary and it was just weird. No personal touch and no one to ask questions. We felt alone and should have had someone with us that we started the journey with. Did not like this process at all!!! On the other hand the house is Beautiful!!!!!

4.9
Verified Homeowner
Jacksonville, FL, on Nov 23, 2024

I couldn’t personalize features in the house or pick upgrades

5.0
Verified Homeowner
Jacksonville, FL, on Nov 21, 2024

How simple and easy everything was. Overall it was an easy to follow step by step process

5.0
Verified Homeowner
Jacksonville, FL, on Nov 12, 2024

It was easier than I expected. I was able to save a lot of money with the rates I was given.

5.0
Verified Homeowner
Jacksonville, FL, on Nov 12, 2024

great costumer service, the whole experies was with great communications fast and easy, nice location, great price that people can afford. keep it up the great job. thank you so much. god bless you all.

5.0
Verified Homeowner
Jacksonville, FL, on Nov 04, 2024

Nothing everything we love it more than expected

5.0
Verified Homeowner
Jacksonville, FL, on Nov 03, 2024

I really like it, they did an amazing job helping us on this process

4.9
Verified Homeowner
Jacksonville, FL, on Nov 03, 2024

Other than small issues within the home everything was prompt and perfect

5.0
Verified Homeowner
Fernandina Beach, FL, on Oct 22, 2024

Sales agent was really good was the positive. Otherwise, the house was made with cheap quality materials and could not make any upgrades. House was under contract for about 1.5 months before it even started making it the last house in Phase 2 to get started with framing. The punch list from the pre move in walk through still not completed, but warranty department says it is in process.

4.2
Verified Homeowner
Jacksonville, FL, on Oct 22, 2024

It was an amazingly fast, friendly experience. All involved were professional and patient. I’m thrilled with my beautiful new home.

5.0
Verified Homeowner
Jacksonville, FL, on Oct 20, 2024

[name removed] was timely and responsive through the quick turnaround!

5.0
Verified Homeowner