Homebuilder Ratings & Reviews

Century Communities

Southern California

412 Homeowner Reviews
Jun 2023 - Dec 2024

Overall Satisfaction

4.6
Customers' overall satisfaction
4.6
Customers' willingness to refer our communities to their friends and family

Southern California Communities Map

 

Community Satisfaction Ratings

  • Ashland Springs

    3.7

    Southern California - 15 Homeowner Reviews

  • Echo

    3.6

    Southern California - 5 Homeowner Reviews

  • Foothill Grove Th

    4.2

    Southern California - 8 Homeowner Reviews

  • Gateway SFD

    4.6

    Southern California - 26 Homeowner Reviews

  • Gateway Townhomes

    4.6

    Southern California - 54 Homeowner Reviews

  • Greenway At The Preserve

    4.2

    Southern California - 27 Homeowner Reviews

  • Harveston

    4.8

    Southern California - 28 Homeowner Reviews

  • Mountain Bridge North

    4.9

    Southern California - 49 Homeowner Reviews

  • Mountain Bridge South

    4.7

    Southern California - 30 Homeowner Reviews

  • Rose Glen

    4.7

    Southern California - 1 Homeowner Reviews

  • Stafford Place

    4.7

    Southern California - 24 Homeowner Reviews

  • Stonebrook Meadows

    4.6

    Southern California - 34 Homeowner Reviews

  • The Depot

    4.5

    Southern California - 32 Homeowner Reviews

  • The Enclave

    4.3

    Southern California - 34 Homeowner Reviews

  • The Village

    4.7

    Southern California - 45 Homeowner Reviews

Builder Profile

Since 2002, we’ve been building on our vision of a home for every dream with affordable to luxury new home construction—specializing in everything from single-family homes to townhomes, paired homes and condos in sought-after metros from coast to coast

Plus, we make it easier than ever to purchase your dream home through best-in-class homebuying services, enabling you to buy on-site at one of our communities, or when and where it suits you through our industry-first online homebuying experience.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.

Most Recent 20 Comments From Southern California
Purchase Experience Testimonials from Real Homebuyers

Menifee, CA, on Dec 26, 2024

[name removed] was just the best. She helpbus understood what is needed and walked us through the process. We are very grateful for having her in our team

4.8
Verified Homeowner
Menifee, CA, on Dec 19, 2024

Everyone, and I mean EVERYONE, was so helpful, kind, and knowledgeable. Very responsive to questions and possible issues (I had none).

5.0
Verified Homeowner
Pomona, CA, on Dec 19, 2024

[Translated from ZH-S] All the people have good service attitude and are very patient.

5.0
Verified Homeowner
San Jacinto, CA, on Dec 11, 2024

The whirlpool fridge I was given doesn’t produce Ice

5.0
Verified Homeowner
Pomona, CA, on Dec 06, 2024

I liked that everyone was quick to respond to any questions. Any issues were addressed and resolved quickly as well. The whole process was fast and I was well informed throughout.

5.0
Verified Homeowner
Pomona, CA, on Dec 05, 2024

I like every step of purchasing process and moving in as well.

4.7
Verified Homeowner
San Jacinto, CA, on Dec 04, 2024

I liked everything so far, from starting the process to completing it, the process went by very smooth.

5.0
Verified Homeowner
Pomona, CA, on Dec 03, 2024

Everything over all was great. Sales agent [name removed] was amazing and super communicative about the process.

4.7
Verified Homeowner
Pomona, CA, on Dec 01, 2024

[name removed] Poor Communication! 1. Notary sent me text message wanted me to sign paperwork the same day. I can't sit home and wait for a phone call. 2. [name removed] email me the receipt the amount of deposited received. Their statement did not match the amount was received. They shorted me $277.00. Why can't they double check their work before they email the customer. 3. Called [name removed] no return phone call. [name removed] wanted me to wire the amount due the same day. I got the notification around 2PM. The cutoff for domestic wire is around 2PM. Impossible task for the same day.

4.8
Verified Homeowner
San Jacinto, CA, on Nov 29, 2024

Century Communities made it easy by using the portals. We had a good experience with them from the loan purchase to the end.

4.8
Verified Homeowner
Menifee, CA, on Nov 28, 2024

I like the transparency

4.5
Verified Homeowner
San Jacinto, CA, on Nov 24, 2024

It was very easy and smooth process to complete all home buying process. Everybody is very helpful. I am really happy to buy my first home

5.0
Verified Homeowner
Pomona, CA, on Nov 18, 2024

Process was quick. I would of liked more up front communication about closing details ex: when you needed to do the wire, when signing was going to occur, the time frames, ect.

4.4
Verified Homeowner
San Jacinto, CA, on Nov 07, 2024

I liked everything except for the loan process.

4.6
Verified Homeowner
Covina, CA, on Nov 07, 2024

The agent was kind and helpful. He assisted us through the application and purchase process in-person, via phone, text, and email, always following up and providing as much information as possible. The website was easy to navigate which made the application process less daunting. During the walkthrough, the inspector made notes of touch ups the home required prior to moving in and the team completed the cleaning and retouching right away. The loan officer was also very kind and helpful. We had an excellent experience with everyone we had the pleasure to connect with and will be recommending Century Communities to family and friends.

5.0
Verified Homeowner
Pomona, CA, on Nov 02, 2024

The repair process is exceptional! [name removed] is the one that helped me the most! He was able to take care of all my issues I discovered after I got my key. The only thing that I would complain about the process of buying this home is about the escrow. It delays in most of our process.

4.0
Verified Homeowner
Menifee, CA, on Nov 01, 2024

Enjoyed the experience overall, everyone was communicative and kind.

4.9
Verified Homeowner
Pomona, CA, on Oct 25, 2024

[Translated from ZH-T] The experience of buying and handing over the house was very good. I will introduce other friends to it and hope they can get the same service.

4.5
Verified Homeowner
San Jacinto, CA, on Oct 22, 2024

everything was great everyone was very helpful nice and they all took care of all my questions and request

5.0
Verified Homeowner
Menifee, CA, on Oct 17, 2024

Fulfilled their promises and did good quality work

5.0
Verified Homeowner