Homebuilder Ratings & Reviews

Century Communities

CCS Atlanta

741 Homeowner Reviews
Apr 2024 - Oct 2025

Overall Satisfaction

4.7
Customers' overall satisfaction
4.6
Customers' willingness to refer our communities to their friends and family

CCS Atlanta Communities Map

 

Community Satisfaction Ratings

  • Alcovy Trace

    4.6

    CCS Atlanta - 20 Homeowner Reviews

  • Ashley Falls Douglasville

    4.9

    CCS Atlanta - 56 Homeowner Reviews

  • Azalea Square

    4.8

    CCS Atlanta - 76 Homeowner Reviews

  • Carmichael Farms

    4.5

    CCS Atlanta - 27 Homeowner Reviews

  • Conner Farm

    4.5

    CCS Atlanta - 60 Homeowner Reviews

  • Crosby Square

    4.6

    CCS Atlanta - 49 Homeowner Reviews

  • Dawson Grove

    4.6

    CCS Atlanta - 55 Homeowner Reviews

  • Dove Lake

    4.7

    CCS Atlanta - 62 Homeowner Reviews

  • ELLORIE ESTATES

    4.7

    CCS Atlanta - 48 Homeowner Reviews

  • Estates at Gainesville SF

    4.9

    CCS Atlanta - 2 Homeowner Reviews

  • Graystone Village

    4.6

    CCS Atlanta - 23 Homeowner Reviews

  • Idlewood

    4.4

    CCS Atlanta - 1 Homeowner Reviews

  • Kingsley Creek

    4.8

    CCS Atlanta - 80 Homeowner Reviews

  • Logan Point

    4.8

    CCS Atlanta - 32 Homeowner Reviews

  • Oak Grove Glen

    4.8

    CCS Atlanta - 2 Homeowner Reviews

  • Oakhurst Manor

    4.8

    CCS Atlanta - 35 Homeowner Reviews

  • Parkview Estates

    5.0

    CCS Atlanta - 26 Homeowner Reviews

  • Sherwood Crossing II

    4.6

    CCS Atlanta - 11 Homeowner Reviews

  • Sherwood Square

    3.8

    CCS Atlanta - 2 Homeowner Reviews

  • Sidney Square

    4.9

    CCS Atlanta - 3 Homeowner Reviews

  • The Estate at Old Friendship

    4.6

    CCS Atlanta - 14 Homeowner Reviews

  • Tiberon II

    2.5

    CCS Atlanta - 5 Homeowner Reviews

  • Union Heights

    4.9

    CCS Atlanta - 52 Homeowner Reviews

Builder Profile

Since 2002, we’ve been building on our vision of a home for every dream with affordable to luxury new home construction—specializing in everything from single-family homes to townhomes, paired homes and condos in sought-after metros from coast to coast

Plus, we make it easier than ever to purchase your dream home through best-in-class homebuying services, enabling you to buy on-site at one of our communities, or when and where it suits you through our industry-first online homebuying experience.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.

Most Recent 20 Comments From CCS Atlanta
Purchase Experience Testimonials from Real Homebuyers

Lawrenceville, GA, on Oct 06, 2025

Every thing is pretty smooth but we rely heavily on internet and we both work from home our move in date was sept 26 since then we dont have internet till today which is oct 6. We have gone unpaid due to atnt false promises.

4.4
Verified Homeowner
Flowery Branch, GA, on Oct 06, 2025

I am writing to formally express my deep concern and frustration regarding the condition in which my new home was delivered. During the initial walk-through, we identified a serious ant infestation in the living room area. At that time, your team committed to resolving the issue before closing. Since it appeared to have been addressed, we proceeded to sign and accept the home. However, after moving in on Friday, October 3rd, we discovered that the house is completely infested with ants. They are coming out from corners, unsealed construction gaps, and even from underneath the carpet and kitchen cabinets. This clearly shows that the treatment or attention provided was insufficient and ineffective. As a customer, I feel extremely disappointed and frustrated. The excitement of moving into a new home has turned into stress and discomfort due to ants crawling all over the place. This situation is unacceptable for a newly delivered property and reflects a serious lack of quality control and follow-up from the builder. Additionally, I would like to formally document another major issue: The model we purchased includes an additional side window in the second-floor bathroom, which is clearly shown on the purchase floor plan and on the Century Communities website. However, this window was not built. When I raised the concern, I was told “the plan shows it this way,” which is not accurate, as the official documents and marketing materials clearly include this window. This is a contractual and product discrepancy that must be addressed. Therefore, I kindly request an immediate review and permanent resolution to these issues: A professional and comprehensive pest treatment, including sealing all construction gaps, repairing any structural defects, and verifying that the infestation is fully resolved. A review of the missing window issue, along with an appropriate construction fix or compensation, consistent with the design that was sold and advertised. I would appreciate a formal and prompt response, as well as an urgent technical visit to address these matters, which are significantly affecting our quality of life and trust in your company. Thank you for your attention and understanding. I look forward to a quick resolution.

1.9
Verified Homeowner
South Fulton, GA, on Oct 06, 2025

The quality of the home is great! Any issues are solved quickly. Overall Century is a 10/10!

5.0
Verified Homeowner
McDonough, GA, on Oct 05, 2025

Liked Walk thru

4.7
Verified Homeowner
Flowery Branch, GA, on Oct 04, 2025

[name removed] ( [name removed] ) who we did our walk thru with had been absolutely amazing as had [name removed]. Those two stopped at nothing to take care of anything we needed

5.0
Verified Homeowner
Flowery Branch, GA, on Sep 30, 2025

Very pleased throughout the process.

5.0
Verified Homeowner
Douglasville, GA, on Sep 27, 2025

The seller agent Ms. [name removed] was very helpful to tried to work out with us during the signing contract process. Mr. [name removed] was also very helpful to explain a lot of very useful information about the house. He answered all the questions that we had during the House Orientation and took care all the minor touch ups very good and quick as well.

5.0
Verified Homeowner
Grayson, GA, on Sep 21, 2025

Everything went well with no stress

5.0
Verified Homeowner
South Fulton, GA, on Sep 17, 2025

I absolutely loved the customer service that I received from sales agent, [name removed]. I cannot overemphasize the warmth, patience, and understanding that she displayed. Additionally, the front porch design furthered my interest in making the purchase. It feels like a model home. The rails at the front gave the house a remarkable finish. I highly encourage building more homes with this design.

5.0
Verified Homeowner
McDonough, GA, on Sep 15, 2025

Paperwork, but I know it's necessary.

5.0
Verified Homeowner
Gainesville, GA, on Sep 14, 2025

Cleanliness

4.7
Verified Homeowner
Gainesville, GA, on Sep 12, 2025

Both our agent and builder were awesome through this process. The most important and informative part of the process was the orientation of the home, [name removed] took over 2 hours of his time explaining the ins and outs of the home, answering all of my questions. I felt more assured about knowing how to deal with potential problems (all of my “what if” questions) after learning how the home was built and what to expect. Overall, I had a trusting experience with [name removed].

5.0
Verified Homeowner
Grayson, GA, on Sep 12, 2025

Liked: Structured straight forward Process and the People were really nice. Disliked: 1) Century's Quality Process missed issues in the house prior to inspection. 2) Query: Why cant I have the drawing/layouts outs of the house I purchased? The civil, electrical, plumbing and HVAC. 3) Lender Experience- I felt i was compromising, because there was only 3 weeks left for the scheduled close date. 4) There was a warranty disclosure from century communities to sign at the last minute on the closing table, which was quietly offsetting issues that could lead to warranty claims. This could have been disclosed way earlier. 5) I didn't like the closing date pressure, because I wanted to change the lender three weeks before closing. There was not enough time to make an informed decision. 6) Appraisal i received was inflated with true comparable homes were not used.

4.0
Verified Homeowner
Flowery Branch, GA, on Sep 11, 2025

Good experience. Loan process was very quick and easy. Great communication.

5.0
Verified Homeowner
Dawsonville, GA, on Sep 09, 2025

Overall, my purchase experience from contract through move-in was very smooth and well-organized. Communication was clear at every step, and I always felt supported throughout the process. I especially appreciated the professionalism and responsiveness of the team, which made the entire experience stress-free and enjoyable.

4.9
Verified Homeowner
McDonough, GA, on Sep 08, 2025

I loved and was impressed with the pace of how things were going and how I was kept informed at each stage, and the flexibilty.

5.0
Verified Homeowner
Lithonia, GA, on Sep 06, 2025

I loved how everyone was very personable, knowledgable and helpful. Communication was easy and thorough. Questions/concerns were answered timely. Overall it was just a great experience!

5.0
Verified Homeowner
Lithonia, GA, on Sep 06, 2025

The agent at the site, very knowledgeable and helpful

5.0
Verified Homeowner
Lithonia, GA, on Sep 04, 2025

It’s was ok. Communication was great

5.0
Verified Homeowner
Lithonia, GA, on Sep 03, 2025

Very smooth process seller was very helpful

5.0
Verified Homeowner