Homebuilder Ratings & Reviews

Century Communities

Utah

118 Homeowner Reviews
Mar 2024 - Sep 2025

Overall Satisfaction

4.7
Customers' overall satisfaction
4.5
Customers' willingness to refer our communities to their friends and family

Utah Communities Map

 

Community Satisfaction Ratings

  • American Fork Crossing 39's

    4.5

    Utah - 7 Homeowner Reviews

  • American Fork Crossing 49's

    4.3

    Utah - 6 Homeowner Reviews

  • Dahlia Estates

    4.8

    Utah - 1 Homeowner Reviews

  • Mapleton Heights

    4.5

    Utah - 8 Homeowner Reviews

  • Mapleton Heights - Plat C

    4.8

    Utah - 17 Homeowner Reviews

  • Montgomery Farms

    4.4

    Utah - 26 Homeowner Reviews

  • Pinnacles Reserve

    5.0

    Utah - 2 Homeowner Reviews

  • Pinnacles Residences

    4.9

    Utah - 3 Homeowner Reviews

  • Pioneer Meadows

    4.8

    Utah - 19 Homeowner Reviews

  • Shoreline View

    4.9

    Utah - 3 Homeowner Reviews

  • Shoreline West

    3.6

    Utah - 5 Homeowner Reviews

  • Summer Springs SFD

    4.7

    Utah - 6 Homeowner Reviews

  • Summer Springs TH

    4.8

    Utah - 15 Homeowner Reviews

Builder Profile

Since 2002, we’ve been building on our vision of a home for every dream with affordable to luxury new home construction—specializing in everything from single-family homes to townhomes, paired homes and condos in sought-after metros from coast to coast

Plus, we make it easier than ever to purchase your dream home through best-in-class homebuying services, enabling you to buy on-site at one of our communities, or when and where it suits you through our industry-first online homebuying experience.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.

Most Recent 20 Comments From Utah
Purchase Experience Testimonials from Real Homebuyers

Salem, UT, on Sep 07, 2025

[name removed] (Realtor) and [name removed] (loan officer) were both extremely helpful, knowledgable and available for questions, even at odd hours, to make me feel comfortable throughout the whole process. [name removed] was a great guide to me as a first time home buyer in offering lots of opportunities to see available openings in my area of choice, helping me to see what each property had to offer without coercing in one direction or another; once I had decided on a property, she kept me aware of all the upcoming steps, providing assurance and answers, as we worked towards closing. [name removed] was equally competent and available at all times, great at answering questions and keeping me up to date on all developments during the loan process. He worked to get me great interest rate and the final closing costs were fair and clearly laid out. Although I'm sure there was a lot of more work behind the scenes I wasn't aware of, the outcome was a feeling of being dealt with honestly and of enthusiasm for me, the customer. I felt the over all experience was great.

5.0
Verified Homeowner
Eagle Mountain, UT, on Sep 07, 2025

The first entire group was wonderful especially [name removed] and [name removed]

5.0
Verified Homeowner
Lehi, UT, on Sep 01, 2025

The primary reason we selected this house over our other top choice was because we were told the HOA would cover sidewalk and park strip maintenance. Only after paying our earnest money did we learn this was not the case. Not only are we responsible for both, but our personal water is used to irrigate the park strip, and we are now required to pay to remove the grass and replace it with gravel. This feels misleading, as we based our purchasing decision on the information provided by your team. A simple apology after we had already invested $12.5K is not sufficient. We expect clear, accurate information when making such a significant financial commitment. At this point, I cannot in good faith recommend your company to others and will be transparent with potential buyers about the misleading information we encountered. I am requesting a formal response on how your company intends to address this issue.

3.3
Verified Homeowner
Eagle Mountain, UT, on Aug 29, 2025

[name removed] and [name removed] were both extremely helpful. We decided to buy a different house after everything was ready on the first house. This included underwriting and final approval. [name removed] had to scramble to get all the paperwork done again. He did so without hesitation or complaint! [name removed] also had to start from scratch and get appoval for the switch. We were very impressed with both [name removed] and [name removed] during the entire process.

5.0
Verified Homeowner
Salem, UT, on Aug 29, 2025

They completed the things that needed to be done before I purchased my home and did what they said they would very satisfied

5.0
Verified Homeowner
Lehi, UT, on Aug 28, 2025

[name removed] and [name removed] did a great job.

5.0
Verified Homeowner
Eagle Mountain, UT, on Aug 28, 2025

From purchase to closing, communication was excellent. I was kept informed throughout the process without having to ask.

5.0
Verified Homeowner
Salem, UT, on Aug 28, 2025

Overall, they were very easy to work with! The final walk-through was great! There are a few spots that still need to be painted, but everything else was handled, and they were very open about saying that if we noticed anything to let them know and they would come in and fix it for us! Everyone we worked with was very personable and helpful.

4.5
Verified Homeowner
Lehi, UT, on Aug 25, 2025

[name removed] and [name removed] were so easy to work with! Honest answers, they explained and took time to meet with us multiple times!

5.0
Verified Homeowner
Salem, UT, on Aug 21, 2025

Really impressed by the quality of the home; the products they used, the neighborhood standards, the diligence in meeting our needs

5.0
Verified Homeowner
Salem, UT, on Aug 11, 2025

Getting the key fob from [name removed] for the HOA was a bit inconvenient.

5.0
Verified Homeowner
Salem, UT, on Aug 10, 2025

I loved the dedication the staff showed to provide us with the perfect home.

5.0
Verified Homeowner
Salem, UT, on Aug 08, 2025

Hard to get a hold of people at century through phone. I didn’t want to drive all the way to the office just to ask a quick question. I liked that the super intendant took the walk throughs serious and looked out for stuff

4.3
Verified Homeowner
Lehi, UT, on Jul 18, 2025

I love how responsive [name removed] had been/has been throughout not only the buying process, but even now after move in. I never feel embarrassed to reach out and ask her questions and I truly feel like she cares for us as people, not just as customers! I also had a good experience with the inspire loan group with [name removed] as our loan officer. After hearing not so great things about the male loan officer, we were extremely worried about how our loan process would go, especially with it being SO fast, but had a great experience there! The only dislike things that we have were finding blue tape upon move in of things that should've been fixed/painted and now have to go through the process of asking for help through the warranty because we might also have a water leak. Bummer. So hopefully the warranty part is nice and easy too.

5.0
Verified Homeowner
Lehi, UT, on Jul 18, 2025

Century Communities assisted me at every step. Starting with [name removed] who ensured the communication and process continued to move forward. To the 3rd Party Providers available with the required support at reasonable prices. [name removed] was extremely helpful with my walkthroughs and questions. He went above and beyond to be sure I understand how everything in my house works. [name removed] has continued to address the minor problems that have occurred. Ultimately, this has been a great experience.

5.0
Verified Homeowner
Lehi, UT, on Jul 18, 2025

I really liked inspire home loans( [name removed]) made things so stress-free for me and he was one of the best mortgage lenders I’ve ever worked with. [name removed] has been amazing and I really appreciate him walking through the home with me and showing me how to use every little thing. Even changing out my furnace filter, which I appreciate. [name removed] was also amazing as well.

5.0
Verified Homeowner
Salem, UT, on Jul 17, 2025

I wish there was an extended build time. I felt that the townhome was built rather quick.

4.9
Verified Homeowner
Salem, UT, on Jul 17, 2025

The home is great but the laundry room is too small. The door won’t close in our laundry room with our machines in there. They are standard machines so just confused.

4.4
Verified Homeowner
Salem, UT, on Jul 17, 2025

Everyone was so professional and kind to us. Our questions were answered and we felt well taken care of

4.8
Verified Homeowner
Salem, UT, on Jul 17, 2025

I liked being apprised of the progress of the home online. I appreciated being allowed access to the home before closing so I could take measurements for blinds, appliances, and furniture.

5.0
Verified Homeowner