Homebuilder Ratings & Reviews

Century Communities

CCS San Francisco Bay Area

413 Homeowner Reviews
Sep 2024 - Mar 2026

Overall Satisfaction

4.7
Customers' overall satisfaction
4.5
Customers' willingness to refer our communities to their friends and family

CCS San Francisco Bay Area Communities Map

 

Community Satisfaction Ratings

  • 27A Rialto @ 12-Bridges

    4.7

    CCS San Francisco Bay Area - 52 Homeowner Reviews

  • 27B - Millau @ 12-Bridges

    4.5

    CCS San Francisco Bay Area - 48 Homeowner Reviews

  • Hidden Hills - Aspen

    5.0

    CCS San Francisco Bay Area - 2 Homeowner Reviews

  • Hidden Hills - Laurels

    5.0

    CCS San Francisco Bay Area - 2 Homeowner Reviews

  • Hidden Hills - Madrone

    5.0

    CCS San Francisco Bay Area - 1 Homeowner Reviews

  • Lotus

    5.0

    CCS San Francisco Bay Area - 2 Homeowner Reviews

  • Malana

    4.9

    CCS San Francisco Bay Area - 3 Homeowner Reviews

  • Meridian

    4.6

    CCS San Francisco Bay Area - 30 Homeowner Reviews

  • Newport Pointe

    5.0

    CCS San Francisco Bay Area - 5 Homeowner Reviews

  • Park Place

    4.9

    CCS San Francisco Bay Area - 34 Homeowner Reviews

  • Parkside at the Rivers

    4.7

    CCS San Francisco Bay Area - 7 Homeowner Reviews

  • Promontory At Ridgemark

    4.6

    CCS San Francisco Bay Area - 13 Homeowner Reviews

  • SOMO, Harmony

    4.5

    CCS San Francisco Bay Area - 36 Homeowner Reviews

  • SOMO, Synergy

    4.4

    CCS San Francisco Bay Area - 37 Homeowner Reviews

  • Trailside at Rivers

    4.6

    CCS San Francisco Bay Area - 67 Homeowner Reviews

  • Villa Bellissima

    4.8

    CCS San Francisco Bay Area - 74 Homeowner Reviews

Builder Profile

Since 2002, we’ve been building on our vision of a home for every dream with affordable to luxury new home construction—specializing in everything from single-family homes to townhomes, paired homes and condos in sought-after metros from coast to coast

Plus, we make it easier than ever to purchase your dream home through best-in-class homebuying services, enabling you to buy on-site at one of our communities, or when and where it suits you through our industry-first online homebuying experience.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.

Most Recent 20 Comments From CCS San Francisco Bay Area
Purchase Experience Testimonials from Real Homebuyers

Lincoln, CA, on Mar 23, 2026

Smooth transaction

4.7
Verified Homeowner
West Sacramento, CA, on Mar 20, 2026

I appreciated everyone following up on the many steps that come with buying a home.

4.8
Verified Homeowner
Lincoln, CA, on Mar 20, 2026

The best part about the purchase process was our agent, [name removed]. [name removed] was accessable/responsive, knowledgeable, polite and beyond helpful from the day we met and persisted throughout the entire escrow process. He helped tremendously with his confident yet low pressure demeanor. We would rate him a 10/10 and recommend him to anyone looking to purchase a Century home. It does seem that return communication to him from other departments within Century could potentially be improved upon as far as communications regaurding closing dates and related items. This would be the only area we detected anything less than a perfect experience, however [name removed] worked hard and persisted as necessary to get things done and we could not ask for any more from him. The home itself is beautiful and we encountered no reisitance with correcting items pointed out on the initial walk. The oven door was cosmeticaly damaged and we were informed that it would be several weeks for a replacement to arrive. We were very pleasantly surprised to see it had already been replaced on the final walk. We also requested the downstairs bathroom shower have a glass door installed as it only had a curtian rod in place. This request was granted and installed in a timely manor making the experience very pleasant. [name removed], our orientation specialist (I think that was her title), was very friendly, helpful and knowledgeable as well. As first-time home buyers, we are pleased with the experience and service we recieved.

4.9
Verified Homeowner
Lincoln, CA, on Mar 20, 2026

Everyone was very responsive throughout the process and made it easy to understand what was happening as we navigated this. Especially moving from out of state it was helpful having such great communication.

5.0
Verified Homeowner
Lincoln, CA, on Mar 15, 2026

people were friendly and helpful

5.0
Verified Homeowner
Lincoln, CA, on Mar 10, 2026

Overall, the people I worked with were very nice and genuine. [name removed] did a great job of setting clear expectations from the beginning and never overpromised or underdelivered. He explained the process well and followed through on what he said. [name removed], the construction manager, was also very responsive and understanding whenever questions came up. The communication and professionalism from both of them made the overall experience a positive one.

5.0
Verified Homeowner
Rohnert Park, CA, on Mar 10, 2026

There isn't a negative aspect of our experience I can point to. All parties to the purchase were highly responsive and flexible to our constraints! I worked mostly with [name removed], [name removed] and [name removed], and I feel they rolled out a red carpet- for what can be a really stressful and arduous life change. Thanks to you 3 three especially!

5.0
Verified Homeowner
West Sacramento, CA, on Mar 10, 2026

It was pretty much an stress-free experience which one can rarely say about buying a home. The team was attentive and helpful throughout the entire process!

5.0
Verified Homeowner
Sacramento, CA, on Mar 10, 2026

[name removed] was very hands on through out the entire process. He was very professional, and answered all of my questions with patience and kindness.

5.0
Verified Homeowner
Rohnert Park, CA, on Mar 09, 2026

The difficulty in setting a firm date for closing was the most stressful part of the experience. I understand that was somewhat out of your control but it could have been a bit better communicated as inspections were scheduled, delayed, etc. It all ended up happening but we were hours away from having to reschedule movers, contractors, painters, etc. and it was more stressful than it had to be.

4.5
Verified Homeowner
Rohnert Park, CA, on Mar 06, 2026

The process was greatly enhanced by the attention that was given to me by the loan broker, [name removed]. He made the process very straightforward, was always available to answer questions and went above and beyond what I would expect of his responsibilities. He was the reason the home buying process was a very pleasant and positive experience.

4.7
Verified Homeowner
West Sacramento, CA, on Mar 06, 2026

They made the entire process so smooth and user friendly. Thank You!!

5.0
Verified Homeowner
Lincoln, CA, on Mar 06, 2026

Century Communities in Hidden Hills, [name removed] is a very interesting and beautiful neighborhood. The community is clean, quiet, and well maintained, which makes it a great place to live. The homes are modern and the area feels safe and welcoming. I would definitely recommend this community to family and friends who are looking for a nice place to live in [name removed].

5.0
Verified Homeowner
Lincoln, CA, on Mar 05, 2026

Everything was amazing and easy. Thanks to [name removed]. He was amazing to work with. Very easy through the process.

5.0
Verified Homeowner
Lincoln, CA, on Feb 22, 2026

Everything was perfect

5.0
Verified Homeowner
Mountain House, CA, on Feb 20, 2026

Floor issue in bathroom identified in first inspection walk took longer than expected to resolve. Now resolved 45 days after closing with partial floor replacement.

4.9
Verified Homeowner
Lincoln, CA, on Feb 20, 2026

It’s been a fantastic experience from sales all the way through Century Communities property managers assisting me with items through move in.

4.9
Verified Homeowner
Manteca, CA, on Feb 05, 2026

I like everything from the beginning till now. I home they will continue supporting to their customers as they mentioned

5.0
Verified Homeowner
West Sacramento, CA, on Feb 05, 2026

Everyone was knowledgeable in their field. Made the process easy.

5.0
Verified Homeowner
Manteca, CA, on Jan 23, 2026

I like how tentative everyone was. [name removed] was very helpful after move in also!

5.0
Verified Homeowner