Homebuilder Ratings & Reviews

Century Communities

Florida-Jacksonville

274 Homeowner Reviews
Sep 2023 - Mar 2025

Century Communities

Overall Satisfaction

4.4
Customers' overall satisfaction
4.1
Customers' willingness to refer our communities to their friends and family

Florida-Jacksonville Communities Map

 

Community Satisfaction Ratings

  • Concourse Crossing Phase 3

    4.8

    Florida-Jacksonville - 11 Homeowner Reviews

  • Concourse Crossing Sfd

    4.2

    Florida-Jacksonville - 58 Homeowner Reviews

  • Concourse Crossing TH

    4.3

    Florida-Jacksonville - 27 Homeowner Reviews

  • Le Sabre

    4.5

    Florida-Jacksonville - 16 Homeowner Reviews

  • Oak Creek Preserve

    4.8

    Florida-Jacksonville - 7 Homeowner Reviews

  • Pecan Park 30s

    4.5

    Florida-Jacksonville - 34 Homeowner Reviews

  • Pecan Park 40s

    4.3

    Florida-Jacksonville - 25 Homeowner Reviews

  • Pecan Park Duplex

    4.2

    Florida-Jacksonville - 18 Homeowner Reviews

  • Pecan Park Townhomes

    4.9

    Florida-Jacksonville - 11 Homeowner Reviews

  • Seminole Palms 40s

    4.4

    Florida-Jacksonville - 1 Homeowner Reviews

  • Terrapin Station 40's

    5.0

    Florida-Jacksonville - 10 Homeowner Reviews

  • Terrapin Station 50s

    5.0

    Florida-Jacksonville - 18 Homeowner Reviews

  • Tierra Chase

    4.0

    Florida-Jacksonville - 18 Homeowner Reviews

  • Villas at Bishop Oaks

    4.6

    Florida-Jacksonville - 20 Homeowner Reviews

Builder Profile

Century Communities logo

Since 2002, we’ve been building on our vision of a home for every dream with affordable to luxury new home construction—specializing in everything from single-family homes to townhomes, paired homes and condos in sought-after metros from coast to coast

Plus, we make it easier than ever to purchase your dream home through best-in-class homebuying services, enabling you to buy on-site at one of our communities, or when and where it suits you through our industry-first online homebuying experience.

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Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.

Most Recent 20 Comments From Florida-Jacksonville
Purchase Experience Testimonials from Real Homebuyers

Fernandina Beach, FL, on Mar 01, 2025

[name removed] was really great to work with and was knowledgeable and helpful whenever we had a question.

4.9
Verified Homeowner
Jacksonville, FL, on Feb 26, 2025

The only dislike was the loan processing process

4.8
Verified Homeowner
Fernandina Beach, FL, on Feb 12, 2025

[name removed] was our sales agent. She was wonderful to work with each step of the way. She answered all our question during the contract phase, kept us updated on construction progress with photos, text, and emails. The builder was able to complete our home ahead of schedule which was a blessing as our previous home sold quickly. [name removed] was great during the inspection and closing visits. He as a great attention to detail and knowledge of the home. He addressed all our questions and concerns. Dislike - I would have liked to have some input of the finishes in the home. The finishes the builder provided are nice but not to my style. I also dislike the orange peel finish on all the walls and ceiling.

4.9
Verified Homeowner
Fernandina Beach, FL, on Feb 10, 2025

I LOVED how both [name removed] and [name removed] were beyond helpful through the entire process. [name removed] repeatedly reached out to me during the build, sending me updates pictures, videos and answering any questions. [name removed] has been the best construction manager we’ve ever had! He was extremely thorough and wasn’t annoyed by me being picky about details. He, himself was picky and paid attention to detail! [name removed] went out of her way to get us what we wanted and also to get our sale. We were looking at multiple homes in different neighborhoods and she made it happen so that we ended up here! She was very friendly and authentic and didn’t make us feel like we were dealing with a used car salesman. Also, this is our 14th home purchase and only 4 of these were not new construction. This home, not being as expensive as a couple of our other homes, is just as well built as the more expensive ones and honestly in the top 3 of all of our homes! Also, NONE of our construction contractors have been as great as [name removed]!!! [name removed] is tied with number one as the seller. We do have another lady in all of our purchases who is also amazing. These two would probably be best friends! ?? We REALLY appreciated both of their promptness, never leaving us hanging and just doing an incredible job across the board!!! I rarely leave reviews on anything, but even if you didn’t ask for one I would have given one because this has honestly been the BEST experience and it makes life so much easier! We are so grateful and appreciative!!! THANK YOU to them again!!! Also, aside from them we have been very happy with the quality of our home. The neatness and detail of it throughout is impressive. Definitely better than many of our other homes!!! Love this house!!

4.9
Verified Homeowner
Jacksonville, FL, on Feb 03, 2025

I have nothing but praises for the smooth transactions I had throughout my purchase experience. I am most grateful to [name removed] for all the help during the process and also to [name removed]. [name removed] was also efficient and thorough during the initial and final walk at the house.

5.0
Verified Homeowner
Fernandina Beach, FL, on Feb 01, 2025

I enjoyed the entire process, there was no added stress abs everyone was thorough and informative.

5.0
Verified Homeowner
Fernandina Beach, FL, on Jan 30, 2025

As new homebuyers we had a lot of questions and concerns with the process, many of them probably lesser and slightly stupid, but regardless [name removed] answered them all and worked with us even beyond closing to make sure we were comfortable and knew what we were doing.

4.9
Verified Homeowner
Fernandina Beach, FL, on Jan 27, 2025

Streamlined process and attention from sales staff - [name removed] and builder - [name removed]. Exceptional performance and customer support.

5.0
Verified Homeowner
Jacksonville, FL, on Jan 22, 2025

The outside of the home is not very well constructed; overtime I believe it is going to require a lot of work. I don't believe the right products were used on the exterior of the home to stand up to the harsh elements of the south.

4.8
Verified Homeowner
Fernandina Beach, FL, on Jan 13, 2025

Inspire mortgage kept on asking for documents time and again and delayed the closing several time.The rate that I was told and fixed got increased due to it.

4.5
Verified Homeowner
Jacksonville, FL, on Jan 13, 2025

As a first time homebuyer the process was made easy from start to finish. [name removed] and [name removed] were a great pair to work with. Throughout the process [name removed] was available at any time to assist with any pops that came along the way. She was always a step ahead of what was needed and answered every question, leaving me with a sense of security. [name removed] walked me through the home made sure that I understood all that different mechanisms of the home so that I could provide it with the best care. The services from everyone, especially my real estate agent [name removed] were just top tier. She provided professional assistance with a personal touch. Understood my concerns and was on call no matter the time. This is a dynamic team and I am honored to have had them as apart of this journey.

5.0
Verified Homeowner
Jacksonville, FL, on Jan 05, 2025

The agents were exceptionally awesome!

5.0
Verified Homeowner
Jacksonville, FL, on Jan 04, 2025

Builder rushed the closing and did not gave a decent amount of time so inspection items be fixed before closing.

4.0
Verified Homeowner
Fernandina Beach, FL, on Dec 31, 2024

The entire process was effortless!

5.0
Verified Homeowner
Jacksonville, FL, on Dec 30, 2024

At the begging I could ask many things and get answers, during the buying process there was lots of issues related to documents, and now that deal is close I can't get at straight answers about minimum stuff, just documents for reading

4.1
Verified Homeowner
Palm Coast, FL, on Dec 28, 2024

We do not have wifi or a mailbox but it's understandable with being the first ones in the community.

4.4
Verified Homeowner
Jacksonville, FL, on Dec 28, 2024

There was no contact information left as provided. The exterior damage to the house was present still after walkthrough. Everything else was great. The process to get in was a little rushed but got done properly and on time.

4.0
Verified Homeowner
Fernandina Beach, FL, on Dec 27, 2024

Our realtor and superintendent were helpful and informative every step of the way throughout our home buying process.

4.9
Verified Homeowner
Fernandina Beach, FL, on Dec 26, 2024

From the first meeting with [name removed] through the home loan process with Inspire Home Loans with [name removed], through the walk through and moving in process with [name removed], [name removed], [name removed] and even [name removed]....each and every person that I have worked with, and who has entered my new home has made a lasting impression on me. With this being my first single home purchase, everyone has made sure to make themselves available to walk me through every detail and still to date, go above and beyond their job descriptions. They have made lasting impressions on me and people that I call my friends.

4.9
Verified Homeowner
Jacksonville, FL, on Dec 22, 2024

What I appreciated the most about the design of these homes was the incredibly well-thought-out floor plan. Every detail seemed to have been carefully considered, particularly in terms of optimizing space and functionality. The way the rooms are arranged creates a natural flow, and the overall layout gives a feeling of openness and comfort without sacrificing practicality. The additional room space in each area adds a sense of freedom, allowing for more flexibility in how the spaces are used. Whether it's for entertaining, relaxation, or just daily living, it provides a great balance between aesthetics and functionality. One of the standout features that I loved is the second floor, more private mini-living space located upstairs. This added level of privacy and separation is truly a game-changer. It could serve so many purposes—whether it’s a cozy retreat for personal time, a guest suite for visitors, or even a home office away from the bustle of the main living areas. The fact that it offers this versatility while still maintaining a sense of openness and connection to the rest of the house makes it one of the best aspects of the design. It’s like having your own little sanctuary, but still very much part of the home. Additionally, the thoughtful placement of windows and the way natural light flows through the house make the space feel even more expansive. The open-plan design in the common areas creates a sense of togetherness, yet there's enough separation in the layout to give each room its own unique purpose. It’s a great combination of communal spaces and private retreats. In terms of functionality, the plan also makes the best use of storage, with well-placed cabinets and closets that blend seamlessly into the design. It’s clear that whoever designed these homes was thinking about both aesthetic appeal and practical, day-to-day living. Overall, the layout and design really do feel like they were crafted with the idea of maximizing comfort, privacy, and usability, all while keeping the home feeling modern and inviting. The design is solid and works so well for a variety of lifestyles.

5.0
Verified Homeowner