Homebuilder Ratings & Reviews

Century Communities

CCS Southern California

431 Homeowner Reviews
Oct 2024 - Apr 2026

Overall Satisfaction

4.8
Customers' overall satisfaction
4.8
Customers' willingness to refer our communities to their friends and family

CCS Southern California Communities Map

 

Community Satisfaction Ratings

  • Brookhaven

    4.8

    CCS Southern California - 35 Homeowner Reviews

  • Emberwood

    4.8

    CCS Southern California - 31 Homeowner Reviews

  • Gateway SFD

    5.0

    CCS Southern California - 3 Homeowner Reviews

  • Gateway Townhomes

    4.8

    CCS Southern California - 65 Homeowner Reviews

  • Harveston

    4.6

    CCS Southern California - 7 Homeowner Reviews

  • Heritage at the Preserve

    4.7

    CCS Southern California - 22 Homeowner Reviews

  • Highland Park

    4.9

    CCS Southern California - 26 Homeowner Reviews

  • Ivory

    4.7

    CCS Southern California - 37 Homeowner Reviews

  • Mountain Bridge North

    4.9

    CCS Southern California - 31 Homeowner Reviews

  • Mountain Bridge South

    4.8

    CCS Southern California - 30 Homeowner Reviews

  • Rose Glen

    4.8

    CCS Southern California - 40 Homeowner Reviews

  • Rustic Meadows

    5.0

    CCS Southern California - 16 Homeowner Reviews

  • Sagecrest MR

    5.0

    CCS Southern California - 17 Homeowner Reviews

  • Stafford Place

    4.3

    CCS Southern California - 2 Homeowner Reviews

  • Sterling

    4.7

    CCS Southern California - 23 Homeowner Reviews

  • The Village

    4.7

    CCS Southern California - 46 Homeowner Reviews

Builder Profile

Since 2002, we’ve been building on our vision of a home for every dream with affordable to luxury new home construction—specializing in everything from single-family homes to townhomes, paired homes and condos in sought-after metros from coast to coast

Plus, we make it easier than ever to purchase your dream home through best-in-class homebuying services, enabling you to buy on-site at one of our communities, or when and where it suits you through our industry-first online homebuying experience.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.

Most Recent 20 Comments From CCS Southern California
Purchase Experience Testimonials from Real Homebuyers

Murrieta, CA, on Apr 18, 2026

[name removed] and [name removed] both made me feel very welcome. Even after purchasing my home I email or text them about my home and they right away help me with any issue.

5.0
Verified Homeowner
Highland, CA, on Apr 13, 2026

All teams are professionals and friendly. Super intent Mat and [name removed] of the customer service are very helpful to take care of all the concerns that arise during the purchase process and till now.

5.0
Verified Homeowner
Murrieta, CA, on Apr 11, 2026

Everything about the experience was excellent from start to finish. Communication was clear, timely, and professional throughout the entire process, and I always felt informed about what to expect next. The team made the purchase and move-in process feel smooth, organized, and stress-free. One person who truly stood out was [name removed]. She maintained such a positive outlook throughout the entire process and never gave up on our family’s dream of becoming homeowners. She went above and beyond for us every step of the way, and we truly could not be more grateful. [name removed] was patient, encouraging, responsive, and incredibly dedicated. She made us feel supported the entire time, even during moments that could have easily felt overwhelming. She genuinely cared, stayed committed, and made things happen for us. If it were not for [name removed], we would not be in the position we are in now. I cannot say enough great things about her. She is an absolute rockstar, and Century Communities truly has a gem on their team with [name removed]. I would absolutely recommend her, and Century Communities, to all of my family and friends.

5.0
Verified Homeowner
Riverside, CA, on Apr 10, 2026

great service form [name removed] and [name removed].

5.0
Verified Homeowner
Murrieta, CA, on Apr 09, 2026

The follow up from [name removed], [name removed] and their team has made the move-in smooth and easy. I greatly appreciate their assistance with ensuring my home met my needs and am completely satisfied with my new home. Thank you.

5.0
Verified Homeowner
Riverside, CA, on Apr 08, 2026

The entire team has been amazing. Whenever I have a question or concern, they respond right away and they assist me to resolve any form of issue.

5.0
Verified Homeowner
Murrieta, CA, on Apr 06, 2026

I liked how smooth it was

5.0
Verified Homeowner
Murrieta, CA, on Apr 04, 2026

BEST 1st TIME HOME BUYING EXPERIENCE I COULD ASK FOR

5.0
Verified Homeowner
Riverside, CA, on Apr 03, 2026

I had an overall positive experience throughout the process from contract to move-in. The communication was generally clear, and I appreciated the support provided along the way, which helped make everything feel more manageable during a big transition. Overall, I’m grateful for the assistance and effort from the team and am happy with how everything came together.

5.0
Verified Homeowner
Murrieta, CA, on Apr 03, 2026

The speed with which the loan process and move-in process went was most impressive.

5.0
Verified Homeowner
Jurupa Valley, CA, on Mar 28, 2026

Nothing it was easy

5.0
Verified Homeowner
Murrieta, CA, on Mar 22, 2026

Everyone was great to work with. [name removed] the realtor, and [name removed] the Customer Relations manager. 10/10 service from them and rest of team.

5.0
Verified Homeowner
Chino, CA, on Mar 22, 2026

Your people were very helpful. Need to cut down the multiple documents that get sent for signing through Docu sign as it get confusing.

3.7
Verified Homeowner
Riverside, CA, on Mar 17, 2026

I liked how seamless the process was

5.0
Verified Homeowner
Jurupa Valley, CA, on Mar 12, 2026

The noise of the condensation right outside of Master Bedroom, very annoying

4.8
Verified Homeowner
Murrieta, CA, on Mar 04, 2026

Overall, my experience with Century Communities has been positive. The home design is modern and functional, and the community layout feels welcoming and well planned. The buying process was fairly smooth, and the team was responsive during key steps. Like any new build, there were a few minor items that needed attention after move-in, but they were addressed. I appreciate the quality of the finishes and the thoughtful use of space throughout the home. I am loving my experience and can't wait to purchase the next one.

5.0
Verified Homeowner
Riverside, CA, on Mar 03, 2026

Purchasing my home with Century Communities was truly an amazing experience overall. [name removed], [name removed], and [name removed] made the entire process feel smooth, supportive, and genuinely comfortable every step of the way. Buying a home can sometimes feel overwhelming, but their professionalism, communication, and care made it feel exciting instead. [name removed] was incredibly attentive and always made sure I felt informed and confident. [name removed] brought such warmth and reassurance throughout the process, and [name removed] was consistently proactive and solution-oriented whenever anything came up. I will say, the escrow portion of the process felt a bit slow at times and there were moments where communication wasn’t as clear as I would have liked, which was a little disappointing. That said, the support from [name removed], [name removed], and [name removed] truly stood out and made a big difference in the overall experience. I’m grateful to have worked with a team that genuinely cares. They are the best — and I would absolutely recommend working with them.

5.0
Verified Homeowner
Murrieta, CA, on Mar 02, 2026

My overall experience was positive. [name removed] was professional, supportive, and helpful throughout the process, and I truly appreciated her responsiveness and assistance. While there were a few challenges along the way, particularly with the loan officer’s lack of communication, which caused some frustration and uncertainty, [name removed] remained attentive and worked to help address concerns as they arose. Overall, I appreciated the effort and support provided.

4.8
Verified Homeowner
Murrieta, CA, on Feb 28, 2026

Overall we are satisfied with the good quality construction and good customer service.

5.0
Verified Homeowner
Murrieta, CA, on Feb 27, 2026

We are very happy with our new home. The entire process of purchasing the home went very smoothly and the communication with sales staff was great. Our home is constructed very well and the architectural design is amazing with few connected wall's and a very nice layout. I would recommend Century to my friends.

5.0
Verified Homeowner