Homebuilder Ratings & Reviews

Century Communities

CCS Tennessee

303 Homeowner Reviews
Apr 2025 - Oct 2026

Overall Satisfaction

4.8
Customers' overall satisfaction
4.7
Customers' willingness to refer our communities to their friends and family

CCS Tennessee Communities Map

 

Community Satisfaction Ratings

  • Averitt Landing

    4.9

    CCS Tennessee - 27 Homeowner Reviews

  • Barton Hills

    4.7

    CCS Tennessee - 65 Homeowner Reviews

  • Canebrake at Hickory Hills

    4.7

    CCS Tennessee - 58 Homeowner Reviews

  • Carver Creek

    4.9

    CCS Tennessee - 33 Homeowner Reviews

  • Highland Reserves

    4.7

    CCS Tennessee - 35 Homeowner Reviews

  • Kingfield

    5.0

    CCS Tennessee - 1 Homeowner Reviews

  • Morgans Place

    4.8

    CCS Tennessee - 16 Homeowner Reviews

  • Pretoria Falls Phase 2

    4.7

    CCS Tennessee - 24 Homeowner Reviews

  • Slatewood

    4.8

    CCS Tennessee - 18 Homeowner Reviews

  • Stokers Village

    4.8

    CCS Tennessee - 5 Homeowner Reviews

  • The Oaks Phase 1

    4.6

    CCS Tennessee - 6 Homeowner Reviews

  • The Oaks Phase 2

    4.6

    CCS Tennessee - 7 Homeowner Reviews

  • The Park at Wiltshire

    4.7

    CCS Tennessee - 8 Homeowner Reviews

Builder Profile

Since 2002, we’ve been building on our vision of a home for every dream with affordable to luxury new home construction—specializing in everything from single-family homes to townhomes, paired homes and condos in sought-after metros from coast to coast

Plus, we make it easier than ever to purchase your dream home through best-in-class homebuying services, enabling you to buy on-site at one of our communities, or when and where it suits you through our industry-first online homebuying experience.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.

Most Recent 20 Comments From CCS Tennessee
Purchase Experience Testimonials from Real Homebuyers

Mount Juliet, TN, on Oct 22, 2026

Awesome

5.0
Verified Homeowner
Mount Juliet, TN, on Oct 22, 2026

The constant support from the super prior to and after move in

4.8
Verified Homeowner
Nashville, TN, on Oct 22, 2026

[name removed] on the sales side and [name removed] the builder were both top-notch. [name removed] answered all our questions and was very responsive. It’s obvious that [name removed] takes a lot of pride in his work and is such a warm presence around the community. Very thankful for the Century team.

4.6
Verified Homeowner
Spring Hill, TN, on Oct 21, 2026

Nothing to dislike. I like everything about the house, the builder and how they promptly respond when need it.

5.0
Verified Homeowner
Smyrna, TN, on Oct 19, 2026

I liked how the office manager walked me through the process and giving me all the help to get me into my home. I would recommend anyone to come and live in that community.

5.0
Verified Homeowner
Mount Juliet, TN, on Oct 08, 2026

Little hectic due to closing dates was postponed so many times. Although still rest of everything was good. Service was good. Specially [name removed] is very helpful and sincere.

5.0
Verified Homeowner
Spring Hill, TN, on Sep 23, 2026

It was a very seamless experience from start to end.

5.0
Verified Homeowner
Mount Juliet, TN, on Sep 21, 2026

Communication was mostly good, however, it lapsed at times and was frustrating. Century's closing expectations were too aggressive and put a lot of unnecessary stress on us by getting our hopes up and having to push the date multiple times. No one at Century contacted the attorney doing the closing that we had to delay and they called us asking why we weren't there for the closing. Pretty unprofessional. I do believe [name removed] did the best he could and had our best interests in mind the whole way. He's also been very responsive in getting things fixed that needed it. He's been great.

4.5
Verified Homeowner
Spring Hill, TN, on Aug 30, 2026

The concerns that I mentioned at walk-thru were not addressed before move-in. The railing going up the steps to front porch is loose and is still not fixed. The white "caps" on the railing are not securely fastened. The carpet nails going up the stairs and over thresholds keep stabbing my feet/toes. I have a list of numerous other concerns if needed.

3.8
Verified Homeowner
Old Hickory, TN, on Aug 27, 2026

Grass was very underwhelming and still needs to be replaced

5.0
Verified Homeowner
Old Hickory, TN, on Aug 25, 2026

Still awaiting access to HOA portal. Without this access we cannot use the pool. There is no dirt on sides of house or backyard to grow grass. There is only rolls of straw that has patchy grass and correcting this is going to cost thousands as this will require hiring a landscaping company to bring top soil, grade and seed/sod.

5.0
Verified Homeowner
Spring Hill, TN, on Jul 27, 2026

unacceptable work ethics of [name removed]

2.7
Verified Homeowner
Nashville, TN, on Jul 14, 2026

[name removed] and [name removed] are the dream team! They made the process so easy and simple! They answered all my questions and made the process seamless!

5.0
Verified Homeowner
Spring Hill, TN, on Jul 12, 2026

Friendliness and helpfulness of everyone, [name removed], [name removed], [name removed].

5.0
Verified Homeowner
Murfreesboro, TN, on Jul 10, 2026

The interest rate was amazing! She was flexible on closing dates when we had setbacks and the ability to renew our contract for an extra month. Thank you so much for being flexible with us!

5.0
Verified Homeowner
Spring Hill, TN, on Jul 09, 2026

[name removed], [name removed] and [name removed] were all awesome

5.0
Verified Homeowner
Spring Hill, TN, on Jul 08, 2026

I am a First Time Homeowner, but all the Century Community Team had been a Big Support thru out the Whole Process! Burnley and [name removed] are the Awesomest People I have met. They had been there in every step I had to take for the Home Buy. They were always there to answer all my questions and make me understand the whole process. I am so Thankful they were there. After that, I met [name removed] during the Home Pre-Walk, the Project Manager or GC for the Home. He went Above and Beyond to make sure all my request were honored during closing even after closing. I am so Thankful for each member of the Century Community Team who made the whole process easy and in the end, a Happy Journey to remember for life!

5.0
Verified Homeowner
Spring Hill, TN, on Jul 08, 2026

Sales person and construction manager

5.0
Verified Homeowner
Spring Hill, TN, on Jul 04, 2026

Overall, great service

5.0
Verified Homeowner
Spring Hill, TN, on Jun 23, 2026

Overall we enjoyed the whole experience so far and have no complaints!

4.6
Verified Homeowner