Homebuilder Ratings & Reviews

Century Communities

CCS San Francisco Bay Area

400 Homeowner Reviews
Jul 2024 - Jan 2026

Overall Satisfaction

4.6
Customers' overall satisfaction
4.5
Customers' willingness to refer our communities to their friends and family

CCS San Francisco Bay Area Communities Map

 

Community Satisfaction Ratings

  • 27A Rialto @ 12-Bridges

    4.7

    CCS San Francisco Bay Area - 43 Homeowner Reviews

  • 27B - Millau @ 12-Bridges

    4.5

    CCS San Francisco Bay Area - 39 Homeowner Reviews

  • Hidden Hills - Aspen

    5.0

    CCS San Francisco Bay Area - 1 Homeowner Reviews

  • Lotus

    5.0

    CCS San Francisco Bay Area - 1 Homeowner Reviews

  • Malana

    5.0

    CCS San Francisco Bay Area - 1 Homeowner Reviews

  • Meridian

    4.6

    CCS San Francisco Bay Area - 38 Homeowner Reviews

  • Monte Verde

    4.7

    CCS San Francisco Bay Area - 7 Homeowner Reviews

  • Newport Pointe

    5.0

    CCS San Francisco Bay Area - 4 Homeowner Reviews

  • Park Place

    4.9

    CCS San Francisco Bay Area - 31 Homeowner Reviews

  • Parkside at the Rivers

    4.7

    CCS San Francisco Bay Area - 13 Homeowner Reviews

  • Promontory At Ridgemark

    4.8

    CCS San Francisco Bay Area - 22 Homeowner Reviews

  • SOMO, Harmony

    4.4

    CCS San Francisco Bay Area - 34 Homeowner Reviews

  • SOMO, Synergy

    4.4

    CCS San Francisco Bay Area - 37 Homeowner Reviews

  • Trailside at Rivers

    4.5

    CCS San Francisco Bay Area - 66 Homeowner Reviews

  • Villa Bellissima

    4.8

    CCS San Francisco Bay Area - 63 Homeowner Reviews

Builder Profile

Since 2002, we’ve been building on our vision of a home for every dream with affordable to luxury new home construction—specializing in everything from single-family homes to townhomes, paired homes and condos in sought-after metros from coast to coast

Plus, we make it easier than ever to purchase your dream home through best-in-class homebuying services, enabling you to buy on-site at one of our communities, or when and where it suits you through our industry-first online homebuying experience.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.

Most Recent 20 Comments From CCS San Francisco Bay Area
Purchase Experience Testimonials from Real Homebuyers

West Sacramento, CA, on Jan 03, 2026

The knowledge of their job. The professionalism they used doing their job. They were always polite and friendly and extremely helpful.

4.6
Verified Homeowner
West Sacramento, CA, on Jan 02, 2026

Everything went smoothly from the contract to our move-in. We’re very happy with the entire experience! Thank you for making it so seamless. Some dislikes include minor technical difficulties, such as not being able to change the door code right away, not being told how to connect to local utilities and not knowing where the mailbox is. Also, the door itself needs some realignment. Overall, we are pleased how things went.

4.8
Verified Homeowner
Mountain House, CA, on Jan 01, 2026

It was the best purchase experience. In just 16 business days from home selection to closing and having keys in hand explains the smooth and rich purchase experience. I got continued support and guidance from the builder sales manager [name removed] and the lender [name removed] Minhonda from Inspire Home Loans. I'm grateful that I got to deal with the best professional individuals in the real estate industry. This is why I'm looking forward and excited about my quality of life in Mountain House, CA home.

5.0
Verified Homeowner
Lincoln, CA, on Dec 31, 2025

It was easy and quick!

5.0
Verified Homeowner
Lincoln, CA, on Dec 30, 2025

Fast and easy communication. Thank you, [name removed], [name removed] and team!

5.0
Verified Homeowner
Rohnert Park, CA, on Dec 30, 2025

Everyone communicated and treated us with care. Everyone was helpful each step of the way.

5.0
Verified Homeowner
Lincoln, CA, on Dec 19, 2025

Communication gaps due to selling agent not being able to provide information to the right people on right time. For example we had to reschedule third party inspection because he didn't notify anyone in the office regarding the scheduled inspection which we had confirmed with him over a month and half ago. It also took multiple massages, emails and calls to finally get the finalized signed addendum from him for the purchase contract to go get mortgage finalized from landers. The closing date was 12/12/25 which was established 2 months ago but somehow construction manager didn't knew about it and when we got the keys to the house none of the items that needed fixing before moving were fixed on the day of closing. It's been 7 days after closing but those items are still outstanding and we have construction people going in and out of our house for past few days cause us to stop unboxing our furniture. When the guys come in to work on something their manager doesn't know about it and once they leave I get told that work is complete while in reality nothing was done and I had to send pictures to construction manager and daily update him on work that his guys told him was complete.

2.7
Verified Homeowner
Rohnert Park, CA, on Dec 13, 2025

Nothing

4.0
Verified Homeowner
Manteca, CA, on Dec 07, 2025

We got only one garage door opener remote, which is unusual

5.0
Verified Homeowner
Discovery Bay, CA, on Dec 01, 2025

Purchase experience was good & well experienced. Thanks.

5.0
Verified Homeowner
Sacramento, CA, on Nov 30, 2025

The process was smooth from start to finish. [name removed] did an amazing job during the walk through of the home, also he is very responsive to any problem or question I have and always provided with a solution. [name removed] is an amazing lender, worked hard to get the suitable loan for me.

5.0
Verified Homeowner
Suisun City, CA, on Nov 27, 2025

Everyone was very helpful and cooperative, helping the sale go through. It may have set a speed record for closing. And my buyer's agent was completely amazed at the build quality.

5.0
Verified Homeowner
Rohnert Park, CA, on Nov 23, 2025

Everything was just fine and manageable

4.3
Verified Homeowner
Lincoln, CA, on Nov 18, 2025

[name removed], [name removed] and [name removed] are the best. Very responsive to any concerns, questions of fixes. [name removed] and [name removed] keep us in the loop on progress and fixes. They go above and beyond to make sure fixes are done right.

4.6
Verified Homeowner
Sacramento, CA, on Nov 18, 2025

I like the friendly nature of folks that I interacted with.

5.0
Verified Homeowner
West Sacramento, CA, on Nov 17, 2025

The on line contract was confusing and was different from the verbal agreement reached with our Century agent. Eventually the process worked as agreed to, but it took a leap of faith on my part to sign all the documents to initiate the purchase. The [name removed] company was difficult to work with; very poor communication from them. Still waiting for a refund of extra funds sent.

3.6
Verified Homeowner
Suisun City, CA, on Nov 16, 2025

Love my purchase.. the community's team (builders) were very helpfully

5.0
Verified Homeowner
Lincoln, CA, on Nov 13, 2025

This was an excellent job done by [name removed] and [name removed] , I would recommend anyone without reservation to buy new home with them. I am very much impressed with their promptness, professionalism to get the job done. I wish them good luck to keep up the good job in the society at large. Dr,. [name removed] ,MD

5.0
Verified Homeowner
Manteca, CA, on Nov 07, 2025

[name removed] from the sales team was extremely helpful that made me purchase the home

4.5
Verified Homeowner
Lincoln, CA, on Nov 07, 2025

It was a pretty easy process, [name removed] was super helpful. I wish the cabinets were soft close, we didn’t get the option because the house we chose everything was already preselected. Over all really happy with our new house.

4.5
Verified Homeowner