Homebuilder Ratings & Reviews

Century Communities

Tennessee

359 Homeowner Reviews
Mar 2024 - Sep 2025

Overall Satisfaction

4.6
Customers' overall satisfaction
4.5
Customers' willingness to refer our communities to their friends and family

Tennessee Communities Map

 

Community Satisfaction Ratings

  • Amberton 75

    0.9

    Tennessee - 2 Homeowner Reviews

  • Averitt Landing

    4.8

    Tennessee - 10 Homeowner Reviews

  • Barton Hills

    4.6

    Tennessee - 57 Homeowner Reviews

  • Canebrake at Hickory Hills

    4.3

    Tennessee - 34 Homeowner Reviews

  • Carver Creek

    4.8

    Tennessee - 69 Homeowner Reviews

  • Davenport Station 56

    4.0

    Tennessee - 7 Homeowner Reviews

  • Davenport Station 80

    4.6

    Tennessee - 11 Homeowner Reviews

  • Elkins Row

    5.0

    Tennessee - 23 Homeowner Reviews

  • Hamilton Church Sf

    4.3

    Tennessee - 3 Homeowner Reviews

  • Hamilton Church Th

    2.5

    Tennessee - 2 Homeowner Reviews

  • Highland Reserves

    4.5

    Tennessee - 22 Homeowner Reviews

  • Morgans Place

    4.7

    Tennessee - 29 Homeowner Reviews

  • Pretoria Falls - Phase 1

    4.4

    Tennessee - 7 Homeowner Reviews

  • Pretoria Falls Phase 2

    4.7

    Tennessee - 15 Homeowner Reviews

  • Slatewood

    4.8

    Tennessee - 11 Homeowner Reviews

  • Southpoint - Townhomes

    4.7

    Tennessee - 11 Homeowner Reviews

  • The Oaks

    4.7

    Tennessee - 6 Homeowner Reviews

  • The Oaks Phase 1

    4.7

    Tennessee - 12 Homeowner Reviews

  • The Park at Wiltshire

    4.4

    Tennessee - 28 Homeowner Reviews

Builder Profile

Since 2002, we’ve been building on our vision of a home for every dream with affordable to luxury new home construction—specializing in everything from single-family homes to townhomes, paired homes and condos in sought-after metros from coast to coast

Plus, we make it easier than ever to purchase your dream home through best-in-class homebuying services, enabling you to buy on-site at one of our communities, or when and where it suits you through our industry-first online homebuying experience.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.

Most Recent 20 Comments From Tennessee
Purchase Experience Testimonials from Real Homebuyers

Lebanon, TN, on Sep 07, 2025

[name removed] was the best to work with. Very knowledgeable and answered all my questions.

5.0
Verified Homeowner
Pleasant View, TN, on Sep 06, 2025

[name removed] and [name removed] were fantastic and very transparent throughout the entire process. Worked very fast!

5.0
Verified Homeowner
Lebanon, TN, on Sep 05, 2025

We purchased from out of state, but [name removed] and the team made the process seamless and positive. We were very happy when we arrived to our new home. Any outstanding issues were resolved within a day.

5.0
Verified Homeowner
Lebanon, TN, on Sep 04, 2025

Everything was excellent

5.0
Verified Homeowner
Murfreesboro, TN, on Sep 03, 2025

I like the experience with the builder and agent that was at the office the first time, even though he went to work at Springfield he still made sure to give me updates. Good job to them both

5.0
Verified Homeowner
Pleasant View, TN, on Aug 31, 2025

[name removed] was great! We really enjoyed working with both [name removed] and [name removed]

4.9
Verified Homeowner
Spring Hill, TN, on Aug 29, 2025

Everything went relatively smooth, some minor things need to be addressed in the house like replacing sod, screws around the house but everything was as expected

4.0
Verified Homeowner
Spring Hill, TN, on Aug 22, 2025

Our loan officer and site manager [name removed]. Were very helpful and were very quick to respond to any problems questions or concerns at all time. As well as the construction manager and his team. Our home looks great and feels even better than what we expected. Thank you to century communities and its diverse and very helpful team.

5.0
Verified Homeowner
Murfreesboro, TN, on Aug 18, 2025

Working with [name removed], [name removed], and [name removed]. Also, the accomodations around our relocation and timing of purchase and closing.

4.9
Verified Homeowner
Lebanon, TN, on Aug 11, 2025

No real complaints.

4.8
Verified Homeowner
Pleasant View, TN, on Aug 11, 2025

[name removed] was very responsive and communication was smooth. [name removed] was great with getting things fixed and communication was smooth.

4.9
Verified Homeowner
Spring Hill, TN, on Aug 05, 2025

Small outdoor issues (land clearance of rocks/boulders, sod issues) but otherwise great experience with the builder.

5.0
Verified Homeowner
Pleasant View, TN, on Aug 04, 2025

Every step of the process went quickly, and every person that I spoke to throughout the process was friendly and helpful.

5.0
Verified Homeowner
Spring Hill, TN, on Jul 31, 2025

I had a great experience, everyone was very helpful and knowledgeable!

5.0
Verified Homeowner
Murfreesboro, TN, on Jul 28, 2025

All the personal communication from the agent ([name removed] [name removed] - SHE'S AWESOME!), [name removed] (also great), and [name removed] (the loan officer from Aspire) have been incredible. I've LOVED working with these folks! I could tell they REALLY care, they weren't just going through the motions!

5.0
Verified Homeowner
Pleasant View, TN, on Jul 26, 2025

The team has been very helpful and responsive to all of our request. Only issue I’ve had was when they cleared the back yard everything was just pushed to the tree line. Leaving t-post and silt fence along with a big pile of dirt the length of the tree line. “Property line is 40 feet past tree line”

5.0
Verified Homeowner
Lebanon, TN, on Jul 25, 2025

[name removed] the sales agent was great and contracting went well. [name removed] the super was very knowledgeable Areas for improvement: - better awareness of and accounting for federal holidays and impacts that may have on inspections when scheduling closing dates. our closing date was pushed because no one accounted for the Juneteenth holiday and how that might impact building/codes office staff. Knowing the city of lebanons repuation around holidays, it would probably have made sense to have scheduled the closing for a day later from the beginning to to avoid finding out last minute that closing is being moved after you've already scheduled and paid movers, appliance delivery, contractors, etc. - better alignment between what the superintendent thinks the correction the contractors will do is and what the contractors actually do. Examples from our house include how vertical gaps between floor and shoe mold and relocated strike plates on door frames. We were told shoe mold would probably be repositioned as you don't want to caulk that space but contractors just caulked the space. For strike plates, we were told they would chisel/drill them out to lay flat but none of the gaps from previous placement would be wood filled/caulked or painted. Contractors didn't chisel anything but caulked the gaps from previous - [name removed] did have someone come chisel them once notified after we closed. While neither fixes are necessarily problematic it can be frustrating to expect one thing and receive another. - A nice to have that we had with previous builders would be providing updates between contract and close when the house is actively under construction - so pictures of progress, brief status updates (drywall completed, etc) so that you feel more in the loop and aware as purchaser, especially when you're not close by to drive by or check in

4.7
Verified Homeowner
Old Hickory, TN, on Jul 22, 2025

They had constant updates and communication about progress when my house. [name removed] have been very on top of fixing any issues that have arised

4.8
Verified Homeowner
Murfreesboro, TN, on Jul 20, 2025

[name removed] and [name removed]. The rest is ??

4.8
Verified Homeowner
Murfreesboro, TN, on Jul 18, 2025

[name removed] and [name removed]. They have both been a pleasure to work with, always willing to answer any questions and to resolve issues that arose.

4.8
Verified Homeowner