Homebuilder Ratings & Reviews

Century Communities

Florida-Jacksonville

316 Homeowner Reviews
Jan 2024 - Jul 2025

Overall Satisfaction

4.5
Customers' overall satisfaction
4.3
Customers' willingness to refer our communities to their friends and family

Florida-Jacksonville Communities Map

 

Community Satisfaction Ratings

  • Concourse Crossing Phase 3

    4.9

    Florida-Jacksonville - 35 Homeowner Reviews

  • Concourse Crossing Sfd

    4.3

    Florida-Jacksonville - 50 Homeowner Reviews

  • Concourse Crossing TH

    4.4

    Florida-Jacksonville - 23 Homeowner Reviews

  • Le Sabre

    4.4

    Florida-Jacksonville - 5 Homeowner Reviews

  • Northshore

    4.2

    Florida-Jacksonville - 5 Homeowner Reviews

  • Oak Creek Preserve

    4.8

    Florida-Jacksonville - 15 Homeowner Reviews

  • Pecan Park 30s

    4.6

    Florida-Jacksonville - 50 Homeowner Reviews

  • Pecan Park 40s

    4.3

    Florida-Jacksonville - 25 Homeowner Reviews

  • Pecan Park Duplex

    4.3

    Florida-Jacksonville - 23 Homeowner Reviews

  • Pecan Park Townhomes

    4.9

    Florida-Jacksonville - 11 Homeowner Reviews

  • Seminole Palms 30s

    4.6

    Florida-Jacksonville - 3 Homeowner Reviews

  • Seminole Palms 40s

    4.6

    Florida-Jacksonville - 3 Homeowner Reviews

  • Terrapin Station 40's

    5.0

    Florida-Jacksonville - 10 Homeowner Reviews

  • Terrapin Station 50s

    5.0

    Florida-Jacksonville - 18 Homeowner Reviews

  • Tierra Chase

    4.0

    Florida-Jacksonville - 18 Homeowner Reviews

  • Villas at Bishop Oaks

    4.6

    Florida-Jacksonville - 22 Homeowner Reviews

Builder Profile

Since 2002, we’ve been building on our vision of a home for every dream with affordable to luxury new home construction—specializing in everything from single-family homes to townhomes, paired homes and condos in sought-after metros from coast to coast

Plus, we make it easier than ever to purchase your dream home through best-in-class homebuying services, enabling you to buy on-site at one of our communities, or when and where it suits you through our industry-first online homebuying experience.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.

Most Recent 20 Comments From Florida-Jacksonville
Purchase Experience Testimonials from Real Homebuyers

Jacksonville, FL, on Jul 01, 2025

It’s new home, new construction in good neighborhood.

5.0
Verified Homeowner
Jacksonville, FL, on Jun 20, 2025

Everyone start to finish were really terrific to work with. We can into the buying cycle with so much uncertainty and every step of the way, from [name removed] to [name removed] at Inspire, to [name removed] on-site, they were all super helpful and really cared that we were happy and cared for. Excellent customer service all the way around

4.9
Verified Homeowner
Jacksonville, FL, on Jun 20, 2025

I appreciated everyone I was in contact with from my loan representative [name removed] and [name removed], to the title company [name removed] and [name removed] has been above and beyond with making sure we are enjoying our new home. We feel noticed and this makes the big move so much lighter for us.

5.0
Verified Homeowner
Kingsland, GA, on Jun 13, 2025

Sad was placed in the yard never taken care of and now dead im afraid that i will have to replace the front amd back yard with new sad on a new build house. Cant get a call back from builder.

2.8
Verified Homeowner
Fernandina Beach, FL, on May 28, 2025

Didn’t like carpet but had no choice. Loved having blinds installed. All employees were very friendly and professional.

4.9
Verified Homeowner
Fernandina Beach, FL, on May 28, 2025

All went well

5.0
Verified Homeowner
Jacksonville, FL, on May 26, 2025

The lending company was the only part that was difficult and kept the loan itself, dealing with the lending “professional”. The people at Century have been AWESOME and so positive and made my experience wonderful!

4.8
Verified Homeowner
Jacksonville, FL, on May 23, 2025

The whole process was a smooth ride. Everyone that I came in contact with were very pleasant. [name removed] is the guy I did the walk throughs with and he was VERY thorough and answered all of my questions. He also was good at getting the punch list items completed in our home.

5.0
Verified Homeowner
Jacksonville, FL, on May 23, 2025

I liked how the whole process was a smooth transition!

4.9
Verified Homeowner
Fernandina Beach, FL, on May 21, 2025

I liked mostly that everything went very smoothly, no problems.

5.0
Verified Homeowner
Fernandina Beach, FL, on May 17, 2025

Customer service and follow through

5.0
Verified Homeowner
Jacksonville, FL, on May 14, 2025

Everyone I dealt with was professional and made it a easy decision to go with Centurt Community

4.8
Verified Homeowner
Fernandina Beach, FL, on May 12, 2025

We really liked how upfront everyone was. How eager they were to help & how genuine the whole process felt because of them!

5.0
Verified Homeowner
Fernandina Beach, FL, on May 12, 2025

The process was good, [name removed] is a gem, she was very helpful. The only problem I had was the master bathroom shower, the entry was 19 inches wide, not feasible for large people. I have given up and hired someone to redo the master bath area.

4.5
Verified Homeowner
Jacksonville, FL, on May 06, 2025

All the staff that we interacted with were top notch! [name removed] is amazing and felt more like a good friend who was always there to answer my questions! The closing team were great to work with, especially since I used my own financing. [name removed] and [name removed] have been phenomenal on the walkthroughs and with move in! Any question or issue that came up, they addressed personally and if they needed to reach out to someone else, they took the initiative to handle it. Their follow-through on tasks is amazing! I knew they that they would do what they said and they communicated with us on the status of any outstanding items in a timely manner. Their service made us feel like we mattered and they wanted to get any issue resolved to the best of their ability. They are such assets for Century and have made our experience truly wonderful. Everyone has made us feel special and valued; we are grateful!!

5.0
Verified Homeowner
Kingsland, FL, on May 05, 2025

Customer service has been good so far. Hope the sod gets some rain. HOA applications for fencing and shed should be quicker. We have paid for fencing and contractor wants to start but waiting on response from HOA.

4.5
Verified Homeowner
Jacksonville, FL, on May 04, 2025

I appreciate that everyone had my wife's and my best interests at heart throughout the process.

5.0
Verified Homeowner
Jacksonville, FL, on Apr 30, 2025

Everyone that I interacted with was very communicative through the process, and was always available to answer any questions of concerns that arose.

5.0
Verified Homeowner
Jacksonville, FL, on Apr 28, 2025

The loan company

4.3
Verified Homeowner
Fernandina Beach, FL, on Apr 14, 2025

[name removed] and [name removed] were so readily available and responsive to any questions or concerns before and after closing.

5.0
Verified Homeowner