Homebuilder Ratings & Reviews

Century Communities

Bay Area

1,046 Evaluations received
May 2018 - Nov 2019

Overall Satisfaction

4.6
Customers' overall satisfaction
4.6
Rating of homeowners' willingness to recommend this builder

Bay Area Communities Map

 

Community Satisfaction Ratings

  • Artisan At East Garrison III

    4.7

    Bay Area - 18 Homeowner Reviews

  • Cerrato

    4.6

    Bay Area - 203 Homeowner Reviews

  • Cordelia Bungalows At East Dunes

    3.0

    Bay Area - 1 Homeowner Reviews

  • East Garrison - artisan Bungalow

    4.3

    Bay Area - 51 Homeowner Reviews

  • East Garrison - Groves

    4.6

    Bay Area - 51 Homeowner Reviews

  • East Garrison - heritage Village

    4.6

    Bay Area - 45 Homeowner Reviews

  • East Garrison - monarch Garden

    4.4

    Bay Area - 25 Homeowner Reviews

  • East Garrison - Promenade Court Yards

    4.1

    Bay Area - 30 Homeowner Reviews

  • East Garrison - Townhomes

    4.7

    Bay Area - 4 Homeowner Reviews

  • East Garrison - Vantage Bluffs

    4.3

    Bay Area - 3 Homeowner Reviews

  • East Garrison -Towns

    4.5

    Bay Area - 36 Homeowner Reviews

  • Expression At College Park

    4.2

    Bay Area - 3 Homeowner Reviews

  • Grove At East Garrison III

    4.7

    Bay Area - 30 Homeowner Reviews

  • Grove At East Garrison Phase II

    4.7

    Bay Area - 9 Homeowner Reviews

  • Heritage At College Park

    4.6

    Bay Area - 1 Homeowner Reviews

  • Heritage At East Garrison Phase II

    4.5

    Bay Area - 2 Homeowner Reviews

  • Liberty At East Garrison

    4.8

    Bay Area - 58 Homeowner Reviews

  • Monarch At East Garrison III

    4.6

    Bay Area - 20 Homeowner Reviews

  • Promenade At East Garrison

    4.5

    Bay Area - 2 Homeowner Reviews

  • Saddlebrook

    3.6

    Bay Area - 9 Homeowner Reviews

  • Sand City - Cordelia

    4.0

    Bay Area - 5 Homeowner Reviews

  • Summerfield II

    4.2

    Bay Area - 75 Homeowner Reviews

  • Summerfield III

    4.8

    Bay Area - 110 Homeowner Reviews

  • Tierra At Monte Bella

    4.8

    Bay Area - 127 Homeowner Reviews

  • Vantage At East Garrison III

    4.9

    Bay Area - 6 Homeowner Reviews

  • Village At Santa Ana

    4.6

    Bay Area - 122 Homeowner Reviews

Builder Profile

Northern California may be best known for the idyllic coast line and the engineering marvel of the Golden Gate Bridge. Head to “The City by the Bay” and stroll along the beautiful waterfront or through the street of famous Victorian architecture. Visit the historic Haight-Ashbury neighborhood, experience the largest Chinatown outside of Asia or watch the colony of sea lions at Fisherman's Wharf. San Jose, nicknamed the “Capital of Silicon Valley” is another reason to love Northern California. The sprawling metro area has suburban neighborhoods and large tech campuses. Head outdoors and enjoy the foothills of the Santa Cruz Mountains or stroll the San Jose Flea Market. Slow down and take in the Municipal Rose Garden or explore The Tech Museum of Innovation. Bustling cities and quiet suburban areas make Northern California the perfect place to call home.

Homebuilder Customer Reviews


No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.

Most Recent 20 Comments From Bay Area

Soledad, on Nov 15, 2019

Seeing our home being built from the ground up.

5.0
Verified Homeowner
Soledad, on Nov 14, 2019

Very quick process. Builders keep you informed about everything that is going on.

4.9
Verified Homeowner
Salinas, on Nov 14, 2019

The family & friendly tone that the century staff set every time you interact with them.

5.0
Verified Homeowner
East Garrison, on Nov 12, 2019

[name removed] was a fantastic sales rep. Her personality made me want to be her neighbor.

5.0
Verified Homeowner
Hollister, on Nov 08, 2019

Every step of the process from the first day we met [removed] at the Models to meeting [removed], [removed], and [removed] during construction and walking our finished home with [removed] has been an absolute pleasure.

5.0
Verified Homeowner
Soledad, on Nov 05, 2019

We love that everything we wanted in the house is met.. we love the people that helped us through this process from the beginning till end. It was a smooth process with the help of everyone in the Century Community. Also with the walk through, everything was shown to us how to use and take care of whatever is needed to be taken care of. We are very happy with our purchase and love our home. Thank you very much!

5.0
Verified Homeowner
Hollister, on Nov 02, 2019

[removed] whole team is very good about communicating and answering all my questions and making the process smoothly and in timely manner. Thank you team.

5.0
Verified Homeowner
East Garrison, on Nov 01, 2019

Very friendly staff from the very beginning until the closing date. Their professionalism and service mindset is very impressive!

5.0
Verified Homeowner
Soledad, on Oct 30, 2019

Support from [removed], [removed] and [removed]!

4.9
Verified Homeowner
Salinas, on Oct 30, 2019

Communication

5.0
Verified Homeowner
Soledad, on Oct 29, 2019

The attention to my person from the sale office to the builder and the effort fron the the personal who does the final walk through to make sure everything is how we wanted thank you very much for talking the time to do you job with plesure good luck to all

5.0
Verified Homeowner
East Garrison, on Oct 28, 2019

The customer service is phenomenal

5.0
Verified Homeowner
East Garrison, on Oct 23, 2019

The feeling that I got that if I had any doubts or concerns I would have a team of professionals that genuinely would provide me with answers and solutions.

5.0
Verified Homeowner
East Garrison, on Oct 19, 2019

wonderful experience with the builder being able to address our concerns during the process

5.0
Verified Homeowner
East Garrison, on Oct 15, 2019

I love the fact that the builders were available around the clock for any help that was needed to help with the move. A great team of friendly and dedicated staff. We were never denied for any help we asked. [removed] also made the whole process pleasant by her friendly smile and positive attitude through the whole process, from start to finish. [removed] is THE MAN for anything and everything you need. He helped us with literally EVERYTHING, from moving to help with the blinds, to light fixtures to helping us with our washer and dryer set up. He worked late hours to make sure he got everything right and did not lose an ounce of patience in anything. His passion for his job is evident through his work and his attention to detail is out of this world. He is an angel sent from above, especially for first time home buyers like us. All in all the whole team is fantastic. GREAT work and THANK YOU century communities for making this whole process a breeze!

5.0
Verified Homeowner
East Garrison, on Oct 15, 2019

When WFII was approved and until Escrow closed.

5.0
Verified Homeowner
East Garrison, on Oct 15, 2019

Working with [removed] and [removed] from construction

4.8
Verified Homeowner
Soledad, on Oct 15, 2019

Fast pace.

5.0
Verified Homeowner
East Garrison, on Oct 11, 2019

Everything. From the sales office to signing the contract to the loan officer to moving in

5.0
Verified Homeowner
East Garrison, on Oct 07, 2019

[removed] was very helpful and always sent us updates and information in a timely manner

4.9
Verified Homeowner