Homebuilder Ratings & Reviews

Century Communities

CCS Charlotte

294 Homeowner Reviews
Dec 2024 - Jun 2026

Overall Satisfaction

4.6
Customers' overall satisfaction
4.6
Customers' willingness to refer our communities to their friends and family

CCS Charlotte Communities Map

 

Community Satisfaction Ratings

  • Asbury Ridge Meadows

    4.7

    CCS Charlotte - 36 Homeowner Reviews

  • Blue Sky Meadows

    4.7

    CCS Charlotte - 51 Homeowner Reviews

  • Brooke Forest

    4.5

    CCS Charlotte - 4 Homeowner Reviews

  • Brownstone

    3.7

    CCS Charlotte - 8 Homeowner Reviews

  • Cannon Manor

    4.7

    CCS Charlotte - 25 Homeowner Reviews

  • Carpenter Farms Meadows

    4.6

    CCS Charlotte - 25 Homeowner Reviews

  • Carpenter Farms Trails

    4.7

    CCS Charlotte - 24 Homeowner Reviews

  • Cobblestone

    3.3

    CCS Charlotte - 4 Homeowner Reviews

  • Crescent Golf

    4.2

    CCS Charlotte - 4 Homeowner Reviews

  • Grant's Landing

    4.8

    CCS Charlotte - 11 Homeowner Reviews

  • Hill Street

    4.7

    CCS Charlotte - 2 Homeowner Reviews

  • Magnolia Ranch

    4.8

    CCS Charlotte - 5 Homeowner Reviews

  • Meadow Creek Village

    4.5

    CCS Charlotte - 11 Homeowner Reviews

  • Oakridge Farms

    4.5

    CCS Charlotte - 8 Homeowner Reviews

  • Running Creek

    4.8

    CCS Charlotte - 12 Homeowner Reviews

  • Sifford Farms

    4.4

    CCS Charlotte - 8 Homeowner Reviews

  • Stonemill

    3.8

    CCS Charlotte - 1 Homeowner Reviews

  • Waterstone Alley TH

    4.6

    CCS Charlotte - 11 Homeowner Reviews

  • Waterstone Condos

    4.5

    CCS Charlotte - 8 Homeowner Reviews

  • Waterstone Front TH

    4.6

    CCS Charlotte - 18 Homeowner Reviews

  • Wynswept

    4.5

    CCS Charlotte - 9 Homeowner Reviews

  • Yorkshire Farms

    4.4

    CCS Charlotte - 9 Homeowner Reviews

Builder Profile

Since 2002, we’ve been building on our vision of a home for every dream with affordable to luxury new home construction—specializing in everything from single-family homes to townhomes, paired homes and condos in sought-after metros from coast to coast

Plus, we make it easier than ever to purchase your dream home through best-in-class homebuying services, enabling you to buy on-site at one of our communities, or when and where it suits you through our industry-first online homebuying experience.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.

Most Recent 20 Comments From CCS Charlotte
Purchase Experience Testimonials from Real Homebuyers

Monroe, NC, on Jun 16, 2026

The pro-active managers that got all the big and little areas in the inspection done quickly and with care. [name removed] was an amazing partner and we appreciated all of his help in the process. Also, [name removed] was an excellent representative .

5.0
Verified Homeowner
Locust, NC, on Jun 15, 2026

We mentioned an issue with the island that needed to be fixed to the agent when she showed us the home and when we showed up for the first walkthrough it was never addressed and was still not corrected until after we closed.

4.6
Verified Homeowner
Salisbury, NC, on Jun 10, 2026

What I appreciated most was the builder’s willingness to work with me on a tiny problem I spotted before moving in. It made all the difference to feel heard and supported. Small fixes, big trust

4.6
Verified Homeowner
Monroe, NC, on Jun 09, 2026

I had an independent inspection performed. However, I do not think it was reviewed until the closing day walk through and certain items were not taken care of that were specifically on the inspection report from two weeks earlier.

3.9
Verified Homeowner
Lincolnton, NC, on Jun 09, 2026

I liked the communication from [name removed] and [name removed] in Lincolnton. [name removed] was super thorough and informative during walk thru.

4.8
Verified Homeowner
Monroe, NC, on Jun 01, 2026

Windows frames never really got cleaned from excess drywall mud. Lvp Floors still have paint on them like drop clothes don’t exist. Hammer marks left on front patio are was told won’t be fixed somewhat incompetent workmanship from hardie guys

3.6
Verified Homeowner
Locust, NC, on May 16, 2026

Overall it was good experience to work with new construction builder and their agent, their staff was helpful and knowledgeable, there is few things that I would personally change in my home. Floor on the first floor feels cold, so possibly need thicker underlying pad. Another thing it’s paint, this flat base paint is probably to staining, so it’s better to paint walls with eggshells base paint.

4.2
Verified Homeowner
Salisbury, NC, on May 14, 2026

From the very beginning it was easy to view different floor plans and select the home we loved. [name removed] at the office was great throughout and meeting with [name removed] to ensure our needs were met made everything seamless

5.0
Verified Homeowner
Monroe, NC, on May 01, 2026

The follow through on fixing the paint and drywall issue

4.8
Verified Homeowner
Mooresville, NC, on May 01, 2026

Our contract not being met. The sales agent got the close before the end of the quarter then didn’t care about the issues we had with our home

0.5
Verified Homeowner
Salisbury, NC, on Apr 28, 2026

[name removed] has been a terrific contact throughout this homebuying process.

4.9
Verified Homeowner
Salisbury, NC, on Apr 25, 2026

The process for me was quick and pretty easy. The only thing I would change is I would have liked to sit down with the team and my realtor to make final decisions on the add-ons. Outside of that, my process was amazing! I would recommend Century Communities to anyone in the market for a home. I am completely IN LOVE w/ my new home!

5.0
Verified Homeowner
Monroe, NC, on Apr 25, 2026

The listing agent, [name removed], was great to work with. He responded quickly, and we worked out issues with ease.

5.0
Verified Homeowner
Monroe, NC, on Apr 23, 2026

Our experience from contract through move-in was positive. The team was generally professional, and the process was well-organized. We appreciated the quality of the home and the support provided during key steps of the purchase.

5.0
Verified Homeowner
Maiden, NC, on Apr 23, 2026

Love the home lot size and finishes, felt rushed to meet a quarter end sales goal and pushed into an early closing

4.3
Verified Homeowner
Locust, NC, on Apr 23, 2026

Everything was great from start to finish.

5.0
Verified Homeowner
Monroe, NC, on Apr 21, 2026

I felt rushed in the whole process. Painting in the house looks rushed. Still picking up nails around home. House was dirty. Ex. Floor boards, all floors, window blinds.

4.8
Verified Homeowner
Locust, NC, on Apr 21, 2026

I like the fact that the lender was very responsive and helpful. The only thing I didn’t like was that we have to fight for all the incentives that were promised to us. Other than that everything was great.

4.6
Verified Homeowner
Salisbury, NC, on Apr 21, 2026

The professionalism and care about their clients was amazing. me and my family felt very valued.

5.0
Verified Homeowner
York, SC, on Apr 17, 2026

I loved working with the entire team [name removed], [name removed], & [name removed]!!! I have heard horror stories from people purchasing a home and I had the best experience with your team and they were nice, friendly, helpful and extremely professional and supportive through the entire process

5.0
Verified Homeowner