Homebuilder Ratings & Reviews

Century Communities

Southern California

402 Homeowner Reviews
Apr 2023 - Oct 2024

Overall Satisfaction

4.6
Customers' overall satisfaction
4.6
Customers' willingness to refer our communities to their friends and family

Southern California Communities Map

 

Community Satisfaction Ratings

  • Ashland Springs

    3.6

    Southern California - 24 Homeowner Reviews

  • Echo

    3.6

    Southern California - 7 Homeowner Reviews

  • Foothill Grove Th

    4.2

    Southern California - 8 Homeowner Reviews

  • Gateway SFD

    4.6

    Southern California - 25 Homeowner Reviews

  • Gateway Townhomes

    4.5

    Southern California - 35 Homeowner Reviews

  • Greenway At The Preserve

    4.3

    Southern California - 32 Homeowner Reviews

  • Harveston

    4.8

    Southern California - 27 Homeowner Reviews

  • Mountain Bridge North

    4.9

    Southern California - 41 Homeowner Reviews

  • Mountain Bridge South

    4.7

    Southern California - 24 Homeowner Reviews

  • Stafford Place

    4.7

    Southern California - 23 Homeowner Reviews

  • Stonebrook Meadows

    4.7

    Southern California - 38 Homeowner Reviews

  • The Depot

    4.6

    Southern California - 39 Homeowner Reviews

  • The Enclave

    4.3

    Southern California - 41 Homeowner Reviews

  • The Village

    4.6

    Southern California - 38 Homeowner Reviews

Builder Profile

Since 2002, we’ve been building on our vision of a home for every dream with affordable to luxury new home construction—specializing in everything from single-family homes to townhomes, paired homes and condos in sought-after metros from coast to coast

Plus, we make it easier than ever to purchase your dream home through best-in-class homebuying services, enabling you to buy on-site at one of our communities, or when and where it suits you through our industry-first online homebuying experience.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.

Most Recent 20 Comments From Southern California
Purchase Experience Testimonials from Real Homebuyers

Pomona, CA, on Oct 25, 2024

[Translated from ZH-T] The experience of buying and handing over the house was very good. I will introduce other friends to it and hope they can get the same service.

4.5
Verified Homeowner
San Jacinto, CA, on Oct 22, 2024

everything was great everyone was very helpful nice and they all took care of all my questions and request

5.0
Verified Homeowner
Menifee, CA, on Oct 17, 2024

Fulfilled their promises and did good quality work

5.0
Verified Homeowner
Vista, CA, on Oct 16, 2024

Everything was so smooth and professional. All of my contacts from the sales Team ([name removed]), Loan Officer ([name removed]) and Customer Service ([name removed] & [name removed]) have been AMAZING! Incredible responsive and caring and quickly resolve problems with solutions.

5.0
Verified Homeowner
Vista, CA, on Oct 16, 2024

Great experience working with [name removed] - loan officer

4.7
Verified Homeowner
San Jacinto, CA, on Oct 12, 2024

Like- Everything went smooth made my first time home buyers experience a dream come true. Dislike - N/A

5.0
Verified Homeowner
Menifee, CA, on Oct 07, 2024

The staff here is extremely helpful and eager to solve any request I had. Everyone acted with a sense of urgency to resolve. Any issues I encountered. I love my new home in the community. [name removed], [name removed], and [name removed] have been amazing throughout this journey. Every day day I say I’ve made the right choice moving into this community.

5.0
Verified Homeowner
Vista, CA, on Oct 06, 2024

Our sales agent(s) was in contact with us from the time we visited the site and was in contact with us when we decided to purchase the property. Helped us to get through our home sale contingency issues. Very helpful over all. Did not like: since our house was the phase, felt things were rushed and not everything was being taken care of. Had to communicate what the issues were.

5.0
Verified Homeowner
San Jacinto, CA, on Oct 04, 2024

How smooth the process was and how many incentives there were. They were open to addressing any concerns and things were fixed prior to our move in date. Couldn’t be happier

5.0
Verified Homeowner
Menifee, CA, on Oct 03, 2024

I only had one hiccup during the whole buying process. [name removed] the first lender was not very pleasant or helpful. I was much happier with [name removed]. He helped us through the entire process. [name removed] went above and beyond for us. She is friendly and welcoming and a pleasure to be around. [name removed] was very professional and extremely helpful with all the information needed. Lastly our realtor [name removed] was a real lifesaver for us and the experience as smooth as possible.. The entire process was a very positive experience. Thanks to all the persons I mentioned for all your hard work and professionalism.

5.0
Verified Homeowner
San Jacinto, CA, on Oct 03, 2024

I liked that [name removed] helped us with all our questions in the sales office. [name removed] was there for all our needs with the lender process. [name removed] was excellent on the walk through. And [name removed] was the best making sure our house was in perfect condition.

5.0
Verified Homeowner
Vista, CA, on Oct 03, 2024

The sales agent, [name removed] was there every step of the way. She was in constant contact with us as well as the loan officer. Between her and our loan officer [name removed], the purchase and entry into escrow was flawless. The [name removed] escrow team was also fantastic and communicated appropriately within the online application.

4.9
Verified Homeowner
Pomona, CA, on Oct 03, 2024

The overall purchase experience is pleasant, except that after the walk through we found a missing window screen and balancer for the window that they say they will put it in along fixing the other final touch ups, but turns out the window screen and the balancer are still missing, and some touch up still needs to be done.

4.5
Verified Homeowner
Vista, CA, on Oct 03, 2024

The house is beautiful and the team did an amazing job fixing everything we pointed out during inspection. The sales office was helpful in answering all of our questions and providing a timeline. The communication with the loan company could have been improved. Other than that, the house is beautiful and we absolutely love it.

4.6
Verified Homeowner
Vista, CA, on Sep 24, 2024

I like the smooth buying process, the overall quality of house, the loan process was very smooth from beginning to end; [name removed] is very professional and easy to communicate with. Dislikes: The garage is too narrow, the bathroom didn’t come with basic medicine cabinets.

4.8
Verified Homeowner
San Jacinto, CA, on Sep 23, 2024

I liked everything very helpful and continue to help

5.0
Verified Homeowner
Yucaipa, CA, on Sep 16, 2024

The process of purchasing and closing updates were good, but the quality of the final product is embarrassing. Builder should be completely ashamed for putting peel and stick vinyl flooring. It’s so cheap and there is constant glue coming up between the pieces and making the floor dirty and showcasing how cheap it is. The quality is horrible and lifting in certain places already, and even some tears that appear to have been “covered.” Additionally, the countertop and cabinet choices are the cheapest and we’ve had the cabinet company out multiple times repairing the drawers. Everything is so cheap. The builder cut a lot of corners building these homes and it’s very disappointing. As a builder, if you aren’t going to allow or offer upgrade packages, then your included package should be mid-grade, however the installed products are the lowest quality and it shows. Why would builder showcase a model with options/upgrades that you are not even offering? I’m very disappointed in the home I purchased.

4.6
Verified Homeowner
Vista, CA, on Sep 12, 2024

Loved working with [name removed] in the sales office! We do feel like some of our expectations with the appliance package were not met. There were certain appliances in the model and we assumed we would be given the same ones we saw, as it was never indicated anywhere that we would be receiving appliances of lower quality. We did not see our appliances before closing, as they were delivered the day we got the keys to our house. Felt like it was somewhat dishonest.

4.8
Verified Homeowner
Vista, CA, on Sep 08, 2024

I liked that the price was set ahead of time and I could tour the home at various points in the build. I didn’t like the lack of options available - for example, I would have preferred to leave no kitchen backsplash and no texture in two of the rooms, but this wasn’t an option for us to do.

5.0
Verified Homeowner
San Jacinto, CA, on Sep 06, 2024

Haya el momento todo me gusta aserca de mi casa y con gusto los recomendaría con amigos y familiares

5.0
Verified Homeowner