Homebuilder Ratings & Reviews

Century Communities

CCS Tennessee

383 Homeowner Reviews
Jul 2024 - Jan 2026

Overall Satisfaction

4.7
Customers' overall satisfaction
4.5
Customers' willingness to refer our communities to their friends and family

CCS Tennessee Communities Map

 

Community Satisfaction Ratings

  • Averitt Landing

    4.9

    CCS Tennessee - 24 Homeowner Reviews

  • Barton Hills

    4.5

    CCS Tennessee - 54 Homeowner Reviews

  • Canebrake at Hickory Hills

    4.5

    CCS Tennessee - 56 Homeowner Reviews

  • Carver Creek

    4.9

    CCS Tennessee - 67 Homeowner Reviews

  • Davenport Station 56

    3.8

    CCS Tennessee - 1 Homeowner Reviews

  • Elkins Row

    5.0

    CCS Tennessee - 23 Homeowner Reviews

  • Highland Reserves

    4.5

    CCS Tennessee - 35 Homeowner Reviews

  • Morgans Place

    4.7

    CCS Tennessee - 30 Homeowner Reviews

  • Pretoria Falls - Phase 1

    4.4

    CCS Tennessee - 6 Homeowner Reviews

  • Pretoria Falls Phase 2

    4.7

    CCS Tennessee - 24 Homeowner Reviews

  • Slatewood

    4.8

    CCS Tennessee - 16 Homeowner Reviews

  • Southpoint - Townhomes

    4.8

    CCS Tennessee - 7 Homeowner Reviews

  • The Oaks

    4.7

    CCS Tennessee - 5 Homeowner Reviews

  • The Oaks Phase 1

    4.7

    CCS Tennessee - 12 Homeowner Reviews

  • The Park at Wiltshire

    4.4

    CCS Tennessee - 23 Homeowner Reviews

Builder Profile

Since 2002, we’ve been building on our vision of a home for every dream with affordable to luxury new home construction—specializing in everything from single-family homes to townhomes, paired homes and condos in sought-after metros from coast to coast

Plus, we make it easier than ever to purchase your dream home through best-in-class homebuying services, enabling you to buy on-site at one of our communities, or when and where it suits you through our industry-first online homebuying experience.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.

Most Recent 20 Comments From CCS Tennessee
Purchase Experience Testimonials from Real Homebuyers

Lebanon, TN, on Jan 10, 2026

The process is fast and good communication.

5.0
Verified Homeowner
Lebanon, TN, on Jan 09, 2026

We've loved our experience from start to finish and enjoy working with all the Century people.

4.9
Verified Homeowner
Pleasant View, TN, on Jan 08, 2026

I’ll just say this, my loan agent, [name removed], was very professional and rocked when it came to answers any question I had & addressing my concerns like the customer I am. She never made me feel like I was getting a deal and lucky to get the home I purchased. She was very straightforward about the process but yet always kind in her delivery. She was quick to remind me, but also very patient when I gave her my explanations. She was very easy to work with & talk to, never over delivering what could be done. I really appreciated the experience with her.

4.0
Verified Homeowner
Old Hickory, TN, on Jan 04, 2026

On the side of the builder, there were several holes, paint splatters, cracks, and other minor issues. Some still need to be sorted out. By far the worst part of the purchase was the lender.

4.4
Verified Homeowner
Old Hickory, TN, on Jan 03, 2026

[name removed] went above and beyond with anything and everything I needed. [name removed] was as extremely helpful. The whole process was perfect!

5.0
Verified Homeowner
Spring Hill, TN, on Jan 02, 2026

The purchase process was rushed....would suggest that you not rush your buyers throughout the process.

3.6
Verified Homeowner
Spring Hill, TN, on Jan 02, 2026

The friendliness of the team helped make it easy to navigate the process.

4.4
Verified Homeowner
Old Hickory, TN, on Jan 01, 2026

Contractors have not came to fix issue with floor that was mentioned during final walk through

4.8
Verified Homeowner
Old Hickory, TN, on Jan 01, 2026

I really liked the entire process from walking the home pre-purchase to the closing ! Seamless!

5.0
Verified Homeowner
Old Hickory, TN, on Jan 01, 2026

Small but very important things was not finished on time repairing some damages or let’s say not good job on finish my walk through remarks

4.1
Verified Homeowner
Lebanon, TN, on Dec 30, 2025

Very attentive. Stayed in contact throughout the whole process.

5.0
Verified Homeowner
Old Hickory, TN, on Dec 30, 2025

How everyone seemed to be an expert and was so willing to help along the entire process!

5.0
Verified Homeowner
Pleasant View, TN, on Dec 30, 2025

I love the house and lot. I was forced to close before I did my walk thru. I wasn’t able to move in because the house wasn’t ready for a week after closing. I found many items that needed to be fixed. which the contractor did address most. I was told unfortunately you already closed so for some items you will have to go thru warranty. [name removed] and [name removed] have been very helpful thru out the move in process. I would suggest not making people close before walking the house or before it was ready to move in. Construction workers used my bathroom and left a nasty mess on and around the toilets. [name removed] did address. There is a huge crack on my driveway. That [name removed] and [name removed] both said they would take care of. I haven’t heard of any solutions as of yet.

5.0
Verified Homeowner
Pleasant View, TN, on Dec 19, 2025

What I liked most about the purchase was that it was an easy process. Everything went smoothly.

4.5
Verified Homeowner
Spring Hill, TN, on Dec 16, 2025

Everyone has been very helpful in ensuring that we have a great home, helpful in ensuring that we understand all necessary information about owning a home here, what’s available to us, and helping with any concerns since we have moved in!

5.0
Verified Homeowner
Lebanon, TN, on Dec 11, 2025

Most appreciated the detailed conversation from the builder

4.8
Verified Homeowner
Lebanon, TN, on Dec 10, 2025

I loved how [name removed] went above and beyond to make sure all repairs were made and had everything in order and spotless! He was so helpful and professional. It was the easiest process thanks to him!

5.0
Verified Homeowner
Spring Hill, TN, on Dec 09, 2025

[name removed] was super easy to work with and [name removed] has proven himself to be reliable and easy to work with as well.

5.0
Verified Homeowner
Lebanon, TN, on Dec 08, 2025

Financing

4.8
Verified Homeowner
Murfreesboro, TN, on Dec 07, 2025

It was a simple process until we changed from a VA to a Conventional. We had a few communication issues, but we were able to resolve them. I trust this company will stand by any problems that arise.

4.8
Verified Homeowner