Homebuilder Ratings & Reviews

Century Communities

Bay Area

410 Homeowner Reviews
Jun 2023 - Dec 2024

Century Communities

Overall Satisfaction

4.6
Customers' overall satisfaction
4.4
Customers' willingness to refer our communities to their friends and family

Bay Area Communities Map

 

Community Satisfaction Ratings

  • 27A Rialto @ 12-Bridges

    4.0

    Bay Area - 5 Homeowner Reviews

  • 27B - Millau @ 12-Bridges

    3.7

    Bay Area - 5 Homeowner Reviews

  • Alpine At Mission Falls

    4.9

    Bay Area - 14 Homeowner Reviews

  • Cascade At Mission Falls

    4.7

    Bay Area - 27 Homeowner Reviews

  • Horizon At Cielo

    4.1

    Bay Area - 33 Homeowner Reviews

  • Legacy At College Park

    4.7

    Bay Area - 26 Homeowner Reviews

  • Meridian

    4.7

    Bay Area - 23 Homeowner Reviews

  • Monte Verde

    4.6

    Bay Area - 83 Homeowner Reviews

  • Park Place

    4.9

    Bay Area - 2 Homeowner Reviews

  • Parkside at the Rivers

    4.6

    Bay Area - 43 Homeowner Reviews

  • Portfolio At College Park

    4.5

    Bay Area - 9 Homeowner Reviews

  • Promontory At Ridgemark

    4.7

    Bay Area - 66 Homeowner Reviews

  • Sierra At Mission Falls

    4.8

    Bay Area - 21 Homeowner Reviews

  • SOMO, Harmony

    4.4

    Bay Area - 11 Homeowner Reviews

  • SOMO, Synergy

    4.0

    Bay Area - 7 Homeowner Reviews

  • Trailside at Rivers

    3.8

    Bay Area - 19 Homeowner Reviews

  • Villa Bellissima

    4.9

    Bay Area - 12 Homeowner Reviews

  • Vista II

    4.5

    Bay Area - 4 Homeowner Reviews

Builder Profile

Century Communities logo

Since 2002, we’ve been building on our vision of a home for every dream with affordable to luxury new home construction—specializing in everything from single-family homes to townhomes, paired homes and condos in sought-after metros from coast to coast

Plus, we make it easier than ever to purchase your dream home through best-in-class homebuying services, enabling you to buy on-site at one of our communities, or when and where it suits you through our industry-first online homebuying experience.

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Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.

Most Recent 20 Comments From Bay Area
Purchase Experience Testimonials from Real Homebuyers

Rohnert Park, CA, on Dec 21, 2024

The purchase process was highly unusual (this is our fourth new home purchase). Once the home was released, we were not permitted to choose any options, they were all chosen for us, it was luck of the draw. Further, there were several "bait and switch" things that happened with our purchase. First, if we are not permitted to choose options, we are basing our decision to buy on the model. Just build the model, don't bait and switch. My shower was originally installed as a three wall. The model has a beautiful bench shower. My contract states bench shower. I had to jump through a million hoops to finally get the builder to move the toilet door and build the bench shower. Same with certain cabinets, etc. When we moved in, the painters did not do a second coat, so they had to do a second coat and they splashed paint everywhere. I'm still cleaning paint specks off of the floor. It was absolutely sloppy workmanship. Now, the exterior is clearly not painted with a second coat, so we have to insist on that. We are told it was painted with a second coat, but there are so many flaws - how can you make the same mistakes and miss the same spots a second time around? Our front step is a hazard because the installer built the step an inch higher than the porch so we have to step up to step down. Hopefully, all will be repaired to our satisfaction.

3.9
Verified Homeowner
Manteca, CA, on Dec 20, 2024

[name removed] was exceptional, [name removed] answered all our questions and the entire team was great to work with

5.0
Verified Homeowner
Manteca, CA, on Dec 13, 2024

This was an excellent experience for me with very respectful people/staff that help you get your new home! If I were to get another home in the future it would definitely be from Centuries Homes!

5.0
Verified Homeowner
Rohnert Park, CA, on Dec 13, 2024

[name removed], [name removed] and [name removed] have been professional, friendly, prompt with replying to any communication and helpful. These people have made buying the home a pleasure. The quality of work inside and outside the home is less than adequate. The paint, even though touched up is only fair, the drawers in the kitchen are fair. One of them has fallen apart already when I opened it. The appliances are a poor quality, They cement poured in my front yard is fair. The front door did not securely lock. I had two different people walk in my house with a key that should not have worked. I did not feel safe The conduit which holds fiber optics out front of my house is broken and it has been two weeks that I have lived inside the home and still do not have cell phone service due to this fact. AT&T will fix this. The plants out front of my home and in the back of my home are in fair / poor condition.

4.4
Verified Homeowner
Manteca, CA, on Dec 12, 2024

[name removed], [name removed], and [name removed] are a pleasure to work with. They have been very responsive and addressed all of my questions and concerns. [name removed] only that, they are extremely friendly and ensured that my experience has been as smooth as possible since purchasing a home can be very stressful. I appreciated all of their efforts and couldn’t been happier throughout this experience.

5.0
Verified Homeowner
Sacramento, CA, on Dec 05, 2024

Overall, smooth transactions.

4.7
Verified Homeowner
Manteca, CA, on Dec 05, 2024

Carrying loads of goods memories like the way sales team helped me with buying this property and their extended support towards lending options, builders credits and moreover helping me meeting my expectations w.r.t overall home price is outstanding.

5.0
Verified Homeowner
Suisun City, CA, on Dec 05, 2024

There is nothing I dislike about my experience. [name removed], the sales manager was amazing from the start to the end. The lenders were quick! Took us only 2 weeks from the start until closing escrow!!!

5.0
Verified Homeowner
Lincoln, CA, on Dec 04, 2024

This is the second home buying experience and I was not thrilled with communication. I had to visit the house weekly to find out where the progress was at. I received hardly any communication about timing. The close date was pushed out 4 times. I asked for a small closing cost credit to make up for all the continued delayed issues and I received zero communication or response back. A few things weren't even ready or working when I moved in, like the heater and my dryer. I feel like the communication and timing of completion were poor. I absolutely love my house and very happy with my purchase decision, but wish the entire process was easier and more communicative.

4.0
Verified Homeowner
Rohnert Park, CA, on Nov 13, 2024

I like the fact everything went smoothly and fast I don’t like the fact not able to upgrade

4.6
Verified Homeowner
Suisun City, CA, on Nov 10, 2024

[Translated from ES] the service

5.0
Verified Homeowner
Suisun City, CA, on Nov 08, 2024

Everything was smooth and great. I closed within 3 months and I’m very satisfied.

5.0
Verified Homeowner
Rohnert Park, CA, on Oct 21, 2024

[name removed], [name removed], and [name removed] were all very helpful and informative during the entire process. [name removed] has been very quick to address any concerns I've had and the sales team was a pleasure to work with the entire time!

4.3
Verified Homeowner
West Sacramento, CA, on Oct 21, 2024

The experience was great and each person, specifically [name removed] were such a joy to work with. The communication and fill through was fantastic!

4.9
Verified Homeowner
Hollister, CA, on Oct 14, 2024

Overall great experience. At points, we struggled with communication mainly because there were so many different entities with different people swapping in and out. [name removed] was great but the other online setups were very confusing. A single point concierge would make the experience even better. Thanks for building our home.

4.6
Verified Homeowner
Hollister, CA, on Oct 06, 2024

The staff was very knowledgeable and profession

5.0
Verified Homeowner
West Sacramento, CA, on Sep 26, 2024

I liked how everyone kept me in the loop about where things stood and what the next expected steps were.

4.9
Verified Homeowner
West Sacramento, CA, on Sep 12, 2024

Representatives were very helpful and responsive to questions I had.

5.0
Verified Homeowner
West Sacramento, CA, on Aug 31, 2024

We are going to start with the things we really liked it. Our sales agent, [name removed], was super nice! I don't think we would have bought the house if it wasn't because of her. From the moment we first connected, [name removed]'s patience and warm demeanor put us at ease. She took the time to understand our needs, and was always available to answer our endless questions. We were also very happy with the orientation walk, the person in charge of that, [name removed] was amazing too. We spent 3 hours, and I have to say we were very picky, but she was up to the circumstances, and took care to keep us posted and resolve all our inquires. The quality of the house seems very good so far! BUT, now the things we didn't like… we think there is place for improvements with the loan process. We felt that could have been much better. During that process, we were misinformed a couple of times, causing us quite a bit stress and was time consuming. We think it would be great if when information is required for us they can clarify what is it for, and also tell us all the requirements from the beginning. At one point for instance, they wanted to categorize the home as our second home and not the primary home due to a confusion while they were requesting information. Also we had to move some money from one of our bank account to another to make all the transfer at once, and we had to provide all our statements again for all the accounts involved in the last 2 months. If that information would have been provide before, we could have saved a lot of time and stress.

4.6
Verified Homeowner
West Sacramento, CA, on Aug 30, 2024

Quick

5.0
Verified Homeowner