Homebuilder Ratings & Reviews

Century Communities

CCS Utah

133 Homeowner Reviews
Aug 2024 - Jan 2026

Overall Satisfaction

4.7
Customers' overall satisfaction
4.5
Customers' willingness to refer our communities to their friends and family

CCS Utah Communities Map

 

Community Satisfaction Ratings

  • American Fork Crossing 39's

    5.0

    CCS Utah - 1 Homeowner Reviews

  • Highline at American Fork

    3.7

    CCS Utah - 6 Homeowner Reviews

  • Mapleton Heights

    4.9

    CCS Utah - 1 Homeowner Reviews

  • Mapleton Heights - Plat C

    4.8

    CCS Utah - 17 Homeowner Reviews

  • Montgomery Farms

    4.3

    CCS Utah - 18 Homeowner Reviews

  • Pinnacles Estates

    4.8

    CCS Utah - 5 Homeowner Reviews

  • Pinnacles Reserve

    5.0

    CCS Utah - 3 Homeowner Reviews

  • Pinnacles Residences

    4.7

    CCS Utah - 8 Homeowner Reviews

  • Pioneer Meadows

    4.8

    CCS Utah - 28 Homeowner Reviews

  • Shoreline View

    4.9

    CCS Utah - 3 Homeowner Reviews

  • Summer Springs SFD

    4.6

    CCS Utah - 12 Homeowner Reviews

  • Summer Springs TH

    4.8

    CCS Utah - 31 Homeowner Reviews

Builder Profile

Since 2002, we’ve been building on our vision of a home for every dream with affordable to luxury new home construction—specializing in everything from single-family homes to townhomes, paired homes and condos in sought-after metros from coast to coast

Plus, we make it easier than ever to purchase your dream home through best-in-class homebuying services, enabling you to buy on-site at one of our communities, or when and where it suits you through our industry-first online homebuying experience.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.

Most Recent 20 Comments From CCS Utah
Purchase Experience Testimonials from Real Homebuyers

American Fork, UT, on Jan 12, 2026

Liked: Everyone that we have interacted with directly has been very friendly and supportive. As out of state buyers, we had some unique challenges and they worked with us to accommodate that as much as possible. Disliked: There was a lot of pressure to close before year-end and I think everyone would have benefitted from pushing it out a few weeks.

4.7
Verified Homeowner
Eagle Mountain, UT, on Jan 11, 2026

I moved in. They made so many mistakes in the basement, hot water doesn’t work properly. Part of the house is very cold and another part very hot. The drywall around fireplace is not done properly. I will be paying a fortune to finish my basement because the plumbing placements are not done right. The broiler room in the basement is not framed or well placed.

3.0
Verified Homeowner
Lehi, UT, on Jan 09, 2026

[name removed] was wonderful to work woth

4.3
Verified Homeowner
Lehi, UT, on Jan 09, 2026

We had some problems with the loan but overall great

5.0
Verified Homeowner
Salem, UT, on Jan 03, 2026

I had marked a few things in our blue tape walk through and it seems that the tape was just peeled off ex: missing front door hinge screws and a few paint touch ups

3.8
Verified Homeowner
Salem, UT, on Jan 03, 2026

Our builder, [name removed], was really good to work with during the blue tape inspection. We were impressed.

4.6
Verified Homeowner
American Fork, UT, on Jan 02, 2026

Poor construction. Windows are uneven. I had to ask to get my door replaced since it was completely cracked/split on the inside and my door frame was split as well. I shouldn't had to ask to have a door that isn't broken when I am paying $500k. I also had to place about 300+ blue tapes and not all were fixed on my first walk through. The first walk through should be basically finished with minor blue tapes placed. Instead I was doing someone else's job.

2.6
Verified Homeowner
Eagle Mountain, UT, on Jan 01, 2026

They were personable and made me feel like the only one they were working with.

5.0
Verified Homeowner
Salem, UT, on Dec 30, 2025

I was updated all throughout the process of the build with pictures which was great!

5.0
Verified Homeowner
Lehi, UT, on Dec 30, 2025

[name removed] was amazing to work with. We never felt pressured but he was always super quick to respond to us.

5.0
Verified Homeowner
Lehi, UT, on Dec 14, 2025

The best part about the whole process was they made it a wonderful experience for us. They did not sell us a home they sold us the experience which was amazing.

5.0
Verified Homeowner
American Fork, UT, on Dec 10, 2025

The process was a little rushed because it was the end of the month and you wanted to close in November to make the numbers. We didn’t get COA until 12 pm on the day of closing and it was a little stressful. Having said that, the team is great and I enjoyed the process of working with you guys.

5.0
Verified Homeowner
Eagle Mountain, UT, on Dec 10, 2025

XXXXX iese!!!

4.9
Verified Homeowner
Salem, UT, on Dec 05, 2025

Everyone was prompt and helpful.

4.5
Verified Homeowner
Salem, UT, on Nov 21, 2025

I really liked the lender [name removed]. We had a big issue of our sales person getting back to us.

3.6
Verified Homeowner
Eagle Mountain, UT, on Nov 07, 2025

Just the jargon or lingo, alot of things I had to ask because I really didn’t know what it was.

4.6
Verified Homeowner
Salem, UT, on Nov 07, 2025

The process was super fast so it was a good experience, but I am having some issues but we will see if it goes well.

4.2
Verified Homeowner
Salem, UT, on Nov 07, 2025

Both [name removed] with Century Homes and [name removed] from Inspire were very helpful in getting me everything I wanted to helping me getting into my new home.

5.0
Verified Homeowner
Eagle Mountain, UT, on Oct 30, 2025

They were very helpful and made the process super easy and stress free

5.0
Verified Homeowner
Salem, UT, on Oct 19, 2025

Nothing it was great

4.9
Verified Homeowner