Homebuilder Ratings & Reviews

Century Communities

CCS Charlotte

322 Homeowner Reviews
May 2025 - Nov 2026

Overall Satisfaction

4.6
Customers' overall satisfaction
4.6
Customers' willingness to refer our communities to their friends and family

CCS Charlotte Communities Map

 

Community Satisfaction Ratings

  • Asbury Ridge Meadows

    4.7

    CCS Charlotte - 25 Homeowner Reviews

  • Blue Sky Meadows

    4.6

    CCS Charlotte - 58 Homeowner Reviews

  • Brooke Forest

    4.6

    CCS Charlotte - 3 Homeowner Reviews

  • Brownstone

    3.7

    CCS Charlotte - 8 Homeowner Reviews

  • Cannon Manor

    4.7

    CCS Charlotte - 27 Homeowner Reviews

  • Carpenter Farms Meadows

    4.8

    CCS Charlotte - 27 Homeowner Reviews

  • Carpenter Farms Trails

    4.8

    CCS Charlotte - 26 Homeowner Reviews

  • Cedar Hollow

    4.9

    CCS Charlotte - 1 Homeowner Reviews

  • Cobblestone

    3.0

    CCS Charlotte - 3 Homeowner Reviews

  • Grant's Landing

    4.8

    CCS Charlotte - 29 Homeowner Reviews

  • Hill Street

    4.7

    CCS Charlotte - 2 Homeowner Reviews

  • Meadow Creek Village

    4.5

    CCS Charlotte - 23 Homeowner Reviews

  • Oakridge Farms

    4.3

    CCS Charlotte - 6 Homeowner Reviews

  • Running Creek

    4.7

    CCS Charlotte - 16 Homeowner Reviews

  • Sifford Farms

    4.4

    CCS Charlotte - 7 Homeowner Reviews

  • Stonemill

    4.6

    CCS Charlotte - 14 Homeowner Reviews

  • Waterstone Alley TH

    4.6

    CCS Charlotte - 10 Homeowner Reviews

  • Waterstone Condos

    4.4

    CCS Charlotte - 7 Homeowner Reviews

  • Waterstone Front TH

    4.6

    CCS Charlotte - 14 Homeowner Reviews

  • Wynswept

    4.5

    CCS Charlotte - 8 Homeowner Reviews

  • Yorkshire Farms

    4.4

    CCS Charlotte - 8 Homeowner Reviews

Builder Profile

Since 2002, we’ve been building on our vision of a home for every dream with affordable to luxury new home construction—specializing in everything from single-family homes to townhomes, paired homes and condos in sought-after metros from coast to coast

Plus, we make it easier than ever to purchase your dream home through best-in-class homebuying services, enabling you to buy on-site at one of our communities, or when and where it suits you through our industry-first online homebuying experience.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.

Most Recent 20 Comments From CCS Charlotte
Purchase Experience Testimonials from Real Homebuyers

Lincolnton, NC, on Nov 11, 2026

There was honestly nothing to dislike! My agent [name removed] was amazing every step of the way!

5.0
Verified Homeowner
Monroe, NC, on Nov 06, 2026

Everything was excellent overall, except for my experience with [name removed], the Sales Officer. His behavior and attitude toward customers were unprofessional, disrespectful, and self-centered. Unfortunately, this negatively impacted my overall experience. I hope management takes this feedback seriously and addresses the matter to ensure better customer service in the future.

4.0
Verified Homeowner
Lincolnton, NC, on Nov 06, 2026

Loved the personal interactions and ease of purchasing

5.0
Verified Homeowner
Locust, NC, on Nov 04, 2026

Everything was quick and efficient

4.9
Verified Homeowner
Salisbury, NC, on Nov 02, 2026

I liked how they were happy and willing to work with us despite how picky we were.

5.0
Verified Homeowner
Kannapolis, NC, on Oct 29, 2026

Like: Most of the issues were resolved. Deal was good. Dislike: It could have been better if final closing walkthrough was done before closing date. Last minute walkthrough was in rush.

4.1
Verified Homeowner
Salisbury, NC, on Oct 26, 2026

I appreciate how thorough the site superintendent ([name removed]) was when finding cosmetic issues in the house.

5.0
Verified Homeowner
Monroe, NC, on Oct 15, 2026

I enjoyed working with [name removed]. He was great through out the whole process.

5.0
Verified Homeowner
Salisbury, NC, on Oct 14, 2026

Everyone was great to work with and very responsive to my needs.I feel as though my satisfaction throughout the whole build process has been their top priority and I'm sure I'll be happy here in thisbeautiful community.

5.0
Verified Homeowner
Monroe, NC, on Oct 12, 2026

Century was pretty easy to work with, [name removed] was helpful and nice. We were told by [name removed] that we would have spare flooring and paint but we don't. The loan was the worst nightmare - Inspire made many mistakes that kept us at closing for 3 hours and delayed recording. I would not recommend them to anyone!

4.1
Verified Homeowner
Monroe, NC, on Oct 11, 2026

Staff were very courteous especially [name removed], the construction- and [name removed].

4.3
Verified Homeowner
Monroe, NC, on Oct 08, 2026

The contract portion felt rushed. A design room with all available finish options would have helpful. Making design decisions from a pdf wasn’t ideal. A portal would have been helpful when seeing what options were available for upgrades and finishes vs being read the options from a list in a rapid fire manor. When we decided to lock in the lot, we didn’t realize we would have to make all upgrade selections at that time.

4.8
Verified Homeowner
Monroe, NC, on Oct 03, 2026

My purchase experience was awesome. [name removed], the selling agent, was very responsive, and [name removed], the customer relationship manager, answered all of my questions. The process from contract to move-in was smooth and quick. I've already referred two of my friends, and they have bought homes in the same community.

5.0
Verified Homeowner
Monroe, NC, on Oct 03, 2026

Option selection was rushed and limited. I wasn't able to see the colors and options in person. Sales misrepresented several things along the way. [name removed] was easy to work with and tried to resolve my concerns.

3.5
Verified Homeowner
Locust, NC, on Sep 28, 2026

[Translated from ES] They were attentive to the entire process

4.9
Verified Homeowner
Monroe, NC, on Sep 25, 2026

[name removed] and [name removed] were absolutely amazing to work with! They communicated well, were thorough, and provided a fabulous customer experience for us.

5.0
Verified Homeowner
Monroe, NC, on Sep 21, 2026

The selling agent [name removed] and the builder [name removed] so far have been extremely helpful and great to work with.

5.0
Verified Homeowner
Lincolnton, NC, on Sep 20, 2026

[Translated from ES] The kindness of people.

5.0
Verified Homeowner
Salisbury, NC, on Sep 17, 2026

I love that the experience was smooth and effortless. All personnel were knowledgeable, and questions were answered within 24 hours or less.

5.0
Verified Homeowner
Monroe, NC, on Aug 30, 2026

Quickness to close

4.7
Verified Homeowner