Homebuilder Ratings & Reviews

Century Communities

CCS San Francisco Bay Area

370 Homeowner Reviews
Apr 2024 - Oct 2025

Overall Satisfaction

4.6
Customers' overall satisfaction
4.5
Customers' willingness to refer our communities to their friends and family

CCS San Francisco Bay Area Communities Map

 

Community Satisfaction Ratings

  • 27A Rialto @ 12-Bridges

    4.6

    CCS San Francisco Bay Area - 35 Homeowner Reviews

  • 27B - Millau @ 12-Bridges

    4.5

    CCS San Francisco Bay Area - 30 Homeowner Reviews

  • Meridian

    4.6

    CCS San Francisco Bay Area - 43 Homeowner Reviews

  • Monte Verde

    4.5

    CCS San Francisco Bay Area - 15 Homeowner Reviews

  • Newport Pointe

    5.0

    CCS San Francisco Bay Area - 2 Homeowner Reviews

  • Park Place

    4.8

    CCS San Francisco Bay Area - 25 Homeowner Reviews

  • Parkside at the Rivers

    4.7

    CCS San Francisco Bay Area - 23 Homeowner Reviews

  • Promontory At Ridgemark

    4.8

    CCS San Francisco Bay Area - 24 Homeowner Reviews

  • SOMO, Harmony

    4.5

    CCS San Francisco Bay Area - 31 Homeowner Reviews

  • SOMO, Synergy

    4.4

    CCS San Francisco Bay Area - 31 Homeowner Reviews

  • Trailside at Rivers

    4.5

    CCS San Francisco Bay Area - 59 Homeowner Reviews

  • Villa Bellissima

    4.8

    CCS San Francisco Bay Area - 52 Homeowner Reviews

Builder Profile

Since 2002, we’ve been building on our vision of a home for every dream with affordable to luxury new home construction—specializing in everything from single-family homes to townhomes, paired homes and condos in sought-after metros from coast to coast

Plus, we make it easier than ever to purchase your dream home through best-in-class homebuying services, enabling you to buy on-site at one of our communities, or when and where it suits you through our industry-first online homebuying experience.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.

Most Recent 20 Comments From CCS San Francisco Bay Area
Purchase Experience Testimonials from Real Homebuyers

Manteca, CA, on Oct 17, 2025

Over all it is smooth process.

5.0
Verified Homeowner
Discovery Bay, CA, on Oct 17, 2025

Flow of communication was great!

5.0
Verified Homeowner
Sacramento, CA, on Oct 14, 2025

Like the overall experience. Would recommend for a more transparent process and better communication between lender, seller and the escrow staff as often they were not in the same page. Also, the backyard had a lot of left over construction trash that was not cleaned up.

4.5
Verified Homeowner
Lincoln, CA, on Oct 13, 2025

Our sales agent was awesome to work with

4.9
Verified Homeowner
West Sacramento, CA, on Oct 11, 2025

Loved the communication, I felt like I was appropriately updated and not left in the dark

5.0
Verified Homeowner
Discovery Bay, CA, on Oct 09, 2025

Quick and communication was excellent

5.0
Verified Homeowner
Sacramento, CA, on Oct 05, 2025

Quick process only issue was the change of the closing date and I felt I was last to know

4.6
Verified Homeowner
Rohnert Park, CA, on Oct 04, 2025

Everything that was put in was cheaply made. Not enough electrical outlets, I hate the carpet and the hardwood floor. Many items, such as the screen, faucet, and showers, were among the most affordable options available on the market. There are not enough Ethernet ports available around the house. Cheap appliances.

4.8
Verified Homeowner
Sacramento, CA, on Sep 30, 2025

I really liked the responsiveness of Century Community staff. The contract experience was clear-cut and straightforward. There were no surprises as far as what was discussed versus what was stated in writing. Any surprise identified in the purchase process were judged in the positive direction. Move-in was accommodated to our needs given that we currently live far. I enjoyed working with the sales manager, the construction manager, the loan officer, validator, and escrow officer.

4.9
Verified Homeowner
Rohnert Park, CA, on Sep 19, 2025

[name removed] & Jannay were fantastic people to work with during the whole buying process. I fear that I was high-maintenance, but they were both responsive and informative. And in retrospect, everything went off without a hitch! It really couldn't have been easier or more comfortable buying a house!

5.0
Verified Homeowner
Sacramento, CA, on Sep 17, 2025

I appreciated that the overall home-buying process was smooth and that the staff were professional and helpful throughout. The home itself is beautiful, and I am happy with the design and layout.

5.0
Verified Homeowner
Lincoln, CA, on Sep 15, 2025

Customer Service was always Great.

5.0
Verified Homeowner
Rohnert Park, CA, on Sep 14, 2025

The experience overall was excellent, as with purchasing any home it was a lot of work but we feel like the people we worked with were a great help. ThNk you!

4.9
Verified Homeowner
Lincoln, CA, on Sep 11, 2025

Everyone at the Century Community has been beyond helpful and very attentive. I have nothing but great words to share about [name removed], [name removed], [name removed], [name removed], and [name removed]. They have all been amazing and attentive to any questions or issues. I look forward to referring family and friends to the community.

5.0
Verified Homeowner
Suisun City, CA, on Sep 09, 2025

[name removed] & [name removed] were very knowledgeable and thorough. Also, [name removed] has been great with helping with maintenance

5.0
Verified Homeowner
West Sacramento, CA, on Sep 08, 2025

Overall the team was good about communicating and helping with first time home buyers.

4.4
Verified Homeowner
Manteca, CA, on Sep 07, 2025

I absolutely loved working with everyone involved, specially [name removed]. Extremely high quality service and the team at Century is on top of everything. I didn't feel for even a second that I need to worry about how the house is coming up. Excellence bar none

5.0
Verified Homeowner
Rohnert Park, CA, on Sep 05, 2025

Wasn't able to make any changes to the finishes. Sales team is very friendly and responsive.

4.9
Verified Homeowner
West Sacramento, CA, on Sep 05, 2025

Having to wait for the house to be built.

5.0
Verified Homeowner
Manteca, CA, on Aug 31, 2025

Loan process was tedious, interest rates were not declared until last minute not giving enough time for shopping around.

4.5
Verified Homeowner