Homebuilder Ratings & Reviews

Century Communities

Florida-Jacksonville

292 Homeowner Reviews
Nov 2023 - May 2025

Overall Satisfaction

4.4
Customers' overall satisfaction
4.1
Customers' willingness to refer our communities to their friends and family

Florida-Jacksonville Communities Map

 

Community Satisfaction Ratings

  • Concourse Crossing Phase 3

    4.9

    Florida-Jacksonville - 22 Homeowner Reviews

  • Concourse Crossing Sfd

    4.2

    Florida-Jacksonville - 55 Homeowner Reviews

  • Concourse Crossing TH

    4.4

    Florida-Jacksonville - 24 Homeowner Reviews

  • Le Sabre

    4.6

    Florida-Jacksonville - 11 Homeowner Reviews

  • Northshore

    4.7

    Florida-Jacksonville - 4 Homeowner Reviews

  • Oak Creek Preserve

    4.9

    Florida-Jacksonville - 9 Homeowner Reviews

  • Pecan Park 30s

    4.5

    Florida-Jacksonville - 38 Homeowner Reviews

  • Pecan Park 40s

    4.3

    Florida-Jacksonville - 25 Homeowner Reviews

  • Pecan Park Duplex

    4.3

    Florida-Jacksonville - 21 Homeowner Reviews

  • Pecan Park Townhomes

    4.9

    Florida-Jacksonville - 11 Homeowner Reviews

  • Seminole Palms 30s

    4.4

    Florida-Jacksonville - 2 Homeowner Reviews

  • Seminole Palms 40s

    4.6

    Florida-Jacksonville - 3 Homeowner Reviews

  • Terrapin Station 40's

    5.0

    Florida-Jacksonville - 10 Homeowner Reviews

  • Terrapin Station 50s

    5.0

    Florida-Jacksonville - 18 Homeowner Reviews

  • Tierra Chase

    4.0

    Florida-Jacksonville - 18 Homeowner Reviews

  • Villas at Bishop Oaks

    4.6

    Florida-Jacksonville - 21 Homeowner Reviews

Builder Profile

Since 2002, we’ve been building on our vision of a home for every dream with affordable to luxury new home construction—specializing in everything from single-family homes to townhomes, paired homes and condos in sought-after metros from coast to coast

Plus, we make it easier than ever to purchase your dream home through best-in-class homebuying services, enabling you to buy on-site at one of our communities, or when and where it suits you through our industry-first online homebuying experience.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.

Most Recent 20 Comments From Florida-Jacksonville
Purchase Experience Testimonials from Real Homebuyers

Jacksonville, FL, on May 06, 2025

All the staff that we interacted with were top notch! [name removed] is amazing and felt more like a good friend who was always there to answer my questions! The closing team were great to work with, especially since I used my own financing. [name removed] and [name removed] have been phenomenal on the walkthroughs and with move in! Any question or issue that came up, they addressed personally and if they needed to reach out to someone else, they took the initiative to handle it. Their follow-through on tasks is amazing! I knew they that they would do what they said and they communicated with us on the status of any outstanding items in a timely manner. Their service made us feel like we mattered and they wanted to get any issue resolved to the best of their ability. They are such assets for Century and have made our experience truly wonderful. Everyone has made us feel special and valued; we are grateful!!

5.0
Verified Homeowner
Kingsland, FL, on May 05, 2025

Customer service has been good so far. Hope the sod gets some rain. HOA applications for fencing and shed should be quicker. We have paid for fencing and contractor wants to start but waiting on response from HOA.

4.5
Verified Homeowner
Jacksonville, FL, on May 04, 2025

I appreciate that everyone had my wife's and my best interests at heart throughout the process.

5.0
Verified Homeowner
Jacksonville, FL, on Apr 30, 2025

Everyone that I interacted with was very communicative through the process, and was always available to answer any questions of concerns that arose.

5.0
Verified Homeowner
Jacksonville, FL, on Apr 28, 2025

The loan company

4.3
Verified Homeowner
Fernandina Beach, FL, on Apr 14, 2025

[name removed] and [name removed] were so readily available and responsive to any questions or concerns before and after closing.

5.0
Verified Homeowner
Kingsland, GA, on Apr 07, 2025

We are both very impressed with how the showing process by [name removed] our realtor was so personable and not pushy at all. He was very knowledgeable and helpful in our process. Which closing was also a breeze. [name removed] was also very knowledgeable and helped us with everything we asked. [name removed] is our local Supervisor for the homes built in this community. [name removed] has been nothing but helpful and taking care of our needs with repairs and learning us about the house. Overall Century Communities has made this process a breeze and I would recommend them to anyone. Thank you all!

5.0
Verified Homeowner
Palm Coast, FL, on Apr 06, 2025

Attention given by the agents on site. Questions were asked and then answered promptly.

4.5
Verified Homeowner
Kingsland, GA, on Apr 04, 2025

Wasn’t really explained on what app to use for the loan through there lender so I can pay my mortgage and it wasn’t explained how to pay the hoa

4.4
Verified Homeowner
Jacksonville, AZ, on Apr 04, 2025

[name removed] has been amazing! He has taken such good care of us!

4.8
Verified Homeowner
Fernandina Beach, FL, on Mar 28, 2025

[name removed] and [name removed] make an amazing team. The peace of mind they provided during my First Time Homebuyer experience is unmatched.

5.0
Verified Homeowner
Palm Coast, FL, on Mar 25, 2025

[name removed] was there for us every step of the way and never failed. He made our experience exceptional. During our closing process, [name removed], ensured our home was move-in ready down to tiny details. Both of these men checked in on us after we moved in. Im glad we were not treated like just another sale but new members to this community.

4.9
Verified Homeowner
Kingsland, GA, on Mar 23, 2025

[name removed] and the entire team at [name removed] were responsive, knowledgeable, and a pleasure to do business with. Thank you CC!

4.8
Verified Homeowner
Jacksonville, FL, on Mar 20, 2025

Wonderful people

5.0
Verified Homeowner
Fernandina Beach, FL, on Mar 01, 2025

[name removed] was really great to work with and was knowledgeable and helpful whenever we had a question.

4.9
Verified Homeowner
Jacksonville, FL, on Feb 26, 2025

The only dislike was the loan processing process

4.8
Verified Homeowner
Fernandina Beach, FL, on Feb 12, 2025

[name removed] was our sales agent. She was wonderful to work with each step of the way. She answered all our question during the contract phase, kept us updated on construction progress with photos, text, and emails. The builder was able to complete our home ahead of schedule which was a blessing as our previous home sold quickly. [name removed] was great during the inspection and closing visits. He as a great attention to detail and knowledge of the home. He addressed all our questions and concerns. Dislike - I would have liked to have some input of the finishes in the home. The finishes the builder provided are nice but not to my style. I also dislike the orange peel finish on all the walls and ceiling.

4.9
Verified Homeowner
Fernandina Beach, FL, on Feb 10, 2025

I LOVED how both [name removed] and [name removed] were beyond helpful through the entire process. [name removed] repeatedly reached out to me during the build, sending me updates pictures, videos and answering any questions. [name removed] has been the best construction manager we’ve ever had! He was extremely thorough and wasn’t annoyed by me being picky about details. He, himself was picky and paid attention to detail! [name removed] went out of her way to get us what we wanted and also to get our sale. We were looking at multiple homes in different neighborhoods and she made it happen so that we ended up here! She was very friendly and authentic and didn’t make us feel like we were dealing with a used car salesman. Also, this is our 14th home purchase and only 4 of these were not new construction. This home, not being as expensive as a couple of our other homes, is just as well built as the more expensive ones and honestly in the top 3 of all of our homes! Also, NONE of our construction contractors have been as great as [name removed]!!! [name removed] is tied with number one as the seller. We do have another lady in all of our purchases who is also amazing. These two would probably be best friends! ?? We REALLY appreciated both of their promptness, never leaving us hanging and just doing an incredible job across the board!!! I rarely leave reviews on anything, but even if you didn’t ask for one I would have given one because this has honestly been the BEST experience and it makes life so much easier! We are so grateful and appreciative!!! THANK YOU to them again!!! Also, aside from them we have been very happy with the quality of our home. The neatness and detail of it throughout is impressive. Definitely better than many of our other homes!!! Love this house!!

4.9
Verified Homeowner
Jacksonville, FL, on Feb 03, 2025

I have nothing but praises for the smooth transactions I had throughout my purchase experience. I am most grateful to [name removed] for all the help during the process and also to [name removed]. [name removed] was also efficient and thorough during the initial and final walk at the house.

5.0
Verified Homeowner
Fernandina Beach, FL, on Feb 01, 2025

I enjoyed the entire process, there was no added stress abs everyone was thorough and informative.

5.0
Verified Homeowner