Homebuilder Ratings & Reviews

Century Communities

North Carolina

393 Homeowner Reviews
Apr 2023 - Oct 2024

Overall Satisfaction

4.5
Customers' overall satisfaction
4.3
Customers' willingness to refer our communities to their friends and family

North Carolina Communities Map

 

Community Satisfaction Ratings

  • Asbury Ridge Meadows

    4.5

    North Carolina - 42 Homeowner Reviews

  • Asbury Ridge Trails

    4.5

    North Carolina - 17 Homeowner Reviews

  • Auden

    4.6

    North Carolina - 32 Homeowner Reviews

  • Blue Sky Meadows

    4.6

    North Carolina - 65 Homeowner Reviews

  • Carpenter Farms Meadows

    4.6

    North Carolina - 3 Homeowner Reviews

  • Carpenter Farms Trails

    4.6

    North Carolina - 2 Homeowner Reviews

  • Freedom Greene

    4.6

    North Carolina - 30 Homeowner Reviews

  • Gatsby

    4.6

    North Carolina - 21 Homeowner Reviews

  • Harmony At Matthews

    3.9

    North Carolina - 1 Homeowner Reviews

  • Magnolia Ranch

    4.0

    North Carolina - 1 Homeowner Reviews

  • McEwen Village Cottages

    4.4

    North Carolina - 20 Homeowner Reviews

  • McEwen Village Townes

    4.7

    North Carolina - 41 Homeowner Reviews

  • McEwen Village Woodlands

    4.3

    North Carolina - 29 Homeowner Reviews

  • Palm Tree Cove

    3.2

    North Carolina - 4 Homeowner Reviews

  • Retreat At Rocky River

    3.9

    North Carolina - 37 Homeowner Reviews

  • Sagecroft

    3.5

    North Carolina - 17 Homeowner Reviews

  • Waterstone Alley TH

    4.6

    North Carolina - 4 Homeowner Reviews

  • Waterstone Front TH

    4.7

    North Carolina - 13 Homeowner Reviews

  • Weddington Pointe Trails

    3.5

    North Carolina - 13 Homeowner Reviews

  • Yorkshire Farms

    3.4

    North Carolina - 1 Homeowner Reviews

Builder Profile

Since 2002, we’ve been building on our vision of a home for every dream with affordable to luxury new home construction—specializing in everything from single-family homes to townhomes, paired homes and condos in sought-after metros from coast to coast

Plus, we make it easier than ever to purchase your dream home through best-in-class homebuying services, enabling you to buy on-site at one of our communities, or when and where it suits you through our industry-first online homebuying experience.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.

Most Recent 20 Comments From North Carolina
Purchase Experience Testimonials from Real Homebuyers

Salisbury, NC, on Oct 28, 2024

Likes: Excellent floor plan layout, nice subdivision, good location, nice landscaping, home automation, appliances, LVP flooring, electric fireplace. Dislikes: Closet shelving and rods are terrible-rods will not hold clothes and are basically useless. Quality of paint, drywall, and trim is terrible. Interior 8ft doors look nice but the front entrance door and garage entrance door do not match height or 2 panel door style. Takes 5 minutes to get hot water to kitchen sink but still doesn't get hot. Exterior siding and trim is poorly installed-matching siding caulk looks terrible-white trim joints not even caulked and windows not caulked. Interior was not cleaned-dirt and adhesive all over LVP flooring and red mud all over carpet-some adhesive on LVP will not come off. Gaps in LVP flooring behind the powder room toilet. Cabinets had damage and scratches all over the doors and edges. Gaps in oven cabinet not covered where oven installed. We understand it's a production house, but the overall quality of the workmanship is well below standard especially relating to interior trim, drywall and paint.

3.7
Verified Homeowner
York, NC, on Oct 07, 2024

The difficulty I experienced in getting some punch list items completed to my satisfaction.

4.5
Verified Homeowner
Monroe, NC, on Oct 04, 2024

i liked almost everything

5.0
Verified Homeowner
Monroe, NC, on Sep 28, 2024

The buying process was great and everyone involved was super helpful!

5.0
Verified Homeowner
York, NC, on Sep 16, 2024

The sales agent was not honest with us (we informed Heard that we needed a late July August, closing date and she had a sign a contract for a June closing date and kept telling us as the time got closer it would all work out, but we said no we need a later closing date. She done promised that the new house that had a July closing date would have all the upgrades as the first one but it did not. She also did not ask management about our offer. She lied to us and told us that our offer was not accepted, but then when we spoke to management at a later date, they were never aware that we had put in a counter offer.

3.4
Verified Homeowner
Sherrills Ford, NC, on Aug 14, 2024

[name removed] and [name removed] are great and made our buying experience easy and a joy!

5.0
Verified Homeowner
York, SC, on Jul 26, 2024

I had the pleasure working with [name removed], She is professional, know her community and very responsive!

5.0
Verified Homeowner
Monroe, NC, on Jul 22, 2024

Team - Our loan got rejected just couple of days before closing. Initially closing team mentioned that there will late fee charges per day and if it delay 1 month there will be 1%-2% of sale price as a fee. I agreed for that. But suddenly on closing day [name removed] and [name removed] mentined that we are not extending closing and if we don't close in 1 day, they will cancel Contract and retain [name removed] money ( 42k USD ). Not sure how they came up that weird decision and they were not respectful with me and not ready to listen. My question was why they initially mention about late fee by day and month wise? howcome all of sudden they cancel it. To save [name removed] money we closed with cash with lot of struggles personally to arrange money on over night. Result of troubling from closing team like this, We decided never do business with Century. We are 4 people partnership and buying homes in group and we 3 partners are individually own homes in Century communities in Weddington Pointe. We were in discussions about next purchase with century and we canceled our plans. Please don't ever trouble buyers like this. 42K USD is huge for every individual. This is not the way to get money from Buyers.

3.6
Verified Homeowner
York, SC, on Jul 14, 2024

Was not told there cabinets and drawers would not have pulls or knobs. Felt lied to on closing day.

4.1
Verified Homeowner
Monroe, NC, on Jul 13, 2024

I didn’t like the way how closing is done. It is in very bad state cleaning was not done properly while handing it over to me.

3.7
Verified Homeowner
York, SC, on Jul 13, 2024

It was easy and everyone was professional. Communication was on point and everyone wanted to help or answer any questions we had during the entire process. Thank you

5.0
Verified Homeowner
Monroe, NC, on Jul 12, 2024

Overall the purchase experience is very positive . Everything went smoothly without any issues

4.9
Verified Homeowner
York, NC, on Jul 09, 2024

Everything else was great but the HOA.

5.0
Verified Homeowner
Sherrills Ford, NC, on Jul 07, 2024

I liked the professionalism and ease of communications. The process was relatively simple and there were no surprises.

5.0
Verified Homeowner
Sherrills Ford, NC, on Jul 07, 2024

Felt rushed and misled/misguided without assurance that I will be taken care of (excluding the construction team)

3.8
Verified Homeowner
York, NC, on Jul 05, 2024

[name removed] and the builder were very helpful with the entire process and able to meet our needs. I know we purchased our home as cash transaction and we were able to close in two weeks which it was amazing

5.0
Verified Homeowner
Sherrills Ford, NC, on Jul 01, 2024

[name removed], at the sales office was highly informative, professional and warm. A great representative of the community. I also met with members of the team - [name removed] and [name removed] for several meetings as they were preparing my home. [name removed] took an incredible amount of time explaining things to me, answering questions and addressing items. [name removed] and [name removed] both, made me feel valued as a customer and home buyer.

5.0
Verified Homeowner
Monroe, NC, on Jun 08, 2024

[Translated from RU] Speed

4.5
Verified Homeowner
Monroe, NC, on Jun 08, 2024

Really was anything I didn’t like

4.9
Verified Homeowner
Monroe, NC, on May 13, 2024

exited

5.0
Verified Homeowner